Arrow Voice & Data in Sydney, Australia | Business service

Arrow Voice & Data

Locality: Sydney, Australia

Phone: +61 1300 797 225

Address: 6/66 Clarence Street 2000 Sydney, NSW, Australia

Website: http://www.arrowvoice.com.au/

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23.01.2022 Trend Micro has looked back at key cybersecurity incidents that shaped the first half of 2021: https://loom.ly/oY6pnjk In the first six months of the year, nearly 41 billion threats were blocked and detected across files, emails, and URLs. Detect and block threats to your business with a multilayered security solution. ... Read more on our website: https://loom.ly/xU_K8ww #managedit #itsecuritysolutions #itsecuritybestpractices #ransomwareprotection #cybersecurity

23.01.2022 With the chaos of transitioning your on-premise contact centre to an at-home setup, youve likely not entertained migrating to a cloud contact centre solution. The time to learn news systems combined with shrinking budgets might be at the forefront of your mind, but these are the exact reasons why now is the perfect time to make the transition! Better facilitate at-home agents, with no equipment apart from a laptop and headset required... Add new agents through remote admin Manage your whole team remotely with speech analytics, collaboration tools and more Control your costs, by avoiding large maintenance and upgrade charges Weve all seen how quickly the world can change. A move to the cloud gives your business the flexibility it needs to adapt and provides the continuity you need. More about Arrows cloud contact centre solutions: https://arrowvoice.com.au/contact-centre/ Read the #8x8 blog post: https://bit.ly/2Wu5zLL If youre concerned about your business continuity and want to know more about our cloud communication solutions, please call us for a chat on 1300 797 225 #workfromhome #remoteworking #remoteworkforce #unifiedcommunications #cloudmigration #cloudcommunications #businessasusual #cloudsolution #cloudcontactcentre

23.01.2022 Transitioning to working from home and getting the kids successfully set up in the virtual classroom has been the reality of many working parents. We all understand now how quickly the pivot can be from schools and workplaces being open to working and learning remotely again. Save the headaches and have a plan in place to make the transition to remote working and learning just that bit more tolerable! Optimise your network: make sure your connectivity is fit-for-purpose and c...an handle multiple and simultaneous video conference meetings throughout the day. Consider a VPN (virtual private network) connection that will allow access to your company network and in turn its files and resources. Get the right equipment: things like the right headset will make a big difference to the work/learn experience Setup your work / learn space: A dedicated space for each family member with their tools at hand (laptop, headset) and comfortable chairs save you from the chaos and set you up for the day ahead Arrow can provide you and your team with the right work from home tools. Talk to our specialists to find out more: 1300 797 225 Read more from Fuze: https://bit.ly/3bF0c1Z #workfromanywhere #workfromhome #workfromhometips #remotework

22.01.2022 Does your organisation use Microsoft Teams? If so, what are some of the ways to ensure you’re collaborating safely? In a recent article. Microsoft shared 7 tips for safe online meetings and collaboration with Teams. Some of these include: Control who can join your meetings ... Create a team with increased security by creating a new team and applying an IT-created sensitivity label. Create a private channel Arrow is a Microsoft Silver Partner (small and midmarket cloud solutions, cloud productivity, cloud platform, data analytics, enterprise mobility management, and security) and can manage your Business IT and Microsoft setup. Talk to Arrow today - 1300 797 225 Read the blog post from Microsoft: http://ow.ly/xFp950DoxAv #collaboration #microsoftteams #videomeetings

21.01.2022 Do you use Microsoft Teams as your collaboration interface? The great news is that #8x8 have launched Voice for Microsoft Teams, allowing business to access enterprise-grade telephony for Teams users, without altering the user experience. Enjoy a seamless integration and experience across all Teams apps, on web, desktop, or mobile. Arrow are partners with 8x8 and is also a Microsoft Silver Partner (small and midmarket cloud solutions, cloud productivity, cloud platform, data ...analytics, enterprise mobility management, and security). We can help you transition to cloud communications as well as manage your Business IT and Microsoft setup. Talk to us today about an 8x8 and Microsoft solution: 1300 797 225 You can read more from 8x8 here: https://bit.ly/37vKsfZ #cloudcommunications #cloudtelephony #unifiedcommunications #microsoftteams

21.01.2022 It would be safe to say that 2020 is the year of the video meeting! Have you equipped your office meeting space with the right technology for successful video meetings, and collaboration with remote staff, suppliers, and customers? Arrow is partnered with Logitech Video Collaboration and we have expert installers Australia-wide.... We offer installations for a diverse range of industries, spanning corporate, government, medical, and the entertainment industry. We customise our installs to each client's unique requirements. Give our team a call today: 1300 797 225 Visit our website: https://arrowvoice.com.au/video-conferencing/ #videoconferencing #msteams #zoommeetings #logitech #teamcollaboration #webmeeting #videoconferencingsolutions

