Beetronix Solutions in Moorebank, New South Wales | Mobile phone shop

Beetronix Solutions

Locality: Moorebank, New South Wales

Phone: +61 2 8712 4972

Address: 135A Nuwarra Road 2170 Moorebank, NSW, Australia

Website: http://www.beetronix.com.au/

Likes: 759

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• Shopping & retail
• Computer repair service
• Mobile phone shop

25.01.2022 Its past 10pm & we are still working! Our shipment of parts arrived today after a lengthy transit across the seas & we have been working all day to prioritise all jobs that have been waiting for parts. We thank you for your patience whilst weve been working hard to get these turned around.

24.01.2022 SCHOOL HOLIDAY TRADING Good Friday 19th April CLOSED Easter Saturday 20th April 9.30pm-1pm Easter Sunday 21st April CLOSED Easter Monday 22nd April CLOSED... Tuesday 23rd April 9.30am-5.30pm Wednesday 24th April 9.30am-5.30pm Thursday 25th ANZAC Day CLOSED Friday 26th April CLOSED Saturday 27th April CLOSED Sunday 28th April CLOSED Monday 29th April Resume Normal Hours See more

24.01.2022 Our website & emails are back online, after webhosting issues today. We are working through all our email enquiries, thanks for your patience!

23.01.2022 You may be wondering... ARE WE OPEN? Yes our workshop is currently open, 9.30am-5.30pm weekdays. We will be closed on Saturdays for the time being, Sundays closed as usual.... WHAT IS THE BEST WAY TO GET A DEVICE REPAIRED? You are welcome to post in, however we recommend you check out Sendle.com.au which is another good option during this time. Weve been using them for more then a year & we highly recommend their service within the metro area. They can pick up from your door & take to our door, at a very competitive price. You are welcome to drop off at our workshop in Moorebank, Sydney, It is a drop off & pick up kind of counter only, no waiting room. WHAT MEASURES ARE WE TAKING TO COMBAT COVID-19? We have implemented practices in our daily operations in light of the current environment. These include Wipe down of surfaces for all devices that we receive & despatch Hand sanitiser or hand washing for our staff between each customer interaction, & between each job Regular sanitising of our doorbell, door handles & front counter From Monday 23rd March, we have implemented additional measures to keep in line with social distancing rules & community health measures. ONE CUSTOMER AT RECEPTION AT ANY ONE TIME. If you arrive & another customer is already present, we ask that you wait patiently outside until they leave Front doors will be left open to minimise need for touching of common surfaces such as door handles. We will continue to regularly sanitise the doorbell, doorhandles & front counter regardless Added table at reception area to assist with distancing & cleaning Card payments preferred We ask any customers experiencing cold & flu symptoms to refrain from entering the premise WHAT IS THE TURNAROUND TIME? It will depend on the device & the job required. For the moment we will do our best to prioritise tablet, laptop & phone repairs to accommodate for the transition to work & study from home. If your job requires a part not normally stocked (which needs to be ordered in), this will add some time to the overall job turnaround. You will be advised once we examine your device. We are still repairing gaming consoles (of course!). Please feel free to email us or message us with your device model & problem being experienced, & we will get back to you with the relevant info. We endeavour to respond to all enquiries within a 24 hour period.

23.01.2022 "Be patient, and tough, someday this pain will be useful to you" Ovid The last few weeks have been an extra busy time for us (we are grateful for this busyness, because the alternative is not so great). With many people working from home, learning at home, in isolation, we have experienced an influx of devices coming in. The current turnaround time is 2-5 business days for most jobs once received. Obviously this will vary depending on the type of job & complexity, parts requi...red & availability, number of technicians in on any given day (we too have to par-take in social distancing & staff who are ill & not to come in). For a large business or corporation, when one or two are home ill, no worries. When one or two are ill in a small business, this affects the whole business operation. There is also the issue of parts availability, which has been creeping up since January when China started shutting down. Items sourced locally also have delayed logistics & price increases & shortages. We ask for patience during this time. We ask for kindness. Show respect & kindness to people trying to repair your devices, & they will look after you. Repairing is not always black & white, its not always as simple as looking at it & knowing what is wrong with it. Sometimes there are complex jobs that require hours of investigation before we get to a verdict. We ask for patience. Especially from those sending in consoles. Yes it feels like a loooong time without your console, however in perspective of everything happening in the world, they are small pains. Please dont ask us to guarantee a particular turnaround time, without even looked at the device or even having possession of it. We will provide a current general turnaround time & go from there once received & examined. Lastly be patient & kind to all the posties & delivery drivers. Their delivery schedules have ramped up...they are doing extra deliveries, they are working the extra Saturdays. We are also doing longer hours to meet demands. A little appreciation goes a long way. See more

