CTST | Community organisation

CTST

Phone: +61 1800 781 033

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25.01.2022 CTST recognises that many of us here in the community are feeling scared, worried and overwhelmed about the Coronavirus (COVID19) outbreak. Today, more than ever, our elders need our love. Check in regularly with older family members. Pick up the phone. Reach out. Well get through this together.

25.01.2022 Thank you to all our staff for the wonderful work you do to make sure we can provide essential community transport services during these difficult times to the Tasmanians who need us.

24.01.2022 Our good friends at Advocacy Tasmania are there to help.

23.01.2022 As you go about your everyday life, germs accumulate on your hands. After you touch your eyes, nose or mouth, germs carried there can cause infections. Frequent hand-washing is one of the best ways to avoid getting sick and spreading illness. Read Heath Directs hand washing tips here: https://www.healthdirect.gov.au/hand-washing For up to date information on CTST services, visit our website: https://ctst.org.au/covid19/... For accurate information about coronavirus (COVID-19), visit the Australian Department of Health website: https://www.health.gov.au/

23.01.2022 Our volunteers are worth their weight in gold. The compassion they show to the Tasmanians we serve is an inspiration for us all. To all our volunteers whove had to temporarily step away to care for their own health and safety and to take care of family at this time - we salute you for making such a difficult choice at this time, and we look forward to a time when we can welcome you all back again. If the world becomes a better place tomorrow, it will happen because of volu...nteers like our CTST drivers and admin volunteers. Thank you and Happy Easter, on behalf of all your passengers and from all the staff at CTST. www.ctst.org.au 1800 781 033

22.01.2022 The CWA in Tasmania is looking at setting up a Virtual Branch: This virtual branch will give ladies an opportunity to be part of the organisation in which they will be able to participate in many of our activities in regard to assisting the community through fundraising for our annual cause or knitting trauma teddies for Palliative Care or by bringing to the attention of the government or other bodies, the needs for women and children in the rural and remote areas of our state. For more information, visit https://cwaintasmania.com.au/expressions-of-interest-in-a-/ or phone The Secretary 03 6231 3706.

21.01.2022 Thanks to everyone who attended the VTCTA Annual General Meeting today. Congratulations to the new Committee of Management: - President: Lyndon Stevenson from C...TST - Community Transport Services Tasmania - Deputy President: Richard Garlick from Sunassist Volunteer Helpers Inc. - Treasurer: Rita Lang from Bridges Connecting Communities - Secretary: Vivienne Cunningham-Smith from Eastern Volunteers And General Committee Members: - Ann Burgess from South East Volunteers - Danny Davis from LINK Community Transport - Jadie Hunter from Australian Red Cross - Victoria - Jeanette Ryan from Western District Health Service - Jim Watkins from Uniting Vic.Tas - Rebecca Burton from Nillumbik Shire Council We look forward to another great year as the peak body for community transport in Tasmania and Victoria.

19.01.2022 Mental Health Week The theme this year is 'We all have a role to play.' Given all that has already happened in 2020, the theme this year couldn't be more appropriate. We all have a role to play to find ways to support our own mental health and the mental health of our families and friends. During the COVID-19 crisis we have had to develop new and innovative ways of keeping connected, checking in with each other and preventing ill-health where possible. Physical distancing ...is part of the ‘new normal’ of our lives - but we’re no longer calling it ‘social’ distancing. Some of our elder Tasmanian’s have been especially isolated by the COVID-19 pandemic. Stay socially connected and check in on your loved ones. If you need help - ask for it now: Lifeline: 13 11 14 lifeline.org.au beyondblue: 1300 22 4636 www.beyondblue.org.au SANE Australia helpline 1800 18 SANE (7263) or www.sane.org Suicide Call Back Service 1300 659 467 www.suicidecallbackservice.org.au

