Becextech | Retail company

Becextech

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25.01.2022 I recently purchased a Sony a6300 mirrorless camera from Becextech. Took 9 days from placing order to being delivered to my door. Camera is great, very happy with price, service etc. It is worrying that Becextech do not have a number to call if you have issues with your purchase. All the negative feedback I've read in various places online appears to be from people ordering cheap mobile phones. I did get a little impatient after 6 days when my order was still processing. Contacted Becextech to query my order and received a reply within a couple hours to say it had been dispatched. All up like I said earlier I'm happy with my purchase. $ savings was probably 150% of GST charge if I'd purchased locally. sicunt-s https://www.wordofmouth.com.au//becextech-australia-dockla

25.01.2022 Overall the experience with Becextech has been good. However, the courier company being used to make the deliveries (TOLL) is a very poor choice. Toll's customer service is very poor and when deliveries are not made (despite their online tracker system showing that goods are out for delivery), their customer service provide absolutely no useful information. The final phase of the experience of ordering through becexteh gets marred, when a 3rd party such as Toll ruin the customer experience. abrham https://www.wordofmouth.com.au//becextech-australia-dockla

24.01.2022 I really enjoyed buying from Becextech. They offered very fair prices and fast shipping. My item arrived on time and was in perfect condition. Given my experience and their very good return policies (if needed), I would certainly buy from them again! martinw804 https://www.wordofmouth.com.au//becextech-australia-dockla

23.01.2022 I've been buying from Becextech for over 5 years and I've never had a bad experience. They are my first stop when I'm looking for some new gear. I almost always shop-around and so far there have only been a couple of instances (out of literally hundreds of purchases) where someplace else had a significantly lower price. When I need something and don't have time to look around, I always choose Becextech because I know their price will be competitive and their customer service is great. austines https://www.wordofmouth.com.au//becextech-australia-dockla

20.01.2022 Being a professional photographer I rely on good gear but also, the price comes off my bottom line so I went with Becextec. I must admit I was a little sceptical at first but my Canon 5D mark iv arrived fast and in perfect order. I've used it for 2 weddings now and couldn't be happier. Would recommend these guys and will use them again myself. Happy customer. molel https://www.wordofmouth.com.au//becextech-australia-dockla

20.01.2022 I ordered a new Samsung S7 Edge on a Friday night and it was delivered on Wednesday the following week. I ordered a Qi charging pad with it - which arrived separately a few days later because they were out of stock.The price was much cheaper than buying the same product in Australia and I was able to get a colour phone that wasn't available in Australia. Very pleased with a genuine product which came in its original boxing and works brilliantly. Would definitely shop with them again. jessew28 https://www.wordofmouth.com.au//becextech-australia-dockla

18.01.2022 After receiving my purchase from Becextech finally on Monday 30th October - that is 14 days after purchase date while I am happy with my purchase I have had better customer service experiences. Although I understand that things can go wrong and in my case they did, one of the most important ingredients to resolving issues satisfactorily is communication. It can be disturbing to get no response for days and then be told my email ended up in a spam folder. The company... has no phone contact and so email and opening a troubleshooting ticket are ones only recourse. Both these are time consuming and do nothing to assuage buyer anxiety. Especially when the response time I extremely slow. By the time I finally received answers I was annoyed and had written a feedback that was quite negative and I am happy to amend that today. I cannot say it was a positive experience. I can however say that since receiving my parcel I have been in timely email contact with the company and the after service was positive. I told them directly that they need to do something about their customer communications. And they acknowledged the issues I raised. So no harm done and all is well. I have my phone and I would definitely give their company another try. lynner208 https://www.wordofmouth.com.au//becextech-australia-dockla

16.01.2022 I would recommend BecexTech for the service is fantastic all the way to Tasmania in a week from ordering and a great price as well thanks Guys Great job will be back . jima486 https://www.wordofmouth.com.au//becextech-australia-dockla

