Chronosoft in Brisbane, Queensland, Australia | Internet company

Chronosoft

Locality: Brisbane, Queensland, Australia

Phone: +61 419 173 628

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24.01.2022 Head over to our LinkedIn page and have a read of our latest article: Five concepts of control room design. https://www.linkedin.com//five-concepts-control-room-desig

23.01.2022 ChronoSoft Solutions build event & incident management software that enhances how crowded spaces respond to crisis as well as daily tasks. https://bit.ly/2vNBAAA Behind the scenes at all crowded events are teams of people working hard to ensure things run smoothly, patrons receive an enjoyable event experience, and most important of all - that everyone is safe. In the past, isolated agencies such as security, medical, cleaning and Health & Safety would all work independentl...y to one another, using their own systems of logging, responding to and reporting incidents which would often lead to inaccuracies, human error, costly delays and even litigation against event organisers. ChronoSoft Solutions build market leading event and incident management software that ensures these issues are a thing of the past. It facilitates clear communication between event teams, coordinates the actions they take, and ensures all incidents are managed in an efficient, timely fashion, by the best equipped resources. To find out how it works, read the full article here: https://bit.ly/2vNBAAA

23.01.2022 When all else fails, ChronoSoft Solutions keeps working. https://bit.ly/2AOua51 Imagine how catastrophic it can be for crowded spaces when the network slows down and the event management systems used by organisers fail. How can they fulfil their duty of care without the power to communicate? The team at ChronoSoft Solutions has experienced many critical situations like these in their years of event management and incident command, which is why they develop their solutions t...o cope with every eventuality. It’s done through a combination of smart software design and high-quality server infrastructures. To find out how, read the full article here: https://bit.ly/2AOua51 #crowdsafety #events #festivals #eventsprofs #eventpros #eventsafety #crowds #sportsafety #eventmedical #eventsecurity #comandandcontrol #eventcontrol #stewards #eventsecurity

22.01.2022 Download Australia wrapped up last night with two very successful and safe shows in Sydney and Melbourne. We deployed an event wide incident management system along with our GPS tracking solution. Logging critical information in spread sheets or on pen and paper no longer meets the industry expectation.

22.01.2022 We have recently joined the @australianfestivalassociation , a group founded to deliver "safe and well-run festivals around Australia, and establishing world leading operating standards for our industry". We are looking forward to being able to contribute to this ongoing positive industry change.

20.01.2022 Chronosoft Solutions partner with Infront Security Services to give Queenslanders a Safe and Enjoyable Ekka Experience. https://bit.ly/2B9OcXX The Royal Queensland Show (Ekka) is no ordinary festival. It’s Queensland's largest and most loved annual event, entertaining around 400,000 patrons for ten days with a wide variety of displays, rides, shows and showbags. It’s a dynamic event with many moving parts, so it would be a real headache for event organisers if they didn’t h...ave ChronoSoft Solutions and Infront Security Services working in partnership to ensure all the logistics run smoothly and the public get the safe enjoyable patron experience they expect. To find out how we deploy Chronicler, our flagship event and incident management software, to ensure the smooth running and safe protection of patrons at the Ekka, read on here: https://bit.ly/2B9OcXX

20.01.2022 Inbound SMS handling improves communication between control rooms, patrons and crews. https://bit.ly/2xJ14Qs It’s long been recognised that an effective way to improve the patron experience at events is to provide a direct line of communication between organisers and those in attendance. Direct communication should mean customer concerns can be addressed in the moments when they matter most, and any incidents can be responded to quicker. An easy way of doing this is to publ...ish a phone number in prominent locations around your site giving a direct link for the patron to get in touch. This is fine when the number is manned 24/7, but causes great frustration when calls go unanswered, the number is engaged or when the person receiving the call is a long way from the control room and can’t immediately coordinate a response. Recognising that this issue effected most crowd spaces we attended, we set about finding a solution that would streamline the process and ensure that every call was responded to and actioned immediately. You can read about the functionality we developed here: https://bit.ly/2xJ14Qs

18.01.2022 Over the new year period we simultaneously supported six seperate festival control rooms. During this time over 6500 jobs were processed, 3500 SMS messages were received and we sent out over 120000 SMS to patrons on site.

