Ashdale | Company
Ashdale
Phone: +61 1300 782 974
Reviews
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25.01.2022 A good summary of what constitutes 'reasonable management action' when behaviour is being assessed whether it is bullying or not. http://www.hcamag.com//bullying-update-what-is-reasonable-
25.01.2022 6 steps to reduce the risk of workplace bullying by Charles Power Editor-in-Chief, Employment Law Practical Handbook Take the following steps to reduce the risk of bullying occurring in your workplace:... Step 1: Conduct a bullying risk assessment. A bullying risk assessment is assessing what could happen if someone was to become exposed to bullying and the likelihood of and seriousness of any injury, illness or damage that could arise. Safe Work Australias Guide for Preventing and Responding to Workplace Bullying suggests that the following steps should be taken in assessing the risk caused by bullying in your workplace: identify bullying risk factors; assess the likelihood of bullying occurring and its impact; control the risks by eliminating them, or where that is not reasonably practicable, minimising the risks as far as reasonably practicable; and review the effectiveness of the control measures. Step 2: Implement a bullying policy. Ensure your policy includes: a definition of bullying with examples of bullying behaviour; a statement that the business is committed to preventing bullying; the standards of appropriate behaviour; a process to encourage reporting, including contact points; and the consequences for not complying with the policy. Step 3: Implement a grievance procedure that sets out how to deal with complaints of bullying. Your grievance procedure must: be fair and without bias; ensure privacy and confidentiality; aim to resolve the problem as quickly as possible; allow workers to make a formal or informal complaint; prevent victimisation; set out the chain-of-command responsibilities; have review and appeal procedures; and identify external avenues if the grievance remains. Step 4: Educate everyone in the workplace about bullying. Provide training sessions on the policy and make your policy easily accessible for your workers, e.g. on the intranet or noticeboards. Step 5: Review the policy regularly and update it as required to ensure that its effectiveness is maintained. Step 6: Consider adopting other preventative measures, such as: providing access to employee assistance programs; having a speaker from HR, senior management (e.g. the CEO or managing director) or an external organisation come to staff meetings to discuss issues of acceptable behaviour; and arranging an organisational development activity to strengthen your workers connections with one another and build understanding about different working and personal styles See more
25.01.2022 Staff Profile: Introducing Bryan Cook who has been the Managing Director and a Principal Investigator for Ashdale Workplace Solutions since it's formation in 2003.. His experience includes conducting and managing workplace investigations for State and Local Government authorities, operational reviews and training. Bryan has undertaken complex investigations into suspected official misconduct, grievances (bullying and harassment) and complex workplace issues involving senior m...anagement including CEOs and Directors-General of government agencies. He has also conducted and overviewed complex investigations into professional misconduct, particularly in the health sector. More recently Bryan has been engaged as a consultant to assist large organisations to implement comprehensive complaints management systems and ethics programs. Bryan has also developed and delivered training programs to a range of State Government, Local Government and not-for profit organisations around: Managing Unreasonable Client Conduct Code of Conduct Child Protection Interviewing Workplace investigations Prior to commencing with Ashdale, Bryan had extensive experience with the Queensland Police Service, including working as an Investigator/Reviewing Officer at the Crime and Misconduct Commission and investigating organised crime, child abuse and juvenile crime. Specialties:Investigation Management, Operational Reviews, Complaint Management
25.01.2022 We're quickly running out of our monitor cleaners and keyboard brushes - lots of fellow compulsive cleaners out there!
24.01.2022 Services: Ashdale Workplace solutions offer Operational Reviews which focus on particular incidents or situations to establish what happened, whether there were any compliance issues and if any organisational improvements can be made. The Review outlines potential risks and makes realistic recommendations to protect all stakeholders. We regularly conduct reviews for government departments, including serious incidents (e.g deaths in custody) and apparent failures in existing policies and procedures.
24.01.2022 Helping aged care providers to manage complaints - Leading Aged Care Services Australia Conference 13-15 April at Jupiters on the Gold Coast http://qld.lasa.asn.au/events
23.01.2022 New staff member...
23.01.2022 Recommendation from Michael Evans CEO The Australian Security Academy It takes courage, integrity and vision to create a specialist investigation business serving government. Bryan's perception in rising to the challenge and persistently meeting the expectations of not just an industry, but the workers, management and ultimately responsible political leaders within it is admirable. Bryan has put together a team of professionals, who conduct fair, just, reasonable and independ...ent investigations in the government workplace. As added value at Ashdale Bryan Cook has developed a professional development training program aimed at reducing the amount of investigations Ashdale receives, through capacity building awareness programs and policy / procedure development. In my opinion Bryan's achievement is the outstanding highlight of Queensland's Investigation Industry in this last decade. I highly recommend Bryan Cook to any one seeking, internal dispute resolution, internal inappropriate behaviour or conduct investigations and grievance prevention strategy training See more
22.01.2022 APSAC Conference 2015 17-19 November Brisbane Convention Centre Only two weeks to go until we're heading off to APSAC 2015. Please drop by our stand to say hello and see our bright new look. We have quite a few handy keyboard brushes and screen cleaners to give away as well. http://www.apsac.com.au/
20.01.2022 Congratulations James - not only studying for his law degree but manages to fit in some great analysis work for Ashdale and just recently completed Cert III and IV for his investigator's license. Thanks also Australian Security Academy for your continuing great service and support.
