CyTrack Intelligence Systems in Varsity Lakes, Queensland | Software company

CyTrack Intelligence Systems

Locality: Varsity Lakes, Queensland

Phone: +61 7 5553 9800

Address: 155 Varsity Parade 4227 Varsity Lakes, QLD, Australia

Website: https://www.cytrack.com

Likes: 1558

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• Consultation agency
• Telecommunications company
• Software company

24.01.2022 An exciting new role for us - You will be hands on engaging directly with our customers and partners globally, as a specialist developing and delivering instructional documentation, e-learning courses, training programs. You will also work directly with our marketing and graphic designer on the content creation of new marketing and social media material using documentation created to engage customers and partners on new products and features released from our software engineering team. This varied, interesting role will see you become an expert in our suite of enterprise level unified communications, business intelligence and contact centre technology solutions and cloud services.

24.01.2022 & Get a free upgrade to CyRecord and we give you our NEW monitoring service CyPulse free. Learn more about CyPulse: https://web.cytrack.com/cypulse-free Get more info: https://web.cytrack.com/request-a-callback/

24.01.2022 You really need to read this if you're using an on-premise cloud contact centre... https://web.cytrack.com/10-reasons-to-move-to-a-cloud-cont/ #cloudcontactcenter #cytrack

24.01.2022 If you put remote working in place, now's the time to ensure visibility and compliance. (No upfront cost subscription service. Remote install no on-site tech required.) Learn more and book a demo here: https://web.cytrack.com/cyrecord-call-recording-and-report/

23.01.2022 Could ALL your staff work from home for the next 8 WEEKS...? https://mailchi.mp/864bf17b2ef4/ed2ehen1yh

20.01.2022 WhatsApp was just 4 years old when it overtook SMS as the preferred choice of messaging. Click below to see how all messages, including WhatsApp, are handled in our omnichannel call centre with AI... How AI can increase first call resolution and improve customer experience... https://web.cytrack.com/cysocial-message-manager/ How the queue works https://web.cytrack.com/cysms-integrated-sms-message-servi/

20.01.2022 See how CyTrack's CySMS software powers up inbound SMS as part of an omnichannel strategy using CRM and AI powered routing... https://web.cytrack.com/cysms-integrated-sms-message-servi/

18.01.2022 Great opportunity to join CyTrack a leading Australian owned and based Omni-Channel Contact Centre software developer. We have strong global relationships at manufacturer level, OEMS , well structured and formed distribution channels and a powerful range of modular applications. The successful candidate must be an experienced new business hunter, and be accustomed to identifying, progressing and closing opportunities. You will have deep solution selling experience in the telecoms and software fields and be comfortable engaging in presentations. You will possess an ability to think strategically, to work with our technical team to create solutions that deliver real business benefits and to position CyTrack as the end-to-end partner of choice.

18.01.2022 COVID-19 is defining a new business normal get a game plan that will ensure you're best placed for success both now and for the future with this handy checklist... https://web.cytrack.com/covid-19-the-new-normal-customer-e/

17.01.2022 Check out our new look.. We made it simpler for our clients to progress their customer experience. Learn more at: https://web.cytrack.com

17.01.2022 Imagine the value of what would you learn if it were possible to listen and evaluate all the calls in your organisation? Well, now you can with our AI-powered speech analytics service.. What will you discover? https://web.cytrack.com/cyrecord-insights-speech-analytics/

16.01.2022 Great opportunity for a hands on professional service and IT manager to join CyTrack in our Gold Coast based HQ. Become part of the CyTrack team, we'll have your back. An exciting and varied career, in a fast paced environment offering you different challenges. Our experienced CTO and training team will guide you through the new skills you will aquire in this role and exciting mix of technology . If you are passionate and motivated, your time here will produce endless possibilities for your future. Open door policy, no ego and everyone has a say

15.01.2022 Happy Holidays from all of us here at CyTrack... CyTrack Phone Support During The Holidays Telephone support will be available throughout the holiday period, except public holidays. We are operating a shortened crew, and if all our team are already on a call, you will be asked to leave a message for us to call back. ... Enjoy the break!

