Broome Technology Solutions | Information technology company

Broome Technology Solutions

Phone: +61 8 9115 1780

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25.01.2022 With COVID-19 restrictions in place everywhere around the world, we have all seen forehead temperature scans being performed in public spaces. You may even have scanning in place as an additional security measure at your workplace. Did you ever wonder if there was a less invasive way for this scanning to be done? Fortunately there is, Thermal Cameras can help to reduce the risk of your staff coming into contact with an unwell person by identifying temperature differences as low as 0.1C and, when temperatures are outside of your specified range, this can then trigger an event such as an alert being sent to staff or a remotely activated door lock.

25.01.2022 Does the idea of offsite backups make you feel uneasy because you are unsure of where your data is being sent? When you use vBackup for your offsite backups you can be rest assured that your data will be stored in our Darwin data centre, keeping your business data in a city that you can find on a map. https://www.vbackup.com.au/

24.01.2022 As we are fast approaching the wet season, the time is now upon us for UPS & Backup Power system testing and battery replacements. Yesterday was time for maintenance on our 40kVA UPS with the replacement of 40 batteries which will be recycled at TheTerritoryCanMan.

24.01.2022 What would it mean for your business if you could not access your main computer system for a day, a week or even a month? In January this year Toll Group fell victim to a cyberattack which took them offline for over a month, this not only affected internal operations but it also had an impact on customer relationships. Due to systems going offline Toll Group no longer had package tracking available to customers and staff, and therefore they had customers moving their business... to competitors. Toll Group then fell victim to a cyberattack again in May, due to experience from the first attack their offline time was reduced by half, however in business terms this is still too long. Toll Group has been reported to now have a one year cyber resilience program in place. To ensure your business system is secure you can; - Book a free cyber security audit with us which will help identify any areas where an attack could slip through - Ensure you are regularly backing up your system so that, should you experience an attack that compromises your data, no ransom needs to be paid, your system just needs to be rebuilt ransomware free - Ensure you are regularly training staff on how to identify an attack

23.01.2022 Do you have two-factor authentication?

22.01.2022 If you currently own Panda Adaptive Defense 360, AuthPoint, or DNSWatchGo, for a limited time, you can upgrade your security to WatchGuard Passport and receive 20% off. With Passport You can: > Authenticate people and enforce strong, multi-factor authentication into VPNs, Cloud applications, endpoints and more. > Protect users on the Internet, block phishing attempts and enforce web policy anywhere, anytime without requiring a VPN.... > Prevent, detect and respond to known and unknown threats, contain ransomware, exploits and any other attack techniques. See more

21.01.2022 "Use of personal devices creates problems around document preservation matters and add increased risk. In addition, the software powering some home equipment can be months or even years out of date." (Brenda R. Sharton, Harvard Business Review) Although a computer may seem to function perfectly fine, old software that is out-of-date is more susceptible to cyberattacks, system failures, and hacking. Software updates include bug fixes and security measures that would resolve or eliminate newly discovered exploits or security gaps. Make sure any devices with access to business systems or data is protected with the latest security patches.

21.01.2022 You have antivirus for the computers in your office but is it enough? The most common start of a cyber attack is a phishing link and mobile devices have enabled new ways to send these links to your employees. Phishing risks no longer simply hide in email, but they can now be found in messaging, social media, and even dating apps. Because we use our mobile devices in both our personal and professional lives, protecting your business IT against phishing via mobile device is your critical next step.

20.01.2022 Barracuda PhishLine - Fight phishing attacks with security awareness training. Phishing Training Barracuda PhishLine uses advanced, automated education technology that includes simulation-based training, continuous testing, powerful reporting for administrators, and active incident response awareness.... Phishing Simulation PhishLine's patented attack simulations train your employees to spot email threats that can compromise data and result in financial and reputational loss. Phishing Reporting Barracuda Phishline provides advanced analytics and reporting tools that enable you to identify how effective your training is and how users react to actual phishing attacks that may slip through other defences.