21.01.2022 According to a report by The McKinsey Global Institute, worker productivity improves by 20%-25% in organisations where employees are connected. Business leaders are facing the challenge of how to maximise their dispersed workforce productivity and accountability after the sudden switch to the work from anywhere paradigm. Weve all learned quite a few lessons with our experience so far. So, what are the key questions to ask at this point?... Whats the most effective way to provide support for processes now handled remotely? What tools promote productivity and collaboration to a dispersed workforce without complexity and confusion? How can a business gain visibility and control across all areas? The answer can be found in unified comms and collaboration platforms that will bring connectedness to your workforce, wherever they are based. Need assistance? Call to talk to our friendly team: 1300 797 225 Read more on our website: https://arrowvoice.com.au/unified-communications/ Read more on the productivity paradigm from 8x8: https://bit.ly/3bAmUZe #workfromanywhere #workfromhome #remotework #collaboration

21.01.2022 With todays dispersed workforce, business continuity now relies more than ever on a unified way of communicating and collaborating. During the Covid-19 lockdown period, Arrow has deployed cloud solutions to businesses all across Australia without the need for site visits or physical contact with staff. Keep your staff and business safe with a simple and no fuss zero-contact cloud phone and unified comms installation for only $29.95 per user per month, and save up to 70% on y...our installation costs! Visit our website to find out more: https://arrowvoice.com.au/latest-offers/ Call Us: 1300 797 225 #cloudcommunications #UCaaS #cloudphone #businesscontinuity #workfromanywhere

21.01.2022 How do you communicate and collaborate with your employees, colleagues, and clients now that physical presence in an office space is often not possible? A critical factor is equipping your hybrid workforce with the right collaboration tools. Need assistance? contact Arrow to discuss your needs: 1300 797 225 ... Some great tips from The Digital Workplace: https://loom.ly/L5jM3i8 #collaboration #teamcommunication #hybridwork #remoteworking

21.01.2022 Work meetings can be challenging at the best of times, even when all attendees are in the same room. Spare a thought for your remote colleagues, who are not at the conference table, and will miss the non-verbal cues and side conversations that occur. How do you set up remote workers for success, and make them feel connected and valued? Provide a cloud-hosted unified comms solution allowing remote workers to connect from any device... A business cloud phone system allows for a virtual shared workspace containing all relevant documents and team comms, so remote workers can access their team’s work in one place. Use cloud-hosted communication and collaboration that can record calls and store in a shared workspace. Want to know more? Call to talk to our team: 1300 797 225 Visit our website: https://bit.ly/2J30YM5 For more ways to assist your remote workers, read the article by Mitel: https://bit.ly/3mjVzi4 #remotework #teamcollaboration #teamcommunication #workfromanywhere #unifiedcommunications #ucaas #cloudcommunications #videoconferencing

21.01.2022 The latest research from cybersecurity solutions company Trend Micro has revealed the extent of the increase in cybercrime due to COVID-19. Some of the findings include: 220x increase in spam email from Feb-Mar 2020 Spam is the top method to target and attack enterprises 260% increase in malicious URL hits from Feb-Mar 2020... Australia ranks number 10 globally in the list of top countries with users accessing malicious COVID-related URLs Its now more important than ever to have the right IT security setups in place to protect you, your business, and remote workers. Arrow is partnered with leaders in the business IT security sector. We can advise on and implement robust IT security solutions so you can spend less time worrying about malicious cyber threats. Were here to talk through your security concerns: 1300 797 225 Visit our website: https://arrowvoice.com.au/business-essentials/security/ #cybersecurity #cybercrime #phishingemail #phishingscam #itsecurity #emailsecurity #covid19

20.01.2022 Are you using mostly email-based customer support, or offering omnichannel flexibility allowing customers to choose their preferred way of interacting with your business? Research by Zendesk has shown that customer satisfaction for email support lags behind chat by 3% and behind phone by as much as 9%. A cloud contact centre solution from Arrow Voice & Data & 8x8 provides an omnichannel experience for your customers. Let them interact with you on their preferred channel inc...luding phone, text, email, SMS, chat, social media channels including Facebook, Twitter, and more. Talk to us today about how can improve your customer support experience and maximise your contact centre staff productivity: 1300 797 225 or visit https://arrowvoice.com.au/contact-centre/ Read more from 8x8 about the shift from email support: https://bit.ly/2NePWlM

20.01.2022 According to the ACCC’s Scamwatch, Australians lost a combined sum of $176.1 million in 2020 to scammers, which is up 23.2% from $142.9 million in 2019. The most reported scam type was phishing, topping the list with 44,084 reports. This is a whopping 75% increase from 2019 (25,168 reports). This data is a serious and sobering reminder that security threats are on the increase and there’s no room for complacency when it comes to your business IT security. ... The good news is that Arrow’s managed security platform can help secure your business through proactive threat identification, investigation, and response. If you’re ready to secure your business, it’s time to talk with our IT security experts. Call now: 1300 797 225 Read more on our website: http://ow.ly/87sA50Djhj4 #phishingscams #itsecurity #securitythreats

20.01.2022 Minutes into that important video conference presentation and your dog becomes a barking machine or your cat decides now is a great time to launch on your keyboard. This is now a familiar scenario for those working with their furry friends in the remote work environment! Need some pawsome advice on how to prevent your beloved pet from making an uninvited cameo in your meeting? Here are some tips:... Give them plenty of pre-meeting exercise Invest in a noise-canceling headset and/or use desktop software like https://krisp.ai/technology/ Keep them busy with a long-lasting treat to chew Read the complete article here: https://bit.ly/3833udS Talk to Arrow about our Video Conferencing and work from home solutions. We can also supply the very latest in video conferencing apps, cameras and headsets to suit your remote working needs: 1300 797 225 #videoconferencing #cloudcommunications #businessasusual #workfromhome #videocollaboration #onlinemeeting #videoconference #videocall