15.01.2022 When you can analyse all your voice calls with AI-powered speech analytics, it opens up a world of new business processes which save money, improve agent performance, and increases positive customer experience. https://web.cytrack.com/cyrecord-insights-speech-analytics/

15.01.2022 Case Study: Telephony & Omnichannel Communication Integration With Dynamics 365 See how CyTrack software creates powerful integrations with Dynamics 365 so agents are able to access all customer information automatically as the call arrives and initiate automated single-click services direct from the call centre interface directly into Dynamics 365. https://web.cytrack.com/telephony-omni-channel-communicati/

15.01.2022 We are growing and have a new position for a Pre-Sales specialist for our Cloud Telephony & Contact Centre platforms, featuring a modular range of software applications for customer experience solutions. We are looking for applicants with solution selling experience who can deliver great product demonstrations and proposals, orchestrating our team to deliver real business benefits for our partners and clients.

14.01.2022 CyTrack software being used by Premier Choice Group as an NHS solution. https://www.crn.com.au//aussie-isv-cytrack-scores-with-tel

13.01.2022 We've made it easier for organisations of all shapes and sizes to quickly model customer experience success. In the "What type of business are you section?" simply select the closest fit to your organisation... https://web.cytrack.com/

13.01.2022 The easiest way to build a customer experience you can be proud of... Visit our new home and use our Customer Experience Stage Selection tool to discover how you can make your customers happy! https://web.cytrack.com/

12.01.2022 See how some of our clients have reduced costs and improved efficiencies by transforming their business operations, initially because of the challenges of COVID lockdown restrictions. https://web.cytrack.com/simple-but-smart-business-transfor/

11.01.2022 Great opportunity to lead our engineering devops works in containerisation and orchestration with Kubernetes

08.01.2022 Free for every organisation... World-class customer experience consultancy services. Our experience extends across thousands of clients in over 32 countries, from small businesses through large corporate and public sector organisations.... We know what works and what doesn't... ...how to avoid the pitfalls and headaches to ensure smooth operational transitions, and make customer experience technology provide a positive ROI in the shortest possible time. Help yourself to our free consultancy services, arrange a demonstration or learn more about our products and services. Learn more at: https://web.cytrack.com/professional-services/

07.01.2022 COVID - Are you ready for what's next? Over the last few months, we have spoken with our customers on how they managed their remote working strategies to address the urgent requirement of the COVID-19 crisis. It's immediately apparent that many of the quick fixes they implemented to maintain a level of "business as usual" are not sustainable beyond the short term.... We're now working with clients to help remove any limitations and create viable long term solutions... The main focus areas include: - Ensuring delivery of a quality customer experience - Integrated employee tools to provide better collaboration and business visibility. How ready do you think your business is to deal with whatever comes next? Based on our customers' experiences, we are happy to share this 8-point plan of what we believe is required to make a business sustainable in this new reality. With tough times undoubtedly ahead, now is the time to evaluate your systems and ensure you continue to deliver the best service for your customers. Click https://web.cytrack.com/covid-19-part-2-be-prepared/ to access the 8-point plan connect with our team for assistance on your next steps

05.01.2022 Thinking of moving from on-premise to a cloud contact centre? Check out this post where we highlight the six main challenges and how to more easily overcome them... https://web.cytrack.com/how-to-make-the-transition-from-on/

05.01.2022 CyTrack is proud to be selected as winner for the 'Mayors Innovation' category for the Gold Coast Business Excellence Awards. Its been an interesting year to say the least, and we are fantastically proud of the amazing results our team is producing for businesses all over the world. Thank you Gold Coast Business Excellence Awards for recognising our teams hard work The Mayor's Innovation GC Award accolades businesses that have applied innovation through new knowledge, technologies, methodologies or processes to improve the effectiveness or quality of outcomes for their clients, community and/or the public sector.

01.01.2022 - ... - - - ... - . . - (.. 10 .) - Due for release in the next few weeks. Free to upgrade for all customers only cost is the small amount of time to install and provision the service by our team (deducted from Software Care Service hours.) Stay tuned for release notification :-)