19.01.2022 Keep your email, users, and data safe with Barracuda Essentials, the industry's most comprehensive email security platform. Barracuda Essentials quickly filters and sanitises every email before it is delivered to your mail server to protect your business from email-borne threats. Using virus scanning, spam scoring, real-time intent analysis, URL link protection, reputation checks, and other techniques, Barracuda provides you with the best possible level of protection. Employ...ees can inadvertently cause internal systems to become a source for spam or other malicious mail. Outbound filtering stops outbound attacks originating from inside the networkwhich not only protects your business partners and customers, but also keeps your business from being added to spam block lists. Content policies can automatically encrypt, quarantine, or even block certain outbound emails based on their content, sender, or recipient. Ransomware, natural disasters, and simple human error can cause the loss of business-critical data at any time. Barracuda Essentials includes Cloud-to-Cloud Backup and point-in-time recovery for your Office 365 environment. When data is lost, for any reason, you can restore it quickly and easily, to minimize downtime and ensure business continuity. Australian Barracuda Essentials and Cloud Archiving customers can also rest assured that their data stays in Australia.

19.01.2022 Is WatchGuard AuthPoint right for you? Since passwords are so easily stolen or cracked, many organisations are adopting multi-factor authentication as a means of keeping their user identities and assets secure. WatchGuard wants to make this protection available to companies of all types and sizes, so it created AuthPoint multi-factor authentication. Multi-factor authentication is one of the most important safeguards needed to protect modern small and midsize businesses.

17.01.2022 Set up your CCTV security system with nothing more than CCTV security cameras, an internet connection and a CCTVCloud Service Plan. CCTVCloud provides an online service that allows you to manage your CCTV cameras and recordings without the need for any additional onsite data storage equipment. Available to access via both workstations and mobile devices, you will be able to keep an eye on your home, business or multiple site locations with ease.

14.01.2022 2020 has changed the way in which many of us do business, everyone from the self-employed right through to multi-national companies have had to make changes in one way or another. Hackers have adapted to this change in atmosphere and have designed a new business model dubbed Exploits as a Service (EaaS). These hackers, which are known as actors, are targeting businesses by disguising themselves as service providers, they have designed what is essentially a 9-5 business with p...ersonalised support, project managers, and sales teams all proving advice and remote support in relation to your business information and communications technology (ICT). While you are receiving remote support from these actors they are installing backdoor access onto your ICT assets so that they can later steal data or encrypt system data and backups to render it unusable. This is done with the intent of asking for a ransom so that your data can then be restored back to working order. We say working as there is no guarantee that they will also remove that backdoor access. To help you better understand how secure your business ICT is we can run a free business security audit on your business ICT and, if required, we can also provide you with pricing for a solution that will help to improve the security of your business ICT.

14.01.2022 In recent times there have been many cases of Microsoft 365 (formally Office 365) accounts being hacked, emails being intercepted and phishing emails being sent out to clients. To ensure the safety of any sensitive information you may have in your Microsoft 365 files and to help protect your clients from the threat of phishing attacks, the activation of two-step verification (also known as multi-factor authentication or MFA) is a must. To set up MFA simply log into your Micro...soft account, click on Update your security info, click on More security options, click on Set up two-step verification and then follow the prompts. If help is required in the setup of MFA, we are able to assist by providing step by step guides, and by creating recovery email addresses.

13.01.2022 With cyberattacks on the rise, businesses need to remain constantly vigilant and sleep with one eye open. Day or night, cybercrime never stops or waits for you to be prepared. Talk with our team about 24/7 monitoring for your business ICT.

11.01.2022 So far this year Scamwatch has received over 18,000 reports of scams directed at People aged 24 and under. These young people reported losing a combined total of more than $4.1 million to threat based scams where scammers often pretend to be from government departments and rely on fear, intimidation, and people’s instinct to comply with authority. These scams are mainly phone-based and impersonate various officials, such as police, ATO officers or government investigators. - ...If you’re not sure whether a call is legitimate, hang up and call the company directly by finding their contact details yourself - Never send money or give credit card details or personal information to anyone you don’t know or trust You can also download the ACCC’s Little Black Book of Scams, this book is recognised internationally as an important tool for individuals and small businesses to learn about the most common scams to look out for.

