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Design RV in Pakenham, Victoria | Automotive manufacturer



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Design RV

Locality: Pakenham, Victoria

Phone: +61 3 5922 2020



Address: 3/6 Southeast Boulevard 3810 Pakenham, VIC, Australia

Website: https://www.designrv.com.au

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23.01.2022 Congratulations Phil & Jane on the purchase of your NEW DESIGN RV CRX caravan, Thank you for your Business, we wish you many Great Holiday Experiences. Welcome to the Caravan City & Design RV Family.



20.01.2022 Congratulations Brian & Julie on the purchase of your Stunning & Unique DESIGN RV Caravan We wish you great experiences & Exciting Travels , welcome to the Caravan City & Design RV Family, Thank you for your Business !

19.01.2022 Congratulations Brad & Gai ON the Purchase of your Awesome NEW DESIGN RV CRX Caravan We appreciate your Business , & wish you many Great Caravan Travels & Adventures!... welcome to the Caravan City Sales & Design RV Family. See more

19.01.2022 Best Aussie Vans 2019: Design RV Forerunner With exceptional bang for your buck, the Design RV was a strong finalist at BAV 2019 http://ow.ly/ns8s50yoYqc... #caravansaustralia #exploreaustralia #bestvans #bestcaravans



18.01.2022 Congratulations On your NEW DESIGN RV Caravan Ray & Leonie, welcome to the Caravan City & Design RV Family, many happy Travels & adventures ahead !!

18.01.2022 Congratulations Doug & Pam on the purchase of your New Awesome DESIGN RV CRX Caravan. Thank you for your return Business, we wish you many exciting travels ahead ! Welcome to the Design RV & Caravan City Sales Family

14.01.2022 Congratulations John & Cheryl on the Purchase of your Beautiful New DESIGN RV It has been a Pleasure doing Business with you. We wish all the best, & Many Great Travels in your New Van. Welcome to the Caravan City Sales & DRV Family.



13.01.2022 Lastest HWS Suburban update... Firstly let me say, we are all fed up with the length of time this is taking and your continued patience is very much appreciated... Todays update is I'm told all State Gas Regulators have been requested by the ACCC to submit in writing their recommendations for resolving this issue. Once received a ruling will be handed down on the best way to resolve this across the board. The ACCC are heading this up and will be responsible for implementing t...his. I'm told this will happen shortly. Let's hope so. Thanks again, Regards David, See more

12.01.2022 Hello Everyone, please see below re: The involvement of the ACCC and the formal recall of the Suburban Hot Water Systems. We will be keeping all of you updated on the most approproiate course of action required to getting this resolved as quickly as possible. We thank all of you for your patience and understanding as we all work through this process.

12.01.2022 Hi Everyone, we just wanted to let you know, That despite these continuing difficult times, our guys are out there everyday, social distancing, and doing whatever it takes to fulfil our promises to our customers. Our customers mean everything.... Our mission is to keep working diligently and furiously to get your Vans built and to keep everything on track. We sincerely thank you for your patience and understanding and can only hope that your own businesses and families haven't also been too heavily affected by the difficulties we're all experiencing at this time. All the best. From Scotty, Dave and the entire Design RV Team.

10.01.2022 Hi All, Latest update on the HWS issue...

09.01.2022 LATEST UPDATE... Answers and resolutions finally, big thank you for everyone's patience regarding this long long process.... Stay tuned for more information as news comes to hand... but we are advised Coast to Coast are contacting customers already. We will also be contacting customers.



09.01.2022 What's your series preference?

08.01.2022 SUBURBAN HWS - New Update from this morning Hi All, See below, contrary to some people's opinions I have been working constantly on finding a resolution to this issue with Coast to Coast and Suburban.... The below is more accurate reflection as to why this process has been held up for so long. And believe me when I say, it has most definitely not been because of any inaction from Coast to Coast or Design RV. Lets hope this will be sorted soon and we can all move on. Regards Dave Wilson. See more

08.01.2022 Were working around the clock to keep your orders coming...Hang in there Australia, we're all in this together. Together, we will all come out stronger, on the other side. - Design RV.

07.01.2022 Congratulations again On your NEW DESIGN RV Caravan Rob & Nadine, welcome back to the Caravan City & Design RV Family, we wish you many happy adventures.

07.01.2022 Come and see for yourself just why we were awarded BEST VALUE FOR MONEY winners with our Forerunner range... Well be at the Geelong Outdoor Living Show THIS WEEKEND! Come and see the team at site 08 and let us show you why we won! (Read more here: caravan.hemax.com/News/11353/BAV_2019_Design_RV_Forerunner )

