Crossroads Care Richmond & Kingston in Teddington | Non-profit organisation

Crossroads Care Richmond & Kingston

Locality: Teddington

Phone: 020 8943 9421

Address: 1 Beverley Court, 26 Elmtree road TW11 8ST Teddington, QLD, Australia

Website: https://www.crossroadscarerk.org

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25.01.2022 Carers Rights Day 2020 is today, Thursday 26 November and the theme for his year’s Carers Rights Day is ‘Know Your Rights’.

24.01.2022 World Mental Health Day: Molly’s Story Every year on 10 October, the World Health Organisation recognises World Mental Health Day. To acknowledge this day, we’d like to tell you about Molly*, 16. Molly has been diagnosed with Autism, Attention Deficit Hyperactivity and Oppositional Defiant Disorder. She lives with her mother who has a physical disability and mental health issues, and her brother who has Special Educational Needs. ... Molly has difficulty in social situations, forming friendships and regulating her emotions, and from the age of 11-15, subsequently had five unstable school placements. She also has low self-esteem, as well as a history of self-harm. Molly has high-risk behaviours, has been reported as a missing child on a regular basis and vulnerable to child sexual exploitation. Funded through Health and Social Care, Crossroads Care Richmond and Kingston upon Thames has been providing intensive support for Molly and her family over the past several years, when the family was at risk of breakdown. The team have worked closely with Molly and her mother to tailor a suitable care respite and support plan. This bespoke plan includes encouragement with school attendance (achieving a 100% success rate) and associated schoolwork/leaving qualifications and access to further education. This support has helped to ensure that Molly and the family feels encouraged, protected and safe. As the family was recently shielding, Crossroads Care provided vital support, food bundles, frozen food and medication deliveries. We are happy to say that Molly is now in stable education and is currently attending a local college; she has formed friendships and has also completed our six-week Transition Project course, as funded via Richmond Parish Lands Charity. *Name changed to protect privacy If you do need to speak with someone regarding our respite support services, please get in touch with us on 020 8943 9421 (Monday to Friday 9am to 5pm) or email us at [email protected](responded to within 24-48 hours). Please note: we are not an emergency service. For urgent medical help, please call your local GP surgery or dial 111. For emergencies, please call 999 for an ambulance or head to your nearest A&E department. Achieving for Children Hounslow and Richmond Community Healthcare

24.01.2022 Cuckooing is when a criminal befriends a vulnerable person in their home and as comfort levels rise more criminals are brought to the home, potentially taking over the home entirely. If you are concerned about a situation, call the Council 020 8891 7971, or in emergency call 999. NHS Richmond

24.01.2022 Holistic Therapies Over six months ago, on 21 April 2020, we posted about our new therapy and multi-sensory rooms at our head office in Teddington. The funding for this transformed space was received from The Victoria Foundation's Annual Ball 2019. Created specifically for complementary massage and holistic therapies for Carers and the people they care for living in the London Borough of Richmond, we were looking forward to sharing this space with you. Unfortunately, due to... the COVID-19 outbreak, we had to put these new therapy rooms on hold. We are now pleased to say that our fully trained therapist, following government guidelines and PPE, can take bookings for stress release massage treatment and Reiki, for Carers and their cared-for living in the London Borough of Richmond. It is important that Carers’ take time out to care for their own well-being," Jess West, Massage Therapist and Crossroads Care Support Worker. Therapies and respite care will be offered subject to availability and funding; these can also be purchased privately. For more information, please call 020 8943 9421 or email [email protected]

22.01.2022 Emergency Assistance Grant Do you live in the borough of Richmond? Are you experiencing financial hardship as a result of COVID-19? Struggling to afford food or other essentials? Richmond AID and Citizens Advice Richmond may be able to help with a DEFRA emergency assistance grant for food and essentials. Subject to available funds up to 31 March 2021.... To apply you must be over 18 and live in the borough of Richmond and be struggling from the impact of COVID-19. Individuals with no recourse to public funds are also eligible, particularly if there are community care needs; they have serious health problems and there is a risk to a child’s wellbeing. The grant can be up to 500 for households with 2 children or 300 for household without children. For more information, please contact: Richmond AID on 020 8831 6464 (Monday to Friday 10am to 4pm), email [email protected] or visit their website at www.richmondaid.org.uk Citizens Advice Richmond on 0300 330 2114 (Monday to Friday 10am to 4pm) or visit www.citizensadvicerichmond.org/

