Call Tracking Excellence in Bowral, New South Wales | Local business
Call Tracking Excellence
Locality: Bowral, New South Wales
Phone: +61 1300 378 044
Address: PO Box 2455 2576 Bowral, NSW, Australia
Website: http://www.calltrackingexcellence.com.au/
Likes: 656
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25.01.2022 What Gets In The Way Of Your Patients Making Their Appointments? Do we really find out what is getting in the way of our patients going ahead with important and vital dental treatment and care? Or do we just guess what it is most of time?... https://dentalphoneexcellence.com.au//what-gets-in-the-wa/ #dentistry #dental #phoneskills #dentist #patientcommunication #patientexperinece #customerservice #customerserviceiseverything
24.01.2022 Dental Food For Thought: Call your office and listen to what your customers listen to when they are on hold. This way you will soon work out if you are irritating them, relaxing them, informing them or driving them to hang up! What are your customers listening to when they are placed on hold?... #practicemanagement #dentistry #phoneskills #customerservice
23.01.2022 Dental Food For Thought: Be careful to do a correct triage on the phone. You may be overlooking urgent dental treatment and care that you CAN offer a patient right now!... #patientcare #dentistry #dental #dentist #triage
22.01.2022 Does your business track and record phone calls?Does your business track and record phone calls?
21.01.2022 How To Easily Change The Behaviour Of Your Patients. One of the biggest challenges I see Dentists facing, is having the communication skills to match the dentistry they offer their patients. https://dentalphoneexcellence.com.au//how-to-easily-chang/... #dentistry #dentist #dental #phoneskills #patientcommunication #cancellations #customerservice #patientexperience
18.01.2022 10 Important Facts Every Dentist Should Know Fact #1: Emergency Treatment is ten times more expensive as care. said Dr Howard Farran from Dentaltown. https://dentalphoneexcellence.com.au//10-important-facts-/... #dental #dentistry #dentalpracticemanagement #treatmentcoordintor #calltracking #dentalphoneexcellence #dentist
17.01.2022 Have You Thrown Out Good Old Fashioned Customer Service? It is a fact that if you can help make people feel good you will be more successful with your patients. It seems easy and guess what? It is.... https://dentalphoneexcellence.com.au//have-you-thrown-out/ #dentalclinic #dentistry #dentist #dentalpracticemanagement #customerservice #customerserviceiseverything #phoneskills #patientcommunication #patientexperience
17.01.2022 In this online event, Dr David Moffet and Jayne Bandy share with you the exact processes they used to create a successful, sought-after dental practice in Sydney. ONE DAY ONLINE DENTAL PRACTICE MASTERCLASS: HOW TO EASILY RUN, MAINTAIN AND GROW THE ULTIMATE DENTAL PRACTICE IN 2021... With David Moffet and Jayne Bandy If you’re sick and tired of drilling all day long, and not having anything close to what you deserve, to show for it... or if you’ve ever wondered, What can successful dentists POSSIBLY know, that I don’t?... then register for this unique workshop, right now: http://bit.ly/adaywithJayneandDavid
17.01.2022 ONE DAY ONLINE DENTAL PRACTICE MASTERCLASS HOW TO EASILY RUN, MAINTAIN AND GROW THE ULTIMATE DENTAL PRACTICE IN 2021 Join us this Saturday 21st November for a jam packed day to get you THINKING and take ACTION!... We LISTENED TO YOU and have now ADDED a not to be missed BONUS SESSION! How To Ethically Use and Promote Third Party Finance in Your Dental Practice to SKYROCKET Your Patient Case Acceptances Through The Roof in 2021 and Beyond. http://bit.ly/adaywithJayneandDavid
15.01.2022 THIS IS A GAME CHANGER If you do not know what your team are saying to patients on YOUR PHONES then you taking a BIG RISK with your business. Why would you do this? When I work with YOUR team they will:... Make and confirm more appointments for treatment and care Reduce those annoying cancelled appointments Keep your patients coming back Who doesn’t want that? CALL me on 1300 378 044 or send me an email [email protected]. We can have a chat and I can share with you how I can easy help your team get the results they have been missing out on.
15.01.2022 Employees cannot become more productive in every sense of the word unless they are provided with continuous on-the-job training. Gregory Balestrero #dentist #dentistry#dental #teamtraining#calltracking #phoneskills#patientcommunication #dentalpracticemanagement
15.01.2022 What Is Happening Next With Your Patients? When your patients come out to the front desk you presume they are ready to make their next appointment. https://dentalphoneexcellence.com.au//what-is-happening-n/... #dentalphoneexcellence #phoneskills #patientcommunication #dentist #dental #dentistry #dentalpracticemanagement
14.01.2022 If you are a Dentist doing high end Cosmetic Dentistry, you want to ensure your team are ready on the phones. The last thing you want is New Patients calling about Implants and Cosmetic Procedures and your team don’t know how to make and confirm appointments for you. I am now opening up team training for Dentists who need my help. You can contact me on 1300 378 044 or if you have a quick question just email [email protected]... #dentist #dental #teamtraining #calltrackingexcellence #cosmeticdentistry
14.01.2022 Your team should not be a cost. Your team should be your biggest investment.Your team should not be a cost. Your team should be your biggest investment.
