Centre for Cultural Diversity in Ageing in Hawthorn East, Victoria | Community group

Centre for Cultural Diversity in Ageing

Locality: Hawthorn East, Victoria

Phone: +61 3 8823 7979

Address: Level 1, 789 Toorak Road 3123 Hawthorn East, VIC, Australia

Website: http://www.culturaldiversity.com.au

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• Community group
• Non-profit organisation
• Social service

24.01.2022 What happens when you combine stats about Chinese-Australians with the making of dumplings...

23.01.2022 PROVIDERS TOLD US THEY NEED CONSUMER FEEDBACK FORMS IN LANGUAGE We listened to your need for translated resources and have developed a Consumer Feedback Form in 12 key community languages. The form can be downloaded for free and used by service providers to give an easy and accessible way for consumers, family members, representatives and others to provide feedback to the service.... You can download the forms from our website. http://bit.ly/consumer-feedback-forms While you’re there grab our Culturally Inclusive Feedback Practice Guide. It gives clear and simple suggestions for obtaining feedback that considers the diverse needs of your consumers. http://bit.ly/culturally-inclusive-feedback-practice-guide #DiversityandInclusion #AgedCare

23.01.2022 Norfolk Island is rich in culture and traditions handed down by the Pitcairn Island descendants. Weaving is still practised today and also taught at the school. You can find beautiful hats, baskets, and bookmarks for sale at the Visitor Information Centre.

21.01.2022 Melbourne Health is looking for more people to join their Community Advisory Committee in 2020. Visit their website to complete an expression of interest form: https://www.thermh.org.au//patient-and-consumer-e/join-cac

21.01.2022 Another wonderful day at Federation Square for Seniors Festival!

18.01.2022 3 LESSONS LEARNT COACHING 200 OLDER PEOPLE TO ACCESS ZOOM SUPPORT GROUPS We spoke with Dorothy Yiu, Manager at The Chinese Cancer and Chronic Illness Society, about how her small organisation coached their older clients to access online support groups. We asked Dorothy what advice she had for other leaders in aged care services.... 1 The most important thing is the commitment of your staff or volunteers. 1 staff member guided 12 volunteers to become digital coaches. Each coach went on to support 10 clients. They also mentored the rest of the volunteers. 2 Don't be afraid that older people can’t learn because they have all these barriers. 3 It's a matter of practise, an ongoing process so that the clients keep doing it and keep practising and they finally learn it." The digital coaches supported 200 clients to access the online support groups. It wasn’t easy, it took patience, resilience and repetition. The Society runs 10 Zoom support groups a week with 12 participants per group. They hold health and wellbeing seminars that attract 45-65 participants. If you’d like more info about digital inclusion check out our Digital Inclusion Practice Guide. http://bit.ly/digital-inclusion-practice-guide #DiversityInclusionGoodPractice #DiversityInclusion The Chinese Cancer and Chronic Illness Society

17.01.2022 How do you say lunch in Slovenian and this way to the garden in Punjabi We’ve just added 20 new languages to our Communication Cards and Aged Care Signage. The Centre now has Communications Cards and signage in 57 languages.... The COMMUNICATION CARDS show a range of daily activities and situations. They can be used to prompt discussion, assist with directions and clarify a client’s needs. The cards cover: Food / Drink / Meals Personal Care Feelings / Pain Religion / Spirituality Sleep Mobility Aids Medical / Health Specialists TV / Recreation Download your cards at https://bit.ly/communication-cards AGED CARE SIGNAGE helps residents in aged care facilities navigate their way around their home or service. Signs include: Kitchen Dining room Keep out Danger This way to the garden Download the Aged Care Signage at https://bit.ly/aged-care-signage

17.01.2022 We welcome the new sign language interpreting service announced by the Department of Health. Older people who don’t have access to sign language interpreting services through aged care programs or the NDIS can now access free sign language interpreting services for daily activities. These activities include:... Family/social events Banking Moving/selling house Dealing with agencies/advisors. The services are available face-to-face or by video call. Tactile signing and hand over hand interpreting are available for people who are deafblind. Each consumer can access 40 hours of interpreting services per year. Consumers who are over 65 won’t be required to receive an aged care assessment. Consumers can register for the service and book via the Auslan Connections website or by calling 1300 010 877. Bookings should be made in advance when possible. http://auslanconnections.com.au/