20.01.2022 Customer service and its delivery continue to undergo a dramatic transformation. A recent shift is a move toward self-service experiences. Gartner predicts that in the next two years 85% of customer service interactions will begin with self-service. This prediction highlights an opportunity for businesses to access and utilise virtual agents. Employing staff to manage repetitive and tedious customer-facing business processes like product lookups and password resets can be c...ostly, so using a virtual agent in this instance can provide a real cost-saving benefit. Staff can be free to manage more complex customer service issues, building more meaningful relationships with your customers. Virtual agent technology has become accessible through 8x8s AI-based Virtual Agent. Arrow is partnered with 8x8 and can offer you a virtual contact centre solution for your business. Talk to us about how transitioning to a cloud contact centre will save you money and improve your productivity and customer experience: 1300 797 225 https://arrowvoice.com.au/contact-centre/ Read more from 8x8 about Virtual Agents: https://bit.ly/3g8Tbry #cloudcommunications #cloudcontactcentre #virtualcontactcentre #contactcentre #customerexperience #8x8 #customerservice

19.01.2022 Aligning your business with the right technology partner can and will make your life easier when it comes to keeping on top of technology and upgrading your business comms and IT systems. The right partner and trusted advisor will: Keep on top of tracking technology evolution ... Match your business needs and requirements with the right technology roadmap Plan and schedule new technology integrations that align with your business strategies and market initiatives Ready to partner with a technology provider who will help your business prepare for the future? Arrow Voice & Data offer complete Turn Key solutions that cover all your unified communications and business IT needs. Call to talk to our team today: 1300 797 225 Read more from Mitel: https://bit.ly/35jDmLP #cloudcommunications #techpartner #managedservicesprovider #ucaas

18.01.2022 How is your business placed to emerge from COVID-19, and what strategies for recovery do you have in place? What does your new normal look like? Weve all had to respond and react quickly in real-time. Now that the lockdown is easing its time to consider your business strategy moving forward. Deloitte covers the workforce actions that will shift us from response to recovery: reflect, recommit, re-engage, rethink, and reboot. Read the article here: https://bit.ly/2z0IbfZ C...ommunications play a crucial part in rethinking how we do business. Now is the time to transition your communications in a way that allows for adaptability, agility, and resiliency, with a move away from legacy systems. Cloud communications will give your business the flexibility it needs in the future. If youre rethinking your communications, talk to us today about our business cloud migration services: 1300 797 225 #unifiedcommunications #cloudmigration #cloudcommunications #businessasusual #cloudsolution

18.01.2022 At Arrow, we listen to what business owners have to say every day, and what we hear is the concern around how to maintain and manage a dispersed workforce. In our latest blog post, we cover what your business needs to do to ensure it is agile, resilient, and running at peak productivity and performance, even when times are challenging and uncertain. Keep your staff connected Combat confusion and complexity by simplifying your communication stack... Have an IT security plan and protocols in place Use the right technology tools Want to find out more? Call our friendly team: 1300 797 225 Read our blog post: https://arrowvoice.com.au//work-from-anywhere-keep-your-b/ #businesscontinuity #cloudcommunications #cloudcomms #businessagility #itsecurity #ucaas #remoteworkforce

17.01.2022 See how managed services can benefit your business. https://bit.ly/3bj2CmK #managedserviceprovider #BusinessIT

17.01.2022 Over half of Asia-Pacific businesses are unsure if their cybersecurity solution is up to the task of combatting new cyber threats. Is your cybersecurity investment in step with your needs? Talk to one of our security experts today 1300 797 225 Visit our website: https://loom.ly/xU_K8ww Read the article from Channel Life here: https://loom.ly/B796HC0 ... #cybersecurity #cybersecuritythreats #itsecurity

17.01.2022 Are you in the process of recruiting staff? Virtual interviews via video conferencing might be something youve always done, or perhaps this is all new to you. How do you get the most out of a video interview? While the approach will often be different from a face-to-face set up, the preparation and planning will be similar. Being prepared with the right video conferencing tools and equipment will ensure youll be able to connect effectively with your candidates. ... Arrow can assist in setting you up with the right video conferencing platform and equipment, give us a call, were ready to assist. Call: 1300 797 225 Read more about our video conferencing solutions: https://arrowvoice.com.au/video-conferencing/ Read more from 8x8: https://bit.ly/32h5JHS #videoconferencing #videomeetings #virtualinterviews #webmeeting

16.01.2022 End of financial year is rapidly approaching! Nows the perfect time to evaluate your IT hardware like PCs, laptops, phones, video conferencing equipment, and servers. Old equipment can impact your business productivity. Upgrading will save you precious time on troubleshooting faults and other issues that arise from dated hardware. Did you know Arrow can access a massive range of IT hardware for business from all your office and work at home needs, to network hardware and s...torage. We can also advise, procure, install, and maintain, all based on your business requirements. You may also be eligible for the Governments instant asset write-off threshold increase to $150,000 (up from $30,000). It was recently announced that this will be extended till the end of 2020 read more here: https://bit.ly/3dXVmxg Give us a call today to discuss your IT EOFY needs: 1300 797 225 #businessIT #EOFY #businessasusual #workfromhome

