Broadway Medical in Ellenbrook, Western Australia, Australia | Family medicine practice

Broadway Medical

Locality: Ellenbrook, Western Australia, Australia

Phone: +61 8 9296 8324

Address: 7/150 Coolamon Blvd 6069 Ellenbrook, WA, Australia

Website: http://www.broadwaymedical.com.au

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• Medical and health
• Medical centre
• Family medicine practice
• Family doctor

25.01.2022 Dear patients Please DO NOT attend the practice with COLD / FLU symptoms. These are still ONLY seen via Telehealth which means the Dr will call you. If the Dr wants to see you in person, he/she will advise this when on the phone and make arrangements.... Thank you for your cooperation.

25.01.2022 Hello all Please be aware that we are not running a walk-in service during the week any longer. We do keep many appointments available for on the day and these can be booked on HealthEngine, Hotdoc or by calling the surgery. ... We do still have a walk in service on the weekends. Saturday 1pm - 5pm Sunday 9am - 1pm Many thanks

25.01.2022 Good day We have received over 65 yrs flu vaccines. If you still require a flu vaccine please contact the practice to book an appointment. Thank you

24.01.2022 Hi all. Our server crashed last night and we lost our data from yesterday. If you made an appointment yesterday for any future day can you please call or email us ASAP so that we can book it again. It wont exist otherwise. Call: 9296 8324... Email: [email protected] Thank you

24.01.2022 Please note our phones will be down from 4pm today, Tuesday 28 April. We are aware that a lot of patients struggle to get through on the phones, but be assured we are doing our best. Currently we are trying to see patients mainly via Telehealth. You can get scripts, referrals and blood test requests this way. These can be booked via HotDoc and HealthEngine. ... You can, if absolutely necessary, and if you DO NOT have a fever, cold or flu symptoms, attend an appointment in person. These can be booked on HotDoc at the moment. Our phones will be up again from 8am tomorrow morning. Thank you

23.01.2022 Good morning We have removed Dr Craig Gordon from online booking to enable his regular patients to book with him. If you need to see him, please call us 9296 8324. Dr Gordon currently only works on a Thursday.... Thank you

23.01.2022 Please note Due to unforeseen circumstances we will be CLOSED Saturday 2 January 2021 We will be OPEN Sunday 3rd 9am to 1pm for walk ins only. ... We apologise for any inconvenience this may cause. Please contact WADMS or attend your nearest emergency department if you require urgent care. May you all have a safe and prosperous 2021

23.01.2022 Hello patients of Broadway We are aware of rumours that we are not going to be bulk billing soon. We assure you this is NOT TRUE. We care about the health and well-being of our community and understand the impact of COVID19 on the economy. There is NO intention for us to stop bulk billing our patients, now or in the future. ... Thank you

