Ealthlte in Holland Park, Queensland, Australia | Information technology company

Ealthlte

Locality: Holland Park, Queensland, Australia

Phone: +61 7 3423 1222

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• Medical and health
• Information technology company
• Software

24.01.2022 Great news for all you New Zealanders out there. We have started the eAlthLTE integration with ACC. I will keep you up to date with what is happening on this.

24.01.2022 We have added some more features onto eAlthLTE. - Send Days setting on reminder allows you to specify which days of the week you want reminders to go out on. This is useful because you may want to avoid sending a reminder out when your clinic is not open. e.g Clinic is closed Saturdays and Sundays so mark these days as non-send days. In this case, if a reminder was set to 1 day ahead and person appointment is on Monday then they should receive their reminder on the Friday before the Appointment unless the appointment has been made thru OPAS during the weekend. - OPAS - The Number of days displayed now based on screen size. 2 day small screens, 4 days bigger screens - Confirm Step in OPAS now has more information. i.e Appointment Type and now has small titles on appointment information. Address and Clinic contact details.

24.01.2022 More reminders of the great features in eAlthLTE Appointments features include - Date picker has date range highlight - Can change the practitioner display order ... - Display cancelled appointment list - Can edit cancel reason on the cancelled appointment list - Waiting list displays and filters expired or current - When adding a new appointment detect whether it's a new patient or not. Based on detection will change default appointment. - Availability Browser - Allows you to view practitioners availability similar to OPAS appointment view. - Appointment screen now receives updates in real-time. Add, Confirmation, Move, Cancel, Add One-Off Availability, Modify One-Off Availability, Delete One-Off Availability - Notifications now created when Patient is marked as arrived. (Not created if set arrival for your appointments) - Notifications now created when Patient is marked as confirmed. (Not created if set arrival for your appointments) Settings->Cancellation Codes - Now can setup charges for cancel codes. Go to Charge Checkbox - Tick this if you intend to charge the patient when this cancel code is used. Default Billable Item - This is a billable item that will be added to the invoice. Normal Charge - Check this if charge normal billable items. Note use Discount fields to apply a default discount for this. Future Appointment Report - Order is appointment by Date and Cancelled Appointment not included Users Session - admin can see their co-workers’ user sessions Users & Practitioners maintenance can set default New Patient appointment type Company maintenance - can save company website URL and determine who is a new patient (other -> Appointment Settings) OPAS settings - Now can change practitioner display order OPAS - When a patient is booking from OPAS account will save values to profile. This will make it easier to book future appointments. Also dont forget to check your website and update your OPAS look and feel to match your website theme. Appointment Type Browser - Now has a Duration Column. Message Template - the following Patient Fields now been added Patient.LastVisit.Date Patient.LastVisit.Time Patient.LastVisit.Day Patient.NextVisit.Date Patient.NextVisit.Time Patient.NextVisit.Day - These new fields can be used in all your Messages / Letters that you send out. Invoice - Click Referral Available badge will select referral for that invoice line.

23.01.2022 eAlthLTE Update - Referral Messages, Letters and Draft Messages Home -> Message - Now has a badge on the summary panel that indicates the count of your draft messages. - Draft button on the top right of the screen. The badge on button shows the number of the draft message. Click button and dialogue box appears showing you a list of your draft messages. Note you can view all draft message using filter button provided. - Edit draft at Home message screen or Patient message scre...en. - Delete a draft message using the button provided. When click on delete button user has 5 seconds before the message disappears out of your list. Can cancel delete in this time or force delete by clicking trash can again. Patient -> Message - Now has a badge on the summary panel that indicates the number of drafts message this patient has. - Now you have a Delivery type of letter to choose. On clicking send button of the letter will produce a PDF for you to print out and send via the post. - Also, have the option to send a message to the Patient or the Referral. - Save as draft button will save message as draft. When click send button will remove the message from the draft list and send the message. - Now also shows a message indicating if send is in progress. Send button is disabled now until send is complete. Address Dialog (Patient, Clinic, Invoicee and Referral Contacts) - Address Records now have a Send Address checkbox. If ticked this address will appear in address list on the compose message screen. - The address dialog box now shows you the address in title modal box. Message Templates - Now has the option to allow the template to be used for Letter - New Message Type Patient Referral Message. This template type used to send a message to Patient Referral Contacts. Also has additional merge fields for referral contact details - Additional Merge fields for Today date and Letter Window which indents content inside so appears in the window of the letter. - Due to number merge fields now available add search field so can filter and quickly find the field you are after - Message templates can now be deleted.

