Cliniq Apps in Docklands, Victoria | Internet company

Cliniq Apps

Locality: Docklands, Victoria

Address: 696 Bourke Street 3000 Docklands, VIC, Australia

Website: http://www.cliniqapps.com

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22.01.2022 Introducing [ Automatic Referrer Communication ] ‘Network effect’ is one of the most important factors for new patient acquisition. Now you can: ... - Automatically send vouchers or thank you notes to your patients when they refer a new patient to you. - Automatically send confirmation / thank you messages to the referring doctors or third parties. - Create Custom Templates for different types of referrers and patient conditions. Get our system to automatically fill those templates and send them to the referrer of the patient. - Communicate with your contacts that have referred any patient to you. - Automate whatever you can imagine with the combination of powerful Patient Segmentation (patient groups) and automatic referrer communication. Enjoy Growing Your Practice

21.01.2022 MOBILE CHECK-IN : Protect Your Staff and Patients Prevent the spread of COVID-19 by asking your patients to check-in using their mobiles and stay out of your waiting room to be called in for their appointments. -> https://www.cliniqapps.com/online-checkin

21.01.2022 COVID-19 KPI Dashboard Hi Family We have created a live dashboard for COVID-19 KPIs in your accounts. We hope this gives you a better overview of your business in a snapshot during this pandemic.

20.01.2022 PHONE CALL / To-Do MANAGER is ready Hi Family How to do you manage the phone calls that you need to make every day? Do you have a massive spreadsheet with lots of colour coding and comments? Is it efficient? You no longer need it. Each person in your team, your pracs, admin and managers can see who they need to call and when. Each relevant person with correct permissions can see the history of the calls, and see what has happened by who and when. ... And we understand that often calls are not successful, leaving voice mails and snoozing them to call later is an essential part of this new feature. For sure you can leave comments each time, so the rest of your team can see what to do next. BTW, just in case you want to have a bullet point list or a detailed script for each one of your phone calls e.g. re-calls, missed appointments, reminders etc. you can easily setup those scripts. OH! One more thing. You don’t even need to leave your PMS (Cliniko or Nookal) to use this. All notifications will be in your browser within the software you use each day. So no need to have multiple tabs or software open. Happy new year And Enjoy Growing Your Practice -This feature is in Beta mode now. If you want to help us to test and improve it, please leave a comment here or have a chat with us in the platform and we will open it for you.

20.01.2022 A list of our most used features: Touch-free Kiosk: Check-in your patients and get them to fill your intake forms Paperless and iPad-less. This system also helps you to manage the crowd in your waiting rooms for COVID regulations compliance and staff safety. We are sure your patients and also staff will appreciate this. Automatic Re-calls : Automatically recall / reactivate your patients based on criteria that YOU want. (based on Invoice Items, Last appointment, Next appo...intment, appointment type, demographics, number of past visits and much more). One of the most effective Re-call mechanisms clinics use Cliniq Apps for is to recall based on Patient Condition and Practitioner Tags. Use our Hyper-recall system to automatically generate booking links for each one of your recalls. This mechanism is more effective compared to normal online booking links because it minimises clicks for patients, already knows who the patient is so doesn’t ask for their details, doesn’t create duplicate patient records and doesn’t force you to merge patient records. Our Hyper-recall system on average increases recall success rates by 18%. Net Promoter Score: Measure your Patient Satisfaction and loyalty level by the most effective metric NPS. (The One Number You Need to Grow - Harvard Business Review). Automatically follow-up with your Promoters and Detractors based on their appointment status in your calendar. Patient Forms and surveys: Powerful and flexible forms give you the liberation to send forms to your patients for Intake, Outcome Measurement, Consent, Surveys and follow-ups. Our forms are also saved as PDF in your patient profile and accept signatures and body charts. Re-call based on outcome measurement: Many clinics are using the combination of our Forms and recall mechanism to recall patients based on their follow-up surveys. This could be based on Pain Levels, movement restrictions or any other criteria. Did Not Arrive and Cancellation management helps you automatically communicate with your patients when calendar incidents happen. The same mechanism can add a Task to your team members to manage these incidents more effectively. Comms Manager / Task Manager: Easily and automatically add tickets/ tasks / phone call requests for each one of your staff (admin or practitioner). Tasks can be created based on any criteria that you want (Patient Satisfaction Score, recall, follow-up or any other criteria). Easily follow-up phone calls, snooze them or leave voicemails. Say goodbye to those messy spreadsheets! Our Comms Manager system also has an optional VOIP system for more convenience and easier note taking. There is much more you can do in Cliniq Apps. Birthday messages, loyalty programs, Patient Education and Patient Journey optimisation are just some of them. Have a chat or book a demo with us and Enjoy Growing Your Practice

