Air Networks | Company
Air Networks
Phone: 1300 247 638
Reviews
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25.01.2022 Dear customers, We have now restored all services. We appreciate the patience and understanding of our loyal customers :)... Thanks & have a great night! Best, Air Networks.
25.01.2022 Hi all, We have been made aware of some performance issues since 5am this morning. The issue has now been resolved. Happy Mother's day to all the amazing Mums :)
24.01.2022 Hey Everyone! So, we know how everyone loves the city of Colac! Some of you may even describe its breathtaking beauty to distant family & friends countrywide. We wanted to take it one step further and showcase the city’s finest views from camera’s atop our surrounding communication sites.... We’ve made the feeds public & free to view. They can be viewed anytime by visiting our website at http://www.airnetworks.com.au. How’s the serenity??? - Darryl Kerrigan :D
22.01.2022 Fun usage stats: On average, we process over 3TB of data per day through our customer internet network! Keep it up everyone! :)
22.01.2022 In addition to BAU restoration, we've now completed restoration of all international traffic routes, which should restore access to services such as Facebook, YouTube etc. Please let us know if you have any further issues :)
21.01.2022 Almost 60 websites will be banned in Australia to protect local media companies from losing money to pirates illegally downloading TV shows and movies. Download the 7 News app: http://yhoo.it/2a8SxYV #Piracy #7News
21.01.2022 Are you a new customer with queries, or an existing one looking for answers to common questions? Head over to our Knowledgebase where you can find answers & instructions to the most commonly asked queries! https://myportal.airnetworks.com.au/knowledgebase.php... Remember, if you still need help, we're available by Support Ticket or phone on 1300 247 638 :)
20.01.2022 Found some humour! :)
19.01.2022 Apparently Telstra customers are having issues due to the serve weather experienced in Geelong. Faults include no phone service, limited mobile service as well as no ADSL services. There are reports that the issues extend into Colac and surrounding districts, is anyone experiencing any issues?
19.01.2022 To our valued customers :) Your feedback matters! We'd love you to share your Air Networks service experience with us & the wider community right here on Facebook.... If you'd like to help us out, please tell us about your experiences: - Dealing with our Sales team or web portal - Your installation - Technician conduct - Service performance You can answer in any form; by just providing a rating, or through a few paragraphs if you wish! :D Thanks in advance!
17.01.2022 We support awareness for men's health. Movember
17.01.2022 Priority Post: Dear customers, We are aware of an isolated issue affecting services at our Warrion facility. We have engineers en route and will update this post when possible.... Please follow our page for updates. UPDATE 7:38pm: current estimated time of restoration is 10pm. Thank you.
16.01.2022 Dear customers, We have now restored all services. Our engineers worked all through the night to ensure services were available for BAU. Your services should have automatically reconnected. If you are still experiencing any issues, please give us a call.... We sincerely appreciate your patience and understanding throughout this process. Best, Air Networks Operations.
16.01.2022 Good news everyone! After much investigation, troubleshooting and field testing, our engineers have now deployed our internally developed solution to the issues our customers have been having loading Facebook videos, photos and other media. As always, we welcome any feedback you may have :)... We hope you continue to enjoy your Air Networks service & look forward being your preferred ISP, now & in the future. Best, Air Networks.
11.01.2022 Not only in Colac does NBN have issues.
09.01.2022 Don’t forget to watch the storm pass through Colac today and tomorrow! http://airnetworks.com.au/live The picture below was from about 2 weeks ago at 7.30am
07.01.2022 Dear customers, Earlier today we experienced an attempted external attack on our edge network, which impacted performance on all customer internet services. We have identified the source and have expedited changes to prevent this particular attack from reoccurring.... We apologise for the inconvenience this has caused. Outage Duration: 00:12 minutes Service Restoration Complete.
03.01.2022 Hi Everyone, After much anticipation, we've now completed the deployment of our new Service Status portal. Here, you can check on any known issues or maintenance affecting our network, or those affecting external commonly used services. The portal is now the first point for any service reports. We'll continue to advise via Facebook, however all technical updates will now be completed through the portal.... You can check your service status anytime at https://servicestatus.airnetworks.com.au If you have any queries, we're always here to help! :D
02.01.2022 Happy Monday everyone! FYI: Our weekend upgrades went smoothly, with our engineers completing works earlier than expected :D All services are operating normally. If you have any issues, let us know via MyPortal eTicket or call us on 1300 247 638 until 5pm today :)
01.01.2022 Hi Guys, By the sounds of it landline services for calls have been restored. However for Telstra customers it appears internet still offline and phone services are still limited. Here is a screenshot from telstra status page in the Colac area.