23.01.2022 Did you know that the Appointment Type browser now shows a RED No Reminder badge to show that no reminders will be sent for that appointment type. Also you can set up to 6 reminders for appointments so you can phase in when reminders are sent

23.01.2022 We have another clinic moving to eAlthLTE - if you haven't tried the new system then now is the time. Just go to ealthlte.sterlingsystems.com.au to register your interest for the free trial. If you find there is something you desperately need added to the system then just let us know. Unlike most of the other systems that you guys use this one is developed and supported in Australia so lets support the locals.

22.01.2022 For all out NZ customers - this from ACC To allow for a technical upgrade to some of ACCs invoicing systems, there will be limited access to the eBusiness Gateway on Saturday 9th November 2019 between 7am and 10pm. During this time the following sections of the Gateway will be unavailable: Claims summary list Invoice submissions... Invoice status You will still be able to submit claims and invoices to ACC during this time. See more

22.01.2022 Did you know that with eAlthLTE you can top up your own SMS credits? Easy steps are: 1. Go to Setting -> Company Maintenance. 2. Select Option from Buys SMS credit combo box. 3. Click on PayPal Checkout button.... 4. A new window will pop up and follow the prompts. Note: You will get 2 warnings. Based on your Minimum SMS credit setting your warnings will occur Low warning(Orange) when credit less than [Min. SMS credit x 2] Very Low warning(Red) when credit less than [Min. SMS credit] Try eAlthLTE now! ealthlteapp.sterlingsystems.com.au

22.01.2022 Now when you top-up SMS credits via Paypal the system will produce a tax invoice. You can also print a Tax Invoice for top-ups done via Paypal Checkout by going to Reports->SMS Credit Tax Invoice. User Remember Feature - Instead of typing your email address to log in each time you can just set so your user is remembered. This way the only thing have to type to log in is your password. To turn this on for your user just click on your name in the top left. Then select Remember User checkbox. Now when you log out should see your name on the login screen. Click on your user then type your password.

22.01.2022 We have just heard that one of our clinics has been affected by the bush fires. We wish all those affected by this emergency the best and our thoughts are with you.

21.01.2022 More features updated in eAlthLTE - isn't it time you had a look at eAlthLTE - ask us how at [email protected] or message me OPAS - has a Minimum Notice Hours setting -default is 3 hours. Can change setting in OPAS Settings screen. This prevents OPAS from showing times within 3 hours of current time. - has loading symbols if the screen is waiting for data from the server - displays small heading indicating timezone of the clinic. Only displayed if the user compute...r is in a different timezone. Note times displayed always in local time according to clinic timezone. What a great feature!!! - have the option to have a single link for all your clinics in your company under OPAS. This link can be found under Setting->OPAS. Clinic links still an option as well. Note that Practitioners shown have to be available at the clinic selected by Patient. See more

21.01.2022 With our telephone offering (3CX) and eAlthLTE we can set you up such that when a patient phones in the phone system can automatically link to eAlthLTE and show the patient details - how amazing is that!!!! And when you want to call a patient then just click on their phone number in eAlthLTE and 3CX will call them. If you more information then just call or email us

20.01.2022 Did you know that with eAlthLTE you can: - easily see count of unread SMS replies (top right hand corner) so you are always on top of your communications and then you can read them by clicking on the pop up - compose a message to any patient using the plus button in the message centre - patient browser allows search by phone number so you can track who just rang - separate you patient notes into categories to sectionalise your patient notes

20.01.2022 We had a query for eAlthLTE about how to keep the appointment details up on the screeen so will share this gif.

19.01.2022 More updates to eAlthLTE. Patient Notes - The screen now limits no of notes displayed initially. By default shows a minimum of 10 notes and a minimum of 2 years. - Click on more button will display a minimum of 10 more notes and a minimum of 1 year... - Click all notes button to display All Patient notes. - This should make it easier to see notes for patients who have been coming for a long time. Invoice Referrals - we have streamlined the edit Invoice Line so that if you change the item no the system will recheck referrals and select appropriate one. Isnt it time you tried eAlthLTE for yourself - contact us on [email protected] or message me.