16.01.2022 Have you invested in new business comms technology recently? Theres certainly no shortage of solutions in the market including project management tools, CMS, CRM, and unified communications platforms. It can be tempting to jump in and adopt the latest and greatest, staying on top of technology trends. Despite your best intentions, is your team experiencing technology implementation fatigue Are staff feeling overwhelmed and stressed by the myriad of disparate tools they nee...d to do their job every day? There is a way to restore convenience, simplicity, and flexibility to your business comms. A single platform cloud-based communication solution that delivers voice, video conferencing, chat, and contact centre brings everything together, allowing access to all the information you need, no matter where you are. Arrow are experts in advising, managing, and supporting businesses in their transition to a cloud communications solution. Our partnership with 8x8 allows us to deliver the world-leading X Series platform, bringing you one system of engagement and intelligence. Talk to us to find out more: 1300 797 225 Visit our website: https://arrowvoice.com.au/8x8-cloud-connect/ Read the full article from 8x8 here: https://bit.ly/2Z2p4fr #cloudcommunications #8x8 #unifiedcommunications

15.01.2022 We're all learning about the new business ‘norms’ and how digital transformation is shaping how customers interact with us. Communication guidelines to customers on how customers can interact with your business is important. Many customers have embraced virtual and contactless options and there is evidence to show this trend will be permanent. Employees also need their evolving concerns addressed with communications that are thoughtful, open, and frequent. Clear remote work...ing guidelines are crucial as not all people are comfortable with operating in a virtual communications framework. Do you need to make the transition to unified communications channels to effectively reach out to current as well as potential customers? Equipping your business with the right communication technologies will enable employees to collaborate across channels effortlessly, regardless of location. The true definition of a virtual office. Talk to Arrow today about our unified comms and managed IT solutions for business Call to talk to our team: 1300 797 225 Visit our website: https://bit.ly/2HRVAeb Read more from 8x8: https://bit.ly/36lByRM #digitaltransformation #unifiedcomms #remoteworking #collaborationsolutions #collaborationtools #ucaas

14.01.2022 We talk a lot about phishing scams, but there is also smishing to contend with (SMS scams). In July alone, Scamwatch received 3,396 reports of text message scams, with over $1M lost as a result. How can you protect your business from this form of fraud? How to avoid smishing scams from Trend Micro: https://loom.ly/P9NZf6U Need a complete managed security solution? Call us 1300 797 225 Visit our website: https://loom.ly/xU_K8ww ... #smishing #itsecurity #manageditservices

14.01.2022 Work from home tools are an increasingly popular target for cybercriminals. Credential phishing sites are being used to trick users into entering their credentials into fake login pages including email and video conferencing platforms. The need for increased vigilance and more sophisticated solutions is now more important than ever. Threat actors commonly spread credential phishing pages via email. Some simple recommendations to defend your employees and business:... Don't click links from unknown or untrustworthy sources Inspect URLs in emails by hovering your mouse pointer over it Check for grammar and spelling errors which can indicate that it comes from a less than reputable source Arrows managed security platform can help secure your business through threat identification, investigation, and response. Talk to us about your concerns, were here to help. Call: 1300 797 225 Visit: https://arrowvoice.com.au/business-essentials/security/ Read more from Trend Micro: https://bit.ly/2EjKCwd

12.01.2022 How do you manage your business cybersecurity with lockdowns and an increasingly distributed workforce? A recent study from Trend Micro that polled 13,200 workers from 27 countries revealed an increased awareness of cybersecurity and IT best practices but many are favouring productivity over security. Its not too late to be proactive about your cybersecurity. Arrow is partnered with Trend Micro and can implement a managed security solution that will detect, investigate, and ...respond to cyber threats in your business. Call us to find out more: 1300 797 225 or Visit: https://arrowvoice.com.au/business-essentials/security/ Read more from Trend Micro about Cloud Security and employee security Personas: https://bit.ly/3eKa2j1 #cybersecurity #itsecurity #managedit #trendmicro

11.01.2022 Equipping your business with new tech in readiness for your work from home staff returning to the office? Antimicrobial protected IP phones from our partner Mitel might be just what you need. Talk to us about a Mitel cloud phone solution: 1300 797 225 ... #cloudphonesystem #unifiedcommunications #returntotheoffice https://loom.ly/fSGJy5o

11.01.2022 Curious about cloud storage, but not sure what you need to know? This article outlines key info about this new technology: https://bit.ly/3lZUa0H

11.01.2022 Our partner Mitel covers the four questions you need to ask to uncover what UC solution and vendor partner is best for your business. Ready to take the next steps with your digital transformation? Talk to us today 1300 797 225 ... Visit our website: https://loom.ly/Cqa04dw More from Mitel https://loom.ly/zy7Nnsc #digitaltransformation #unifiedcomms #ucaas

11.01.2022 What have been some of the lessons your business has learned from remote working in 2020? One thing weve all experienced is the need to rapidly adapt to sudden and unplanned business disruptions, and underscored the critical importance of IT and communications to ensure business continuity. Its time to start your business digital transformation with a trusted solution partner to ensure your IT and comms fit your business needs, and your work-from-anywhere plans are firmly ...in place. Partnering with an expert solution provider like Arrow will allow you to personalise your digital transformation and future-proof your business by ensuring you make the right choice the first time. Talk to us to find out more: 1300 797 225 Read more from 8x8: https://bit.ly/30m3Fxx #cloudcommunications #digitaltransformation #businesscontinuity

