BTB Accident Repair Centre in Long Gully, Victoria | Local service

BTB Accident Repair Centre

Locality: Long Gully, Victoria

Phone: +61 3 5443 1000

Address: 1 Wood Street 3550 Long Gully, VIC, Australia

Website: http://Www.btbarc.com.au/

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• Local service
• Automotive repair centre
• Vehicle body shop

23.01.2022 Its our 50th birthday here at BtB today ! Woohoo great effort !!!Its our 50th birthday here at BtB today ! Woohoo great effort !!!

23.01.2022 Share everyone ! Hopefully momentum keeps going !!!

23.01.2022 Please share! We have to get the message out there !!!!!

22.01.2022 Dear VACC/TACC BRD Member, RE: TOMORROW A DAY OF POSITIVE CONSUMER ACTION IN VICTORIA AND TASMANIA As you are aware, the Australian Financial Complaint Authority (AFCA) made public this week, Case# 620915. . ... I have attached the Case in PDF format. Please read the case it is very short and to the point. AFCA found: The insurer had to exercise its discretion under the policy reasonably and in good faith. AFCA considered that it would have been reasonable for the insurer to engage a qualified assessor to inspect the damaged vehicle to assess the reasonable costs of repair: a lower quote from another repairer was insufficient for this purpose. The insurer had not shown that the preferred repairer’s quote was, in fact, unreasonable and excessive. AFCA directed the insurer to pay the policyholder the amount quoted by her preferred repairer plus interest. Tomorrow is planned for a positive day of action advocating consumers rights be restored under their choice of repairer policyholder: A day of action is requested for tomorrow, and every single thereafter until full restoration of your customers choice of repairer rights and fair cash settlement. Tomorrow, we ask every single member, as support for customer rights, to hand to any vehicle assessor copy of the AFCA Determination if the insurer continues the practice of misconduct evident within Case 620915. It is VACC’s understanding that if AFCA further finds insurers are breaching consumer rights in the same way as detailed in Case 620915, the insurer can expect the same result. More significant penalties may be imposed for recidivist behaviour. Get behind tomorrow’s day of action, and every single day after, until customer’s choice of repairer rights and fair cash settling is restored. For your convenience, I have also attached the Choice of Repairer Information Chart, please refer to it when required. Yours faithfully John Guest Leader Industry Divisions and Policy VACC Level 7 | 464 St Kilda Road | Melbourne Vic 3004 M: 0418 329 527 | P: 03 9829 1142 | F: 03 9820 3401 | W: vacc.com.au

21.01.2022 CHOICE OF REPAIRER ~ What is it? It’s a term we all need to become familiar with when insuring our motor vehicles. We all need to know what it means. Why? Because it’s important when lodging a motor vehicle insurance claim. Generally there are 3 different scenarios when it comes to ‘Choice of Repairer’ on a Motor Vehicle Insurance Policy: 1. Choice of Repairer: This policy allows you to choose your repairer. Many insurance policies automatically include choice of repairer. ...This is the best scenario because you (as the owner of your vehicle) are the decision maker. You get to decide who works on your car. 2. No Choice of Repairer: This means that you do not have a choice. You are not a part of the decision making process. You do not get to decide who works on your car 3. The Optional Extra: Then there is the optional extra which many policy holders are unaware of. This policy does not allow ‘Choice of Repairer’ UNLESS you select it as an optional extra on your policy (as you would when selecting cover for windscreen protection or hire car). This optional extra is called ‘The Any Repairer’ or ‘Choice of Repairer’ option. This policy does not allow you to choose unless you have selected the optional extra on your policy. Now why is this so important? You do not want to be restricted when it comes to the repairs of your motor vehicle. Before you decide who works on your car do your research. Ask around. Ask friends, family & work colleagues. Who does work where the focus is on quality and safety and of equal importance also cares about the quality of those repairs? Choice of Repairer is important. It is a must. It is essential when insuring your motor vehicle. If you are unsure as to whether your policy gives you a Choice of Repairer contact our friendly team who are always happy to help.

20.01.2022 We are opened tomorrow ! Business as usual until we are told otherwise ! Keep up family businesses open come and support us !!!We are opened tomorrow ! Business as usual until we are told otherwise ! Keep up family businesses open come and support us !!!

19.01.2022 Hi everyone please share around !!! Dont let your insurance tell you where to get your car repaired ! Its your car and you paid for it !!!

18.01.2022 Well another week over ! Hope everyone enjoys their long weekend and be safe on the roads ! Open again tuesday 8.00amWell another week over ! Hope everyone enjoys their long weekend and be safe on the roads ! Open again tuesday 8.00am

17.01.2022 We are opened tomorrow ! And the next day - Business as usual until we are told otherwise ! Keep us family businesses open come in and support us !!!

17.01.2022 A blast from our past ! Moomba/ bgo easter parade ! Wow great memories

16.01.2022 Merry xmas to all our customers! We will be taking a much needed break over xmas ! Closing 12pm today and back on monday 4th january !Merry xmas to all our customers! We will be taking a much needed break over xmas ! Closing 12pm today and back on monday 4th january !

11.01.2022 You have been warned Channel 9 - A Current Affair Warning Channel 7 - Sunrise Warning Channel 10 - Eyewitness News Warning ... Channel 7 - News Sydney Warning If you want your vehicle repaired to a standard and not to a cost make sure you have a FREEDOM OF CHOICE OF REPAIR POLICY or THE ANY REPAIRER OPTION ADDED If you’re not sure if you have a freedom of choice of repair policy, feel free to ask in the comment below

10.01.2022 Insurance companies have alot to answer for !!! They are killing small shops. There are calls for an overhaul of the smash repair industry. An insider claims drivers are being endangered by poor workmanship. It's motivated by a need to meet costs set by insurance companies which is also squeezing out small businesses. www.7plus.com.au/news ... #SmashRepairs #7News

07.01.2022 We are closed wednesday 28th oct for Bendigo Cup ! See you all thursday 8.00amWe are closed wednesday 28th oct for Bendigo Cup ! See you all thursday 8.00am

04.01.2022 Closed tomorrow for Bendigo Cup ! See you all thursday !!!Closed tomorrow for Bendigo Cup ! See you all thursday !!!

02.01.2022 We are closed for Easter ! We re-open again Tuesday 14th ready to go! Nothing has changed with Covid-19 its business as usual ! 8 till 5.30 monday till friday !!!

01.01.2022 Its the start of the long weekend! Be safe everyone ! We are opened again tuesday 11th 8.00amIts the start of the long weekend! Be safe everyone ! We are opened again tuesday 11th 8.00am