22.01.2022 Panasonic HDMI chip on PS4 blown as a result of a power surge. Removed from motherboard via de-soldering under microscope & replaced with a brand new chip. No display issue resolved

21.01.2022 Dont forget to sort out your devices before you travel or if your child has a broken BYODD, why not get it repaired during the school holidays & have it ready for Term 2. Contact us for a quote now

21.01.2022 Seems our website & emails are back. Thanks for your patience & apologies if we have not responded to your email between Sat 18th-Tues 21/7/2020. Please resend if possible

20.01.2022 BACK TO SCHOOL Wondering if repair is cost effective or purchase a new device? Youre welcome to contact us for a quote. [email protected] or message via Facebook

19.01.2022 Thanks for your understanding of our need to close over the weekends, for the time being. We've been flat out these last few months & just really need the full weekend to recharge our batteries for the next crazy week ahead! Wishing you all a great weekend. Stay safe

18.01.2022 It was a crazy few months when we worked round the clock...getting feedback such as this makes it all worthwhile! Trying to keep up with the volume of devices coming through without compromising on our quality of repairs or friendly service, involved a lot of extra hours. Thank you for your appreciation x

17.01.2022 Likely the best things to come out of 2020

13.01.2022 Our last day for 2019: Sat 21st Dec First day for 2020: Mon 6th JanOur last day for 2019: Sat 21st Dec First day for 2020: Mon 6th Jan

13.01.2022 After a hectic few months, this essential service is closed between Friday 5th June-Monday 8th June, to recharge our bodies, minds & souls. Weve worked like crazy this week trying to get gaming consoles turned around so customers could have them for the long weekend. Time to put all our feet up. Our door reopens again Tuesday 9th June. Dont break anything til then :)

12.01.2022 Weds 25 Sept 2019 we may be offline (emails & phone) due to a scheduled power outage. Please message us via Facebook if you cant get through!

12.01.2022 Website & emails currently down due to webhosting issue. Will update again asap. In the meantime, please call us on 02 87124972 or send us a msg on Facebook. Thanks!

11.01.2022 Cracked power socket on laptop preventing charging of laptop

11.01.2022 Sorry we are CLOSED

10.01.2022 Our workshop will be closed Friday 4th Oct-Monday 7th Oct. We reopen Tuesday 8th 9.30amOur workshop will be closed Friday 4th Oct-Monday 7th Oct. We reopen Tuesday 8th 9.30am

10.01.2022 Unfortunately our workshop will be closed Sat 16 Feb 2019, sorry for any inconvenience. Well be open our normal hours today & Monday onwards

10.01.2022 Thank you to our wonderful team, industry partners & suppliers for making it a great year. We look forward to doing it all again with you in 2020. Thank you to our clients & customers from Sydney & everywhere across Australia. Our team wishes you a very happy holiday season filled lots of family, food, laughter & kindness. Our workshop is now closed for the holidays & the team are in holiday-mode, but we will return on Monday 6th January 2020.... (If you have any urgent enquiries, please feel free to pop us an email [email protected] & well endeavor to respond as soon as possible)

09.01.2022 We are OPEN! We all have a part to play in keeping our community safe as a whole during this time. Over the last week, we been taking additional precautions which included - Wipe down of surfaces for all devices that we receive & despatch - UV lamp exposure for devices that are unable to be wiped down with IPA - Hand sanitiser or hand washing for our staff between each customer interaction, & between each job... - Regular sanitising of our doorbell, door handles & front counter The time has come where we need to transition our operations to be in line with the current environment. We will have more information on this as the day progresses in terms of drop off at our workshop. For anyone wishing to post anything to us, we highly recommend Sendle.com.au who are able to pick up from you & deliver directly to us. We have been using Sendle for the last 12 months & have found their service very easy, reliable & cost effective within metropolitan areas.

08.01.2022 This is what a HDMI Retimer Chip for an XBox One X (and similarly the S) looks like... Stock for on these have replenished today...we had a few customers waiting on these...their jobs were prioritised today & all are completed & are awaiting despatch/pick up. To install these babies, we dismantle down to the motherboard, de-solder the old one off & re-solder the new on...under microscope. Got no display/image, experiencing artefacts or only displays on low resolution...you might need the one in your Xbox One X (and S) replaced. Feel free to contact us

07.01.2022 Saved our dear customer some money...$145 for genuine battery replacement, supplied & installed with 6 months warranty, as opposed to $170 (part supply) + $170 (call out fee & labour) = $340 with 3 months warranty from Dell. Customer was able to continue using laptop & brought in for installation when part arrived. Prices depend on model.

06.01.2022 Waiting for Vodien to rectify our webhosting/email issues. We are open, call us on 0287124972 or message us on FB. Sorry!