19.01.2022 With social distancing measures due to the COVID 19 outbreak, it is now more important than ever that you offer phone solutions for remote workers as well as remote facilities to see and treat your patients. We can help you by providing a system quickly and cheaply that will allow you: - Seamless transition to a remote workforce - Maximize productivity from anywhere... - Keep connected to patients and staff - Provide web conferencing facilities so you can have face to face meetings with your patients and staff No hardware required - we can use your existing smart phones and base the PBX in the cloud. Quick, easy and affordable. We are using it here and you have no idea we are not in the office. I can be on the beach at Bribie and still take the office calls. If you want more information just email me ([email protected]) or call 07 3423 1222 See more

18.01.2022 Another query on how to maintain the waiting list in eAlthLTE - also shows how to book people in from the waiting list as well

18.01.2022 How to book an appointment in eAlthLTE

17.01.2022 In eAlthLTE Message Center and Realtime Notifications Appointment Screen - Now have an extra button - the follow-up button. Click this button marks appointment to receive a follow-up message. Use the field provided to include extra information in the message. Note Clinic has to have a follow-up template setup for this feature to work. Message Center - Now use a fancy text editor for all Emails. This means bold, italics, underline, change font size, bullet points, and number l...Continue reading

15.01.2022 We are moving all our live servers to a faster internet connection this Sunday 27th September 2020 at 7:00 am AEST. DNS Propagation can take 1 hour but we expect the systems will only be unavailable for a few minutes. This is good news as our servers will now be using a faster connection which means eAlth and eAlthLTE will be quicker. Apologies for any inconvenience

13.01.2022 And more updates for eAlthLTE. - Toggle fullscreen button so you take up all the screen - Patient Follow Report now has csv option - In OPAS (patients able to book their own appointments) name matching is case insensitive - Better filters now on Invoice & Payment Browser... - Patient Contacts now shows if send email/sms is ticked without having to edit - Can now define your own cancellation codes And the best thing about all of this is that eAlthLTE is an Australian product developed here (in Brisbane) so by using eAlthLTE you are promoting Australian jobs - check where our competitors are developed. So support Australia and look at ealthlte.sterlingsystems.com.au and register for a free trial. There are more updates to come so stay tuned.

13.01.2022 Some more tips for eAlthLTE Appointment Edit - Move the mouse pointer over information icon will display more information about the patient selected. Note: Same information that is displayed in Advanced Patient Search Patient Details screen - Summary now displays totals of Outstanding invoices 3rd party, Patient and Unallocated Credit. Invoice Screen - Displays Patient Outstanding Balance. Move the mouse pointer over the Infomation icon to display more details. Users can add ...One-off Availability. This is done from appointment screen. Tick Modify One-off Availability. All Appointments will be hidden and instead will show One-off Availability records. Modify them same way you do appointments. One-off Availability can be set to weekly recurrences. Set Repeat Every to 2 if you want fortnightly recurrence. Enter the No. Repeats. Note entered will be displayed to user if they book in this slot. See more

13.01.2022 For all out NZ customers - this from ACC To allow for a technical upgrade to some of ACC's invoicing systems, there will be limited access to the eBusiness Gateway on Saturday 9th November 2019 between 7am and 10pm. During this time the following sections of the Gateway will be unavailable: Claims summary list Invoice submissions... Invoice status You will still be able to submit claims and invoices to ACC during this time. See more

12.01.2022 eAlthLTE has another update OPAS Settings - Added Appointment Slot Limit. This setting allows you to limit the number of times displayed to Patients. The limit applies to 3 time Periods. Morning, Afternoon and Evening The default is No Limit. - Times now grouped under headings Morning, Afternoon, Evening Moved and Cancelled Report... - Now has option to filter by either Log Created Date or Appointment Date. Users & Practitioners Browser - Now displays badges for each health discipline. Similar to Appointment Types Browser See more

12.01.2022 Happy New year to all our eAlth and eAlthLTE users. Heres to a great 2020.

12.01.2022 More details of features in eAlthLTE. For referral links: Patients Details - Now can assign Referral Links to Patient or Referral detail. You can flag one of the links as a marketing link. This indicates how the patient first became aware of your company. You can add as many links as you like. Unlike the old system which limited you to 1 link per patient. Only one of the links should be flagged as marketing. Jump to that Referral Contact by clicking on Maintenance butto...n provided. Referred Menu item shows all patients linked to this Patient by Referral Link record. Filter by link type, Archived status and search by field provided. Jump to that patient by clicking on Maintenance button provided Settings-> Referring Contacts This is the maintenance screen for any non-patient referral links. Add Address and contact details. If you want to tray ealthLTE then contact me ([email protected]) or go to ealthlteapp.sterlingsystems.com.au and register for your free trial.