11.01.2022 Did you know that in your services agreement with Microsoft it is recommended that you regularly back up your content and data. Use vBackup to secure your content and data from disruption or loss on your OneDrive service.

11.01.2022 Scamwatch has recorded that Chinese authority scams comprised 74 per cent of all losses on threat based scams. Disproportionately impacting people with English as a second language (including foreign students), who may not fully understand Australian law, these scams are targeting Mandarin-speakers in Australia and impersonate authorities such as the Chinese embassy, police or other government officials. Victims will often receive robo-calls impersonating government agencies ...claiming the victim is under investigation and to ‘Dial 1’ to speak to an investigator. The victims then provide personal information to scammers, as they believe they are dealing with a government agency, and this can lead to identity theft or falling victim to further scams. - If you’re not sure whether a call is legitimate, hang up and call the company directly by finding their contact details yourself - Never send money or give credit card details or personal information to anyone you don’t know or trust You can also download the ACCC’s Little Black Book of Scams, this book is recognised internationally as an important tool for individuals and small businesses to learn about the most common scams to look out for.

10.01.2022 Office 365 users are being targeted by a phishing campaign where an email is received to notify them of a missed chat from Microsoft Teams. Users are receiving an email that tells them they have missed Microsoft Team chats and shows an example of a teammate chat that asks them to submit something by Wednesday of next week. In smaller workplaces where all staff know each other it is easy for users to quickly identify this as a phishing email as, in most cases, the employee r...eferenced in the email is not an employee of the company. However in larger or more spread out workplaces where staff may not have daily interaction with each other this then becomes less easily identifiable at first glance and that is where staff security awareness training then becomes invaluable. Within the body of the email, there are three links which direct users to a phishing page, ‘Microsoft Teams’, ‘(contact) sent a message in instant messenger’, and ‘Reply in Teams’. Clicking on any of these links leads to a fake website that convincingly impersonates the Microsoft login page asking the user to login by entering their email and password. Once these credentials have been entered they have unwittingly been handed over to attackers who can then use them for an array of malicious purposes which could then not only put your business at risk but also put your customers at risk. Diligence is the key to keeping your business ICT safe and secured, notify your staff of this phishing campaign so they know what to look out for and contact our team if you would like more information on security awareness training for your staff.

10.01.2022 How many doors in your workplace need a key to unlock them, how many keys have you had cut over the years and how many of those keys are still in your possession? To better manage staff access within your workplace you can install a card based access control system. With this system in place you provide your staff with their own ID card which will act as a key when scanned at the card reader on a door. This system allows you to manage which doors each staff member has access to, it captures and stores a real-time detailed event log of all access events, it allows you to remotely lock or unlock doors, and when a staff member is no longer employed by the company their card can be deactivated so that the card no longer works as a key.

10.01.2022 Did you read about TikTok collecting unique device identifiers, called MAC addresses, from millions of Android devices without their users knowledge? It has been reported that TikTok collected the identifiers by using an added layer of encryption to conceal the practice, as it violated Google policies. This means that even if users chose to opt out of advert tracking TikTok were still able to track the users online and build up data profiles on them. Just think of what you d...o online and how comfortable you would be having someone looking over your shoulder the entire time. These data profiles that they built could then be combined with user data being collected by other apps on the mobile device and suddenly a very clear picture about the user starts to form. With other apps, the data collection may have started out with a purpose that the users were comfortable with, however with a lack of transparency, accountability, and regulation there suddenly becomes an enormous opportunity for misuse of this user data. If mobile devices used by your staff connect to your workplace in any way, ie emails, shared drives etc, the data that is collected by these apps could then potentially include information about your business. This data could then be used by malicious actors to gain access into your systems. There is a layer of protection that you can add to mobile devices to help reduce the risks faced by your business, Lookout Mobile Endpoint Security works behind the scenes on a mobile device, dynamically monitoring to get visibility into the entire spectrum of risk associated with the device and then reporting back in real-time so you can respond quickly and effectively.

