CX Training | Educational consultant

CX Training

Phone: +61 404 266 174

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• Educational consultant

16.01.2022 Are you calm and confident dealing with all those difficult customers? https://www.eventbrite.com.au/e/customer-dissatisfaction-co

13.01.2022 Some tips from someone who's always in the kitchen at parties https://www.cxtraining.com.au/rapport-building-introverts/

08.01.2022 Give your customers a happier new year Are you ready to make 2020 your best year ever, with more customers and happier customers? If so, don't just send your customers a wish, make it happen! Do your team have the skills, strategies and the right mindset to:... create sales opportunities engage with decision-makers (call-centres) handle incoming enquiries (call centres) handle objections, price confidently and close the sale build rapport and trust identify and understand customer value deliver customer value build deeper, richer customer and client relationships handle conflict, complaints and difficult customers Good, that's all sorted then! . . . . . . or, if you're not confident about all the above. . . . . CX Training are Brisbane-based and offer tailored in-house training solutions in sales, customer service, customer experience and related areas. Contact us on 0404 266174 or [email protected] to discuss your in-house training needs. www.cxtraining.com.au

06.01.2022 How do you know when it's the right time to ask for customer feedback? https://www.cxtraining.com.au/when-should-you-ask-for-cust/

02.01.2022 Happy staff, happy customers? Yes but its complicated. https://www.cxtraining.com.au/happy-staff-happy-customers/