Consumer Law Centre of the ACT in Canberra, Australian Capital Territory | Lawyer & law firm

Consumer Law Centre of the ACT

Locality: Canberra, Australian Capital Territory

Phone: +61 2 6143 0044

Address: 2 Akuna St 2601 Canberra, ACT, Australia

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24.01.2022 The repeal of responsible lending law protections will impact women experiencing domestic and family violence. Click here to read the full media statement and please share far and wide this is a critical issue that must be addressed before it’s too late. https://financialrights.org.au/repeal-of-lending.../

24.01.2022 Here are some great tips to help manage energy bills. If you want to talk to a financial counsellor about your bills call the National Debt Helpline on 1800 007 007

24.01.2022 Care Inc Financial Counselling Service and Consumer Law Centre are pleased to celebrate National Reconciliation Week. We acknowledge and pay respects to the original owners and custodians of the ACT, the Ngunnawal people, and celebrate the immense contribution that Aboriginal and Torres Strait Islander people and culture make to our community. We commit to on-going acts of reconciliation in 2020 and beyond. Find some ideas on how to celebrate National Reconciliation Week here: https://nrw.reconciliation.org.au//20-ways-to-be-in-this-/ #NRW2020 #inthistogether

23.01.2022 The Senate Inquiry have released their final report on a Labor party and Centre Alliance bill designed to increase protections for vulnerable users of high-cost, short-term consumer credit contracts. The Committee reiterated support for progressing sensible reform and strengthening regulation of these consumer leases. You can read more about the Senate Inquiry's report below:... https://consumeraction.org.au/government-led-senate-commit/

23.01.2022 Today Canberra Community Law launched a new website - Covid-19 Canberra Legal Help a one-stop portal for Canberrans to access up to date legal information that they can trust all in the one place. The website is growing every day and you can expect to find more information added over the coming weeks and months. Right now, there is easy to understand legal information, fact sheets, FAQs and videos on Centrelink, Housing, Crime and COVID-19 and going to court. If you can’t find all the information you need on our website, Canberra Community Law can connect you with the right service for you. You can access the website at https://canberracovidlegalhelp.org.au/

22.01.2022 Many people have lost work as a result of the COVID-19 health crisis. It is crucial that during this period of financial insecurity people can maintain access to essential services such as housing, electricity, water and phones. People should not be faced with the added stress about how to keep the lights on or put food on the table due to an inability to pay for essential services. ... More than 60 community organisations are calling for governments and companies to make sure people #KeepConnected to essential services. Here's the full list of signatories: Accountable Income Management Network ACTCOSS - ACT Council of Social Service Inc. Anglicare Victoria ARC Justice Australian Communications Consumer Action Network (ACCAN) Australian Council of Social Service Brotherhood of St Laurence Care Inc cohealth Community Information & Support Victoria Community Legal Centres Australia Community Legal Centre Tasmania Inc. Consumer Action Law Centre Consumer Credit Legal Service WA Inc. COTA Australia - for older Australians Council on the Ageing NSW Council on the Ageing Queensland Council on the Ageing South Australia COTA (Council On The Ageing) Tasmania Cota Victoria Ethnic Communities' Council of NSW Ethnic Communities' Council of Victoria Federation of Community Legal Centres Victoria Financial Counselling Australia (FCA) Financial Counselling Victoria (FCVic) Financial Counsellors Association Tasmania Financial Counsellors' Association of NSW Inc. - FCAN Financial Counsellors' Association of Western Australia Financial Rights Legal Centre Fitzroy Legal Service Flemington and Kensington Community Legal Centre Gippsland Women's Health Good Shepherd Australia New Zealand Hume Riverina Community Legal Service Indigenous Consumer Assistance Network Ltd Inner Melbourne Community Legal Justice Connect Lakes Entrance Aboriginal Health Association MoneyMob Talkabout National Aboriginal & Torres Strait Islander Women's Alliance Neighbourhood Houses Tasmania NILS Network of Tasmania Northern Community Legal Centre Northern Territory Council of Social Service NSW Council of Social Service - NCOSS Peninsula Community Legal Centre Public Interest Advocacy Centre QCOSS Renew Salvation Army Australia Samaritans Seniors Rights Victoria South Australian Council of Social Service South Australia Financial Counsellors Association Tenants Victoria UnitingCare Australia Uniting Vic.Tas Victorian Council of Social Service WACOSS WEstjustice Women's Legal Service Tasmania Inc Women's Legal Service Victoria Read the full statement here: https://consumeraction.org.au/covid-19