11.01.2022 Are you in the Medical, Legal, Government, or Financial sector, and using Fax communications? There is now a secure way to send and receive faxes online - no more printing a hard copy and walking to the one fax machine located on the other side of the office! How much easier would it be to send a fax to your recipient direct from your inbox, or receive fax electronically via email. The good news is you can! Talk to us about our Secure FAX solution It's Government Accredited..., and nbn ready, with best in class security that can support all industries with their privacy requirements and regulations. Want to know more? Call to talk to our team: 1300 797 225 Visit our website: https://arrowvoice.com.au/secure-fax-and-sms-solutions/

10.01.2022 There are a lot of myths about the cloud floating about, so to speak! Perhaps youve been told the cloud is less secure than on-premise storage, its hard to use, and migrations are inherently risky and expensive. While its true that enterprise migrations can get complex, a well planned and executed cloud strategy will in the end benefit your business communication, collaboration, and productivity. Feeling unsure about the cloud? If you need some advice from cloud migratio...n experts then talk to Arrow today. We can talk through your concerns and help you plan a cloud migration roadmap tailored to your business needs. Call us to find out more: 1300 797 225 Visit: https://arrowvoice.com.au/business-essenti/cloud-migration/ View the Cloud Myths Infographic: https://blog.trendmicro.com/8-cloud-myths-debunked/ #cloudcommunications #cloudmigration #managedservicesprovider #trendmicro

09.01.2022 There can be no doubt that UCaaS is evolving to meet the changing needs of businesses and workers and will continue to do so in 2021. Some thoughts and predictions from our partner Fuze include: Video calls becoming as ubiquitous as dialling someone by phone Increased mobile phone adoption with the use of mobiles for productivity and collaboration due to the enhanced UC solutions and experiences now available for these devices ... With a hybrid workforce, a consistent UC experience across all devices is now an expectation and a necessity to stay connected and productive. Talk to Arrow about our all-in-one communications platform. Call us: 1300 797 225 Read more on our website: https://arrowvoice.com.au/fuze-cloud-connect/ Read more from Fuze https://www.fuze.com//future-ucaas-how-communication-colla #videocalls #ucaas #productivity

09.01.2022 How has your work from home experience been? A smooth experience, or disjointed with a random assembly of productivity and communication applications? If your business and employees are struggling, then now is a great time to look at a zero contact install of a cloud phone and communications solution that will cut your costs, vastly improve your working from home experience, and future-proof your business continuity. Installation is simple with no onsite technicians require...d, keeping you and your business safe. If youre struggling with your business communications and want some advice or assistance, please call us for a chat on 1300 797 225 or visit our website to read more: https://arrowvoice.com.au/cloud-phone-systems/ #workfromhome #remoteworking #remoteworkforce #unifiedcommunications #cloudmigration #cloudcommunications #businessasusual #cloudsolution

09.01.2022 Has your business slowed pace during lockdown? It can be an opportune time to evaluate your business processes so you’re in the best position to take advantage of new opportunities when restrictions are lifted. Discover how cloud-based communications can give your organisation a competitive advantage: 1300 797 225 More from SmartCompany on how to recover after lockdown: https://loom.ly/MfNxn3M ... #digitaltransformation #cloudcommunications #ucaas

08.01.2022 How do you maintain visibility in your organisation when working remotely? Cloud-based communication and collaboration tools are a great start, and how they are utilised can make a big difference to your visibility and career success. Call us to discuss your cloud comms and collaboration needs: 1300 797 225... Read more on visibility strategies from HubSpot: https://loom.ly/JtXerdY #remoteworker #workfromhome #cloudcommunications #collaborationtools #collaborationsolutions #virtualmeetings

08.01.2022 Is your business preparing for a switch to the nbn network? Depending on the size of your business and setup, this migration has the potential to be complex and headache-inducing. The great news is that Arrow is a business nbn accredited adviser, meaning we can advise on the plans best suited to your business, in addition to developing and deploying a migration plan for you. Talk to us today about what steps you need to be taking right now, and we'll also provide you with a... handy migration checklist. Call 1300 797 225 or visit https://arrowvoice.com.au/internet/nbn/ #nbn #businessconnectivity #internetserviceprovider #internetaccess #connectivity

08.01.2022 A recent research paper from the Productivity Commission addresses the work from home trend and its post-lockdown evolution, including hybrid work models and productivity levels. If you need to boost your hybrid work capabilities including cloud comms and IT, give us a call: 1300 797 225 Read AFR's summary: https://loom.ly/OlGcXiY ... Visit our website: https://loom.ly/AeStC10 #hybridworking #hybridworkforce #postlockdown #cloudcommunications

