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Care Opinion Australia

Phone: +61 1300 662 996

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• Businesses
• Medical and health
• Non-profit organisation

25.01.2022 How awesome is this! We believe positive feedback can boost staff morale and motivate them to continue doing what they do best - care. By the smile on Belinda's face, I think she is very excited to be receiving this award. Congratulations Belinda and thank you WACHS Pilbara for showing recognition to your outstanding staff with a Care Opinion Hero award

24.01.2022 The Value-Based Health Care Conference will showcase and celebrate value-based healthcare innovation, initiatives, implementation, research, and training from all areas of the health care system, with discussion on topics as diverse as cancer, stroke, dental health, and more. To register visit: https://www.ciccancer.com/vbhcconf

24.01.2022 The Care Opinion difference is that we provide a platform where open, real conversations between the service user and the organisation can be had while keeping the anonymity of the service user. This author seems very impressed they received a personal response to their feedback. https://bit.ly/3gYmBs4

23.01.2022 Today is R U OK Day! It's our national day of action when we can remind our fellow peers that every day is the day to ask, Are you OK? if someone in your world is struggling with life's ups and downs. Thanks to our lovely team member who brought in these sweet treats for our staff to gather together and talk about how we are doing.... How are you spreading the word?

20.01.2022 We have been running two competitions for our subscribing services in celebration of the 'Not-Official Launch' (thank you COVID) of our rebrand to Care Opinion Australia. We would like to congratulate all of our services on a tremendous effort... we appreciate your support. There were some very close runner ups so it was 'anyone's game'. Competition 1 WINNER: Sydney and Sydney Eye Hospital won 'Best Care Opinion promotional display'. South Eastern Sydney Local Health Distri...ct They will enjoy a morning tea on behalf of Care Opinion Australia. Competition 2 WINNERS: Each of these services will receive a starter pack of Care Opinion promotional materials for receiving the most number of stories for their state: WA Metro: North Metropolitan Health Service - 21 stories WA Rural: WA Country Health Service My Healthy South West - 51 stories Victoria: Bass Coast Health - 16 stories NSW: South Eastern Sydney Local Health District Sydney and Sydney Eye Hospital - 22 stories

20.01.2022 This service is planning a change. As it says in the response from this service "It's a particularly tricky time for everyone and we are conscious that there will be areas that we can improve in to assist in everyone’s safety." Be heard - share your most recent care experience with Care Opinion to help improve care for everyone.

19.01.2022 Want to know about Care Opinion in less than 2 minutes? Here's a short animation to tell you a bit about who we are and what we do.

19.01.2022 WACHS Goldfields and WACHS Midwest both hit a story milestone last week. Goldfields reached 200 stories and Midwest reached 400 stories. My Healthy Goldfields My Healthy Midwest

19.01.2022 We are excited to launch our official Gratitude Campaign. Running for the month of August, we want to take this opportunity to lift everyone's spirits by sharing stories of gratitude with those working on the front-line. To kick it off, why not drop a comment below and tell us something or someone you feel grateful for today. We’d like to collect these comments and put them together to show how much we have to be grateful for, even when things are tough.

17.01.2022 Our Woolloongabba Day Program has received lots of positive feedback since it opened last year. Here's a comment from a recent client, posted on Care Opinion Australia. We appreciate our clients taking the time to let us know how we're doing!

17.01.2022 Thank you to all who shared a story in the past month for our Gratitude Campaign. All the stories were so different; from aged care, maternity, mental health and even about the care loved ones received in their final days, the gratitude and thanks still came flooding in. You can see all the 85! stories here: https://bit.ly/3lK2YHU

16.01.2022 Spread the word that we can help to improve health and care services by simply sharing your own health/care experience. Please share this post

16.01.2022 How cool to see the service giving recognition to the staff who have been mentioned positively in a story. Congratulations Gill and Kelly for being a Care Opinion HERO. https://www.careopinion.org.au/77374

16.01.2022 A lovely story to share as part of our Gratitude Campaign. https://www.careopinion.org.au/77529 A story about MGP4 at King Edward Memorial Hospital. It mentions staff by name, thanking them for the care received... :) North Metropolitan Health Service

15.01.2022 We love receiving positive stories and knowing the staff have been recognised for their level of care given to the patient. This sits right in line with our 'Gratitude Campaign' that we are kicking off today :)

15.01.2022 We had quite a few positive stories come through this week. Thank you for continuing to share your health and care experiences.

