Connect OS in Mandaluyong, Philippines | Business service

Connect OS

Locality: Mandaluyong, Philippines

Phone: +63 917 328 2615

Address: 20/F Robinsons Cybergate Tower 3, Pioneer St. 1550 Mandaluyong, Philippines

Website: https://www.connectos.com.au

Likes: 11208

Add/Update information

Reviews

Tags

• Business service

21.01.2022 Responsibilities General Maintain website / monthly maintenance Updates / bugs / installations/ plugins... Testing / back up New features / repairs / functionality Security / spam Form integration / CRM Website speeds Uptime testing Additional High level changes Migration Optimization SEO SSL / DNS Updates Project to migrate all website to a centralized hosting solution Shop / e-Commerce Improve efficiency and performance User experience Improve processes Minimize hassle in checkout process Website navigation Secure payments Shop speeds Hosting Service requirements: Centralize the hosting of all websites Liaise with a single contact Email and phone technical support Security monitoring Storage and space SLA’s Safe and secure hosting solutions Previous experience with WordPress Requirements More than 5 years of relevant experience Knowledge of existing WordPress functions Good understanding of PHP and front-end technologies, including HTML5, CSS3/SASS, JavaScript, jQuery, Bootstrap Experience building user interfaces for websites and/or web applications Experience designing and developing responsive design websites Comfortable working with debugging tools like Firebug, Chrome inspector, etc. Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers Ability to convert comprehensive layout and wireframes into working HTML pages Preferred to have knowledge of how to interact with RESTful APIs and formats (JSON, XML) Experience in SEO/SEM/CRO is a plus Experience in E-Commerce preferred

16.01.2022 Job Role The Graphic Designer job description includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, books, magazines, product packaging, exhibitions and more. Your graphics should capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair and a strong ability to translat...e requirements into design. If you can communicate well and work methodically as part of a team, we’d like to meet you. The goal is to inspire and attract the target audience. Responsibilities Develop original visual solutions based on requirements Prepare rough drafts and present ideas Develop illustrations, logos, websites, landing pages, interactive designs and print designs Work with team members and stakeholders to produce final design/s Test graphics across various media Ensure final graphics and layouts are visually appealing and on-brand Conduct appropriate research before starting design projects Obtain approval of concept by submitting rough layout for approval Prepares final layout by marking and pasting up finished copy and art. Complete projects by coordinating with outside agencies, contractors, etc Maintains technical knowledge by attending design workshops; reviewing professional publications; and participating in professional societies. Contributes to team effort by accomplishing related results as needed. Skills and Experience At-least 5 years experience as a Digital Designer or Graphic Designer A strong portfolio across social media, websites, landing pages, interactive design and print media Familiarity with design software and technologies (such as InDesign, Illustrator, After Effects, Photoshop) Experience with Instapage and WordPress is preferred Previous experience working with medical, healthcare or pharmaceutical clients A keen eye for aesthetics and details Strong analytical skills, with an incredible attention to detail Ability to take initiative, problem solve, and perform research Experience with Photoshop is preferred Excellent communication skills Analytical and multitasking skills Degree in Graphic Design, or equivalent experience

15.01.2022 As the Virtual Account Manager, you will be responsible for client retention and revenue growth in your assigned client base. You will build strong, meaningful relationships with your client’s key stakeholders, and will identify opportunities for increasing subscription revenue, new projects, and procurement within your assigned client base. You will also facilitate outcomes to your clients’ technology-based needs or challenges, project or service delivery issues, billing q...ueries, and more. You will need to be both commercially and technically minded, however you will have the full support of the sales engineering and marketing teams. This role will suit a candidate who delivers results, is able to work autonomously and is able to collaborate strongly across teams in the business. Responsibilities & Accountabilities: Maintain an average retention rate of 95% across your assigned clients Drive revenue growth (including MRR, subscription, projects and procurement) within your assigned clients Manage all technology-based needs or challenges, project or service delivery issues, and billing queries within your assigned clients Be the primary contact point with the Sales IVR Monitor and manage the Client Care mailbox Provide forecasting in terms of timely and accurate forecasts in format that enable short term (sales), medium term (revenue) and long term (growth) utilising company CRM. Prepare and present proposals to new prospects to ensure the opportunity is maximized to the full potential. Assists in building on existing customer success programs - adding a strategic voice to the development of innovative offerings. Passion for working with emerging technologies and a desire to deeply understand and demonstrate Client functionality, use cases, as well as business and technical elements Excellent communication (written and verbal), interpersonal and presentation skills Able to function independently, as well as collaboratively with team members Develop and maintain a relationship with key internal resources to ensure successful collaboration to meet customer needs. Skills and Qualifications: Possess a university degree with at least 2 years of ICT / Managed services selling experience Some expertise in infrastructure technology, managed services, SaaS, display and Unified Comms Start-up inspired, team player and consistently reliable individual contributor Demonstrated proficiency in managing complex sales cycles Robust interpersonal skills with evidence of teamwork and collaboration Exceptional written and verbal communication skills with customers at all levels Solid process orientation, demonstrated resource management and allocation experience, and the ability to perform multiple tasks simultaneously