22.01.2022 This is our WA COVID-19 update for Monday 9 March 2020. Our regular public updates include up-to-date information, current advice and tips on how to better prot...ect yourself. Todays update includes information on the WA COVID-19 clinics, which begin operating tomorrow. It is important people are well informed on the virus, so as new information or advice becomes available we will share it. ---- - Current cases - Two additional cases of COVID-19 has been detected in Western Australia since yesterdays update. Weve now undertaken around 1,800 tests in Western Australia and uncovered six cases, the remaining tests returning all negative results. The two new cases today are believed to have contracted the virus from family members who have recently been overseas. The other four cases have related to people travelling outside the State. One patient who was in a stable condition in hospital with COVID-19, was discharged yesterday and has now fully recovered. ---- - COVID clinics - Three COVID-19 clinics will be operational starting tomorrow (Tuesday 10 March), they will operate between the hours of 8am-8pm, 7 days a week. Initially, they will be based at Royal Perth Hospital (Ground Floor, Ainslie House, 48 Murray Street), Fiona Stanley Hospital (Allied Health 2, Gymnasiums, East End, Bedbrook Row) and Sir Charles Gairdner Hospital (C Block, Hospital Avenue). Those who should attend the clinic are people with fever and respiratory symptoms, such as a cough or sore throat and: - have returned from overseas travel in the last 14 days or; - are a contact of a confirmed COVID-19 case or; - believe they have been in contact with a person infected with COVID-19. The criteria for testing will be updated according to changes in the disease pattern in WA. Patients will be screened and where appropriate tested, provided with appropriate information and referred for further medical treatment if necessary. If people do not meet the criteria they will not be tested. Those individuals who are tested and well enough, will be asked to self-isolate while they await test results. Anyone who is confirmed to have coronavirus who does not require hospitalisation will be asked to stay in home isolation as instructed by the public health team. Anyone who experiences symptoms outside of clinic hours should continue to use the emergency department at their local hospital. It is also extremely important that people who are unwell and are concerned they have COVID-19 should immediately self-isolate and then seek further medical advice. More locations for COVID clinics across the metropolitan area and in regional WA will be considered if there is a need to meet future or increased demand. ---- We are preparing and taking every precaution to protect Western Australia from COVID-19. The Western Australian health system and our hospitals are very well prepared to manage infectious disease situations and have well established systems and processes in place. Western Australians should be going about their business as usual. It is important that we remain calm and use common sense. The best thing we can do to protect ourselves is quality personal hygiene - as we would in the winter flu season. That includes covering coughs and sneezes, washing hands often with soap or sanitiser and to stay home from work or school if they are unwell. Please also continue to follow the advice of authorities and doctors - anyone who is instructed to self-isolate must take the request seriously, stay home and not put others at risk. We are preparing our whole of government response should the virus escalate locally. People simply need to be aware, observe good health and make sure they have accurate information, from credible sources. WA Department of Health information www.healthywa.wa.gov.au/coronavirus Coronavirus information hotline 1800 020 080 Smartraveller information regarding travel advice for Australians - www.smartraveller.gov.au

21.01.2022 Good morning We are short staffed today. If you cannot get through on the phone please use HealthEngine or HotDoc to book an appointment. We are very busy and do book up in advance. Any non urgent queries can be emailed to [email protected]. ... Thank you

21.01.2022 Good Morning Our phones are currently not working. We are dealing with the problem. If you need to contact us, please email [email protected]. Thank you

20.01.2022 Hello all Broadway Medical will be closed Monday 27 April to enable much needed computer maintenance. Stay safe everyone and we will be back Tuesday. ... Many thanks

20.01.2022 Remember we have FREE social work services available at Broadway Medical! Are you feeling overwhelmed or stressed? Not sure what to do or where to go? ... Come and talk things through with our social worker, Orla. Call 9296 8324 for an appointment, you do not need a referral from your doctor, and there is no charge for this service.

20.01.2022 Our sincere apologies to all patients, we are trying our best to get to all the phone calls, however, we are fully booked today. We have a shortage of doctors. We will open more appointments for tomorrow in the morning tomorrow but these go very quickly so please call early. Thank you

19.01.2022 Broadway Medical now has social work services available! If you require emotional, social or psychological support, please book in to see Orla. In this current changing climate, our stress levels may be up and it can be common to struggle with mental health issues. If you would like a listening ear whilst in isolation or to develop some coping strategies, Orla can provide a phone consult. ... Phone 9296-8324 to book in on a Tues or Wed - this service is FREE of charge.

19.01.2022 Please note that we do not have a date for our Government funded flu vaccinations yet. We expect them towards the beginning of April but will advise as soon as we hear from the Department of Health. Many thanks

18.01.2022 Good morning. A reminder to socially distance yourselves at this time. Should you require a repeat script from your regular Dr, please call the practice or order a script online via HealthEngine. Thank you

18.01.2022 Hello all Due to staff being sick, we are short this afternoon on the phones from 3pm. Please book appointments via HealthEngine (HotDoc is giving problems). For non-urgent queries, you may email the practice at:... [email protected] Thank you

18.01.2022 Social distancing is changing the way we see the Dr too. A few points to remember: 1. Order repeat scripts for regular medication 2. Only the patient or patient and 1 carer should attend an appointment. 3. Arrive at your appointment time. Not earlier. Wait in your car if you arrive earlier. ... 4. Telehealth is available for all patients over 70, under 12 months, pregnant or immunocompromised. 5. If you have cold or flu symptoms, but do not fit the criteria for testing, we will ask you to wait in your car and not in the surgery. 6. If you need to be tested for COVID-19 you need to attend the hospital clinics. The GP cannot perform this test. 7. Please phone ahead to ensure your Dr is on time and you will not need to wait long. Lets work together to stop the spread and protect the entire community.

