GuestCentrix | Hospitality service

GuestCentrix

Phone: +61 2 9440 9711

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• Hospitality service

24.01.2022 Our new portal has faster processing time, so your reception can spend more time focusing on guest experience rather than gathering data. Learn more here!

23.01.2022 With 2021 on the horizon, you might be wondering how to maximise your marketing efforts, and email should definitely play a big role.

21.01.2022 Say goodbye to registration cards and paper slips and step into the new era of hospitality! CMS Hospitality is excited to announce the launch of our guest facing check-in portal, which is now available and compatible with the GuestCentrix PMS and GCH version 7.0.1.

20.01.2022 A hotel blog can fuel your social media output, and demonstrate to website visitors that you’re helpful, on the pulse with the local area, and proud of your venue.

19.01.2022 By joining Aspire Software, we have experienced quicker growth and product development, all while staying true to our foundation.

17.01.2022 If you work hard on your listings, you’ll end up getting more bookings it’s that simple. Here are some tried-and-tested ways to maximise your hotel’s presence on any OTA.

17.01.2022 Overlooking certain features is an easy trap to fall into, but there are some simple tips you can use to ensure your channel manager is working as hard as possible for your hotel.

15.01.2022 Check-in has never been easier. GuestCentrix's check-in portal update will equip your hotel in adapting to the emergence of ‘paperless’ and ‘contactless’ guest experience. Reach out to your account manager to learn more!

14.01.2022 Interesting piece by InnQuest Software highlighting the emerging trend of workationers, or bleisure travelers. How can hoteliers reach this growing market?

14.01.2022 You can’t please every guest that stays at your hotel, but there are ways to deal with negative reviews in a positive fashion.

14.01.2022 With domestic travel playing a critical role in industry recovery, the freedom to move between the two states will be a huge boost for regional hotels.

14.01.2022 Excellent piece by our friends at InnQuest Software clearing up some myths about the GDPR.

11.01.2022 The abundance of hospitality technology can be both a blessing and a curse. Here are common things hotels regularly get wrong when upgrading their technology.

11.01.2022 Destination marketing can not only boost occupancy, but it can lead to more loyal guests. Excellent piece from our friends at InnQuest EMEA.

11.01.2022 Guest communication is key to ensure a smooth arrival and to deliver a great guest experience. Stay tuned for some communication enhancements coming to GuestCentrix!

09.01.2022 There is still a bustling market out there, waiting to be discovered. It’s therefore vitally important for independent hoteliers to make their property as magnetic as possible.

09.01.2022 Excellent tips from H&L Australia on how a restaurant's staff can be prepared for a reopening.

09.01.2022 Some interesting ways in which we may see hotel designers adapt.

09.01.2022 Interesting piece from The Hotel Conversation AUNZ observing opportunities for more collaboration between hotels and co-working sectors. https://bit.ly/2DrujgW

08.01.2022 It's difficult for busy hoteliers to find the time to brainstorm excellent content ideas, but the benefits of having a hotel blog are significant enough to give it a try.

06.01.2022 Guests are particularly fond of the QR codes for its convenience, as they can order food and drinks exactly when they want to, without having to flag down a server, or approach the bar.

06.01.2022 Contactless check-in provides hotel guests with a safe, highly efficient experience. It busts queues, helps with social distancing and enables hotels to deliver a service that is increasingly popular among modern guests. Reach out to your account manager or our sales team to learn more about this new feature on GuestCentrix!

06.01.2022 If you’re a busy, modern independent hotelier, how do you foster a productive team?

05.01.2022 If you come across a negative guest review, it’s imperative you remain calm, collected and capable of responding in an appropriate manner.

05.01.2022 Excellent insight from IDeaS Revenue Solutions on how hotels can form a more effective competitive revenue strategy.

04.01.2022 Even when left with a negative review, there are some quick actions you can take to address it.

04.01.2022 Here’s five things hotels regularly get wrong when upgrading their technology.

04.01.2022 Say goodbye to registration cards and paper slips and step into the new era of hospitality. Watch as our very own Alyce Sherwood explains GuestCentrix's brand new guest facing check-in portal.

04.01.2022 Regardless of the system in play, air quality will be a key focus for all hotels moving forward.

03.01.2022 Excellent insight from our friends at InnQuest Software on the value of properly assessing your guests' expectations.

01.01.2022 Designed from the ground up for the backpacking and hostelling industry, GuestCentrix Hostel.Web runs in a web browser and can be accessed quickly and easily via the internet.