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CATTS

Phone: +61 407 419 646



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24.01.2022 Currently working on a project to move an OnPremise Remedy 9.0 into Remedy OnDemand. Interesting challenges with integration, SAML and Data Migration.



18.01.2022 Currently working on a major Remedy 7.6.04 project with Infosys and NAB.

17.01.2022 Been working on a very interesting and full-on project with ANZ Bank. Replacing their end of life Service Desk system. This is a ServiceNow project with plenty of nooks and crannies to work through in addition to expanding ServiceNow capabilities to cope in a multi-toolset environment.

14.01.2022 Just finishing a Remedy 7.6.04 project with the University of Melbourne and looking for a new adventure.



09.01.2022 Provision of Service Asset Configuration Management (SACM) expertise to assist Orica in deploying appropriate SACM policies, processes and procedures, implementation of a sustainable SACM model and consultancy and assistance with the existing Orica IT Asset Management (ITAM) project transferring the existing Remedy Asset Management capability to ServiceNow and establishing functional CMDB Blueprint.

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