15.01.2022 POSITION DESCRIPTION OUTBOUND SALES SPECIALIST Responsibilities Outbound phone prospecting Generating sales qualified Leads ... Providing prospects with indicative finance quotations Generating sales qualified Opportunities for brokers Lead Research Maintain a clean and safe workspace, and abide by workplace health and safety policies and procedures Other tasks as directed Vet lead list for warm and cold leads Use product knowledge to showcase the solutions that our company can offer to prospects Up sell additional products as need arises Use database, CRM, or other software to track progress with new prospects Maintain contact with existing clients to make sure they are satisfied and request referrals Receive performance bonus if targets are achieved. Requirements At least 3 years experience in a customer service or customer facing role Open to Australian expats only Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook) Excellent verbal and written communication Organized and able to meet deadlines Proactive attitude towards problem solving Ability to meet agreed KPI’s

15.01.2022 Provide an alternative finance proposition for Australian Students seeking to fund their Education journey in both the Higher Education and Vocational Sectors. Offer a bespoke range of responsible loan and financing products that will, for the first time, bring flexibility to how students choose to fund their education. Create - a dedicated financial services provider focused on the SME educational sector.... Innovate - a range of tailored cash solutions to provide the educational providers end to end financial solutions. The Role The purpose of this role is to provide credit underwriting support to the Lending Department to ensure the timely assessment and due diligence in the assessment of loan applications and partner applications to Study Loans. This role will focus assessing credit applications and credit worthiness whilst adhering to our funding guidelines and current credit laws and legislation. This role is critical to our growing business and will require an autonomous individual who is able to work diligently with a high level of accuracy and communication. This opportunity is ideal for someone who thrives in a growing organization and is keen to develop their skills within a friendly team of high achievers. Specific Accountabilities Evaluation of credit worthiness by processing loan applications and identifying compliance against our lending scorecard Liaising with applicants to ensure applications are complete and obtain additional supporting information to support the assessment process. Communicate with applicants and Education Providers to provide accurate information and determine suitability of applicants for a loan facility Adhere to stringent lending laws and guidelines and liaise with the Head of Lending and Collections to identify high risk applications. Responding to queries Assessment of new scenarios including credit assessment and loan structuring. Management of work in progress pipeline in a timely manner High level credit decisioning of applications Reporting of pipeline activities and performance Requirements: Exceptional verbal and written communication skills Minimum of 2 years’ experience in loan assessment/underwriting for a non-bank lender End to end loan processing experience Ability to work closely with internal and external stakeholders Impressive time management and a sense of urgency mentality Attention to detail High level Word and Excel capabilities Behavioural Competency Requirements Accountable Adaptable Analytical and Strategic Thinking Attention to Detail Collaborative Conflict Management Impact & Influence Exceptional Negotiation Self-motivated Resilient/ability to work under pressure

13.01.2022 Key Accountabilities: Plan and manage service changes efficiently and effectively Manage risks relating to new, changed or retired services... Successfully deploy service releases into supported environments Set correct expectations on the performance and use of new or changed services Ensure that service changes create the expected business value Provide good-quality knowledge and information about services and service assets. Planning and managing the capacity and resources required to manage service transitions Implementing a rigorous framework for evaluating service capabilities and risk profiles before new or changed services are deployed Establishing and maintaining the integrity of service assets Providing efficient repeatable mechanisms for building, testing and deploying services and releases Ensuring that services can be managed, operated and supported in accordance with constraints specified during the service design stage of the service lifecycle. Qualifications: Minimum 2 years’ experience in IT Service (Delivery) Management or 2-3 years in a similar transition role working for an infrastructure service provider 5+ years in the IT industry Previous infrastructure and/or consulting experience will be highly regarded IT industry awareness Broad knowledge of IT platforms and how they interact. Experience of implementing and refining incident and problem management processes from inception. Experience of working with ITSM tools to ensure compliance and user engagement with incident and problem management processes. Proven excellent knowledge of IT best practice methodologies. Able to plan and co-ordinate complexities of IT implementation. Ability to clearly communicate sometimes detailed IT information to peer and customer groups Related IT diploma or degree ITIL Foundation certified (ITIL)