18.01.2022 Given the current and changing situation regarding coronavirus (COVID-19), we would like to let you know about some of the steps we have taken to minimise the impact that the virus has on the health and well-being of our passengers, our volunteers, and our staff. Early this year, Community Transport Services Tasmania (CTST) strengthened their Infection Control Management Plan to include a response to the presence of coronavirus disease (COVID-19) in Tasmania. Our Plan includ...es three escalation Levels to meet this challenge and to support our primary focus of safety. To best protect our passengers, volunteers, and staff, the management team meets daily to review our Plan and to ensure the continual monitoring of government advice and all other relevant indicators that may initiate escalation. CTST commenced a staged approach of Level 1 on 2 March 2020. This includes specific COVID-19 risk assessment, general health and hygiene, and communication including COVID-19 symptoms awareness education. Level 1 means we have added COVID-19 specific assessment to the booking and confirmation process. This will include questions regarding interstate or overseas travel, symptoms, and contact with known COVID-19 cases. CTST HAS NOW MOVED TO LEVEL 2 EFFECTIVE IMMEDIATELY. Additional to the measures of Level 1, Level 2 will include: No transport bookings will be taken for people who have travelled into Tasmania or had household members travel into Tasmania (overseas or interstate travel) within 14 days preceding the booking date. Only essential transport services will be provided (e.g. medical, pharmacy, food). All group social outings will be suspended until further notice. While CTST will significantly reduce shared transport (multiple passengers in a vehicle), we will advise of shared transport instances and provide our passengers with the opportunity to cancel if they prefer. As the COVID-19 situation develops, Level 3 is likely to be implemented within the coming weeks. This will involve further suspension of services or may include all CTST community transport services being suspended. ============================================== The situation with coronavirus is changing regularly. People can stay up to date by visiting the Tasmanian Department of Health coronavirus website at http://www.health.tas.gov.au/coronavirus or the Australian Government Department of Health website at https://www.health.gov.au/. Anyone requiring more information about coronavirus should contact the National Coronavirus Health Information Line on 1800 020 080.

18.01.2022 It’s going to be great to get and about again in October catching up with old and new friends while enjoying some of the more than 300 events on offer around the state. For the first time, around 30 events will be simultaneously live-streamed to those who cannot physically attend the events. There will also be several online-only events. To access the program online, visit https://www.cotatas.org.au//Seniors-Week-Program-2020_WEB3 Printed guides are available at the usual... locations: all Australia Post outlets, Service Tasmania shops, libraries, Council offices, community health centres, Neighbourhood Houses, selected aged care facilities and some community pharmacies. Visit https://www.cotatas.org.au/programs/seniorsweek/ for more information.

17.01.2022 TRAVELLING SAFE WITH CTST ============================ In addition to our regular vehicle cleaning, our drivers will now be sanitising all high touch surfaces like door handles, seat belts, and handrails regularly. We ask that our passengers continue to keep up good hygiene and use common sense on board.... What you can do: ============================ Answer a few questions when you book - to make sure its safe for you to travel with us Follow any requests from your driver Sit in the back, left seat of our cars, or where the driver indicates in our buses Use our complimentary hand sanitiser when you start your journey Cover your nose and mouth if you cough or sneeze Avoid touching surfaces inside the car or bus whenever you can Keep up good hygiene and use common sense For more information on COVID-19 and how to prevent its spread, visit www.health.tas.gov.au/coronavirus. Thank you in advance for your understanding and patience during this time.

15.01.2022 BreastScreen Tasmania has been providing free screening mammograms (breast xrays) in Tasmania for over 20 years. Screening mammograms are the best way for women in our community to detect breast cancer early, giving us the best chance of survival. If you know any woman over 40 not having their regular screening mammogram, please encourage them to make their appointment now, by calling 13 20 50.

15.01.2022 Please share: Ensuring vulnerable Tasmanians can continue to receive groceries and essential items, as well as access essential transport where required, is vital. This is why CTST has now extended our current service to include transport of clients to essential medical appointments, plus the option of delivery of essential supplies such as groceries and pharmacy items where delivery is not available. Delivery services are free to eligible clients. For further information email: [email protected] or call 1800 781 033 Stay safe!