07.01.2022 Research conducted by Gartner revealed that 90% of HR leaders would allow employees to continue to work remotely at least part of the time, even after COVID-19 vaccines are widely available. With this in mind, how can you ensure remote work remains productive and engaging for your employees? Gartner has listed 9 tips for managing remote employees which include equipping employees with the tools they need to be successful, in addition to coaching employees on how to get the m...ost out of virtual communications. Are you equipped to manage the expectation of a seamless work experience when working from home, or alternating between office and at-home days? A unified communications platform that can provide a seamless experience across multiple devices is the answer to this challenge. Talk to Arrow today - 1300 797 225 Visit our website: http://ow.ly/wJrB50DuXPK Read more from Gartner: http://ow.ly/WzJu50DuXPJ #remotework #collaborationtools #businesscommunications

07.01.2022 According to recent reports, ransomware attacks have increased significantly in the third quarter of this year. What can your business do to prevent a ransomware attack? Some general good practice tips include educating staff on how to identify suspicious links in emails, ensuring regular data backups, and ensure all your systems are up to date with the latest patches applied. ... Talk to Arrow Voice & Data about our integrated managed security solution that covers email, endpoints, servers, cloud workloads, and networks. 1300 797 225 visit https://arrowvoice.com.au/business-essentials/security/ #cybersecurity #cloudsecurity #datasecurity #managedservicesprovider #ransomwareprotection

07.01.2022 How secure are online meeting platforms? While video conferencing software has allowed us to transition from the office to a work from home setting and continues to play an important part during the transition back to the workplace, there are threats and vulnerabilities to be aware of. Uninvited and unauthenticated users who crash meetings can cause issues, especially if the meeting involves confidential and sensitive information. Some simple and effective ways to protect ...your video conferencing setup include: Ensure you password/passcode protect all of your meetings Avoid sharing your meeting information on any social media platforms Ensure your meeting app is running on the latest version Read more in this great article from Trend Micro: https://bit.ly/2LXTM1Y Talk to Arrow about our simple and secure Video Conferencing solutions for all business setups and needs: 1300 797 225 #videoconferencing #cloudcommunications #businessasusual #workfromhome #videocollaboration #onlinemeeting #videoconference #videocall

06.01.2022 Are you fighting video meeting fatigue? Lets face it, the novelty of online meetings can get tiring quickly. Here are 3 simple and practical ways to reduce online meeting fatigue: 1. As a host, let participants know that video is optional. For larger meetings, you could consider using screen share only.... 2. Consider hiding yourself from view. Looking at yourself onscreen can make you overly aware of your every facial expression! 3. Ask the question is this meeting really necessary? could an email or phone call work just as well? Here is a great link that talks more about the reasons for video meeting fatigue and research-based tips on how to combat them: https://hbr.org/2020/04/how-to-combat-zoom-fatigue Looking for a seamless video conferencing solution built for business? Talk to us about our simple and secure video conferencing solutions: 1300 797 225

06.01.2022 Arrow was recently the recipient of an award from our Partner 8x8 Highest Accomplished Revenue Wholesale Partner 2020. We were so pleased and excited to be recognised for our sales, support, and partnership. Cloud communications and UCaaS allow businesses to pivot, adapt, and ensure continuity moving forward in uncertain times. Arrow only want the absolute best for our business clients, thats why we partner with leaders in cloud communications. 8x8 offers an all in one ...communications platform that brings together text, voice, video, and content sharing all in one convenient application. Call Arrow today to discuss your business communication, collaboration, and remote working needs: 1300 797 225 More from 8x8 on the next evolution of remote work: https://bit.ly/2ZDi9Jy #collaboration #cloudcommunications #UCaaS #unifiedcommunications

05.01.2022 The cost of poor business communications can be high. Investment in cloud communication technologies allows you to: Increase employee productivity Improve customer satisfaction Scale your business to meet new demand ... More from 8x8 on productivity: https://loom.ly/x2jNlaM Visit our website: https://loom.ly/EHdkj_c #productivity #ucaas #cloudcommunications

05.01.2022 Coronavirus has resulted in increased customer service call volume and with it the need to connect with an empathetic fellow human with the ability to solve problems, communicate clearly, and possess well developed emotional intelligence. Customer centre agents can also maintain customer relationships during turbulent times. Retaining your best contact centre agents means equipping them with the support they need so they can look after customers. This includes providing a saf...e working environment, the right equipment, and training. A cloud contact centre solution from Arrow Voice & Data & 8x8 will provide your customer support team with the tools they need to work effectively and productively. Arrow can also equip your agents with the right equipment like headsets and laptops, so they can work from anywhere. Call: 1300 797 225 Visit: https://arrowvoice.com.au/contact-centre/ Read more from 8x8: https://www.8x8.com/blog/human-element-customer-service

04.01.2022 Microsoft Teams has increasingly become the vehicle for team communications including group collaboration, messaging, and voice/video meetings, as well as phone calls. This is an approach that is in line with the growing trend that works around a stronger central hub for communications. Having your phone system integrated and a part of the Teams experience is a move that will allow you to provide a single access point to collaborative communication. Are you ready to maximise ...your communications and integrate your telephony with Teams? Arrow is partnered with 8x8 and can provide Voice for Microsoft Teams, delivering a seamless solution across all communication channels. Arrow is also a Microsoft Silver Partner (small and midmarket cloud solutions, cloud productivity, cloud platform, data analytics, enterprise mobility management, and security) and can manage your Business IT and Microsoft setup. Talk to us to find out more: 1300 797 225 Visit: https://arrowvoice.com.au/8x8-cloud-connect/ Read more from 8x8: https://bit.ly/2ZltfmH #cloudcommunications #microsoftteams #businesscontinuity #unifiedcommunications

