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24hsc | Businesses



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24hsc

Phone: +61 403 255 743



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25.01.2022 IT support and helpdesk We provide the first level of support to user in need through phone support and/or remote desktop connection. If the problem could not be solved, IT technician/engineer will be organised to be onsite.



22.01.2022 Minfos frontline support We provide the first level of support to user in needs on: Minfos Database client server/ client workstation setup... Disaster recovery (work with Minfos support) Software/Patch update Setup printer and scanner Setup/update Medicare certificate (PKI certificate) Setup/edit/update Multi-buy in stock manager if needed Setup hot keys on Tills if needed If the problem could not be solved, we will contact Minfos Support.

21.01.2022 IT security consulting We provide IT security consulting to customer who are concern about security of their data and network access so that data will not be lost or system will not be compromise by virus and hacking.

15.01.2022 Genie frontline support We provide the first level of support to user in needs on: Software/Patch update... Conversion from version 7 (old database engine) to version 8 Conversion from third party software Setup printer and scanner (both local and remote) Third party software integration (e.g. Pathology, agrus) Setup/restore Genie backup Setup/update Medicare certificate (PKI certificate) Setup/edit/update user account (e.g. change user name) Genie regular clean up Document template setup If the problem could not be solved, we will contact Genie Support.



08.01.2022 Cloud Services We advise and implement cloud services depending on customer needs.

02.01.2022 IT infrastructure consulting We provide IT infrastructure consulting to customer looking to deploy either latest IT technology or to use IT technology for business advantage or to improve productivity.

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