17.01.2022 REVISITING AN IMPORTANT RESOURCE | INTERPRETER WALLET/PURSE CARDS We’re committed to working with service providers to strengthen the voices of older people and promote the ability of older people to communicate with services in their preferred language. To support this the Victorian Government developed wallet-sized interpreter cards in 32 languages. Older people can use them to ask for interpreter services. The cards help providers identify which language is needed.... You can visit our website to download the cards. http://bit.ly/interpreter-cards #DiversityInclusionGoodPractice #DiversityandInclusion #AgedCare

16.01.2022 If your loved one is accessing Aged Care services and would like to make a submission to the Royal Commission into Aged Care Quality and Safety, please use our ...handy toolkit to get them through the process. To encourage submissions, these are being accepted in all languages and even through audio recordings. http://fecca.org.au/acrc #TellYourStory #AgedCare #RoyalCommission See more

14.01.2022 SBS National Languages Competition 2019 is an SBS Radio initiative to encourage and celebrate a love of learning languages in Australia. Visit sbs.com.au/nlc19 to ente

13.01.2022 This story is about the importance of understanding that people, especially older people with dementia, need audio visual content in their preferred language. We spoke with Moove & Groove General Manager Kate Sowden about The Moove & Groove Program wireless headphones & audio visual content for older people especially those with dementia. Click through the slides below to read the story. ... #DiversityInclusionGoodPractice #DiversityandInclusion #AgedCare

11.01.2022 Today is International Day of the World's Indigenous Peoples. Melbourne Health staff acknowledge their ancestry

11.01.2022 This diversity & inclusion good practice shoutout is for NARI. It highlights the importance of considering culturally and linguistically diverse (CALD) communities in research. A few months ago the National Ageing Research Institute (NARI) and partners released their CALD Dementia Research Action Plan to increase CALD inclusion in dementia research. ... People from CALD backgrounds make up a 3rd of Australia’s older population but they’re under-represented in dementia research. This has the potential to lead to less than optimal care. The Action Plan includes research priorities and guiding principles identified to increase inclusion of people from culturally diverse backgrounds in dementia research and improve dementia health and care for all Australians. #DiversityInclusionGoodPractice #DiversityandInclusion #AgedCare

10.01.2022 CALDWAYS 2020, DIVERSITY & INCLUSION: LESS TALK MORE ACTION We’ll be presenting at CALDWays 2020 this Thursday 29 and Friday 30 October. There’s still time to register. Over the 2 days we’ll hear from consumers, best practice services and research institutions about how to create inclusive and culturally intelligent care services relevant to the aged care sector.... You can attend the live event or watch on-demand for 30 days. Key topics include: Creating an inclusive organisational mindset Delivering culturally intelligent care (CALD, Indigenous, Disability and LGBTI+) How marketing campaigns can be more inclusive Aged care diversity framework Check out the program and register: https://caldways.delegateconnect.co/ CALDWAYS 2020 is presented by Multicultural Communities Council of Illawarra #DiversityandInclusion #AgedCare

10.01.2022 Happy #LunarNewYear and #YearOfTheRat! To our Asian communities and all Victorians celebrating, may the year ahead be filled with prosperity, happiness and promise. #ChineseNewYear #VietnameseNewYear #KoreanNewYear #JapaneseNewYear

10.01.2022 This diversity & inclusion good practice shoutout is for Uniting. A few weeks ago we attended the launch of Uniting's Inaugural Diversity & Inclusion Strategy. The event was held on Zoom with over 200 participants from around Australia. We saw an impressive commitment by Uniting's leadership to diversity and inclusion for their workforce, clients and communities.... The strategy document lays out Uniting’s 3-year roadmap for diversity and inclusion. It's an informative and inspiring read for leaders in aged care looking to progress the diversity and inclusion journey of their organisation. We particularly like the 7 pillars of activity: 1 Inclusive leadership 2 Cultural safety and respect 3 Community and visibility 4 Talent pipelines, retention and development 5 Client engagement and empowerment 6 Strategic partnerships 7 Measurement and accountability You can check out the strategy PDF here http://bit.ly/uniting-strategy-pdf