16.01.2022 I ordered an ex demo iPhone 7 last Friday and it was delivered today just short of 7 business days and it had to come from interstate. Very happy with how quickly it arrived and the regular updates at every stage of progress. It’s not uncommon for businesses with great reviews to actually not meet expectations but this time it certainly did. acj591 https://www.wordofmouth.com.au//becextech-australia-dockla

12.01.2022 I have only used online shopping once in the past & not really au fait with procedures but got thru product selection & payment process without any problems. 'phone arrived well within quoted delivery times with 2 x packing & delivery, texts re progress. Becextech recommended by my son who has purchased goods from them in the past. Very happy with whole process & would readily use them again when need arises. Cheers. omarb257 https://www.wordofmouth.com.au//becextech-australia-dockla

11.01.2022 Ordering, payment and delivery most satisfactory thanks. How good a supplier/vendor really is cannot be judged until their response to a problem is experienced. Hopefully I'll never know here with the goods performing as they should! So, so far very happy. alguse https://www.wordofmouth.com.au//becextech-australia-dockla

11.01.2022 Quick to respond to emails with any questions. Speedy delivery arrived before the estimated time. From the time of order to the front door was under a week michaelc895 https://www.wordofmouth.com.au//becextech-australia-dockla

10.01.2022 5/5 for everything. Price was by far the most reasonable, online or in store. I was nervous about it since it was an important present, and customer service was lovely about it and responded to my queries within a couple of days. It was delivered far faster than I thought it would be too. Best online buying experience in a couple of years really. mohammadm642 https://www.wordofmouth.com.au//becextech-australia-dockla

09.01.2022 Any time of day or night I've managed to contact someone. Granted it's personal experiences, but they've always managed to help in a timely manner too. And if ever I need a price adjustment for something I can't cancel, which has dropped price within hours of ordering, they are there to help. I can't say for certain they'd always do it for a fresh account, but if you're a returning customer they should help. mandyl181 https://www.wordofmouth.com.au//becextech-australia-dockla

07.01.2022 I recently made a large camera purchase and the annoying verified by visa thing came up and, of course, since I only use the thing like two other times in my lifetime I can't remember the code I made however long ago. My order was declined since I entered the wrong code and I went to re-place the order The customer service representative took the time to look up the correct information and help any way they could to resolve the issue. I was very pleased with Becextech customer service. In the end, I ended up doing exactly what I had planned to do, re-place the order with Paypal, but the customer service conversation was actually very informative and helpful. Thank you carryb738 https://www.wordofmouth.com.au//becextech-australia-dockla

06.01.2022 I have shopped with Becextech for many years, and this time, as always, the camera and associated material arrived right on schedule and in good condition. The only thing that troubled me slightly was that they had added no padding around the camera box inside their larger box. But, Canon's packaging was sufficient that everything was fine. sarac289 https://www.wordofmouth.com.au//becextech-australia-dockla

05.01.2022 I was buying a new iPhone 7 for my daughter who is at college. I had never purchased anything at Becextech but a friend in IT told me they have great customer service. I had emailed them and they did a great job answering all my questions, doing a price match and taking the order. I will definity be purchasing here again. laurah477 https://www.wordofmouth.com.au//becextech-australia-dockla

05.01.2022 Very good service. But a my canon camera..I got within 3 days..superfast..There was not any problem with the product. The price was also good. Love to do shopping in future again . Thank you so much..Thanks a lot ashleyv940 https://www.wordofmouth.com.au//becextech-australia-dockla

05.01.2022 Excellent Service & Super fast delivery. can't ask for more. Well done. keep it up...I ordered on Wednesday and got the product on monday. Great!! saijalb https://www.wordofmouth.com.au//becextech-australia-dockla

04.01.2022 Lens was delivered extremely quickly, all in one piece and communication was excellent throughout. Would have no hesitation shopping here again. samp953 https://www.wordofmouth.com.au//becextech-australia-dockla

04.01.2022 Becextech is a very easy company to deal with. The product was out of stock and they e'mailed me to inform me and said 4 days and it was about that and it was delivered promptly. Wife is very happy with his gift zoel919 https://www.wordofmouth.com.au//becextech-australia-dockla