Richard Hamilton & Associates in Geelong West, Victoria, Australia | Business service

Richard Hamilton & Associates

Locality: Geelong West, Victoria, Australia

Phone: +61 402 973 894

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• Business service
• Management Service

20.01.2022 Organise for Success Arranging the workplace is a first principle of success, as it's (in)effectiveness is evident before a word has even been uttered. We read workplaces visually, subconsciously, and we intuitively know when we are observing an effective workplace. Lean methods segments organisation into 5-S’s ... 1-Sort the workplace out so tools needed are available. Remove the rest 2-Set in order to ensure tools used most are closest to hand 3-Shine the workplace, letting us see when things are not right 4-Standardise the work, so there is a common approach 5-Sustain through audits and quests for further improvements How does your workplace and practices stack up? See more

07.01.2022 Acres of diamonds Acres of diamonds is a book where the central character travels the world in pursuit of wealth. Unknown to him, the farm he sold to fund his fortune seeking trip, had an oil field! Thomas Ambrose Bowen, the creator of Bowen Therapy, lived around the corner. A sculpture in the local park recognises his contribution to the world. There are resources available to us around the corner, sometimes even within our organisation, that could deliver your fortune.... So don't sell the farm, be creative, engage with your team, networks, and smart people around the corner to help you find your fortune. See more

05.01.2022 Call centre conundrum Call centres are crucial contact points. They’re often seen as cost centres and outsourced to the cheapest provider to reduce cost. The opportunity to communicate directly with customers, listening to their concerns, complaints and compliments is invaluable as it allows a direct appreciation of their views.... When organisations struggle to know what to improve, a great starting point is to listen to what their customers are saying, as customer insights are a treasure trove, pointing to the jackpot. The call centre conundrum is, that it appears to be a resource drain, however, it can be a saviour, and a key point of difference. So, listen to your customers, and start improving your results now.

04.01.2022 Transition Streets Geelong A big shout out to Transition Streets Geelong doing great work building communities and lowering carbon foot prints one street at a time. They would love your vote in the 'Pick My Project' scheme. All votes need to be in by 17th of September, so if you live local to Geelong, please consider voting for this worthwhile community project. Thanks - https://buff.ly/2CNnfdh... For those outside Geelong, I recommend the Transition Street movement as a way to reclaim community, improve carbon footprint and make the world habitable for future generations. Care for planet, people and having a sense of equity for all is a world we can all embrace

03.01.2022 Changing States Today's current state won't last forever. States change, with or without guidance. With imagination, planning and good execution, an improved future state can be created. A nearby walking track was previously an orchard. Who knows what it might be in the next 100 years? What's your landscape like? Could you design a landscape more suitable for your purposes? What isn't there yet? What would be useful? What resources are available to you? Could others help impr...ove and implement the vision? What do you need to stop doing now to create the future you want? These are some questions, to help clarify and create a future state worth aspiring towards. See more