12.01.2022 RESPONSIBILITIES Field incoming end user calls, emails and tickets Log all Incidents and Service Requests accurately in the ITSM tool... Prioritise and schedule resolution of tickets and escalate as needed Ensure customer Service Level Agreements (SLA) and customer expectations are met Ensure internal and external stakeholders are updated for Priority 1 & 2 tickets Installing and configuring computer hardware, software, systems, printers and scanners Investigating, diagnosing and resolving computer software and hardware faults including repairing equipment and replacing parts where applicable Adhere to the Service Desk Procedures outlined as part of this employment Support and contribute the team and company culture Mentor junior staff members and be actively involved in their development Escalation point for team members and clients MANDATORY REQUIREMENTS: Experience using ConnectWise or other ITSM tools Ability to deal with busy, high-pressure situations Excellent Communication skills and attention to detail High level of customer service and ability to comply with Service Management processes Good knowledge of End User Compute & Terminal Services Experience managing desktop user profiles, Outlook and network printers Demonstrate a professional behavior when interacting with suppliers, staff and customers Ability to maintain detailed and accurate records Ability to work independently with minimal supervision Experience using Kaseya or other RMM tools Demonstrate understanding of ITIL processes Experience supporting Microsoft products e.g. Windows7, Windows10 and O365 Experience supporting English speaking countries Related IT diploma or degree PREFERRED SKILLS ITIL Foundation certification Microsoft certifications Previous experience supporting Australian clients

09.01.2022 This position performs outbound calls to potential and current customers to qualify them as sales leads for sales specialists. This will require working closely with Sales to ensure accurate and effective quality of sales leads and Maintain contact with existing clients to make sure they are satisfied and request referrals At least 6 Months experience in a customer service or customer facing role... Open to Aussie, Brit, Irish & NZ Expats Only Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook) Excellent verbal and written communication Organized and able to meet deadlines Proactive attitude towards problem solving Ability to meet agreed KPI’s The role offers permanent Australian work hours and a Permanent Work-from-Home arrangements.

07.01.2022 Responsibilities Management of Facebook paid ad campaigns to maximize lead volume while minimizing CPL Create a regular publishing schedule Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns... Promote content through social advertising Development of brand awareness and online reputation Content management Cultivation and allocation of leads and sales Skills and Experience Graduate of Marketing relating course or equivalent At least 3-year experience in related field or post Proven track record in managing social communities and key social metrics for YouTube and Facebook/Twitter to demonstrate growth and engagement Proven track record for writing blogs in digital marketing Strong, professional and creative communication skills Knowledge and or passion for social media and the digital culture from theory to real, personal experiences Intermediate knowledge of MS Office (Word, Excel, PowerPoint) Ability to design ads and write copy is an advantage Strong analytical skills, with an incredible attention to detail Ability to take initiative, problem solve, and perform research

06.01.2022 Requirements: - Expertise in Hybrid mobile app development using React Native - Expertise in Server side scripting using NodeJS... - Expertise in ReactJS - Experience building RESTful API - Experience using Expo - Must be familiar with Git version control - Must be familiar with iOS and Android app features including in-app purchase, Other ideal skillset: - Native mobile app development using Swift and/or Java Responsibilities: - Converting design provided in Adobe Photoshop/XD or as a static image (JPG/PNG/PDF) into mobile app - Programming of features such as user authentication, once off and subscription based payment using in-app purchase, integration with 3rd party applications via API, etc. - Upgrading/fixing existing mobile apps