14.01.2022 Wellness is a journey ... Most people want to age in their own home, feel safe and well, and stay in control of their own life. Wellness is a very personal journey. While many of us ... want similar things, everyone is dierent. We all value dierent things, have dierent goals and challenges, and we move at our own pace. Our every-day choices and daily decisions aect our health and well-being. Being healthy and feeling well is so much more than getting good test results from the doctor. Visit the COTA (Council On The Ageing) Tasmania website for more information and free resources: https://www.cotatas.org.au/information/well-at-home/

14.01.2022 Vacancy: Quality Coordinator (Please share.) CTST is looking for an inquisitive, detail oriented, resilient communicator who can speak with clients on the phone in a way that balances professional objectivity with empathy.... While a background in aged care quality would be an asset, we will certainly consider applicants with experience in other highly regulated sectors. If you're passionate about making a difference and want to work for a not-for-profit helping thousands of Tasmanians, we want to hear from you. This full-time position is based in Glenorchy and is classified at level 3 of the Social Community Home Care and Disability Services Award 2010 with the benefits of salary sacrifice options. Visit Seek (https://www.seek.com.au/job/50576470) or our website for more information. Please ensure you address the selection criteria in your application. Applications close midnight Sunday 27 September. If you have any questions about this role, please don’t hesitate to ask us.

14.01.2022 The health and wellbeing of our passengers, volunteers, and staff is our highest priority. Therefore, CTST has made some necessary changes to the operation of our offices around Tasmania. As a precaution, CTST is temporarily closing public access to all of our offices. Two offices will remain open with reduced hours for the time being, but access will be limited to staff and CTST drivers only. Our staff are now predominantly working from remote / home-based offices around the... state and are ready and willing to answer your phone call. Service delivery to the Tasmanian community will continue as normal in every other respect, while we take the recommended measures to reduce the risk to staff and drivers at our offices. Passengers can contact us by phone 1800 781 033 or email: [email protected] To ensure the safety of our passengers, we have already implemented a number of safety precautions. We are monitoring up-to-the-minute advice from the Australian Department of Health and the Tasmanian Department of Health & Human Services and were adhering to all recommendations affecting community transport. For further information visit our website at: www.ctst.org.au/covid19 Stay safe!

13.01.2022 If you need assistance with essential transport this includes medical, pharmacy, and food shopping then please do not hesitate to call us. We are here to support you in any way we can. Phone 1800 781 033 CTST has implemented safety and health precautions designed to keep our passengers safe. We are monitoring up-to-the-minute advice from the Australian Department of Health and the Tasmanian Department of Health & Human Services and were adhering to all recommendations... affecting community transport. EXCEPTIONS Department of Health guidelines to best protect our passengers have been adopted by CTST and therefore, at this time, we are not able to transport clients who: have returned to Tasmania from interstate or overseas in the last 14 days, have been in contact with a confirmed case of COVID-19, or have been directed to quarantine at home have a fever or symptoms of a respiratory infection such as a cough, sore throat or shortness of breath. CTST UPDATES ON THE CURRENT SITUATION Visit http://ctst.org.au/covid19/ ADVICE AND INFORMATION As always, for any health concerns, please phone your doctor. Information and resources on COVID-19 https://www.coronavirus.tas.gov.au/ Frequently asked questions answered tiny.cc/covidfaq

13.01.2022 One of Breastscreen's mobile screening units will be visiting KINGSTON from 28th September to 23rd October. If you need assistance with transport and are registered with CTST, phone us on 1800 781 033 to enquire about available transport times prior to making your appointment. For more information and a full schedule of Breastscreen bus locations around Tasmania, visit: http://www.ths.tas.gov.au//breastscreen_tasmania_mobile_un

13.01.2022 Struggling due to COVID-19? You can talk to Phone A Tasmanian Lifeline on 1800 98 44 34, 8am to 8pm, 7 days a week.... Visit their Facebook page or website for more information - Lifeline Tasmania, https://www.lifelinetasmania.org.au/

12.01.2022 Please check in regularly with family members and friends who are elderly or otherwise particularly vulnerable at this time - and especially those who live alone. Helping others with gentle connection and reassurance helps calm our own anxieties. For information about CTST community transport services, please visit our website and follow the link from the home page www.ctst.org.au... Where can I get more information? For the latest advice, information and resources about coronavirus (COVID-19) go to the Australian Government Department of Health website www.health.gov.au and follow the link from the homepage. If you think you might have coronavirus (COVID-19) because of recent travel or contact with a confirmed case, phone the Tasmanian Public Health Hotline (1800 671 738) for advice. If you havent travelled or had contact with confirmed case, phone your doctor or healthdirect Australia (1800 022 222). Protect others around you by washing your hands and keeping your distance.