06.01.2022 WE ARE OPEN Beetronix are committed to the health & safety of our staff, their families, extended families, delivery drivers & the wider community. We have implemented practices in our daily operations in light of the current environment. These include Wipe down of surfaces for all devices that we receive & despatch Hand sanitiser or hand washing for our staff between each customer interaction, & between each job... Regular sanitising of our doorbell, door handles & front counter From Monday 23rd March, we have implemented additional measures to keep in line with social distancing rules & community health measures. ONE CUSTOMER AT RECEPTION AT ANY ONE TIME. If you arrive & another customer is already present, we ask that you wait patiently outside until they leave Front doors will be left open to minimise need for touching of common surfaces such as door handles. We will continue to regularly sanitise the doorbell, doorhandles & front counter regardless Added table at reception area to assist with distancing & cleaning Card payments preferred We ask any customers experiencing cold & flu symptoms to refrain from entering the premise Thank you for your understanding & cooperation. Beetronix Team

06.01.2022 Beetronix are committed to the health & safety of our staff, their families, extended families, delivery drivers & the wider community. Due to the current environment & updated Government guidelines, from Monday 30th March, our reception door will be closed to visitors. We do apologise wholeheartedly to all our regular & new customers. We are still working to repair your devices. Our reason for this decision is due to - Urgent need for community distancing - Potential for the... virus to survive for an extended period of time on plastic & glass surfaces, which we come into contact with during the course of repairs - Devices we repair such as mobile phones, tablets & laptops are often in very close proximity to user face & hands, which can be carriers for the virus - Wanting to put additional time between user & repairer handling to minimise risk - Wanting to contribute to stopping the community spread We understand that some of you have urgent needs (either for working from home or home learning) & we completely empathise with you. We just need to all do our best to ensure a safer community. Ways to get your device to us 1. Sendle in (this is a courier service that can pick up from you & drop off to us- in Sydney metro they utilise Couriers Please & elsewhere they use Couriers Please/Fastway). We have been using this service for over a year & do recommend it over the Post. Parcels are tracked & insured & you can opt for contactless if you have a safe place to leave for pick up. For more info go to sendle.com.au 2. Post to us. Visit our page http://www.beetronix.com.au/mob/postal-repair-services.html How we will return a device to you We will Sendle or post back to you free of charge with a successful repair. How to make payment We can accept payment via card over the phone, EFT or Paypal. We thank you for your understanding during this unprecedented time of uncertainty. We are still working to see what the best & safest way to still service all our clients & customers during this time & we thank you for your understanding.

05.01.2022 Intermittent issues with NBN all day today...so we may miss your call or slow to respond. Apologies!

05.01.2022 Covid-19 is having an impact on all of us, in some way, shape or form. Here at Beetronix we want to ensure the health, safety & wellbeing of all our team members, as well as our families, extended families, customers, delivery drivers & greater community. The extra steps we are taking to ensure the health, safety & wellbeing of all, are - Wipe down of surfaces for all devices that we receive & despatch. Depending on the device, wipe down may be with IPA 99 & IPA 100 which we ...readily have - UV lamp exposure for devices that are unable to be wiped down with IPA - Hand sanitiser or hand washing for our staff between each customer interaction, & between each job - Regular sanitising of our doorbell, door handles & front counter Please continue to support the small & local businesses during this challenging time. We are operating as per normal, just taking extra precautions.

05.01.2022 Experiencing issues with web hosting/email server this morning. Please be patient whilst we try to sort this out

04.01.2022 Doing OVERTIME! Trying our best so our customers can get their consoles back before the long weekend! Lets do this!

04.01.2022 MacBook liquid damage

04.01.2022 Finally our door is open again to visitors! So many changes to our business operation in the last few months. This one now looks to be permanent for a while.. Sneeze guard up to provide that safe barrier between staff & customers, hand sanitiser available, all devices continue to be sanitised upon receiving & before despatch. After a crazy few months providing our essential service, we are taking a short break to recharge our bodies, mind & soul. Our workshop is closed between Friday 5th June-Monday 8th June. Our door will be open again Tuesday 9th June.

03.01.2022 Due to the current environment, our workshop is closed Saturdays (and still closed Sundays). Any emails or messages received will be responded to by Monday. On Monday 30th March we will have another update to our trading, pending Government guidelines & announcements over the weekend. Thanks for your understanding.

01.01.2022 A message from us here at Beetronix...

01.01.2022 PS4 Slim console dropped which caused flexing of the motherboard & the Bluetooth/Wifi Chip to lift up off the board...loss of Bluetooth connectivity experienced as well as secondary issue of Blu-Ray drive misalignment. Bluetooth/Wifi Chip reballed & Blu-Ray drive realigned. Success