22.01.2022 Carers Book Club This month, we began an online monthly Carers Book Club with Editor, Author and Crossroads Care Ambassador, Fiona Mitchell. Being a Carer, it can be difficult to take time out and relax but taking ‘time out’ is so important for our health and well-being. ... There is nothing that I enjoy talking about more than books, so I was in my element at our very first Carers Book Club, says Fiona. So far, we’ve chatted about trying to eke out time for reading; whether we prefer hardbacks, paperbacks, audio or Kindle and we’ve swapped suggestions for great reads. We even have some budding writers among the group, so it was great to swap some ideas about writing too. The consensus was that we all try to read ‘The Language of Kindness: A Nurse’s Story’ by Christie Watson which is one nurse's moving and compassionate account of her experience on many different wards during her time in the NHS. The next online Carers Book Club is scheduled for January 2021. If you are a Carer with us and would like to get involved, please contact us.

22.01.2022 Annual Review 2019-20 Our latest Annual Review is now available online. Our cover story is Matheus, 12, and his parents Joana and Vinicius, whom we’ve been supporting since 2012. It is an absolute pleasure to work with this family. From the moment you step through the door, you feel welcomed and appreciated. The love and devotion to their child is inspiring and it’s a privilege to give them the respite they so need and deserve, says Stephen Tonkin, Crossroads Care Support... Worker. Read the Annual Review 2019-20 at bit.ly/3jAZYwd @TheVictoriaFoundationUK @LBRUT @HamptonFund and Richmond Parish Lands Charity

21.01.2022 Free flu jabs for Carers Winter flu season is upon us and this year Carers are being encouraged to get their flu jab. These are free and protect you as well as the person you care for. If you care for someone who could not manage without your support because they may be elderly, have a physical or learning disability, living with an addiction, dementia, mental health condition or a long term condition, who may be put at risk if you became ill - you are eligible for a free flu... jab. If you receive a Carer’s allowance, you are also entitled to a free flu jab. If you feel this applies to you, you can request a flu jab from your GP surgery or local pharmacist. If you would like a letter that ‘proves’ you have caring responsibilities and you are therefore entitled to a free vaccination, please contact the Richmond Carers Centre on 020 8867 2380 or email [email protected]

21.01.2022 Jean and Ian’s Story For a number of years, Crossroads Care has been supporting Ian, 67 and his mother Jean, 95. Born with polio, Ian also cares for Jean who has frontal lobe dementia. I don’t know how I would have managed without the help of Crossroads Care. In order to provide the best possible care for my mum, I needed information and support," says Ian.... Before COVID-19, Ian attended our popular monthly Men Who Care project which was developed to specifically address the health, support and care needs of male Carers. Together, Ian and Jean attend our Caring Café in Sheen. This Café is specifically for Carers of people living with dementia as well as their cared-for. With the pandemic, both community services have temporarily gone online. Our Zoom Carers Support Group is led by Trustee, Margaret Dangoor. Find out more about our community services at www.crossroadscarerk.org/community-services/

20.01.2022 Please support us. Crossroads cares about the well-being of their staff and the job that we’re doing. The therapy rooms are of great value to us. Thank you to The Victoria Foundation for your continued support. Sarah, Crossroads Care Support Worker. Book NOW for The Victoria Foundation's ‘Big Night In’, Friday 11 December and support us. Funds raised will help to ensure that we can offer our holistic therapy rooms throughout 2021. ... Tickets are 30 Individual or 50 Household/Family: https://www.jumblebee.co.uk/tvfbignightineventtickets Diamond Draw Raffle tickets are 10 each. The top prize is a Diamond Bracelet RRP 1,500 kindly donated by David’s Jewellers Richmond Hill: https://www.jumblebee.co.uk/TVFBIGNIGHTINDIAMONDDRAW10 Watch a one-minute clip: https://www.youtube.com/watch?v=vSxSo6OMbSg Thank you, from all at Crossroads Care.

19.01.2022 New report from @CarersUK #CaringBehindClosedDoors found that 81% of Carers are providing more care due to the coronavirus outbreak. Find out more below.