17.01.2022 Why multimodal communication is so important at big events https://bit.ly/2OBPpdd If you’ve ever been to a big, crowded event, you will have seen support crews calling in jobs on event radio networks. Radio is typically the lifeblood of large events and the primary communication channel between ground staff and the control room. But what happens when circumstances conspire to make communication on event radio networks impossible? How can event organisers continue to deliver... their duty of care to patrons when they can’t communicate with each other? The multiple modes of communication provided by Chronicler, ChronoSoft Solutions flagship event management software, is the answer. It allows organisers to offload lower priority jobs to other channels leaving direct radio communication free to coordinate the response to higher priority incidents that occur. To find out more, read the full article here: https://bit.ly/2OBPpdd #crowdsafety #events #festivals #eventsprofs #eventpros #eventsafety #crowds #sportsafety #eventmedical #eventsecurity #comandandcontrol #eventcontrol #stewards #eventsecurity

16.01.2022 Real-time reporting helps your control room predict issues before they arise. https://bit.ly/2M2adZF There’s so much to consider when you’re in charge of an event or location where massive crowds gather. Keeping everything clean, functional and safe can be a challenge. Behind the scenes of any event or large building like a sports stadium, shopping mall, healthcare facility, theme park or entertainment complex, there’s a busy control room reactively solving problems, and dep...loying resources. But what if a control room could be proactive instead of reactive during a crowded event? Imagine if your team, instead of simply responding to incidents, could be freed up to spend more time predicting where an incident might break out and organising a pre-emptive strike to ward off the danger. This isn’t as far-fetched as it may seem because ChonoSoft Solutions has developed revolutionary event management software that allows your control room and management team to be ahead of the curve. Read the full article to find out how: https://bit.ly/2M2adZF #crowdsafety #events #festivals #eventsprofs #eventpros #eventsafety #crowds #sportsafety #eventmedical #eventsecurity #comandandcontrol #eventcontrol #stewards #eventsecurity

16.01.2022 Great weather for St Jerome’s Laneway Festival in Brisbane today. Our flagship incident management system ‘Chronicler’ was used to run the control room; including GPS tracking all essential medical, security and safety staff.

14.01.2022 How does your contracted medical provider record patient interactions within your venue? Are they able to provide you with accurate statistics and breakdowns of patient presentations? https://bit.ly/2RiKrCJ Following the recent tragic events at the Defqon 1 festival in NSW, Premier Gladys Berejiklian was quoted, saying, "I don't want to see this ever happen again young lives lost for no reason. "I understand there were some deaths in the past, but to have two on one nig...ht when every assurance was given to those attending that it was a safe event clearly it wasn't when so many people succumbed." Naturally, this has many event organisers looking at their own medical facilities and asking, 'Could we provide the level of care required to save lives when tragic incidents like these occur?’ and, ‘Would our incident and medical reporting systems hold up to the scrutiny of any litigation that might follow?’ ChronoSoft Solutions has developed a streamlined medical centre module that ensures the best possible care of patrons when medical incidents happen. Read how it works here... https://bit.ly/2RiKrCJ

11.01.2022 Using bulk broadcasted SMS to engage with your patrons allows you to communicate real time information with a wider audience quickly and efficiently. We were able to have vital information sent out across multiple festival sites quickly, ensuring that we could help the Falls Festival ensure their patrons make the best decisions.

11.01.2022 https://www.chronosoft.com.au/news/#UKInfrastructure In support of our partnership with 305Live Entertainment - Event Management Services, and our growing number of events and clients in the UK market. We are pleased to announce that ChronoSoft Solutions has provisioned .co.uk virtual servers in the United Kingdom. We have also integrated with a leading UK provider for the delivery of our SMS sending and receiving functionality.... As a company founded to help clients capture, analyze and utilise the data generated by their events; information security and privacy has been a high priority from the beginning. All of our customers products are deployed on their own virtual servers and data is only sent to third parties when clients choose to add services, like SMS sending and receiving. By establishing UK virtual servers it means that your data is not exported across borders simplifying GDPR privacy law compliance.

