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Big Picture Training

Phone: +61 497 874 458



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22.01.2022 Fab feedback from the last workshop I ran for HQN (Housing Quality Network) in the UK. "Having Effective Money Conversations with Tenants and Leaseholders". 100% of respondents would recommend the training. Absolutely made my day! #socialhousing #trainingcourses #rentarrears #financialinclusion



18.01.2022 Well chuffed! I think it was a very well delivered virtual course. What is amazing is how virtual training can be delivered so well in the comfort of your own home. Will we ever go back to face to face training? Excellent delivery Feedback from Customer Service - Making a Difference workshop I facilitated last week. ... #training #customerservice #socialhousing

17.01.2022 Thanks so much for today. I think it was the best training I’ve ever been to! So many practical solutions and expertise offered. Laura - Women’s Housing Company I’m loving my work!

14.01.2022 More lovely feedback! "Thank you so much for the training, this is the second of your trainings I have attended and I have walked away both times with so much constructive information. It is also such applicable, practical and simple advice that has made me better at my job. "



14.01.2022 I've been collaborating with Jenny Laskey from Wilson Browne Solicitors to bring you this workshop. I'm really looking forward to facilitating for HQN on 13 August 2020. Ending Assured and Assured Shorthold Tenancies During the Pandemic. https://hqnetwork.co.uk//ending-assured-and-assured-shor/

09.01.2022 How to embed Covid safe practice in your workplace and ensure all staff get the message? I’ve just written a package for a housing provider, turning their policy and process into an interactive trackable e-learning. Fully hosted and extremely cost effective. Happy to discuss if you’re interested to learn more.

09.01.2022 One thing to remember if you really want to make a difference #customerservice #difficultconversations #problemsolvingskills



05.01.2022 When you get this kind of feedback, you know you’re making a difference!

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