19.01.2022 My Life Films is a charity that creates personalised films to capture the life stories of people living with dementia (PLWD) using their photos, favourite music and filmed interviews, giving PLWD a lasting form of reminiscence therapy and a way for their care workers to get to know them quickly. The films improve the mental health and wellbeing of PLWD, and enable better, person-centred care in all settings. To keep beneficiaries safe, the films are now being made remotely. ...Please contact [email protected] or visit https://mylifefilms.org for more information. To view the Crossroads Care film by My Life Films, please head to our website. Photo provided.

18.01.2022 Together, we can help children and young people through this crisis. Thank you to Crossroads Care Richmond and Kingston upon Thames Ambassador, Fiona Mitchell for pledging your support to the @BBCCiN’s 2020 Appeal Campaign Together We Can. Together we can help change young lives across the UK at bbcchildreninneed.co.uk #ChildrenInNeed

18.01.2022 The last six months has been very stressful. To now be able to come into the therapy rooms, have a massage and relax for a while has huge benefits to my mental health. And it’s great knowing that we can also provide this service to parents of the children that we care for. Thank you to The Victoria Foundation for making this possible. Danielle, Crossroads Care Support Worker and Saturday Lead Funds raised from The Victoria Foundation’s ‘Big Night In’ on Friday 11 December... 2020 will help to ensure that we can offer the holistic therapy rooms throughout 2021. Head here for more: bit.ly/35O4SS7 Thank you for your support, from all at Crossroads Care.

17.01.2022 Join the Police and your ward councillors on Tuesday 13 October and have your say about community safety and share your ideas on local priorities at your virtual Community Conversation.

15.01.2022 Get Lucky Local is a brand new and exciting weekly lottery which raises much-needed money for good and deserving causes across the Richmond Borough community. For every 1 ticket you buy, 60p will go to local charities, including Crossroads Care Richmond and Kingston upon Thames, and help to support our community. Please click on the link below for more. Thanks for your support!

14.01.2022 World Mental Health Day: Molly’s Story Every year on 10 October, the World Health Organisation recognises World Mental Health Day. To acknowledge this day, we’d like to tell you about Molly*, 16. Molly has been diagnosed with Autism, Attention Deficit Hyperactivity and Oppositional Defiant Disorder. She lives with her mother who has a physical disability and mental health issues, and her brother who has Special Educational Needs. ... Molly has difficulty in social situations, forming friendships and regulating her emotions, and from the age of 11-15, subsequently had five unstable school placements. She also has low self-esteem, as well as a history of self-harm. Molly has high-risk behaviours, has been reported as a missing child on a regular basis and vulnerable to child sexual exploitation. Funded through Health and Social Care, Crossroads Care Richmond and Kingston upon Thames has been providing intensive support for Molly and her family over the past several years, when the family was at risk of breakdown. The team have worked closely with Molly and her mother to tailor a suitable care respite and support plan. This bespoke plan includes encouragement with school attendance (achieving a 100% success rate) and associated schoolwork/leaving qualifications and access to further education. This support has helped to ensure that Molly and the family feels encouraged, protected and safe. As the family was recently shielding, Crossroads Care provided vital support, food bundles, frozen food and medication deliveries. We are happy to say that Molly is now in stable education and is currently attending a local college; she has formed friendships and has also completed our six-week Transition Project course, as funded via Richmond Parish Lands Charity. *Name changed to protect privacy If you do need to speak with someone regarding our respite support services, please get in touch with us on 020 8943 9421 (Monday to Friday 9am to 5pm) or email us at [email protected](responded to within 24-48 hours). Please note: we are not an emergency service. For urgent medical help, please call your local GP surgery or dial 111. For emergencies, please call 999 for an ambulance or head to your nearest A&E department. Achieving for Children Hounslow and Richmond Community Healthcare

14.01.2022 Only 9 days to go Until The Victoria Foundation's 'Big Night In’ Friday 11 December from 8.00pm to 9.30pm with a 'Locktail Reception' from 7.30pm. For 30 individual guest or 50 family/household, you can take part from the comfort of your own home. Plus, enter the Diamond Draw for 10 per ticket (the top prize is a diamond bracelet RRP 1500)! Head here for more: bit.ly/35O4SS7... All funds raised will help to ensure that we can offer the holistic therapy rooms throughout 2021. A beneficiary now for a number of years, The Victoria Foundation Annual Winter Ball 2017 funded training equipment for our Head Office in Teddington. This week, Crossroads Care Support Workers and qualified trainers, Alice and Danielle conducted manual handling training through our in-house training scheme. In this photo they are displaying how to move clients from bed to chair in a hoist to fellow Care Support Worker, Stephen. Being able to do this is very beneficial to our charity as it allows us to provide regular up-to-date training to all our staff, says Danielle. Thank you for your support, from all at Crossroads Care.

