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Business Roadmap

Phone: +61 409 908 204

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25.01.2022 Today the Accountants Daily published some evidence that the ATO is takng assistance to small business seriously. Jothan Liam wrote: "... The ATO has stopped short of making its small business independent review service a permanent feature as it expands and extends the pilot program until the end of the year. The ATOs independent review service trial for small businesses will now be extended to 31 December 2020 and expanded to include disputes involving GST, excise, luxury car tax (LCT), wine equalisation tax (WET) and fuel tax credits (FTC). Launched by commissioner Chris Jordan on 1 July 2018, the pilot program had initially only considered disputes involving income tax audits and was set to run for only 12 months. With 138 small businesses having taken up the offer since the pilot began, ATO deputy commissioner Scott Treatt said its early success had prompted the Tax Office to expand the pilot. Pleasingly, weve only received two objections from businesses that have been through our independent review pilot since it launched on 1 July 2018. This result demonstrates that our pilot program is working as intended for small business in that its helping to resolve disputes prior to matters reaching objection, Mr Treatt told Accountants Daily. We proactively invite small businesses to take advantage of the service when we issue an audit finalisation letter. Weve found that the service is helping us resolve disputes with small businesses earlier. Our officers will make every effort to resolve disputes as quickly as possible. We are not interested in dragging disputes out. The independent review process had been previously reserved for entities with a turnover greater than $250 million. The pilot program will see eligible small businesses with an audit in progress be contacted by their audit case officer with the offer of a review before issuing assessments. According to Mr Treatt, small businesses can expect an independent officer from outside its audit area to review the facts and technical merits of the ATOs audit position. The most common issues that small businesses have asked for a review into to date includes omitted cash income, usually due to inadequate record keeping; administrative penalties; deductibility of business expenses; and characterisation of payments to related individuals. Disputes over superannuation, fringe benefits tax, fraud and evasion findings, and interest will not be considered by the independent review service at this stage."

25.01.2022 Need to improve your sales skills or those of your sales team? My new book, Your Roadmap to Achieving Sales Success is a non-nonsense, practical handbook based on my 40 years of sales experience that will provide you with the skills needed to be successful. Buy it now on Amazon

24.01.2022 Should you hire a marketing agency or a marketing person? https://buff.ly/2zfEBgo

23.01.2022 How to Identify and Find Your Ideal Customers and Fill Your Business With Them https://buff.ly/2AwO3IF

23.01.2022 Focus on telling a compelling story -- and dont neglect the email subject line to catch their interest in the first place. https://buff.ly/2y6yE1b

23.01.2022 The last of my interviews with John Smibert discussing my book, Your Roadmap to Sales Management Success https://youtu.be/3Y6VzplKRzA

22.01.2022 A Sales Manager is a Change Agent - wise advice from Wayne Moloney

22.01.2022 Starting from Scratch: What to Do When Your Content Campaign Fails | Aaron Agius https://buff.ly/2zNdfeD

22.01.2022 What a great way to start the week, having my latest book Your Roadmap to Achieving Sales Success highlighted in #TopSalesWorld. #b2bsales #sales #salessuccess

22.01.2022 It is so easy for business owners and managers to get so involved in their business, just doing what has to be done, they dont take time to THINK about their business nor to make time for themselves. This infographic gives some simple tips that might help...although Im not sure about #3.

22.01.2022 She has been found safe & sound :)

21.01.2022 A goal without a plan is just a wish! With the end of the financial year rapidly approaching here in Australia, dont just wish for more success in the new year...PLAN for it. My SME clients tell me I help them generate more revenue, higher profits, implement more streamlined operations and return 5 - 10 times return on their investment...and they see results in less than 3 months. If you would like to work together to generate a plan to deliver greater success in you business, contact me today for an obligation-free strategy conversation.

21.01.2022 Before Hiring a Friend, Set Some Boundaries Hiring a friend into your company is risky: Can the personal relationship coexist alongside a professional one? But if you approach the situation carefully, its possible to work with each other while preserving the friendship. First, make sure youre comfortable saying no to the person. If you do become your friends boss, youll need to have confidence that their emotional maturity can make the dynamic work. Next, set their expect...ations about whether theyre likely to get the job. Say something like, I want to explore the possibility of our working together but I want to be clear that it might not be a good idea. Last, think together about how youd deal with difficult situations that may arise on the job. This will help both of you set the psychological boundaries youll need if youre going to be coworkers in addition to friends. Adapted from What to Consider Before Hiring a Friend, by Joseph Grenny @harvardbiz

20.01.2022 The weather doesnt look great for my client, @EarthingSolutions, but thats never stopped them delivering great service.

19.01.2022 How to Turn Your Leads Into Customers: 5 Steps You Need to Know | Inc.com https://buff.ly/2xRSHQJ

19.01.2022 Small businesses have two marketing options to choose from: inbound or outbound. Here we examine which marketing strategy works best for small businesses. https://buff.ly/2ieCXEP

18.01.2022 Love the work this long-time client if mine delivers. Addbuild Additions have been making their clients happy for over 30 years.