17.01.2022 Please note that we are open tomorrow Monday 13 April from 9am to 1pm. Please book a Telehealth appointment via HealthEngine or HotDoc with Dr Amir Waly or Dr Lindo van der Merwe. Thank you

17.01.2022 Hello all We are taking bookings for government funded flu vaccines from 20 April 2020 for all ages. (subject to eligibility) It is advisable to get vaccinated at a participating pharmacy if you cannot secure stock with us. ... Thank you

16.01.2022 We wish to inform patients that Dr David Hyman and Dr Norman Azar will no longer be working from Broadway Medical as of 30 June. No appointments can be made with them up until this time as they have closed their books here. They are moving to Alpha and Omega Family Practice on Mornington Parkway in Ellenbrook as of 1 July 2020. Thank you

16.01.2022 Please join Valerie (Befriend host) and Orla (our senior social worker) for an online health & well-being support group on the 6th of May. Find out more information and RSVP here; https://www.meetup.com/Befriend-Inc-Social-Club//269926112/

14.01.2022 Broadway patients Due to the increasing restrictions and the availability of Telehealth for ALL Medicare pts, we will now be conducting 90% of our appointments this way. The ONLY time you should be attending the practice is if you need an injection, iron infusion or any procedure the Dr needs to perform. ... Please call if you are unsure. We will also no longer have a walk in service, but use this time to book more on the day Telehealth appointments. Please ensure you are only attending the practice for an essential service that cannot be dealt with a in Telehealth appointment. Many thanks

13.01.2022 This is what you need to do if accepting a video call from one of our GPs

12.01.2022 The lasted information through: GPs can no longer test for COVID-19. Please attend 1 of the 3 hospitals who have these clinics. If you have returned from overseas since midnight 15 March, you are required to self-isolate for 14 days or risk a fine of up to $50 000. ... Please call the practice if you require a script during this time of self isolation or need a telephone appointment with your Dr. Thank you

12.01.2022 UPDATE CORONA VIRUS HOTLINE 1800 020 080... If you or someone in your care is feeling unwell and have reason to suspect you could have been exposed to COVID19, please DO NOT attend the surgery. Please call this Hotline for further instruction. Lets keep everyone safe.

11.01.2022 Dear patients As today is a Public Holiday in WA, we are open from 9am for walk ins only. We may close earlier than 1pm if we are quiet. We are open as usual on Tuesday 8am to 6pm. ... Thank you

11.01.2022 It only takes a couple of minutes to book your next radiology appointment online. Heres how.

11.01.2022 PinkTober October is Breast Cancer Awareness Month. We stand with our mothers, sisters and friends who have had to battle this dreaded condition. Join us during this month as we show support to women all around the world fighting breast cancer and at the same time, raise awareness of this disease. ... It can happen to anyone so lets be proactive and get checked. An early diagnosis results in a better chance of survival! Visit a cancer screening centre this month. Let's take care of ourselves so that we can take care of our loved ones. #pinktober2020 #breastcancerawareness2020

10.01.2022 We are holding a flu vaccination clinic on Saturday 6 June 1pm to 5pm. These are government funded vaccines only. We do have vaccines for ALL ages. Please book an appointment by calling the practice or emailing [email protected]... Thank you

10.01.2022 Do you have a child starting School or Daycare this year? It’s time to ensure their immunisation is up to date. Check AIR (Australian Immunisation Register), their immunisation book or discuss with your GP.

09.01.2022 Next week is Mental Health Week. Please be kind to not only those around you, but also to yourself. Are you feeling stressed, overwhelmed or struggling mentally? Book in to see your doctor or our social worker, Orla.

09.01.2022 There is a new cafe in our complex. Great coffee. Let’s support our local business

09.01.2022 Hello all This weekend will be a Telehealth clinic only. Which means you need to book an appointment with HealthEngine or HotDoc and the Dr will call you at that time. We urge you to not attend the clinic unless absolutely necessary. The Dr can issue scripts and referrals through a Telehealth appointment. Telehealth appointments for Saturday and Sunday will be opened on Friday night. ... Thank you

08.01.2022 Thank you to the beautiful children at Arbor Grove OSHC club for their thank you letters to medical staff in Covid times. They have brought a smile to all our faces. Thank you!