14.01.2022 How To Look After Your Biggest Investment Does is seem like your team are just not getting their job done and under-performing? Are they doing something completely different to what you want them to do?... https://dentalphoneexcellence.com.au//how-to-look-after-y/ #phoneskills #patientcommunication #patientexperience #calltracking #teamtraining #dentist #dental #dentistry
12.01.2022 How Patients Say YES To Dental Treatment And Care Why do your patients say NO to their necessary dental treatment? https://dentalphoneexcellence.com.au//how-patients-say-ye/... #dental #dentist #dentistry #dentalpracticemanagement #phoneskills #communication
10.01.2022 DON'T MISS THIS GROUND-BREAKING WORKSHOP: The Secret Knowledge Other Dentists Are Using To Grow Their Practices http://bit.ly/adaywithJayneandDavid... Let’s face it. For the average dentist out there the ELEPHANT that is always IN THE ROOM is money. Nobody likes talking about it
10.01.2022 What is the one thing you would like to change at your dental practice right now?What is the one thing you would like to change at your dental practice right now?
10.01.2022 The Best Way To Increase Your Team’s Performance There are daily routines that must be completed and important tasks that cannot be left out. With so much to do each day, how do you ensure you don’t leave anything out?... https://dentalphoneexcellence.com.au//the-best-way-to-inc/ #dentalpracticemanagement #dentist #dental #phoneskills #patientcommunication #teamtraining #checklists #dentistry
09.01.2022 A system is NO System if there is NO RESULT. Jayne BandyA system is NO System if there is NO RESULT. Jayne Bandy
09.01.2022 HOW TO EASILY RUN, MAINTAIN AND GROW THE ULTIMATE DENTAL PRACTICE IN 2021 http://bit.ly/adaywithJayneandDavid In this online event, Dr David Moffet and Jayne Bandy share with you the exact processes they used to create a successful, sought-after dental practice in Sydney.... ONE DAY ONLINE DENTAL PRACTICE MASTERCLASS: http://bit.ly/adaywithJayneandDavid After seven months of "lockdown" and no public speaking, Jayne Bandy BEd and Dr. David Moffet BDS FPFA CSP are excited to be sharing what they have been teaching their clients "virtually" during 2020, and the insights they have gained looking at those practices who maximised their situations during these COVID-19 times. http://bit.ly/adaywithJayneandDavid
09.01.2022 The Best Medicine Right Now For Your Patients I know we are living in very tense times and what is happening in our world is serious so it is time for us all to pay attention to how we are feeling, how we are responding to the world and what sort of coping mechanisms we are putting into place to keep our mental health in check. https://dentalphoneexcellence.com.au//the-best-medicine-r/... #patientcommunication #dentist #dentistry #dental #phoneskills #laughter #patientexperience #communication #dentalpracticemanagement
09.01.2022 Dental Food For Thought Always remember your patients are why you are in business so show your appreciation every day. Get the whole team coming up with ways to show your patients how important they are. #patientappreciation #patientexperience #customerservice #dental #dentist #dentistry #worldclasscustomerservice
07.01.2022 DO NOT MISS THIS ONLINE ONE DAY WORKSHOP.... http://bit.ly/adaywithJayneandDavid The Secret Knowledge Other Dentists Are Using To Grow Their Practices... Let’s face it. For the average dentist out there the ELEPHANT that is always IN THE ROOM is money. Nobody likes talking about it You don’t want to feel SALESY. You just want your patients to get the treatment done.
06.01.2022 Dental Food For Thought: There are so many signs all around us right now and many of them mandatory for our business. Have a think about your other signs. Avoid bombarding our customers with too many signs. ... You will defeat the purpose and message because your sign may not even get read. Why not verbally give your customers the direction they need where possible. This is much more personal and gives you an opportunity to connect with your customer. To find out more about how to look after your customers contact me on 1300 378 044 or send me an email [email protected] #dentist #dental #dentalpracticemanagemeny #communication #customerservice
05.01.2022 If you are in lockdown and Level 5 Dentistry in South Australia, keep answering your phones. Your patients are still ringing. Reassure patients, listen to them, reschedule and make appointments for the following week, even if you are not absolutely sure you will be open. Your patients will appreciate your care. Now more than ever your patients need hope and reassurance during this time of uncertainty. I said back in a March, your patients will remember what you did for them... during these times and they will also remember for a long time what you didn’t do for them. Stay safe my friends.
03.01.2022 Affordability is more about manageability and a real sense of value. Once you have value for something and work out a way to pay, you will buy.Affordability is more about manageability and a real sense of value. Once you have value for something and work out a way to pay, you will buy.
03.01.2022 Dental Food For Thought: When your patient has no clear NEXT STEP then how can you expect them to continue with their treatment and care. Think carefully. Do you have patients you can contact today who haven't gone ahead with treatment because they are confused?... #patientexperience #treatmentplan #dentist #dental #practicemanagement #dentistry #phoneskills
01.01.2022 What do you want to know first when a person calls your business? Let’s see who gets the answer right.What do you want to know first when a person calls your business? Let’s see who gets the answer right.
01.01.2022 Dental Food For Thought: You help your patients more when you are able to ask questions to find out more. You can now give your patient any information that is relevant and what they need to know. Avoid just being the person on the phone that blurts out a lot of information!