18.01.2022 The last of my interviews with John Smibert about my book, Your Roadmap to Sales Management Success. Im looking forward to the opportunity to discuss my next book with him in the near future. https://youtu.be/3Y6VzplKRzA

16.01.2022 COMMUNICATE WITH YOUR TEAM DURING A RAPIDLY EVOLVING CRISIS Keeping your employees informed during a crisis should be one of your top priorities as a leader. It’s your responsibility to stay on top of events as they unfold especially if they’re evolving as fast as they are right now. At the same time, beware of hype. News outlets often focus on what’s new, rather than the big picture, and they sometimes don’t distinguish between hard facts, soft facts, and speculation. Thin...k critically about the source of the information before acting on it. Of course, employees have direct access to many sources of information too but don’t assume they’re fully informed. It’s far better to create and widely share a regularly updated summary of facts and implications so you’re all on the same page. And constantly reframe your understanding of what’s happening. Don’t hold off on disseminating plans just because they might change. Create a living document, with a time-stamped best current view, and update it regularly, highlighting critical changes. This tip, another from HBR, is adapted from Lead Your Business Through the Coronavirus Crisis, by Martin Reeves, Nikolaus Lang, and Philipp Carlsson-Szlezak See more

14.01.2022 Some honest thoughts on living through a reno from my client, Addbuild Additions Its not always fun, but they make it as pain-free as possible and youll love the end results

12.01.2022 Are you struggling to get Google reviews? This extensive article will show you exactly what to do to get more Google reviews. https://buff.ly/2intGKL

10.01.2022 Ive seen first hand the results of business owners being unprepared to start, or even more critically, run a growing business. Too many SME owners have a job, not a business and ask for help too late.

09.01.2022 Who is the easiest person in the world to sell to? Someone who is already paying you money. Not only is it easier to sell to your existing customers, but theres actually a way to make them overjoyed to hand you more money. Its called upselling, and its magic. https://buff.ly/2zV0Lln

09.01.2022 3 valuable articles making approaching prospects a little less daunting and offering you inspiration to hit the right tone and phrase your sales pitch the best way >> https://buff.ly/2xVkUu3

09.01.2022 Learn why the future of sales will be powered by conversations (not forms and follow-ups) and how your team can adopt a conversation-driven approach.

08.01.2022 The 4 steps to follow for phone sales leads. https://buff.ly/2mVpWlb

08.01.2022 Planning for the unknown - its part of risk management. Its part of planning your roadmap to business success.#businessplanning #riskmanagement #s trategy

07.01.2022 Its a way off, but mark your diaries now. My long-term client Addbuild Additions will be there explaining to visitors how they can add space and add value to homes like theyve been doin or more than 30 years

06.01.2022 A real-life look at one of the biggest problems of being your own boss

04.01.2022 24 Tasks You Can Outsource To A Virtual Assistant Elite Virtual Assistants https://buff.ly/2yrCy4B

04.01.2022 Busting the Myth: Delegating takes too long.

03.01.2022 These 3 suggestions are an excellent reminder to what every business should be doing in every aspect of their business. If you are not first to market in your industry, can you be first to market in how you promote your disinvestment within your market? Can you deliver a customer experience that maybe not 10 times better, but surpasses your competition at all levels. Or how can you be different?

03.01.2022 How To Write The Perfect Sales Email (And Skyrocket Response Rates) https://buff.ly/2ycHKgN

02.01.2022 Great to see my old client ToolTwist gowing and giving employment opportunities to local talent in the Philippines

02.01.2022 Remember when there were no secrets to opening and closing your doors and windows? Take a look at how things have changed with these great ideas

01.01.2022 ARE YOU AND YOUR TEAM READY TO WORK FROM HOME? A crisis, like Covid-19, can impact how, when, and where you and your employees work. Thats why its important to be sure everyone on your team is prepared to work from home perhaps on a moments notice. Map out which jobs and tasks can and cant be done, even partially, without a physical presence in the office. Then do a thorough audit of the technology that your company uses for remote work. Make sure your employees are com...fortable using the various hardware and software. Quickly train people and give them opportunities to practice. Youll also need a clear communications protocol that should include: everyones contact information; which communication channels youll use email, IM, Slack, etc.; how employees are expected to respond to customers; and how and when teams will coordinate and meet. While putting these steps in place, its also smart to identify ways to measure how effective remote work is for your team. Once the crisis is over, this data will allow you to reflect on what worked, what didnt, and why. This tip from HBR is adapted from Whats Your Companys Emergency Remote-Work Plan?, by Cali Williams Yost See more

01.01.2022 This has cost one of my clients dearly. And it wasnt that the contractors failed the +ATO test; they didnt NSW State Government had differing opinions to the ATO with respect to Payroll Tax and showed no leniency in the fine imposed.

Business Roadmap | Consulting agency