22.01.2022 Care and the Consumer Law Centre are deeply concerned about the Government’s announcement last week of plans to axe Australia’s responsible lending protections for consumers. Our responsible lending laws are there to protect people from being sold unaffordable loans, saddling them with debt they will never be able to escape. These changes are designed to remove some of the burden on banks to ensure people are not sold unaffordable loans, including reducing the amount of ver...ification information customers are required to provide in order to secure loans. As the economic toll of COVID-19 hits our community, strong responsible lending protections are more, not less, important https://www.abc.net.au//government-looks-to-relax/12700136

22.01.2022 Jobseeker payments vs Jobkeeper payments - confused about the options available? this article is a good summary of the two schemes. If your employment status has been impacted by the Covid-19 pandemic and you'd like some advice, you can call Legal Aid ACT on 1300 654 314 or the Women's Legal Centre ACT on 6257 4377.

18.01.2022 Looking for a puppy during lockdown? Make sure to avoid scammers targeting those seeking a furry companion during social isolation https://www.accc.gov.au//dont-get-scammed-looking-for-a-lo

17.01.2022 The Consumer Law Centre of the ACT is excited to be teaming up with our friends at Legal Aid ACT to deliver the next Law for Non-Lawyers free online training session on 27 May 2020. We will be presenting on Financial Hardship, Consumer Law Issues & COVID-19. Click on the event for more details and don't forget to RSVP via the eventbrite link! Financial Hardship, Consumer Law Issues & COVID-19 presented by a solicitor of the Consumer Law Centre The ongoing COVID-19 pandemic an...d its impact on the economy is likely to cause financial hardship for many in our community for months to come. Care inc provides support to people in financial hardship through their financial counselling program, the Consumer Law Centre and microfinance program. The Consumer Law Centre also provides advice in relation to consumer law issues. This session will cover: Financial hardship and debt what options are available and how to talk to creditors. Predatory lending and scams. Family violence, financial abuse and the impact of COVID-19. Consumer law issues during the pandemic. Where to get help and advice. When: 9.30am on 27 May 2020 via Zoom webinar. RSVP: RSVP is essential via www.eventbrite.com.au/o/legal-aid-act-18210666546 . All queries can be emailed to [email protected].

17.01.2022 Shoalcoast Community Legal Centre is here for your community. Their Solicitors are providing free legal advice by telephone to your local area. If you would like to get in contact with the Shoalcoast Community Legal Centre you can contact them on 1800 229 529

17.01.2022 We know it can be tricky to find the Consumer Law Centre. So, we made a little video to help you! We provide free legal advice and representation in the areas of credit and debt, bankruptcy, insurance, simple contracts, and general fair trading and consumer protection. We also run the ACT's Defined Benefit Information Service which provides information and limited legal advice in relation to the ACT Motor Accident Insurance Scheme. Please call us on 61430044 if you need assistance or more information. Our offices are open 9am to 5pm Monday to Friday.

15.01.2022 Not sure if you're entitled to a refund for an event or service that was cancelled due to coronavirus? Here's what you need to know https://www.choice.com.au//articles/how-to-ask-for-a-refund

15.01.2022 We are pleased to announce that The Consumer Law Centre is the feature of the Care e-newsletter June/July 2020 edition. This edition covers what services we provide including, the Defined Benefit Information Service. In addition, the Consumer Law Centre’s latest news which will help keep you up to date on our new Factsheets, Financial Abuse booklet, and much more! To view this edition and subscribe to Care’s free e-newsletter click on the sign up button on the top of our page or click on the link https://mailchi.mp/54b10f2551c9/subscription