04.01.2022 The new normal of remote working also brings with it a new way of approaching cybersecurity. If you dont use a separate corporate device at home, your equipment is likely to be less secure than what youd be using in the office. There is also the issue of less ready access to IT support, with these workers also adjusting to a work from home setup. It's time to take security seriously and know what threats to look out for. Did you know that Google blocks 18 million malicio...us pandemic-themed emails every single day?! Cybercriminals may also target vulnerabilities in home PCs and the apps used on these, such as video conferencing apps, in order to gain remote access. Arrows security solutions can equip your business with a managed security service that will proactively identify, investigate, and respond to any security threat to your business. Call our team today to discuss 1300 797 225 Read more about our security solution: https://arrowvoice.com.au/business-essentials/security/ Read the excellent 2 part cybersecurity series from Trend Micro: https://blog.trendmicro.com/top-tips-for-home-cybersecurit/ #cybersecurity #cyberattack #workfromhome

04.01.2022 There are many reasons that organisations create silos within their ranks. Are they bad and do we need to break them down and prevent them? Silos can be seen clearly in the areas of technology. Leaders in departments will acquire their own toolsets without considering the broader knowledge-sharing needs of the organisation. As a result, you can be left with too many tools and too little strategy. With todays dispersed workforce, business continuity now relies more than ever ...on a unified way of collaborating and data sharing, keeping the customer experience firmly in mind so that better business decisions are made collaboratively. Arrow Voice & Data are partnered with 8x8, delivering the world-leading X Series platform, bringing you one system of engagement and intelligence. Talk to us to find out more: 1300 797 225 Visit: https://arrowvoice.com.au/8x8-cloud-connect/ Read the full article from 8x8: https://bit.ly/3haMjKy #cloudcommunications #cloudmigration #8x8

04.01.2022 Youre most likely aware of tech acronyms like BYOD (bring your own device), UCaaS (unified communications as a service), and PBX (private branch exchange). One that is gaining more popularity is BYOC: bring your own carrier. If youre using Microsoft Teams as your communications hub, then this will be of interest to you. Microsoft calls it direct routing, which allows you to integrate your phone service and retain Microsoft Teams collaboration capabilities. This provides you... with far more choice regarding the advanced telephony features you need. Looking for a BYOC provider to integrate with Microsoft Teams? Arrow and 8x8 can offer Voice for Microsoft Teams, bringing a seamless experience that aligns with your Microsoft investment and will help drive the usage of Teams in your organisation. Arrow is also a Microsoft Silver Partner (small and midmarket cloud solutions, cloud productivity, cloud platform, data analytics, enterprise mobility management, and security), and can assist with any aspect of your business IT setup. Talk to us to find out more: 1300 797 225 Read more from 8x8: https://bit.ly/2D8K2Bv #microsoftteams #cloudcommunications #collaboration

03.01.2022 Like all businesses, Arrow has had to make a sudden and unexpected pivot to remote work and a distributed workforce. Here are just a few of the products and solutions that will make for the perfect work from home (WFH) setup: Datto file sharing and collaboration: centralised file sync and share solution that allows for successful collaboration on projects and documents... Jabra EVOLVE 80 headset: We love the stylish look, comfort, and noise-canceling abilities! Microsoft Teams: facilitates team collaboration, and provides a central hub for communications Microsoft Surface Laptop: this one has a ton of features that are perfect for business, and they look great too! Microsoft Arc Touch Mouse: this special edition mouse uses Bluetooth and can be used anywhere even on rough wood or carpet! Need advice or assistance with remote working tools? Arrow is partnered with leaders in communications and IT including Datto and Microsoft. As procurement specialists, we can source what your business needs to keep you and your staff motivated and productive. Give us a call today 1300 797 225 #workfromanywhere #workfromhome #businesscontinuity #remoteworking #distributedworkforce

03.01.2022 In a work from anywhere world, it pays to be on the lookout for technology and devices that make work simpler, more productive, and perhaps just a bit more fun! The tech calendar is always full of product launches with the latest in all the shiny things. So, whats on your must-have list? Samsung has been busy, announcing the Galaxy Note20, Galaxy Z Fold2, Galaxy Watch3, and Galaxy Buds Live and Galaxy Tab S7/S7+ We're eagerly awaiting more news on the Microsoft Surface ...Duo, slated for release in time for holiday 2020 Not forgetting Mac lovers, the new 27-inch iMac has been released featuring faster Intel processors and double the memory capacity Need some advice on what remote working tools are best for your business? As procurement specialists, Arrow can source and advise on what your business needs to keep you and your staff motivated and productive. Give us a call today 1300 797 225 #businesscontinuity #remoteworking

03.01.2022 How are you adapting to video meetings and keeping your remote meetings with clients and colleagues productive? Adapting and learning new ways of communicating comes with its challenges. We've all encountered meetings that are less than productive, waiting for colleagues who struggle with technology or connection issues, or the multitasker who seems completely unaware that their inattention to the meeting is not being noticed! Equipping your team with the right video conferen...cing tools is a start, and Arrow can assist in setting you up with the right video conferencing platform and equipment for your needs. Well let you deal with your resident multitasker! Talk to us today: 1300 797 225 Read more about work from home tools and video conferencing: https://arrowvoice.com.au/work-from-home/ https://arrowvoice.com.au/video-conferencing/ #workfromhome #videocollaboration #videoconferencing #webconferencing #workfromanywhere #businesscontinuity #workflexibility