12.01.2022 More useful tips from eAlthLTE Patient Browsers - you can search by email address. Simply type the email address in search boxes provided. This is available in Add Appointment, Message Center, Patient Browser and Reports that have Patient Selector Use the Duplicate Patient Report to find out duplicate patients. For each patient in the report display the main details and record counts. The report has 2 different modes for identifying duplicates:... - Same Email, Surname and Initial - Same Mobile, Surname and Initial Use Extra Characters option allows having more than just Initial matched. Include Gender checkbox means only include patients whos gender matches. Note Gender might not be set on some records this why default is set to false. Use the Merge Patient Report to merge two patient records so they become one. This Report can be run in 3 different modes: Report Only. From Patient is the record that will be marked as deleted. To Patient will be kept. Enter From Patient and To Patient. Click the Run Report button. Report displays record counts and a list of all actions will take place to merge 2 records together. This mode is used to check patients selected are correct. Once satisfied with the output run report in Update Mode. Tip: You can enter Patient ID displayed in duplicate report then click the search button (Magnifying Glass Icon). Update Mode. This mode will perform the merge. Report will include Run ID. Undo Merge. Enter Run ID in Undo ID field provided. Click Run Report buttons will undo the patient merge that was performed under that Run ID. If you havent looked at eAlthLTE in a while then look again as it has new features regularly

12.01.2022 We would love more people to come and look at the new system. Although we are in Australia this is for users all round the world - even in the UK if you can stop thinking about Brexit for one minute. More details on some of the newer features for the system: Archive Patients - Now can use an archived patient anywhere in the system(Appointment, Waiting List, Payments, Invoice, and Reports) without having to unarchive patient first. Simply press search button next to combo bo...Continue reading

11.01.2022 And we have more features for eAlthLTE User URL Calendar Feed - Now users can subscribe to a calendar feed so all appointments can appear on iPhone or Android calendar - Please note this is one-way sync and only can view your appointments - Patient Names are not included in the feed... - Date range for sync is set to 30 days in past and 90 days in the future - To enable this feature for yourself please go to User Maintenance and tick the Calendar Feed Checkbox. A button and URL will appear on the screen. Clicking on button displays some instructions for various devices. Unread Replies Popup Menu

11.01.2022 Another clinic has started using eAlthLTE as their production system. We are gaining traction.

10.01.2022 Great news for all those waiting to move to eAlthLTE. Medipass is now live and available. The Medipass integration with eAlthLTE enables you to process payments and claims directly: - Process Medicare claims (Bulk Bill and Patient Claims) and DVA - Process payments thru HICAPS for selected Private Health Insurers - Process credit card payments directly thru eAlthLTE... And all this without a terminal for HICAPS/CC's etc. Get in contact to find out how you can move to eAlthLTE - great new interface and no limit to the devices you can run it on as long as you have internet connection. email Graham on [email protected]

10.01.2022 Did you know that in eAlthLTE the Doctors Referral Report (CDM report in the old eAlth system) has been upgraded. Report used to look at current referrals active in your system. Now you can filter by Date and by Expired

09.01.2022 We have another clinic moving to eAlthLTE - if you havent tried the new system then now is the time. Just go to ealthlte.sterlingsystems.com.au to register your interest for the free trial. If you find there is something you desperately need added to the system then just let us know. Unlike most of the other systems that you guys use this one is developed and supported in Australia so lets support the locals.

07.01.2022 Dont forget that in eAlthLTE Company Settings you can: Billable Item Settings - Change order billable items are populated, Item No, Item Name, order Calendar Feed Settings - External Calendar Feed now has the option to include Patient Name on appointment. - Choose from First Name, Full Name, Initials, Anonymous - Default is Anonymous

06.01.2022 Happy New year to all our eAlth and eAlthLTE users. Here's to a great 2020.

06.01.2022 It is great to see clinics returning to work. We are seeing a lot restarting and with that also an increase in our eAlthLTE users. I heard from one of our long time eAlth users the other day that they had not realised that eAlthLTE is now up and running - we have had people using this for a couple of years now!!! If you havent had a look then have a look at this recording which we did a couple of years ago (apologies for the boring narrator