15.01.2022 GREAT NEWS! The Care Opinion Australia "Tell your story" process is back up and running! Please visit https://www.careopinion.org.au/youropinion to share your care experience today.

15.01.2022 UPDATE ON SYSTEM ERROR: Although our IT are still working hard to fix the issues with the standard 'Tell your story' process, it appears the following link is accepting the storyteller’s location information after selecting ‘click here’: https://www.careopinion.org.au/tellyourstory Sorry for any inconvenience and we hope for the issue to be rectified within the next 24 hours.

13.01.2022 Why Consumer Feedback is Important in Aged Care https://t.co/1JkeLb0ukg?amp=1

12.01.2022 Spring has sprung. Some fun ideas to get you out in the sun.

11.01.2022 From March 2021, Care Opinion will no longer support Internet Explorer. Not sure what this means for you? Read the linked blog for more information and guidance to ensure you are using a modern browser. https://bit.ly/2Psnh19

11.01.2022 REGISTRATIONS ARE NOW OPEN! Join us on Wednesday 28 April 2021 for the Care Opinion virtual conference 'The purpose of patient feedback: How does public online feedback address the missing link?’. With a line-up of national & international presenters be sure to register for FREE @ https://bit.ly/3bacst1

11.01.2022 Have you registered your FREE attendance to our virtual online conference, The purpose of patient feedback: how does public online feedback address the missing link? You can register here: https://bit.ly/2ZnEuuf There's only one month to go, so don't miss out!

10.01.2022 This author's spouse was experiencing a heart attack when they presented to the Emergency Department at Karratha Health Campus My Healthy Pilbara! The care they received was outstanding and saved their spouse's life! You can read the full story here: https://bit.ly/34SUbNu

09.01.2022 This so great to see the Care Opinion Hero certificated being handed out. Way to go team at Tom Price Hospital. Can't wait to see more hero certificates being shared :)

09.01.2022 This is awesome to see. An author has shared three stories to Care Opinion. 1. Constructive feedback about their experience with booking an appointment and the wait time that came with that. 2. Is about the communication from staff when asking how long the wait will be. 3. How amazing the care is that they receive from doctors and nurses. You can see the three stories here: https://www.careopinion.org.au/opinions... You can use Care Opinion for experiences that were good, bad or both! Do you have a story you can share? See more

08.01.2022 March 8, 2021. Happy International Women's Day.

07.01.2022 It's so nice to see people sharing their gratitude to care services, even through times of grief and heartache. The response from the service expresses their gratitude for receiving such a touching story. What a way to demonstrate our Care Opinion Gratitude Campaign. #COgratitudecampaign #COgrateful ... https://www.careopinion.org.au/77411 South Eastern Sydney Local Health District

07.01.2022 We have received a number of stories this week with messages of thanks and appreciation for the care received. Below are just a few.

07.01.2022 The staff at Kirrak House - Bass Coast Health received a lovely story acknowledging their teamwork and the love and care they give to the community's loved ones. Way to go, team! All the frontline workers in VIC and Australia and around the world, deserve recognition at this troublesome time. ... You can read the full story here - https://www.careopinion.org.au/77717

06.01.2022 Service users and health/care organisations can use the Care Opinion platform to interact and improve the service and care provided. We believe services can improve their service without knowing who shared the feedback... below is a prime example of this happening.

06.01.2022 4 MILLION public views! Care Opinion Australia has reached 4 million public story views.

05.01.2022 Recently, a story was shared for Wagga Wagga Hospital. The service provided a very personalised response which the author marked as helpful. The author then provided a second response to commend the service they received at a more recent presentation.. Thank you for choosing to respond to this author and mending this relationship with a consumer You can see the full story via the link: https://www.careopinion.org.au/80025... Wagga Wagga Rural Referral Hospital

04.01.2022 Scan this QR Code to share your story about your health/care experience on Care Opinion Au to help make care better for everyone.

03.01.2022 We recently shared a story about Eastern Health's Box Hill Hospital appointment booking processes. The service responded with a personalised response which restored their relationship with this consumer. The author sent back a response, thanking the service for addressing the issues they have raised. It really is that simple. http://bit.ly/3bgdodZ

03.01.2022 SYSTEM ERROR! Please hold off from sharing your story through the Care Opinion website until tomorrow (Tuesday 17th November) so that your story comes through to us successfully. If you tried to share a story with us over the weekend and were unable to, please do try again tomorrow.... We sincerely apologise for the inconvenience and will be sure to put out a notice once it is back up and running. Take care!