05.01.2022 The Sales Development Representative is a high-energy, self-motivated individual with exceptional communication and creative problem-solving skills. The person is a team player, is coachable, and has a strong desire to continually learn and improve. To be successful, the role requires self-reliance and determination to follow up with leads, qualify opportunities, set up online demos and help follow up to close deals. Excellent phone and email skills and the ability to quickly... assess and record customer opportunities will be critical to success. We're looking for professionals with strong detail orientation, and superior organizational and follow up skills. Prior lead generation or sales prospecting experience and ideally college degree will enhance your candidacy for this role. Key Job Responsibilities Identify and generate qualified leads and opportunities for Account Executives Make a high volume of daily emails and phone calls to decision makers. Schedule an online 30 minute product demo Use, maintain, and manage all prospect and lead data in Pipedrive Become a credible resource to and develop trusted relationships with K-12 school administrators and decision makers. Maintain up to date knowledge of all Enquiry Tracker product offerings Our ideal candidate Has 1-3 years of previous work experience in the K-12 sector Has experience selling a SaaS platform Has experience targeting Marketing & Admissions teams Has excellent verbal and written communications skills Is highly motivated by cold calling, asking probing questions and gathering information Is entrepreneurial, self-reliant and innovative in nature Has the organizational skills to balance and prioritize a high volume of tasks and objectives on a daily basis

05.01.2022 The Position The Shopify & AI Assistant position is a diverse, dynamic, and fun role with a strong focus on graphic design and product management activities across Client's Shopify platform. Within your role you will be responsible for photo editing and overlaying our many designs onto our shirt and product varieties. We are looking for someone with a creative eye who can modify our existing designs to sit naturally on a model wearing our apparel. The role is primarily Shop...ify focused and will include all aspects of managing our vast array of products in the Shopify backend. You will organise all the products that our customers interact with through our website. This includes tagging product variants, editing product pricing and descriptions, uploading and changing product images, creating collections, and using bulk editor. We are looking for an organised person who has a can-do attitude. You will ideally be a dog lover (or better yet, a dog mum), and be keen to learn new skills as required. You will be working with a small team of enthusiastic motherpuppers, joining us to support our huge expansion plans. The Brand values Providing a customer experience like no other Obsessed with quality Honesty and transparency (across every aspect of the business) Generosity (especially to those in need) Genuine love for humans and their fur babies we are a community Skills you need to have Adobe Illustrator and Photoshop skills (hugely important for this gig) Experienced in managing the backend of Shopify Great communication skills A strong work-ethic (we are all super hard-working motherpuppers around here) Ability to think outside the box (we like doing things differently) The kinds of things you will do (there are heaps more, but here’s a couple) Managing your workflow in excel and communicating regularly with us Catalogue all our designs, photos, and products Overlay existing designs onto models wearing our apparel Basic photo editing to ‘clean-up’ our professional photos Create product descriptions, pricing, tagging, and collections Use ‘bulk editor’ to make large updates You will be owning the backend process in Shopify for this exciting and evolving business, so a great work ethic and can-do attitude is a must Other duties as required by the Directors

04.01.2022 Responsibilities Assist and provide advice with the marketing strategy of the client to optimise the organisation’s sale of services into appropriate market segments Maintain and develop client services relationships including large mining and private businesses Represent the organisation in its relationship with external stakeholders and customers. Improve and manage brand visibility including the development and dissemination of promotional material.... Responsible for website updates Responsible for the creation and scheduling of EDM’s (2 x EDM’s per week) Social Media and Retargeting campaigns Organises Campaigns in SharpSpring Updates Sales Pipeline information as required and follow ups Updates operational meetings in SharpSpring Be prepared to learn the SharpSpring Automated Marketing System and use it Understand and know how to leverage automation in marketing Research content from Partner sites Co-Brand e-documents with company branding Develop a Marketing Plan with the Managing Director assistance Update content into the Content Calendar for approval Work a minimum of 2 weeks in advance. Create and send out EDM Campaigns to posts, blogs, website Landing Paged and Dynamic Landing Pages Join EDMs/Blogs/Posts with Social Media sites e.g. LinkedIn/FaceBook Be competent and be able to use Sales Navigator in LinkedIn Be able to produce required reports for marketing analysis Use Canva or similar to produce HTML images and retargeting campaigns Requirements Proficient with Adobe Creative Cloud, particularly with InDesign and Photoshop Proficient in using MailChimp for EDM Design Proficient with Adobe Creative Cloud, particularly Photoshop, InDesign and Illustrator Experience in Website and Graphic Designing & Video Editing Experience in Social Media Marketing Excellent verbal and written communications skills Process driven with a high attention to detail Resilient, with the ability to meet deadlines in a fast-paced environment and/or manage stakeholder expectations.