09.01.2022 It’s important for older people to express their opinions in their preferred language Fronditha Care often post content that shows the perspectives of the older people they support. We love this video because it’s sharing the wisdom of consumers in their preferred language. Culturally inclusive feedback is important. A one-size-fits-all approach can lead to exclusion of voices from culturally and linguistically diverse older people. ... We have released our Culturally Inclusive Feedback Practice Guide. To view go to https://bit.ly/culturally-inclusive-feedback-practice-guide

08.01.2022 Federation of Ethnic Communities' Councils of Australia - FECCA 2019 conference provided a great opportunity for learning, networking and sharing among people committed to advocating for and creating a more inclusive Australia

08.01.2022 Lisa Tribuzio, CCDA Manager, is speaking at Leading Age Services Australia (LASA) Ten Days of Congress on Monday 19 October. Lisa's presentation is about building a culture of respect through inclusive practice. We're looking forward to attending the virtual event and checking out the session about Booraja, a culturally co-designed home care service. ... The session about the importance of community collaboration also looks very interesting. Hope to see you there.

07.01.2022 This 84-year-old street pianist stops people in their tracks. This is Natalie Trayling's incredible story.

06.01.2022 Merri Health Phone Buddies connecting older people through facilitated phone calls This year has been challenging for Social Support teams. We’ve been hearing amazing stories about the innovative approaches Social Support teams have taken to support their participants. Merri Health’s Phone Buddies is certainly one of these stories. We hope you’ll share it with your staff. ... We think it will be relevant for teams planning to resume centre-based services next year. Click through the slideshow below to read the story. If you'd like to download a PDF version go to our LinkedIn page. #DiversityInclusionGoodPractice #DiversityandInclusion #AgedCare

06.01.2022 Come find our stall at the Oakleigh Glendi this weekend! There will be loads of food and entertainment and a chance to win flights to Greece Sat 12pm - 10pm and Sun 12pm - 7pm

06.01.2022 On Monday 7th October ABC’s Q&A will focus on Aged Care. Against the backdrop of the Royal Commission they will ask: Is our aged care system fit for purpose? Currently there is a lot of discussion about quality of care, dementia management, abuse, staff ratios, aged care alternatives and the need to better address diversity in the system But the questions and the agenda are up to YOU (the audience). On the panel to answer your questions : Maggie Beer - Celebrity cook lobbyi...ng the industry to improve the quality of food in nursing homes: Shaun Rooney - CEO of Leading Age Services Australia, the national association for providers of age services across residential care, home care and retirement living/seniors housing. Joseph Ibrahim - Head of the Health Law and Ageing Research Unit at the Department of Forensic Medicine at Monash University. Richard Colbeck - Minister for Aged Care and Senior Australians Julie Collins - Opposition Aged Care Spokesperson Register and join live studio audience: https://ab.co/1oTzl4n. See more

04.01.2022 The short movie: "THE OTHER PERSON" - Eat Together, is only 2 minutes long & really worth watching. The movie portrays how people isolate themselves in technology and tend to forget one of the best things in life, human co-existence with love and brotherhood.

02.01.2022 Thank you to everyone who worked with us this year, supported our projects, attended our webinars, downloaded our resources and signed up to our Inclusive Service Standards Portal. We hope you find peace and connection in whatever you find meaningful at this time of the year and look forward to working with you again in 2021. Best Wishes from the team at the Centre for Cultural Diversity in Ageing.

02.01.2022 1 DAY until our 2019 Radiothon! 9am - 9pm tomorrow and Saturday Call us on (03) 9388 9998 or visit our office in Brunswick or Oakleigh Supported by 3XY Radio Hellas