07.01.2022 RECALL OF SUBURBAN RV HOT WATER SERVICE update Hello to all proud Design RV owners. We would like to make you aware of our position regarding the issued recall on certain models of the Suburban gas/electric hot water system in Australia. ... The identified hazard as we are led to believe is an elevated level of CO (Carbon Monoxide) being generated and entering the living space of caravans and RVs whilst being ran on Gas ONLY on certain models of the Suburban HWS unit. As it stands today the recall affects the following models: APPLIANCE: Suburban Recreational Vehicle Water Heaters MODEL RANGE AFFECTED: *SW6DEA *SW4DEA *SW4DECA *SW6PA *SW6DA *SW4DA *SW6DECA (DUAL FUEL) SERIAL NUMBERS AFFECTED: From 181315552 to 193002648 and 8190201139. Some serial numbers may end with a D. Manufactured from 4th April 2018 to 1st August 2019. These serial numbers can be found on the technical specification plate. This can be found by lowering the external hot water service cover plate, and it should be on the lower right hand side of the unit. We would ask that you please check the specification plate, and if the hot water unit falls within the category range listed above, it has been advised to stop using the appliance on gas immediately. The gas component can be disabled by switching the main white switch to off (this is the switch on the main white control facia panel with the red indicator light beside it) and also closing the gas isolation valve which is located near the hot water system (when in the off position the valve shut off cock is perpendicular to the gas line). Please be aware that it is still safe to use the hot water service on 240v. Just remember that there are 3 switches for the 240v side that need to be on for use: 1. External Black switch (remove external heater cover and switch is behind the pressure relief pipe) 2. 240v power point near hot water unit 3. The main isolation switch near battery charger which has HWS on it And always make sure that the hot water tank is full before switching on the heater in 240V mode. As of today, no official rectification measure has been issued for existing Suburban HWS by either Suburban, the supplier Coast to Coast or the States Gas Regulator, so unfortunately we cannot offer any more information at this time. Design RV will continue to press all concerned parties regarding this situation for an immediate resolution as soon as possible and when rectification measures do become available we will immediately relay to our customers what action is required. In the mean time we thank you for your patience and we hope that you are all enjoying this great country of ours in your Design RV.

05.01.2022 BEST AUSSIE VANS WINNER! It is a bargain and it seems the judges thought as much too, scoring it equal for Best Value for Money across all comers, not just in its sub $65k category. ... See what else the experts had to say about our incredibly popular Forerunner range here: caravan.hemax.com/News/11353/BAV_2019_Design_RV_Forerunner

05.01.2022 Going from strength to strength. Best Aussie Vans 2019 - Has Awarded Design RV... BEST VALUE overall. Cant beat that for finish, build quality & now overall Value for Money. Come & Check Us Out!! www.designrv.com.au

05.01.2022 Todays factory update with a big batch of the latest Design RVs going through. Good news with some restrictions started to be lifted, we hopefully will be out and about in our Design RVs soon. Stay Safe all...

04.01.2022 Suburban HWS Update... Hi guys, Sadly, I have no more news than I did last time. I have been regularly contacting Coast to Coast every other day now for weeks, and although I'm told a solution will be soon, I keep getting told the very next day that still we have nothing. More tests are being ran by the supplier in conjunction with the Governing Gas bodies and results are being received but still no closer to a resolution I'm told.... From a bureaucracy view point the time frame problem I'm told is, it is up to the AGA (Australia Gas Association), who are a Government funded Non for Profit organisation who receive money from the Government but can not in any way be influenced by the Government or hurried up, as we would all like. I'm as mad as you are but this is all I have to relay to you at the minute, I'm going away in my van for Xmas as many of you guys are, so I'm going to run my unit by 2KVA generator to heat it if Im free camping and obviously run it on 240V at caravan parks, which wont be a problem. This is all I have for now and believe me I've been annoying the crap out of the supplier to get answers, as I know Coast to Coast have also been doing with the Gas Associations. When I know for sure I have a genuine update to this situation I will let everyone know. Regards David, See more

04.01.2022 latest update...

04.01.2022 COVID 19 Update - Design RV Customers As COVID-19 continues to impact people and businesses around the world, we would like to take this opportunity to assure you that Design RV remains business as usual. Please know the health and safety of our customers, suppliers, staff and families are our top priority. Design RV are taking all necessary steps and precautions as per the advice of the World Health Organisation and Australian Government guidelines.... Limiting physical/human contact as per advice from WHO We are disinfecting thoroughly all work surfaces as required Directing staff to work remotely whenever possible Offering other ways to communicate to reduce any possible transmissions The cancellation of non-essential domestic business travel for the immediate future Deferring non-essential visitors and contractors from our sites If you have been in contact with anyone who has had flu like symptoms or personally experienced fever, coughs or flu-like symptoms we kindly ask that you take the time to rest and reschedule your visit to see us. PRODUCTION UPDATE Our Caravans are Made in Melbourne and all orders currently in production remain on track to be delivered as promised. The majority of our supplies are from local sources and we are not experiencing any shortages at this time. MOVING FORWARD Your health and safety is paramount to Design RV as this situation continues to evolve. At this time, our manufacturing, after-sales services and support to our customers remains uninterrupted, and we will keep you informed if this changes. Please feel free to contact our Factory or one of our Dealerships for further information. Please take care and we thank you for your continued support. Design RV

01.01.2022 As life across Australia gradually returns to a "new kind of normal", and borders re-open, where are you heading to next? #adventure #exploreaustralia #caravanningwithkids #roadtrip #homeontheroad #travel #australia #travelwithkids #seeaustralia #homeiswhereyouparkit #caravanning #discoveraustralia #roadtripping #homeonwheels

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