14.01.2022 Happy 18th Birthday Emilie, from all the team at Crossroads Care Richmond and Kingston upon Thames (who have been supporting Emily and her family for 11 years). Emilie loves her balloons from her Crossroads Care Support Workers; this has been her favourite present, says her mum. Thank you to Nick Newton from The Fun Factory - Teddington for donating and delivering the balloons for Emilie’s special day. Your ongoing kindness and generosity is truly appreciated.

13.01.2022 As part of Black History Month, on the 28 October, London Borough of Richmond upon Thames will be hosting a virtual Community Conversation. Find out more below.

11.01.2022 Please join us - Friday 11 December 2020! Crossroads Care Richmond and Kingston upon Thames are delighted, once again, to be a beneficiary of The Victoria Foundation's Annual Ball. Due to COVID-19, this year the Ball has transformed into the ‘Big Night In’. Last year, funds raised enabled us to transform our downstairs offices into two much needed therapy rooms. And funds raised from this year’s fantastic online event will help to ensure that we can offer our holistic and ta...lk therapy rooms throughout 2021. We thank you in advance for your support. ‘The Victoria Foundation is delighted to fund the Crossroads Care Therapy Rooms which are providing Carers and the people they care for such important opportunities to support their wellbeing in these extremely challenging times. This grant was made possible through the generosity of our supporters at our Annual Ball 2019.’ Lorna Votier, Development Director, The Victoria Foundation Tickets: 30 individual guest or 50 family/household Time: 8.00pm to 9.30pm with 'Locktail Reception' from 7.30pm Guests and Families/Households will receive a 20% discount code for JUST EAT! www.thevictoriafoundation.org.uk

11.01.2022 We are recruiting Care Support Workers! Would you like to work with a local CQC registered charity supporting Carers? Crossroads Care Richmond and Kingston upon Thames has full and part-time positions available, working with adults and/or children. Relevant experience preferred, but full training is available to the right applicants. Find out more about working for us at www.crossroadscarerk.org/join-us/... Crossroads Care is an equal opportunities employer. For further information, please email [email protected] or call 020 8943 9421. www.crossroadscarerk.org

10.01.2022 Community Heroes Awards The @lbrut #CommunityHeroes Awards recognises local people who have made a difference to the local community. There is still time to nominate someone. The deadline for nominations is 10pm on Monday 9 November 2020. Find out more here: bit.ly/30Iv7F1

10.01.2022 Infinite Jest's Home Theatre Club is back by popular demand! On Zoom every Saturday from 10-11am for 5-11-year olds. Join Infinite Jest Theatre Company every Saturday morning for an hour of drama fun and games, storytelling, wacky characters, creative challenges, crafting, theatre skills learning, song, dance, mindfulness and much more. ... The Club inspires creativity, expands imaginations and boosts confidence. Henry Everett, Actor, Teacher and Crossroads Care Volunteer. Limited places 10 per screen; 7.50 sibling discount Email Henry at [email protected] for more information or visit www.infinitejest.co.uk

10.01.2022 Feel Good Shopping Did you know that whenever you buy anything online, you could be collecting free donations for Crossroads Care Richmond and Kingston? There are over 3,000 shops and sites on board ready to make a donation including eBay, John Lewis, Pizza Hut and Sainsbury’s, and it doesn't cost you a penny extra! It's as easy as 1, 2, 3...... 1. Head to www.easyfundraising.org.uk and join for free. 2. Every time you shop online, go to easy fundraising first to find the site you want and start shopping. 3. After you’ve checked out, that retailer will make a donation to your good cause for no extra cost whatsoever! There are no catches or hidden charges and we will be really grateful for your donations. So far, you’ve helped us to raise 430.57. Thank you for your support!