18.01.2022 Cliniq Apps is now more user-friendly Hi everyone, We have re-written our Automation system to make it much easier to use with more super powers. Login and take a look ... Enjoy growing your practice www.cliniqapps.com

18.01.2022 [ Introducing Check-in / Walk-in Kiosk ] 'Watch -> VOLUME UP!' Automatically adapts to your reception desk behaviour. No more concern if you have got their DOB or not ... Adapts to your branding Adapts to your Appointment Types Adapts to your Locations It knows if a patient has filled your 'Intake Form' or not It automatically asks for filling intake forms Patients can choose to fill the form while standing at kiosk or send it as an email or SMS to themselves and fill it on their phone in your waiting room. Designed to ask minimum questions After check-in / booking you can choose to use an image or a video for greeting your patient Dynamic texts (spoiler) -> Face recognition coming soon Enjoy Growing Your Practice

18.01.2022 COVID-19: How health care practices in Australia and UK are protecting their business and help more people? No time/need for any introduction here. I just jump into the actions that are being taken by our clients. 1. Automate messages for each upcoming appointment informing them: -The precautions you have taken for COVID-19 and WHY it is safe and recommended to continue with their treatment plan... - What you expect from them to -> reduce wait time in your waiting room, minimise potential spread. 2. Communicate to patients who do not have an upcoming appointment. Inform them about the steps you have taken to prepare your practice. Enjoy protecting your business Cliniq Apps Team

18.01.2022 Introducing FACEBOOK INTEGRATION - Communicate with your patients in Facebook even if they have never been to your website or Facebook page - Use our super powerful Patient Groups and create an Audience in Facebook based your desired group: - Do you want to target your patients with some conditions? age? demography ? #tag?... - Do you want to target your patients who haven’t visited you for a while? - Do you want to target those who have purchased a product? orthosis.. anyone? - Super charge your new Patient Acquisition by creating Facebook Audiences who LOOK A LIKE your selected patient group - Boost your recall success rate by adding Facebook posts to your mix - Create meaningful, laser-focused targeted Patient Education campaigns - Sky is the limit Enjoy Growing Your Practice!

18.01.2022 Hi everyone DON'T MISS OUT THIS WEBINAR Our friends at Clinic Mastery have prepared a super helpful free webinar for Cliniq Apps users on Tuesday, Jan 22nd 8pm AEDT -> 9am GMT. Jack O'Brien , a very successful clinic owner and a long-time user of our system, will show you how his own clinic and his clients are using Cliniq Apps to:... - Improve client retention - Increase clinic revenue You'll get - A live walk through of how to implement their most successful campaigns. - The actual scripts they use in the emails. Link to register www.clinicmastery.com/register-cliniq-apps-webinar

17.01.2022 Message- Stage 4 Restrictions Victoria - 1 day before appointment Hi Victorian Practices We have created a ready-to-go campaign for you to be sent one day before all of your upcoming appointments. This is to ensure that your patients know you are an essential business and they can attend to their appointment.... Here is the text that will be emailed to your patients. Please feel free to take a look at the text, change it as you wish and just press the play button on the campaign. Many thanks to Matt Hopkinson from Glenferrie Sports and Spinal Clinic for providing the copy. Keep Safe Dear {FIRSTNAME}, {NEXT_START} {NEXT_LOCATION} As we are considered "Permitted Services," it is considered legal to travel outside of a 5km radius from home to receive treatment at our clinic. Treatment allowed is for Emergency Circumstances. This meansYou are an essential worker whose ability to perform their job is compromised from the issue you are getting treatment for, and / or you have an issue that may escalate and require you to need further medical or hospital management without treatment, and / or you have recently had surgery and your outcome may be compromised if you are unable to attend rehabilitation. We are advising patients to have this proof of appointment whilst you travel to and from your appointment. Either screen shot or print this message out. We also have all appointment times and payments recorded in our software. Parents or Carers of the clients will be also required to provide name phone details at the appointment to allow for contact tracing if required. Everyone attending the clinic is required by law to wear a mask until further notice. You will not be allowed to attend without one.These rules are in place to limit public movement and assist with reducing the spread of COVID19. Please help the community by adhering to these restrictions If there is a problem with you being stopped, please get the officer to ring {NEXT_LOCATION_PHONE} to confirm you have an essential appointment with us. Kind Regards, {NEXT_PROVIDER_FIRSTNAME} {NEXT_PROVIDER_LASTNAME}

