BTS in Bunbury, Western Australia | Telecommunications company

BTS

Locality: Bunbury, Western Australia

Phone: +61 8 9726 0088

Address: 21 Wilson Road 6230 Bunbury, WA, Australia

Website: http://btswa.com.au

Likes: 517

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• Telecommunications company

21.01.2022 Network Outages affecting voice services Many of our clients are reporting problems making and receiving calls. These include, not being able to make or receive any calls, being able to pick up an incoming call but not hearing the caller or the caller not hearing you, call dropouts and issues with call quality.... BTS have been advised that this is as a result of significant network congestion and bandwidth limitations across the internet Australia wide. Whilst unconfirmed, it appears that this has been caused by a sudden increase in the number of people working from home (or being based at home) across Australia as a result of the COVID-19 virus. This is a widespread issue and is not limited to any specific provider. It is affecting customers who obtain their voice services (Telephone lines) via Telcos like Telstra, Engin, More Telecom and others through the internet/NBN. As we have been advised that the issue is caused by national internet bandwidth issues at Tier 1 Carrier/Telco level, BTS are unfortunately unable to resolve the problem for our clients at this time and every endeavour is being made to determine how long the outages and issues may last. As stated, they are widespread and are affecting many (perhaps all) Telcos across the country and may be ongoing. As BTS are receiving a high volume of calls and enquiries regarding this issue (and are also having issues with receiving calls), we request that any requests are directed to [email protected] and that our clients understand that immediate responses may not be possible. Whilst BTS are unable to resolve these issues, we will endeavour to keep clients informed and provide advice. Based on the information available at this point we do expect these issues to be ongoing on an intermittent basis.

20.01.2022 There is currently an outage to the HFC network (underground TV) in Dalyellup affecting Maidment Parade, Driver Road, Jull Way, Robinhood Road, Dalyellup Boulevard, Onslow Street, Chisholm Road. No restoration time has been provided at this stage, a technician is being organised to attend to the fault by LBNCo. Below link takes you to website advising of fault and where you can check for an update. https://www.fuzenet.com.au/support/notices-and-outages/

17.01.2022 There is currently a network outage affecting some telecommunications services across WA. We have not been provided with any more information at this stage, if you have any questions please contact your service provider.

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12.01.2022 OUTAGE If you live in the Treendale area and have lost your underground TV signal, please report the fault to LBNCo https://www.lbnco.com.au/support/ or you can call them on 1300 193 181

09.01.2022 Please be advised that the BTS Group companies will be closing for the Christmas holiday period on Friday 20th December 2019 and reopening on Monday 6th January 2020 at 9.00am. If you require urgent assistance over this period, please call us on the office number to leave a message and the on-call technician will respond. Please note that additional charges may apply to work required during the shut-down period. From all the Management and Staff here at the BTS Group, we would like to wish you a safe and happy holiday season.

06.01.2022 Excited team Bunbury Telecom Service - BTS a win for local business and we are proud to be involved.

04.01.2022 if you are interested in the following job, please forward your resume through to [email protected]

04.01.2022 BTS are very proud to have designed and installed this network for the BGCCI. Delivered on time and on budget - in fact a month early!

02.01.2022 There is currently a widespread NBN voice carrier issue that is affecting phone services. If you get a message saying "The service to the telecommunications network you are calling is temporarily congested" when you call a number, its unlikely to be a problem with number you are calling. Carriers are working on the fix.

01.01.2022 We are currently experiencing power problems at our office. Our phone and internet is down. If you need to get hold of us please email [email protected] and we will get back to you