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Business Beyond Beauty in Sydney, Australia | Health/beauty



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Business Beyond Beauty

Locality: Sydney, Australia

Phone: +61 414 743 929



Address: Castle Hill 2154 Sydney, NSW, Australia

Website: http://www.BusinessBeyondBeauty.com

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25.01.2022 Now more than ever, client service is going to be the difference between why a client chooses your salon compared to other businesses. During the current health... crisis, with many businesses diversifying to survive, including salons (product deliveries anyone?), customers have been spoilt for choice when it comes to service. Today we chat to AHC Associate Member Justin Herald, Managing Director of Customer Culture, one of Australia's most sought after customer service online staff training companies, about the different levels of customer service and what a business needs to do to nail their client experience. Is yours up to scratch? https://customerculture.com



25.01.2022 My Team and I are taking a gap year this year, but we will be back for the Australian Beauty Industry Awards in 2021. To the salons and therapists who joined and are nominated this year, all the best of luck!!! -- Rene xx #ABIA #businessbeyondbeauty #reneherald #justinherald #salonowners

24.01.2022 My heart goes out to every small business owner (especially in NSW due to the latest announcement) as it is tough times ahead. As business owners, we need to st...ick together, so please know that I am here for you all. Both Rene and I have also being trying to work out how to get through this so I am here if you need my assistance or an ear to chat See more

23.01.2022 Morning, apparently as of Monday you will need to wear a mask when shopping at Woolies. Don’t stress we got you covered.. we have masks for you at the spa for $30 each. All my team at temple wear masks for all treatments now to adhere to safety standards so if you would like to purchase washable masks these are great. If you would like to sell masks in your spa for your clients contact me for wholesale pricing and purchase. Minimum order is 50 * Comes with 2 Replaceable ca...rbon filters to filter out dust, pollen and particles. * Has adjustable ear elastic to fit all size faces with comfort * The metal nose clip for extra mouldable protection * easy washing when carbon filter removed * Air filter so you don’t feel like your suffocating which always helps See more



23.01.2022 Communicate with your customers

22.01.2022 I just launched my Affiliate program for both the www.JuniorEntrepreneur.com (teaches kids on how to come up with an idea and turn it into a business) and the w...ww.products.CustomerCulture.com (customer service training- great for staff to be ready for when we come out of this) online training programs. We will pay a 50% affiliate fee for anyone who promotes these programs and people sign up. It's pretty simple.... to become an affiliate, just go to either website and scroll to the bottom of the home page and click on the sign up link under "affiliates" See more

20.01.2022 The 5 Levels of Customer Experience



20.01.2022 Thank you Beauty and Spa Insiders for hosting such an amazing event for spa and salon owners to come together and find ways to strengthen and innovate. Learned so much and can't wait for the next one xx #beautyandspainsiders #businessbeayondbeauty #reneherald #spaowners #salonowners

18.01.2022 I need your help to reach the right people please: Peter Dutton Gladys Berejiklian Grand Mercure The Hills Lodge Peta Credlin Chris Smith Alan Tudge MP We have tried our best to find ways to help our dear Lucille stay at Temple. This is what she loves, this is where she wants to be. She is more than just an asset to Temple, she is our Friend, a Sister, she is our Rock, she is FAMILY. I am sending out an SOS to all of you out there. If you know someone who can give us informat...ion and help us contact the right people , please give us a call, (02) 9634 2411. Or email us at [email protected]. This week is critical for what we started to make an impact and save Lucille. #sos #TempleFamily #visaAU #ilovetempleskincare #castlehill #hillsdistrict

16.01.2022 So proud and honoured to be a part of this. I look to the future with much hope for a renewed and better industry for all of us. -- Rene

16.01.2022 For those in business, times like this may require a different type of thinking and sometimes you may have to force things to work.

16.01.2022 What's your battle plan?



15.01.2022 Can't wait to share with my mentees all that I'm learning here at The Beauty and Spa Insiders brought to you by Professional Beauty Magazine and Spa+Clinic . xx Sooo excited too for the panel discussion I'm co-facilitating later #beautyandspainsiders #businessbeyondbeauty #reneherald

14.01.2022 It's been interesting lately the amount of businesses wanting customer service refresher training for their staff due to negative customer feedback. In the process of the conversation with the clients it becomes clear that regular staff training had been put on the hold for a long time. It's the basics that will grow a business #stafftraining #customerexperience

13.01.2022 Panel discussion at #beautyandspainsiders with Professional Beauty Magazine and Spa+Clinic

13.01.2022 Safety first... Washable face masks available in spa now while stocks last for $30. * Comes with 2 Replaceable carbon filters to filter out dust, pollen and particles. * Has adjustable ear elastic to fit all size faces with comfort * The metal nose clip for extra mouldable protection... * easy washing when carbon filter removed * Air filter so you don’t feel like your suffocating which always helps See more

11.01.2022 The Art Of Deconstruction! We need to think a little laterally right now #pleaseshare

10.01.2022 Keep Pushing On!

09.01.2022 We only use skincare products that we trust here at Temple to bring our Temple Family of clients the beautiful skin that they deserve. We are so lucky to have partnered up with Professional Beauty Solutions in results-oriented beauty products and treatments that support you on your skin journeys. Look back at Rene's interview with PBS Director/CEO Matt Williams here: http://bit.ly/TipsForSalonSuccess #probeautysolutions #TempleSkin #ilovetempleskincare #dayspa #medispa #skincare #selfcare #beauty #castlehill #hillsdistrict

08.01.2022 Thank you Sarah (Skin By Sarah Hudson), Spa+Clinic and @Probeautyaust for organising the #beautyandspainsiders

03.01.2022 Good luck to you all ABIA finalists. Fingers and toes crossed! watch live: https://www.youtube.com/watch?v=VA-tvnuf9iI

03.01.2022 Going above and beyond is what is needed right now

02.01.2022 So proud and thankful to be in the Beaute Industrie digi mag edition on workplace diversity. Read the full article here: https://bit.ly/ReneAndWorkplaceDiversity #businessbeyondbeauty #businessmentors #neautyindustry #salonowners #spaowners #reneherald

01.01.2022 It's Not a full stop, it's just a comma

01.01.2022 I am so honoured and so excited to be a part of this year's Beauty and Spa Insiders together with other experts who will be sharing insights that will inspire, as well as innovative ideas to help your beauty business. The summit is both available to attend virtually or in person so you can choose an option best for you. -- Rene xx . To join Rene and attend this beautiful opportunity for business growth, register via beautyandspainsiders.com.au. . .... . #beautyandspainsiders #businessbeyondbeauty #reneherald #spaowners #spamanagement #beautybusiness See more

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