02.01.2022 Arrow Voice & Data has been busy assisting our valued clients with new solutions so they can keep conducting business as usual during these challenging times. Wed like to share just one example of how a unified cloud solution was implemented speedily and efficiently. An Arrow client in the mortgage sector approached us in need of a cloud-based agile unified communication solution with some very specific functionality. With their entire workforce dispersed across the countr...y working from a range of internet connections as well as a mix of PC, Mac, and tablet devices, the challenge was set to design and deploy a cloud contact centre and communications solution in just 3 days a tight deadline to say the least! Of course, Arrow was up to the challenge and was able to successfully deliver this in 3 days for their 55+ staff, now in 55 locations! If youre concerned about your business continuity and want some advice or assistance, please call us for a chat on 1300 797 225 or visit our website to read more: https://arrowvoice.com.au/work-from-home/

02.01.2022 In the work-from-anywhere shift, Macs are an important business tool in the office and at home. If staff have recruited their home mac setups for work purposes, it’s important to ensure they are secure & running smoothly. Macs, despite popular belief, are also vulnerable to malicious attacks like PCs. Our top tips: Install endpoint security software on all Macs used by staff... Keep the Mac OS, Web browsers, and work apps up to date Use a Password Manager to ensure the privacy of company login credentials Ensure the Web versions of office apps are used to reduce the data footprint Periodically optimise your Mac Want to know more? Call to talk to our team: 1300 797 225 Visit our website: https://bit.ly/34fERtU Read more from Trend Micro for more tips on how to keep your Mac secure and productive: https://bit.ly/3maVlKd #workfromanywhere #businesssecurity #cybersecurity

01.01.2022 Just how many communication tools are too many? We now have access to so many useful communication and productivity apps but do more tools equate to more complexity in our working day? If your business communication stack causing frustration and getting in the way of real productivity then its time to embrace a single all-in-one unified platform for voice, video, chat, and contact centre. Get the features, functionality, and integrations you need without the complexity. Call... to talk to our team: 1300 797 225 Find out more: https://arrowvoice.com.au/8x8-cloud-connect/ See more

01.01.2022 Video conferencing is now an integral part of our daily work life. As a business, have you given thought to which video conferencing platform is safest for business meetings that involve sharing of sensitive information? Read more about the security advantages of the 8x8 Video Conferencing solution vs Zoom here: https://www.wired.com//zoom-jitsi-offers-open-source-alte/... 8x8 and Arrow can offer your business a secure and completely FREE video conferencing solution you can start using today. Also, now is a great time to evaluate your communications and consider a cloud migration strategy that includes cloud phone and contact centre functionality. Call us for a chat today on 1300 797 225 or visit our website to read more: https://arrowvoice.com.au/work-from-home/ #workfromhome #remoteworking #unifiedcommunications #videoconferencing #webconferencing #collaboration #8x8

01.01.2022 Has your business struggled with integrating VoIP into your network? Does any of the following sound familiar: poor voice quality ... softphone incompatibility multi-site networking issues Insufficient user training low software adoption rates Arrow can work with your organisation to get up and running with VoIP cloud communications, with crystal clear quality across desk phones, softphones, and mobiles, all managed from one easy to use web application interface. Give our Solution Experts a call on 1300 797 225 today to discuss Visit our website: http://ow.ly/zfqC50D73lX #voipsolution #softphone #ucaas #cloudcommunications

01.01.2022 How can you save money by switching to UCaaS? (unified communications as a service). Here are five ways: 1. Reducing your phone bill... 2. Improve staff productivity and customer satisfaction 3. Reduced upfront costs with no expensive hardware to purchase and maintain 4. Advanced features like video conferencing, caller ID and group chats are built-in 5. The cloud provider will manage the technology for you, thereby reducing your IT costs There are also the other longer-term cost saving benefits including greater efficiency as well as improved tracking of interactions with your clients and suppliers. Arrow are experts in advising, managing, and supporting businesses in their transition to the cloud. Talk to us about how we can implement a UCaaS solution for your business: 1300 797 225 Visit https://arrowvoice.com.au/unified-communications/ Read more from 8x8 about switching to UCaaS: https://bit.ly/3879Rge #cloudcommunications #unifiedcommunications #ucaas #8x8

01.01.2022 Has your business started planning for the return of work from home staff? Talk to us about: Office relocations ... Migrating to cloud VoIP Business Internet upgrades New equipment including handsets, headsets, laptops and PCs Video conferencing equipment and meeting room upgrades Call us 1300 797 225 Visit our website: https://loom.ly/alQ6UQ0 #hybridworking #hybridworkforce #postlockdown #cloudcommunications

01.01.2022 A well-chosen Managed Service Provider (MSP) can be a key strategic partner for your organisation, especially when it comes to your digital transformation journey. The right MSP can positively impact your bottom line, drive innovation, and improve the customer experience. Visit our website: https://loom.ly/aCYynOc More from Forbes on the 4 hallmarks of a great MSP: https://loom.ly/BmGIOIs ... #digitaltransformation #managedserviceprovider #manageditservices