12.01.2022 The fifth annual Tasmanian Volunteering Awards recognise volunteers across the State who make a difference within their community. The Volunteering Tasmania awards celebrate those amazing people contributing across Tasmania and in every aspect of life every contribution is significant. Nominations are open until 30 March, with category finalists announced on 1 May and the Awards will be held at Government House on May 18th 2020. Click the links below to nominate your favour...ite CTST volunteer today... COMMUNITY CARE & HEALTH CATEGORY - https://bit.ly/3bheLbr VOLUNTEER OF THE YEAR AWARD - https://bit.ly/39g2aDS

11.01.2022 What you need to know: CTST INFORMATION UPDATES will be posted on our website ctst.org.au/covid19 and on this Facebook page. STAY INFORMED - The Australian Government Department of Health website has detailed information and is being updated as the situation develops. (Click the link to visit: https://www.health.gov.au//novel-coronavirus-2019-ncov-hea)... WASH YOUR HANDS frequently and thoroughly, with soap and warm, running water. REASSURE FAMILY AND FRIENDS that, if they are well, they do not need to wear a facemask. Facemasks are generally for people who are sick. There is no reason to wear a facemask for protection against COVID-19 unless you are directly caring for people who are suspected cases. CALL FOR ADVICE. If you havent travelled or had contact with confirmed case, phone your doctor or healthdirect Australia (1800 022 222). If you think you might have COVID-19 because of recent travel or contact with a confirmed case, phone the Tasmanian Public Health Hotline (1800 671 738) for advice.

11.01.2022 CTST is here for our clients and will be providing transport every day except public holidays between now and the New Year. If you’d like to place a transport request for any day between today and 8 January, call us today - as our transport schedule is filling fast! Phone 1800 781 033.

11.01.2022 Hi everyone, an update The Tasmanian Government has Just launched a new Tas Government website for all State Government information on Coronavirus, please visit here www.coronavirus.tas.gov.au ... For up to date information on CTST services at this time, please visit our website: https://ctst.org.au/covid19/ See more

11.01.2022 Did you know that carers and other support people travel free with CTST when they’re accompanying the person they’re caring for? From October 11 to 17 2020, National Carers Week is a time to recognise the 2.65 million Australians who provide care and support to a family member or friend with disability, mental health condition, chronic condition, terminal illness, an alcohol or other drug issue, or who are frail aged. This National Carers Week, Tell Us Why You Care. Head over to the official website to get involved and tell your story http://www.carersweek.com.au/tell- us-why-you-care/

10.01.2022 National COVID Older Persons Information Line: 1800 171 866 The new National COVID Older Persons Information hotline will help older Australians get the critical information they need to stay healthy and safe during the pandemic. The hotline provides an access one-stop source for:... - Personal support - Questions - Up-to-date guidelines Older people, carers, people living with dementia and their families are encouraged to call the hotline to speak to friendly, specially trained staff from a seniors advocacy organisation. Council on the Ageing (COTA) Australia, National Seniors Australia, Older Persons Advocacy Network (OPAN) and Dementia Australia have banded together, supported by the Commonwealth Government, to create the National COVID Older Persons Information Line. (Further information also available on COTA (Council On The Ageing) Tasmanias Facebook page)

08.01.2022 National Volunteer Week is the annual celebration to acknowledge the generous contribution of our nations volunteers. At this uncertain time CTST feels it is more important than ever to recognise and acknowledge our volunteers.Volunteering is at the heart of CTST. Without volunteers we simply could not be who we are today. To all of our volunteers, thank you for what you do. You have our everlasting gratitude this week, in particular, for what you do year-round, so often without recognition or fanfare. If youd like to leave a comment below thanking our lovely volunteers - these will all be shared with them at the end of the week! Please share

07.01.2022 Area Connect Tasmania, social enterprise public transport supporting the local community through the Sorell Jobs Hub. Visit www.areaconnect.org.au for more information about this service.