10.01.2022 Together, we can help children and young people through this crisis. Thank you to Crossroads Care Richmond and Kingston upon Thames Ambassador, Fiona Mitchell for pledging your support to the @BBCCiN’s 2020 Appeal Campaign Together We Can. Together we can help change young lives across the UK at bbcchildreninneed.co.uk #ChildrenInNeed

10.01.2022 Are you creative, aged 18-25 and based in Greater London? @GrowWildUK are offering you the chance for a place on their arts programme, plus a grant of 500 for materials and resources. Send Grow Wild a proposal for a creative project inspired by UK native plants and fungi. See their post below for more details.

10.01.2022 Join the Police and your ward councillors on Wednesday 4 November and have your say about community safety and share your ideas on local priorities at your virtual Community Conversation. See below for more.

09.01.2022 Please support us. It is important that Carers’ take time out to care for their own well-being. Thank you to The Victoria Foundation for your continued support. Jess, Crossroads Care Support Worker and Massage Therapist. Funds raised from The Victoria Foundation’s ‘Big Night In’ on Friday 11 December 2020 will help to ensure that we can offer the holistic therapy rooms throughout 2021. Head here for more: bit.ly/35O4SS7... Thank you, from all at Crossroads Care.

08.01.2022 We're proud to be supporting @BBCCiN's 2020 Appeal Campaign - Together We Can. Together we can help change young lives across the UK at bbcchildreninneed.co.uk #ChildrenInNeed In this photo: Magda, Senior Crossroads Care Support Worker

08.01.2022 The government has announced that London will move into Tier 2 high alert level of COVID-19 restrictions from Saturday. Please keep washing your hands, wearing a face covering and keeping your distance. Please click on the link for more. https://www.richmond.gov.uk/coronavirus_information

06.01.2022 The first Get Lucky Local was drawn on Saturday 14 November and the results are in. See their website for results and remember to check your email to see if you've won! The next prize draw is Saturday 21 November. Grab your 1 tickets at www.getluckylocal.co.uk and remember that 60% of each ticket goes directly to the charity you support. So far, you’ve bought 598 worth of tickets for Crossroads Care, which means that 358.80 goes directly to us. Thanks so much!

06.01.2022 COVID-19 Response 2020 Thanks to funding distributed by The National Lottery Community Fund and part of the government’s 750m support package for charities, we’re able to continue caring for people in need. Read our COVID-19 Response 2020 report at bit.ly/2ESYbmZ @dcmsgovuk @TNLCommunityFund #CommunitiesCan @LBRUT @achievingforchildren @HamptonFund and Richmond Parish Lands Charity

04.01.2022 If you care for a child or young person who has additional needs or a disability you are entitled to a AfC info for Kingston and Richmond Parent Carer Needs Assessment. Please see link below for more.

03.01.2022 Thank you, Waitrose Every month, as part of the Community Matters Scheme, each Waitrose store donates a share of 1,000 (500 in convenience shops) between three causes. In ‘normal circumstances’, customers are given a green token at the checkout to place in one of three boxes each allocated to a different cause. Due to COVID-19, the tokens are not currently being distributed and collected, so the funds are split equally amongst the three charities. ... Thank you to Waitrose Surbiton for donating 334 to our charity. Your support is greatly appreciated. Waitrose & Partners

02.01.2022 Thank you, Waitrose Every month, as part of the Community Matters Scheme, each Waitrose store donates a share of 1,000 (500 in convenience shops) between three causes. In ‘normal circumstances’, customers are given a green token at the checkout to place in one of three boxes each allocated to a different cause. Due to COVID-19, the tokens are not currently being distributed and collected, so the funds are split equally amongst the three charities. ... Thank you to Waitrose Surbiton for donating 334 to our charity. Your support is greatly appreciated. Waitrose & Partners

02.01.2022 For over four years, BBC Children in Need has funded the vital sporting activities at our long-running Saturday Club for 8-18-year olds with SEND. Due to COVID-19, the classes are currently run via Zoom and in small groups (following government regulations). This popular club will be celebrating its 20th year in 2021. The Saturday Club is a lifeline for many vulnerable children in our community and I am proud to be a part of it, says Elliott, 20, Crossroads Care Young Amba...ssador. Thank you, Elliott for pledging your support to the @BBCCiN’s 2020 Appeal Campaign Together We Can. Together we can help change young lives at bbcchildreninneed.co.uk #ChildrenInNeed Find out more about the Saturday Club at https://www.crossroadscarerk.org/community-services/