17.01.2022 The future of assessment is here - Introducing the AxIT system The AxIT system is the complete performance assessment system that you didn't know you needed, b...ut won't be able to live without. The AxIT system is the worlds first complete objective movement assessment solution featuring three revolutionary devices: - the Push-IT manual muscle tester (with a twist). - the Pull-IT strength assessment tool (unlike anything you've seen). - the Stomp-IT force plates (that you can take anywhere). Start getting amazing results with the AxIT system that will allow you to: - Collect meaningful, actionable data and measure strength and power imbalances, identifying the key areas to be tracked over time. - Perform 100+ tests of almost any muscle in the body, as well as movements, including squats, lunges, deadlifts, hops, jumps, push-ups and many more. - Train smarter: utilising the AxIT systems training mode to get real-time biofeedback and make sure your clients are training at the right intensity. - Generate new revenue streams for your business. Head to www.strengthbynumbers.com to find out more about the cutting-edge AxIT system

17.01.2022 Now you can get your patients to mark on your chosen Body Chart in your Electronic Patient Forms. Patient Forms can be sent via Email, SMS, or used on iPad in your practice. To signup head to www.cliniqapps.com Note: in-practice patient forms are free.

17.01.2022 Hello CA Family We not only care about your patients’ privacy policy but we are also here to help you be GDPR compliant by getting your Privacy Policy consents using our Patient Forms. Check this article to learn more about these new changes and this fantastic update.... http://ihelp.cliniqapps.com//gdpr-general-data-protection-

16.01.2022 Hi Family We are working hard to make sure we are providing features that are most needed during COVID-19 crisis. Now you can automatically communicate with your patients who have cancelled their appointments for COVID-19 related reasons. This works with our Phone Call management system as well as our routine campaigns.... Much more to come soon

15.01.2022 In this episode, we’re going to be chatting with Hootan Mohseni, Founder of Cliniq Apps. Hootan talks about the value of automation, new trends in healthcare ap...plications, and gets us up to date with the latest Cliniq Apps features that can level up your clinic’s workflow and boost productivity. Ready for growth? Listen to this episode! https://www.clinicmastery.com/hootan-mohseni-on-cliniq-app/

14.01.2022 Hello, everyone !!

10.01.2022 Hey everyone! Some of you may know about Cliniq Appsit’s a pretty slick program that integrates with Cliniko and is designed specifically for patient retenti...on and acquisition. Well, their team has outdone themselves, because today they’re offering digital intake forms! You can send intake forms to patients through Cliniq Apps, and the data from those forms then gets sent right into a treatment note in the patient’s file, in Clinikoin real time! (Note: we don't have any affiliation with Cliniq Apps, we just think it's a pretty neat program.) Run don’t walkover to the Cliniq Apps website to learn more about their new digital intake forms!

08.01.2022 Hi Family Do you know your online booking needs at least 20 clicks and asks minimum 10 questions from each patient? What if you could send a RECALL message that already knew your patient? What if you could PRE_SET which Practitioner(s) / Location(s) / Appointment Type you want it to book? ... Cliniq Apps new HYPER RECALL messaging system enables you to create hyper-targeted recalls that only asks one question from your patient -> When do you want to book? It takes care of everything else in the background. Enjoy Growing Your Practice

07.01.2022 Hi Cliniko users, We have launched Patient Forms now. Improve your patient experience by providing the convenience of filling your forms digitally. https://www.cliniqapps.com/lp/patient_form

07.01.2022 Introducing FACEBOOK INTEGRATION - Communicate with your patients in facebook even if they have never been to your website or facebook page - Use our super powerful Patient Groups and create an Audience in Facebook based on your desired group: - Do you want to target your patients with some conditions? age? demography ? #tag?... - Do you want to target your patients who haven’t visited you for a while? - Do you want to target those who have purchased a product? orthosis.. anyone? - Super charge your new Patient Acquisition by creating Facebook Audiences who LOOK A LIKE your selected patient group - Boost your recall success rate by adding Facebook posts to your mix - Create meaningful, laser-focused targeted Patient Education campaigns - Sky is the limit Enjoy Growing Your Practice!

07.01.2022 Hi everyone We have increased the character limit of SMS, hyper recall SMS and appointment confirmation SMS to 2000 characters. Now you can hyper-recall and message your patients more effectively.

06.01.2022 Nookal users, Filter for "Invoice Items" is open for everyone. Now you can enjoy creating patient groups and communicating with your patients based on items they have in their invoices regardless of their appointment status.... This has some effects on your account: 1) The Show Performance report for campaigns is not going to show any monetary calculations unless you activate this new feature 2) Some of your dashboard metrics that are financial are not going to show any numbers unless you activate this feature. To activate this new feature please go to your Patient Groups -> Invoice Items and activate it. Enjoy Growing Your Practice