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The Aged Care Executive Podcast

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24.01.2022 Now more than ever, consumers are able to gain greater insight into your organisation. Theres My Aged Care, social media, and other online platforms... They can more readily compare your organisation to others when trying to identify who they should go with. We were lucky enough to have with us the inspiring Charlie-Helen Robinson, Unearthing!... Some of the highlights... why building and maintaining a brand is important in aged care, specific actions aged care organisations should be doing, and developing holding statements and key messages to avoid PR nightmares http://agedcareexecutive.com.au/branding-aged-care/

24.01.2022 Well done Australian Physiotherapy Association! Rik and Vanessa... thanks for your hard work this week!

23.01.2022 The 2nd Wounds Australia Conference (held in Adelaide 24-26 October 2018) looks like itll be a great cultural as well as knowledge acquisition experience. Check it out here: http://woundsaust2018.com.au

23.01.2022 The biggest losers? It seems to be the therapists themselves, closely followed by the residents of aged care facilities in regional, rural, and remote locations

18.01.2022 The Aged Care Executive Podcast has been listed on Great Australian Pods... Check out the link below to find other great shows that you might find interesting! http://www.greataustralianpods.com//the-aged-care-executiv

18.01.2022 Dementia Australia has been highlighting the small actions people can take to create a big difference for people living with dementia, their families and carers. In what is my favourite interview yet, were joined by Dr David Sykes from Dementia Australia. We cover the small actions an organisation can do to create a big difference in areas of care related to the CAUSEd model.... We also cover opportunities for improvement that lie in the areas of new building design, the Montessori Method, and bus stops! Find out more here: http://agedcareexecutive.com.au/small-actions-big-differen/

18.01.2022 Big Brother is watching! So, what does CCTV mean? No, not what does the abbreviation stand for, but what does it mean when it comes to your staffs rights? The residents privacy? What about visitors?... Alison Choy Flanagan is a Partner at Hall & Wilcox. In this episode we cover all aspects of Closed Circuit Television (CCTV) recording, including: Considerations before installing CCTV Impact on privacy and employment law Covert surveillance and nanny cams Recommendations if an organisation (still) wanted to implement CCTV, and Mistakes to avoid when it comes to CCTV Listen here: http://agedcareexecutive.com.au/cctv-in-aged-care/

17.01.2022 It's terrible that over 40% of aged care facilities report a negative earnings.. the industry isn't sustainable at this rate. So what is it that the other 60% have in common? Hint: It involves providing better care.... Bruce Bailey (Director of Pride Living Group) joins us as we cover what these organisations have in common, which organisations get the best funding outcomes, and how the ratio of funding to staffing expenses is a key metric Listen here: http://agedcareexecutive.com.au/what-do-successful-aged-ca/

15.01.2022 The new accreditation standards are different. They focus on care and quality of life from the persons perspective. This is rather than inputs such as medication management, etc. So how can you be equipped to meet the new standard related to promoting consumers emotional, spiritual, and psychological well-being? And, more importantly, do it in a way that actually improves quality of life for consumers AND staff?... Carmen Karauda from Holy Family Services joins us for this episode as we cover: The misconception of religion vs. spirituality and pastoral care The need for spirituality and pastoral care from an accreditation perspective How this need is about more than accreditation and is fundamental to overall health What other outcomes you can observe when focusing on this area of care, and Recommendations to executive managers Find out more here: http://agedcareexecutive.com.au/holyfamilyservices/

15.01.2022 Congratulations Uniting AgeWell, a finalist in the ACSA National Award for Innovation in Service or Design for making their residents dining experience more pleasurable!