07.01.2022 CTST phone lines have been affected by the current telephone network congestion across Australia. We are receiving daily updates from our phone provider but, in the meantime, please keep trying to call us on 1800 781 033. Phone lines are becoming available as soon as someone somewhere else in Tasmania finishes their call. You can also contact us via ... EMAIL: [email protected] or you can send us a Facebook MESSAGE and well pass it on to our transport coordinators. Thank you for your patience. For up to date information on CTST services at this time, please visit our website: https://ctst.org.au/covid19/ For accurate information about coronavirus (COVID-19), visit the Australian Department of Health website: https://www.health.gov.au/

07.01.2022 Community Transport Services Tasmania (CTST) is a state-wide community based not-for-profit organisation that provides affordable door-to-door community transport for the over 65s, and people with a disability. We also have a new service that is helping vulnerable Tasmanians to stay safely at home - free deliveries of groceries, pharmacy items, and essential supplies. Our transport service - provided at a government subsidised fee - is still operating, getting people where they need to be for medical, pharmacy, and grocery shopping in their local community. Call today to find out how it works - 1800 781 033 www.ctst.org.au

07.01.2022 Just a reminder that the southern offices of CTST will be closed today for the Royal Hobart Regatta public holiday. Our fantastic team of staff in the north and northwest will be answering the phones for you all. Happy Monday!

07.01.2022 You may be wondering whats happening with your community transport services as a result of the coronavirus (COVID-19) outbreak. UPDATE We have already implemented a number of precautions designed to keep you safe. We are monitoring up-to-the-minute advice from the Australian Department of Health and the Tasmanian Department of Health & Human Services and were adhering to all recommendations affecting community transport.... SAFETY MEASURES ALREADY IMPLEMENTED We have limited services to essential transport only (e.g. medical, food shopping) and our Social Outings program has been suspended for now We are asking all passengers questions about recent travel out of Tasmania, any symptoms, and other risk factors when they phone to request transport Drivers and staff who must self-isolate due to recent travel into Tasmania have been taken off the roster until theyre cleared. CTSTs normal service guidelines also protect our passengers, for example, drivers who are unwell are not permitted to drive until they have fully recovered; our drivers and staff receive training in correct hand hygiene; and our drivers are provided with free influenza vaccinations every year. NEED ESSENTIAL TRANSPORT? CTST is only a phone call away! 1800 781 033 If you need assistance with essential transport this includes medical, pharmacy, and food shopping then please do not hesitate to call us. We are here to support you in any way we can. EXCEPTIONS Department of Health guidelines that protect older Australians have been adopted by CTST and therefore, at this time, we are not able to transport you if: youve returned to Tasmania from interstate or overseas in the last 14 days, youve been in contact with a confirmed case of COVID-19, or you have a fever or symptoms of a respiratory infection such as a cough, sore throat or shortness of breath. ADVICE AND INFORMATION As always, if you have concerns about your health, phone your doctor. Advice, information and resources on COVID-19 https://www.coronavirus.tas.gov.au/ Tasmanian Public Health hotline 1800 671 738 Information for older Australians tiny.cc/olderaustralians Frequently asked questions answered tiny.cc/covidfaq OTHER MEASURES Our management team is meeting every day to review and update our safety measures, to ensure were doing everything we can to keep you safe. If the government advice changes, there may be other precautionary measures we will need to put in place. We will let you know if any of these materially affect your service. Lyndon Stevenson Chief Executive Officer 26/3/2020

04.01.2022 Thank you for trusting us with your transport needs this year. CTST sends you and your loved ones warm Christmas greetings and wishes for a wonderful New Year! Our offices reopen... Tuesday 29 December Until then, you can email us at [email protected] or leave a message at 1800 781 033

04.01.2022 THERES MORE TO SAY AFTER R U OK? 2020 has been a challenging year for everyone and circumstances have made it even more important for us all to stay connected and, for those who are able, be willing to support those around us. This years R U OK? campaign helps Australians know what to say when someone says theyre not OK and guide them through how they can continue a conversation that could change a life. You dont have to be an expert to keep the conversation going when ...someone says theyre not OK. By knowing what to say you can help someone feel supported and access appropriate help long before theyre in crisis, which can make a really positive difference to their life. Learn what to say after R U OK?