08.01.2022 We wish to farewell Dr Lisa Chau. She has been an amazing asset to Broadway Medical for the past 12 months and we wish her all the best in her next placement. Dr Chau’s last day is Friday 8 January. All patients of Dr Chau, your records do stay with the practice and any one of the other Drs will be happy to see you. We do have additional Registrar placements for 2021. ... We wish to welcome Dr Hagar Havin starting with us on Monday 11 January. She will be available for appointments soon. Thank you

07.01.2022 Update 13 March 2020

07.01.2022 Please note we have increasing numbers of patients who are hiding their symptoms from reception until they get into the Dr. This behaviour puts the entire practice and its patients at risk. The practice could be shut down if we have a confirmed case who we did not isolate correctly. Please lets all follow the rules to keep everyone safe. If you are unsure, please ask.

06.01.2022 Hello Broadway patients There is an unprecedented demand for medical services at the moment and we only expect this to continue as we hit the colder months. Please make sure you book in advance for routine appointments. We now offer a script for fee service where you can order a repeat script from your Dr for a $10 fee. There are limitations to this service. You can order your script through HealthEngine or via the practice. ... When booking a routine appointment, please make use of HealthEngine or HotDoc. Our switchboard is inundated with calls and this is by far an easier way of booking. We do open On the Day appointments for acute illnesses that need attention. Please call the practice at 8am to secure one of these appointments. We appreciate your patience and will continue to communicate any further changes. Many thanks Broadway team

06.01.2022 Hello all The yearly shortage of vaccines is always an issue. We do not have any government funded vaccines for 65 years and over as of today. ... Unfortunately we cannot control how many we are allocated and will only receive another delivery on 1 May. We apologise for the inconvenience but it is completely out of our control. Thank you

05.01.2022 When booking appointments via HealthEngine or Hotdoc, please take note of the following: 1. You need to use the name that is printed on your Medicare card, otherwise a new file will automatically be created. i.e. If your name is Jonathan, do not book your appointment for Johnny. 2. If you want a particular Dr, and this Dr has no available appointments online, the system will automatically book for the next available Dr. We cannot change this setting so please make sure yo...u are booked with your preferred Dr. 3. Please ensure you enter the correct date of birth of the patient. If you enter an incorrect date of birth, you will automatically be given a new patient file. 4. If Hotdoc tells you your appointment needs to be confirmed with the practice before it can be booked, it is because you have not entered details that match our system. Again, check spelling of names and dates of birth. Create a profile on these platforms and then you do not need to continually enter these details. Many thanks

05.01.2022 GPs should start rolling out flu vaccines as soon as they are available to give protection early and reduce the impact on the health system during coronavirus: RACGP https://bit.ly/39aQ66d

03.01.2022 Have you had your flu vaccination yet? We still have stock of government funded flu vaccines. Book for tomorrow, Saturday 4 July, from 1pm to 5pm with Dr Beck to have your flu vaccine. Please call 9296 8324

02.01.2022 Hello patients If you have recently travelled to China and are displaying these symptoms, please call ahead to the practice. Do not attend without alerting us first please. https://www1.health.gov.au//Cont/ohp-novel-coronavirus.htm

02.01.2022 Hello all It is impossible for us to be able to vaccinate our entire patient base unfortunately. The vaccines are allocated by the Dept of Health and we cannot control how many or how often we receive these. Please do not abuse our staff if you are unable to be vaccinated due to insufficient vaccines. We are doing the absolute best we can to vaccinate as many patients as possible.... Thank you

02.01.2022 Dear Patients We will be CLOSED Monday 28 September 2020 Public Holiday. ... This is to enable us to update our systems and bring you electronic scripts. Our walk-in service is OPEN Saturday 1pm - 5pm Sunday 9am - 1pm Please contact WADMS after hours service 9321 9133 or attend your nearest emergency department when we are closed. Thank you

01.01.2022 Hello Broadway patients Please remember our reception staff are not medically trained. If you are ever in doubt or need advice as to whether your symptoms warrant a doctor visit, please make use of Health Direct.

01.01.2022 Broadway Medical celebrating NAIDOC week