Athena Consulting | Consulting agency

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Athena Consulting

Phone: +61 2 8313 7058

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23.01.2022 With the impacts of the pandemic long withstanding, change may be just the most effective strategy to drive your contact centre to success:https://bit.ly/2X4peC3 #athenaconsulting #contactcentre #callcentre #business #customerservice #transformation #disruption #innovation #solutions #change

23.01.2022 Want to make successful changes in your business? Become a transformation guru. Listen to your latest video to learn the key top tips: https://bit.ly/3gc3gUm... #AthenaConsulting #Transformation #Success #BusinessConsultation

23.01.2022 Are your customer behaviours returning to normal? Are your operational demands beginning to ramp up? Make sure your call centre is ready, our Health Check can help you to understand more about your operational preparedness: https://bit.ly/31B5ubM #AthenaConsulting #ContactCentre #HealthCheck #MircoHealthCheck

22.01.2022 Who would have predicted that 2020 would be a year of disruption? No matter what challenges your business is experiencing, it is imperative that customers remain your top priority. Here are some tips to help: https://bit.ly/2NITOvv... #AthenaConsulting #ContactCentre #Disruption #Transformation #Industry #Article

22.01.2022 We are committed to supporting contact centres during internal and external disruption. We help our clients navigate trends, technologies and practices. Learn more: https://bit.ly/312wh0w #athenaconsulting #contactcentre #callcentre #transformation #disruption #change #solutions #business #customerservice

21.01.2022 There are a few reasons customer walk away. We dive into the importance of Emotional Intelligence to retain customer satisfaction and loyalty. Take a look: https://bit.ly/2AVyHmv #athenaconsulting #contactcentre #callcentre #customerservice #EQ

19.01.2022 Regular health checks are essential to determine how healthy your contact centre currently is. Run a full diagnosis to highlight ways of bringing change or improvement to your business. https://bit.ly/3ghas1P #AthenaConsulting #Healthcheck #Businessconsulting

19.01.2022 We’re in limbo, between working in the office and #WFH. Need help to transition though these unprecedented times? https://bit.ly/31tHVBR #AthenaConsulting #Disruption #Change #ContactCentre #CallCentre

12.01.2022 Have you set up your KPIs for the second half of the year? At Athena, we can help you create a strategic planning framework and help you obtain a comprehensive understanding of your key focus areas. https://bit.ly/31uUT28... #AthenaConsulting #ContactCentre #Strategy #Workshops #Solution

11.01.2022 Set goals and objectives to enhance your outcomes. https://bit.ly/3elokqx #athenaconsulting #contactcentre #transformation #disruption #innovation #business #callcentre #change #objectives #goals #success #sales

10.01.2022 You’re there to support your customers, we’re here to support your business. Get a buy-in and approval for your key initiative. Here’s how: https://bit.ly/2M0rVhV... #athenaconsulting #contactcentre #transformation #disruption #innovation #solutions #businesscase #business #callcentre #success #KPIs

10.01.2022 It’s time to celebrate the new fiscal year with a fresh and innovative mindset. Learn how to set your business up for success in 2020. https://bit.ly/2NffFe1 #athenaconsulting #contactcentre #callcentre #business #change #transformation #roadmap #workshop #eofy #innovation

09.01.2022 Many business are squeezing their budgets as we come into the new FY in a world that looks very different than the last. Remember that it’s often more important to spend what you have wisely, than not spend at all. Don’t be lured by the cheaper alternative the right investment will pay itself back in spades. #consulting #efficiency #SmarterNotHarder #newnormal

09.01.2022 Plan for change and be ready for everything. How to prepare yourself for customer disruption: https://bit.ly/3f4RlHz #athenaconsulting #contactcentre #callcentre #transformation #disruption #innovation #solutions

08.01.2022 During these uncertain and changing times for the workforce at large, its critical to support your teams. What is your contact centre doing to understand and protect mental health of your people? https://bit.ly/2YKZoUH... #AthenaConsulting #MentalHealth #ContactCentre #CallCentre #Consulting #Industry #Article

07.01.2022 Want to know how contact centres survived the pandemic? They became rapid adaptors in a disruptive world. Here’s how: https://bit.ly/2YdLsRE #athenaconsulting #business #change #sales #success #transformation #disruption #solutions #contactcentre #callcentre

06.01.2022 Be prepared for the unexpected. Learn how to prepare for change and combat disruption: https://bit.ly/2NDLHk3 #AthenaConsulting #ContactCentre #Success #Transform #BusinessConsultant

05.01.2022 Health check-ups are vital for business just as they are for humans. When was the last time your #contactcentre had a health check? https://bit.ly/2CuKXeH #athenaconsulting #transformation #disruption #change #solutions #healthcheck #assessment #review #business #success #callcentre #operations

04.01.2022 We are absolutely jumping for joy to have been named finalists for the Best Professional Service Business Award in the #AltitudeAwards for the 2nd year running!! We've got our fingers crossed for the win this year #athenaconsulting #recognition #winnersaregrinners

03.01.2022 The new financial year calls for a new set of goals. Watch this video for quick tips on setting great goals to enhance your business outcomes. https://bit.ly/2NCS8DQ #AthenaConsulting #ContactCentre #Goals #Success #EOFY

02.01.2022 Are you battling complacency? Cultivate and embed an innovative mindset within your team: https://bit.ly/3ihOgWO... #AthenaConsulting #Innovation #Workshop #Disruption

02.01.2022 Our CEO and Founder showing off her expertise on the role of Business Process Outsourcing for both small and large businesses!!

Athena Consulting | Consulting agency