15.01.2022 What are the 5 things an aged care facilitys website needs as minimum? If a facility wants more than just the minimum, how can content be created to match the customer value journey? In our first episode we were lucky enough to be joined by Greg Beasley from Pounce Digital as we cover all this and more! ... http://agedcareexecutive.com.au/how-your-website-might-be-/

13.01.2022 Is aged care accreditation something that improves performance and resident outcomes? Well it depends. Daniel Mitroussidis was formerly employed full-time by The Agency as an accreditation assessor. Following this he continued to be contracted by the agency. Now, he helps organisations prepare to excel at accreditation but in a way that improves overall performance.... Join us as we cover: How systems to capture evidence can improve outcomes The top ways to demonstrate evidence How to use past accreditation reports to guide continuous improvement How to use past accreditation reports as evidence for future accreditation What organisations should be doing now Preparing for visits, and Some of the mistakes organisations make with their evidence collection Find out more here: http://agedcareexecutive.com.au/how-to-prepare-for-accred/

11.01.2022 A number thats commonly known within the aged care sector is the 60% turnover of staff. But the question is, what about the other 40%? Why are they staying? Today were joined by Dr Katrina Radford, Deptuty Director of Research at Griffith Business School and the Centre for Work, Organisation and Wellbeing (WOW) We talk about her research into why staff stay and leave:... - How it was done - Main findings - Reasons people stay, and - The surprises... what wasnt much of a factor Whats great about this interview is that its easy to make the link between research and practice. When you listen to the research on employees intentions to stay and leave, you can make the link between the findings and how you can rethink staffing models, reward & recognition, and dealing with grief. Ultimately, its about caring for the staff who provide direct care to our car recipients. Dr Radford can be found at the Griffith University Experts Page or at The Orchard Talent Group Listen here: http://agedcareexecutive.com.au/why-aged-care-staff-really/

08.01.2022 How Warrigal Won National Aged Care Provider of the Year! On this journey, they also won the 2018 Aged Care Provider of the Year for NSW and ACT. One of their team (David McDonald) won the 2018 ACSA Aged Care Employee of the Year Award for NSW and ACT. Do you want to know how Warrigal became the provider of the year?... What is it that they are doing differently? Check the first comment below to find out...

08.01.2022 Wonder what a potential resident (or their family) really thinks about your facility? Today were joined by Linda Murray from Murray Strategic. In this episode she covers: - An overview of the commons findings and themes from consumer evaluations (secret shopping) from all around Australia... - A high level overview of the process involved - Consistent recommendations The great thing - none of these action items are capital or labour intensive Hear more: http://agedcareexecutive.com.au/murray-strategic-aged-care/

08.01.2022 For many residents their meals are the highlight and focus of their day. Today were joined by Dr Karen Abbey, who has a history as Manager Food Services, is the Church Resources Food Services Ambassador, and with her PhD is a food systems specialist. In this episode we discuss:... Quality menu planning, with choice Reducing unintentional weight loss & frailty Reducing unnecessary supplement use Making places more home like When is that sugar-free/diabetic diets have a place Listen here: http://agedcareexecutive.com.au/why-good-nutrition-starts-/

06.01.2022 There are some amazing innovations when it comes to wound management and dressing technologies. Some dressings are now designed to be left on for a day, two days, sometimes up to a week. But do they work for our elderly care recipients?... Today were joined by Jan Rice. Jan is the Director of WoundCare Services, and is on the Board of Wounds Australia. In this episode we discuss: Some of the recent innovations in wound management How traditional dressings may be more effective, and Why training and the fundamentals of wound management are more important (and more cost effective). http://agedcareexecutive.com.au/jan-rice-wound-care-service/

04.01.2022 CCTV? The Royal Commission? A couple of things that have recently overshadowed a big topic that affects everyone in the aged care industry... the new accreditation standards. Today were joined by Katrina Ong, Quality & Compliance Consultant for Pride Living Group.... Katrinas role currently involves coaching aged care organisations all around Australia to get ready for the changes, and in this episode we cover: The key differences between the old and new The 2 new areas not covered in the current standards Specific action items, and What should be on the top of an organisations to-do list Click here to find out more: http://agedcareexecutive.com.au/the-new-accreditation-stan/

01.01.2022 Now more than ever, consumers are able to gain greater insight into your organisation. There’s My Aged Care, social media, and other online platforms... They can more readily compare your organisation to others when trying to identify who they should go with. We were lucky enough to have with us the inspiring Charlie-Helen Robinson, Unearthing!... Some of the highlights... why building and maintaining a brand is important in aged care, specific actions aged care organisations should be doing, and developing holding statements and key messages to avoid PR nightmares http://agedcareexecutive.com.au/branding-aged-care/