12.01.2022 Reports to the ACT Human Rights Commission of racist incidents have increased in recent weeks, including against health workers and retail staff, leading to a call for a national anti-racism strategy. As Canberra Multicultural Community Forum (CMCF) Inc CEO, Chin Wong states: As a community we need to make it clear to everyone that racism is not tolerated, and we need to educate people about the damage and extreme hurt that racism causes. Have you experienced or witnesse...d increases in racism since the beginning of the Covid-19 pandemic? You can reports incidents of racism and discrimination in the ACT directly to the ACT Human Rights Commission by contacting 02 6205 2222 and/or [email protected] https://www.actcoss.org.au//joint-media-release-coronaviru

11.01.2022 Do you or someone you know have fines In the ACT or NSW? Care is running Budgeting for Life workshops on 2 and 4 March. Attending all 4 sessions can contribute to $800 off your fines - spaces are filling. For more details visit https://www.carefcs.org/work-development-program

10.01.2022 A new report was released by the Economic Abuse Reference Group which highlights its impact and the importance of community, industry & government support for people who are experiencing economic abuse. Care and the Consumer Law Centre are experienced in supporting people experiencing economic abuse - please get in touch if you are in this situation and need advice and support https://earg.org.au//Responding-to-Financial-Abuse-Report-

10.01.2022 The Consumer Law Centre advice line is going live on the 1st of February! You can call the advice line if you need legal advice in the areas of credit and debt, bankruptcy, insurance, simple contracts, and general fair trading and consumer protection. A solicitor will be able to give you the advice you need on the phone and can schedule an appointment for you if your matter is more complex. This service will operate Mondays, Tuesdays, Thursday and Fridays between 2pm and 4pm. Call 6143 0044 for assistance or more information. Please like and share this post. Visit www.carefcs.org for more information on Care and the Consumer Law Centre.

09.01.2022 To keep everyone safe in light of the Covid-19 pandemic, The Consumer Law Centre will be operating a little differently. We will only be providing advice and assistance via the phone until further notice, this includes our after hours services. If you need assistance, please call us on 02 6143 0044

09.01.2022 Care Inc. is offering financial counselling for those affected by the bushfires as part of the QPRC Bushfire Assistance Hub Drop by the Old Braidwood Library, P...ark Lane, on Tuesday between 9am and 3pm to chat to our bushfire relief financial counsellor For more information call Care on (02) 6257 1788 or the QPRC Bushfire Assistance Hub on 6285 6789 Or visit our website www.carefcs.org

08.01.2022 The ACCC have adjusted their standard procedures to help consumers and business impacted by this Covid-19 pandemic. This includes increasing their efforts to monitor businesses behavior in an effort to reduce price gouging on essential items. Click on the link to find out more on what the ACCC is doing to help.

05.01.2022 Can't get a refund on your cancelled trip? Here's what to do. http://www.abc.net.au//accc-flight-centre-coronav/12188346

05.01.2022 The Consumer Law Centre offers free legal advice and representation on credit, debt, telecommunication, insurance, bankruptcy and consumer protection and fair-trading matters. We also run ACT’s Defined Benefit Information Service which provides information and limited legal advice in relation to the ACT’s new Motor Accident Insurance Scheme. The Consumer Law Centre is open 9am to 5pm Monday to Friday, with a Wednesday Evening Legal Clinic available between 5:30pm to 7:30pm by appointment only. Contact us on 6143 0044 for assistance

05.01.2022 Payday lenders charge some of the highest rates of interest and target vulnerable consumers often leading to greater financial hardship. With many Australian’s losing their jobs due to COVID-19 consumer advocates, including the Consumer Law Centre and Care Financial Counselling, call on the Government to ban payday lending for at least 6 months to help protect Australians. https://www.theguardian.com//call-for-australia-to-ban-pay

01.01.2022 Gerard Brody, CEO of the Consumer Action Law Centre and Care's financial counsellor, Deb Shroot, were interviewed on Radio National Life Matters about the hidden traps of buy now pay later and payday loan products. If you are struggling with these sorts of products call the National Debt Helpline on 1800 007 007 or visit www.ndh.org.au https://www.abc.net.au//old-and-new-ways-to-borro/12571594