04.01.2022 Happy 2021 from CTST to you and your loved ones!

04.01.2022 Check in on elderly family members and friends. It only takes a few minutes to reach for the phone and connect with your loved ones make sure theyre okay, make their day! For up to date information on CTST services at this time, please visit our website: https://ctst.org.au/covid19/... For accurate information about coronavirus (COVID-19), visit the Australian Department of Health website: https://www.health.gov.au/

04.01.2022 RAW - Rural Alive & Well are there for you when times are tough. Their Outreach Team are mates, a non-judgmental ear when you need it the most. If you or someone you know is feeling down, dont hesitate, the Outreach Team is available 24/7 call 1300 HELP MATE (1300 4357 6283). Visit their web page for more information: http://www.rawtas.com.au/... For up to date information on CTST services at this time, please visit our website: https://ctst.org.au/covid19/ For accurate information about coronavirus (COVID-19), visit the Australian Department of Health website: https://www.health.gov.au/

04.01.2022 Ensuring vulnerable Tasmanians can continue to receive groceries and essential items, as well as access essential transport where required, is vital. This is why CTST has now extended our current service to include transport of clients to essential medical appointments, plus the option of delivery of essential supplies such as groceries and pharmacy items where delivery is not available. Delivery services are free to eligible clients. For further information email: [email protected] or call 1800 781 033. Stay safe! Lyndon Stevenson CEO

04.01.2022 It's a public holiday next Wednesday (6 January) - but CTST is open for transport as usual. Bookings phone number 1800 781 033. Email [email protected] Website www.ctst.org.au

03.01.2022 National COVID Older Persons Information Line: 1800 171 866 The National COVID Older Persons Information hotline can help older Australians get the critical information they need to stay healthy and safe during the pandemic. The hotline provides an access one-stop source for:... - Personal support - Questions - Up-to-date guidelines Older people, carers, people living with dementia and their families are encouraged to call the hotline to speak to friendly, specially trained staff from a seniors advocacy organisation. Council on the Ageing (COTA) Australia, National Seniors Australia, Older Persons Advocacy Network (OPAN) and Dementia Australia have banded together, supported by the Commonwealth Government, to create the National COVID Older Persons Information Line. (Further information also available on COTA (Council On The Ageing) Tasmanias Facebook page) For information on current restrictions in Tasmania - visit: https://www.coronavirus.tas.gov.au/ or call the Public Health Hotline on 1800 671 738

01.01.2022 This time of necessary reduced physical social connection can be very difficult for family and friends who already live alone, so lets help them through it. Phone them and stay in touch, check theyre okay, reassure them, let them hear your voice and know that you love them, send them photos of outside-world beauty. Physical distancing doesnt need to be social distancing. #stayintouch RESOURCES:... CTST community transport - www.ctst.org.au Coronavirus (COVID-19) (Tasmania) - https://coronavirus.tas.gov.au/ For older Australians: https://www.health.gov.au//coronavirus-covid-19-informatio RAW - Rural Alive & Well, call 1300 HELP MATE (1300 4357 6283) - https://www.rawtas.com.au/ COTA (Council On The Ageing) Tasmania - https://www.cotatas.org.au/ Lifeline Tasmania - https://www.lifeline.org.au/tasmania/tasmania-home Advocacy Tasmania - https://advocacytasmania.org.au/ Beyond Blue mental wellbeing support service: https://coronavirus.beyondblue.org.au/ You can access COVID-19 information in your language on the Department of Home Affairs website - https://www.homeaffairs.gov.au//Pag/covid-19-english.aspx