05.01.2022 A quick update on eAlthLTE and the new features that have been implemented - hover feature on the appointment screen so you can see extra info (bottom left hand corner) - consolidated invoice to allow you to print multiple invoices as one - new filtering on practitioner percentage report - practitioner selection now has 2 modes (locked and unlocked) - when a new date selected on the appointment screen then if unlocked then only practitioners with availability are displayed.... - toggle full screen button makes ealthlte use full screen - invoice screen can now see current referrals, old referrals marked as expired once new referral entered and old referral has all limits used Havent we been busy!!! If you need more info on any of this dont hesitate to ask or email on [email protected]

05.01.2022 With eAlthLTE you can now set up for each clinic reminders with extra options to enable the setup of early reminders for patients that have booked appointments via OPAS system. The extra options are: - Limit a reminder so only goes out for Appointments booked via OPAS (where the patient has booked the appointment themselves thru the Online Patient Appointment System). The default for existing reminders is All appointments except for appointment types marked as No Reminder. - Turn off Auto confirm processing for particular reminder setting. The default for existing reminders is Auto confirm processing is on.

04.01.2022 Did you know that in eAlthLTE OPAS (online patient appointment system where the patients can book themselves an appointment) you can: - make sure patients enter Mobile and Email address on the Booking step. By default, both email and mobile are required. - OPAS Profile/Patient accounts also have the option to save mobile. This means the Patient details should be prefilled if the patient has logged into OPAS. - When Patient is logged in via OPAS profile can see a list of their own appointments. - Signup and Login Pages remembers the company code or clinic.

03.01.2022 While we have been locked down with COVID 19 we have kept busy adding more features to eAlthLTE. Appointment Type Browser now shows the length of appointment and NP badge for New Patient and RP badge for Return Patient Appointment Types Maintenance has a checkbox for New Patient and Return Patient which is used for OPAS. Now appointment can be displayed for both new and return patients. Plus you can have specific OPAS Text - This will be displayed with Appointment Type on O...PAS Users and Practitioner Maintenance has an OPAS Short and Long Description which are displayed in OPAS. Also you can select ba default appointment type for each practitioner. OPAS Settings now provide extra text displayed to the user on the step where they select an appointment time. Go on and give eAlthLTE a go - you know it makes sense See more

03.01.2022 More features updated in eAlthLTE - isnt it time you had a look at eAlthLTE - ask us how at [email protected] or message me OPAS - has a Minimum Notice Hours setting -default is 3 hours. Can change setting in OPAS Settings screen. This prevents OPAS from showing times within 3 hours of current time. - has loading symbols if the screen is waiting for data from the server - displays small heading indicating timezone of the clinic. Only displayed if the user compute...r is in a different timezone. Note times displayed always in local time according to clinic timezone. What a great feature!!! - have the option to have a single link for all your clinics in your company under OPAS. This link can be found under Setting->OPAS. Clinic links still an option as well. Note that Practitioners shown have to be available at the clinic selected by Patient. See more

03.01.2022 More notes on how to do things in eAlthLTE. On the Appointment Screen there are - Information Icons - Move mouse over icon to get more details - Appointment Type Information Icon - Display Appointment Type Charges (Display Appointment Dialog, Edit Appointment Dialog) - Patients Information Icon - Modified to Include Patient Charge Category, Consent Date, Balance.... Appointment Screen - Multi-Patient Appointments now have improved functionality. - Quickly maintenance for each patient in appointment. Click on the Patient Maintenance button as normally done. Now from the Patient screen there is a combo box so you can switch between other patients on the same appointment. - Quickly enter Patient Notes for each patient in appointment. Click on the Patient Notes button as normally done. Then from the Notes screen now is a combo box so you can switch between other patients on the same appointment. - Quickly invoice each patient in appointment. Click on the invoice button as normally do. Then from the invoice screen now is a combo box so you can switch between other patients on the same appointment. Patient Details - Appointment has a Status column showing the same icons as the Appointment Screen. This allows quickly checking the status of previous appointments. Appointment Reminders with OPAS Created setting - Server processes Appointment reminders every 15 minutes - now will not wait until the next scheduled time to send. Reminders will be sent any time after schedule time. Hope this helps - if you have tried eAlthLTE then go to https://ealthlteapp.sterlingsystems.com.au/v2/#/login

02.01.2022 Massive update for eAlthLTE coming this weekend and this will include Medipass. Will post more next week but if anyone wants more info then just email me

02.01.2022 Did you know that in eAlthLTE Patient Maintenance you can now enter date Patient last signed consent form and when date is older than 12 months field turn red. The hint on the field tell elapsed time since they signed. What a great feature!!!