19.01.2022 Should HR do the investigation or not? http://www.hcamag.com//how-to-conduct-a-legally-defensible
19.01.2022 Helping aged care providers to manage complaints - Leading Aged Care Services Australia Conference 13-15 April at Jupiters on the Gold Coast http://qld.lasa.asn.au/events
18.01.2022 Sporting our new logo and colours at the Australian Public Sector Anti-Corruption Conference in Brisbane
17.01.2022 New Ashdale employees? The guy on the right has real management potential. https://www.facebook.com/andrew.kemp.3766/posts/10207897430984268
17.01.2022 Staff Profile Donna Scovell - Position Senior Investigator Experience Since joining Ashdale Workplace Solutions in 2006, Donna has completed many administrative reviews and misconduct investigations for a variety of agencies. She has also conducted reviews of workplace culture and initial assessments of complaints in order to resolve issues wherever possible without formal investigations.... She formerly worked in education as a teacher of mainstream, Indigenous and international students. From 1991 through to 2006, she held management roles in private training institutions that offered intensive English as a second language courses and various business courses. She has extensive experience in cross cultural work environments and lived overseas. Qualifications Masters Degree in Asian Studies and International Relations Masters Degree in Applied Linguistics Diploma of Teaching Certificate III in Investigative Services Licensed Investigator. Memberships Australian Institute of International Affairs For more information about Donna or the team at Ashdale go to:http://bit.ly/1pZxAX9
16.01.2022 "Thank you for all your hard work and for your excellent report. I think the Board has now been provided with a sound foundation to progress the matter" Secretary, Commonwealth Professional Standards Board (Canberra)
16.01.2022 "I've been in various meetings with senior managers over the past couple of days where your report has been discussed and they have all commented that you did a very good job distilling what is a very complex matter." - Manager, Human Resources & Ethical Standards, Queensland Government Department (Brisbane)
14.01.2022 Staff Profile: Prior to joining Ashdale, Virginia worked for a number of private corporations and higher education entities where for eight years she was a Human Resource practitioner for the University of Queensland. Since joining Ashdale in 2004, Virginia has been appointed by numerous Queensland Government agencies to investigate allegations of official misconduct against its officers, and to conduct administrative reviews of practice frameworks within those domains. She ...has also conducted and coordinated investigations for a national health regulatory agency in relation to complaints against health practitioners. Virginia holds a Diploma of Justice Administration, Certificate III in Investigative Services and Certificate in Corporate Investigations and is a licenced Private Investigator. Virginias area of expertise is in conducting in-depth analysis of individual cases in order to determine the appropriateness of decision-making and risk assessment, the adequacy of service delivery, the effectiveness and reasonableness of administrative actions and compliance with legislation and local policy and procedures.
14.01.2022 Our own Dan Smith encouraging organisations to rethink how they assess complaints http://www.linkedin.com//reassess-your-workplace-complaint
13.01.2022 Congratulations James - not only studying for his law degree but manages to fit in some great analysis work for Ashdale and just recently completed Cert III and IV for his investigator's license. Thanks also Australian Security Academy for your continuing great service and support.
11.01.2022 A very close friend of Ashdale has gone out on her own and is helping women to fly higher in the careers.... http://amandablesing.us10.list-manage1.com/track/click
10.01.2022 Even though there's been an increased focus on the pitfalls of not properly dealing with workplace complaints, it's amazing how often we still come across organisations that have nothing in place and even when they respond to something, they don't record any details to help to defend themselves later. http://community.hrdaily.com.au/profiles/blog/show
10.01.2022 "...This report was clear, easy to understand, and provided the information required as outlined in the Terms of Reference" General Manager, Queensland Government Department (Cairns).
06.01.2022 HR 101 - if you're going to sack someone, make sure you have the supporting evidence properly identified and gathered before taking action... (source: HR Daily) Evidence crucial in misconduct sackings ...Continue reading
06.01.2022 Staff Profile Dan Smith - Position: Principal Investigator Experience Dan commenced with Ashdale Workplace Solutions in July 2012 as a Senior Investigator. Dan is an experienced investigative professional with over 12... years experience in ethics and compliance investigations within State Government and private organisations. For more information on Dan or the Ashdale team go to http://bit.ly/1pZxAX9 See more
06.01.2022 Sorry for all the cover picture posts. FB doesn't make it easy to change!
05.01.2022 www.ashdale.com.au
04.01.2022 Facilitating Difficult Discussions Do you need to have a difficult conversation with someone at work? We can assist you in planning for these kinds of conversations and provide you with opportunities to practice undertaking these types of conversations.
03.01.2022 "...thanks for your warm but professional approach in the interview. It was a very new experience for me, and your demeanour helped a lot" Subject Officer, Queensland Government Department (Sunshine Coast)
02.01.2022 We're quickly running out of our monitor cleaners and keyboard brushes - lots of fellow compulsive cleaners out there!
02.01.2022 "Many thanks for a very extensive and thorough investigation" Regional Executive Director, Queensland Government Department (Roma)
02.01.2022 Sporting our new logo and colours at the Australian Public Sector Anti-Corruption Conference in Brisbane
02.01.2022 The little desktop cleaning team is out again flying the flag for us at AHRI 2016 at the Brisbane Convention Centre. Thursday and Friday if you want one (or three)!!
01.01.2022 New staff member...