10.01.2022 Another successful and safe Splendour in the Grass completed. It’s always a pleasure to work closely with the teams who take patron safety and experience so seriously.

07.01.2022 Our in-house development team solve event specific pain points on the spot. https://bit.ly/2MCWY1E One of the keys to running an effective control room for a crowded event like Splendour in the Grass is the ability to problem-solve on the fly. This year’s Splendour in the Grass deployment saw ChronoSoft Solutions’ Medical Centre Module used to a greater extent than ever before. The module manages patient flow through the event’s medical centre in a similar way to how patie...nt flow is managed in big hospitals. At the end of the first day of the festival, ChronoSoft Solutions received feedback that response teams were finding two tasks a bit of a hassle. This information was relayed directly to ChronoSoft Solution’s hyper-responsive in-house development team who worked overnight to create functionality that was ready to deploy in the control room by the morning of day two. To find out what they did, and the outcomes they delivered, read the full article here: https://bit.ly/2MCWY1E #crowdsafety #events #festivals #eventsprofs #eventpros #eventsafety #crowds #sportsafety #eventmedical #eventsecurity #comandandcontrol #eventcontrol #stewards #eventsecurity

06.01.2022 ChronoSoft Solutions is able to keep crowds of motorsports enthusiasts safe whilst ensuring on track responses follow protocol. https://bit.ly/2LtPqwR Organisers of motorsport events worldwide apply the same rigour to their crowd safety practices as they do to track safety and are always looking for ways to improve their systems and processes. ChronoSoft Solutions has customised Chronicler to fit within this unique niche of the event market enhancing both their control room,... track and event management practices. Being able to provide deep integration between the control room and on track crews as well as GPS tracked crowd-based safety, security and medical teams ensures incidents can be logged, handled and reported on quicker and more efficiently than ever before. To find out about our recent deployment at the Red Rooster Sydney SuperNight 300 and to learn about the many customised features we integrate into this market, read on here: https://bit.ly/2LtPqwR

04.01.2022 The bright sparks at ChronoSoft Solutions are revolutionising stadium safety https://bit.ly/2LLc4lz What do Kendrick Lamar, Disney on Ice and ChronoSoft Solutions have in common? They’ve all worked at New Zealand’s Spark Arena. The renowned stadium in the heart of Auckland City seats 12,000 people and attracts some of the biggest sports and entertainment events in the world. ... With crowds that size, it’s vital that everything in the Arena runs smoothly and safely - so organisers called in the experts. ChronoSoft Solutions has years of experience keeping the control rooms of festivals and events running smoothly, and recently customised Chronicler, its flagship event and incident management software, to work in fixed arenas and stadiums. To discover how the deployment of Chronicler in New Zealand's Spark Arena improves incident response in the short term and also helps stadium management optimise staffing and operations in the longer term, read on here: https://bit.ly/2LLc4lz #crowdsafety #events #stadiumsafety #eventsprofs #eventpros #eventsafety #crowds #sportsafety #eventmedical #eventsecurity #comandandcontrol #eventcontrol #stewards #eventsecurity

02.01.2022 Great weather for the Sunshine Coast shows of the Elton John Farewell tour. ChronoSoft Solutions incident management software enabled seemless communication between the forward control and event control rooms. If you’d like a demo, get in touch.

02.01.2022 We are delighted to announce our partnership with 305 Live - Event Management Services to bring our flagship software, Chronicler, to the UK market. Chronicler is a fully customisable virtual control room and can be adapted to your policies, procedures and operations, as opposed to the other way round. Chronicler Provides: Centralise Command Improve Decision Making... Mitigate Risk Optimise Incident Response Strengthen Communication Optimise Resources Due to our completely customisable nature, it can be built to fit almost any budget. If you think it is time to move on from the Excel spreadsheets in your control room contact us to arrange a free demonstration. https://www.chronosoft.com.au/news/#305Live