10.01.2022 Network threats can come from anywhere, at any time, and can take down your business ICT before you even know they are there. Uniquely architected to be the industry’s smartest, fastest and most effective network security products, WatchGuard solutions put IT security professionals back in charge of the networks they are responsible for with widely deployable, enterprise-grade security and threat visibility tools suitable for any organisation, regardless of budget, size, or complexity.

07.01.2022 Are phone systems just for large companies? Not at all, a phone system can advance your internal phone policies and improve your customer service quality no matter what the size of your business is. With a phone system in place, your phone system can automatically answer calls with a recorded greeting and an options menu for your caller to select from, ie accounts select 1, sales select 2. Inbound hunt groups can be created for different groups within the company, so that wh...en a caller selects 1 all phones in the accounts team will ring and, if there is no answer, you can choose to have the call diverted to an overflow group giving your customers a person to speak with at all times. Calls can be put on hold so that they are available for any extension to pick up, calls can be transferred to another extension, or forwarded to any number. Calls can be recorded so that you have a record of conversations to listen to for training, clarification, and confirmation. Voicemail is built in for all extensions and it has an easy to use interface. Voicemails can also be delivered by email as an MP3 file that can be played on any device so there is no need to be at your desk to check your messages. These are just some of the features that can be added to your phone system and there are many more available to choose from, let us know what you want to achieve by installing phone system and we'll let you know how we can make it happen.

06.01.2022 https://www.informationisbeautiful.net//worlds-biggest-dat provides data on the majority of published hacks over the past 11 years and they just about all have one thing in common. Hack the human first as they will provide the gateway to the systems. Education and understanding is key. Contact us about Security Awareness Training for your organisation and invest in your staff.

03.01.2022 Territory Technology Solutions are proud to announce that we have taken out the award for WatchGuard QLD/NT Partner of the Year 2019. This is not the first time... we have won this award and we are proud to be able to maintain the high standards that WatchGuard expects from their partners when it comes to representing their brand, and implementing and maintaining their range of cutting edge cyber security technology. This in turn translates to our team providing the highest standards when it comes to firewalls and security for your business. See more

03.01.2022 You are in the middle of an important task on your computer while a classic wet season storm is rolling by outside, all of a sudden the power goes out and you have had no chance to save your work. How many times have you had this happen to you? CyberPower UPS (Uninterruptible Power Supply) Systems ensure the continuity of your ICT system operations and keeps networks running with battery backup power during a power outage giving you time to save your valuable work before shu...tting down your PC. CyberPower UPS Systems also provide Lightning and surge protection to safeguard connected devices from power surges and lightning strikes. There is a CyberPower UPS System available for every need from desktop PCs to servers and data centres. Which devices in your office need UPS protection?

02.01.2022 Did you know that between 75% and 90% of targeted cyber attacks start with an email. Do you and your staff know how to identify an unsafe email, what key indicators do you look for?

02.01.2022 Paying too much for your PABX and calls, then you need talk to Connected Phone about their fixed monthly service plans that include the handsets, calls, and support. What are you waiting for, call us on 08 8944 2222 https://connectedphone.com.au

01.01.2022 Have you ever considered having a phone system installed in your office but thought that the initial and ongoing costs would outweigh the benefits? Connected Phone removes the need to invest in a phone system by offering hosted phone systems. Included in a fixed monthly bill is your handsets, VoIP (Voice over Internet Protocol) and call costs. Hosted phone systems are set up and maintained remotely by our staff therefore removing the added cost associated with onsite visits. Connection of a handset is as easy as plugging a pre-programmed handset into an internet connection, making self installation a breeze. Including a phone system in your business ICT portfolio can take your customer service and internal phone call protocols to the next level.