EASI Driver | Product/service

EASI Driver

Phone: +61 1300 999 998

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18.01.2022 ATTENTION for Victorian drivers Snap coronavirus restrictions for Victoria after hotel quarantine worker tests positive: From 11:59pm on 3 Feb 2021, masks are mandatory in public indoor places! Please ensure face masks are worn during your delivery journey and while in any indoor space, keep social distancing, wash your hands frequently, and remember to sanitize your vehicle and delivery boxes after each delivery. ... If you have accepted a job towards a quarantine hotel, please take extra precautions including sanitizing you hands, vehichle and delivery box immediately after the drop off, hence to help protect our local community through the practice of good hygiene. If you have visited any exposure sites at the specified times, or feel unwell with symptoms such as fever, sore throat, please go to get tested as soon as possible and ensure you will stay at home until you receive a negative result. If you have trouble getting PPE, please contact our Operations Team ([email protected]) for assistance and support. For more information about the restrictions and exposure sites, please visit https://www.abc.net.au//victoria-reintro/13119132ATTENTION

17.01.2022 Wanna Delivery with EASI in other cities? The EASI Driver App account cannot be transferred from one city to another directly. If you would like to deliver with EASI in other cities, please re-register an driver account by selecting the new city from the drop-down list in EASI Driver App and wait for review. After the approval, you will receive an email to guide you the next step.

15.01.2022 How to work with us as an EASI driver Please download EASI Driver, choose your city to register as a rider, and wait for the review. After the approval, you will receive an email to guide you the next step.

07.01.2022 I have already arrived at the merchant ‘s address, but the order has not prepared ready by the merchant, what should I do? -If the merchant has reported ‘Order is ready to pick up’ on the app, but you find that the meal is not prepared well when you arrive to the merchant, you can click ‘Order has not been prepared really’ on your app and contact EASI customer service for help or submit the request for order cancellation. -If the merchant has not reported‘Order is ready to pick up ' and you find that the meal is not prepared well when you arrive to the merchant, you can choose to wait at the merchant or apply for order cancellation by yourself.

07.01.2022 To dear drivers, 2020 has been an incredibly challenging year for all of us. Now, more than ever, it is so important to stay connected and check in with one another. Today is R U OK? Day in Australia an important reminder to reach out to our friends, family, colleagues and community to ask R U OK? We have put together some resources that might help our drivers not only today, but year-round. These simple steps could change, or even save a life: ... 1. Ask 2. Listen 3. Encourage action 4. Check In How to ask R U OK? https://www.ruok.org.au/

06.01.2022 How can I get order -EASI Driver App will assign orders to App users automatically by their current location. Firstly, please ensure you switch the EASI Driver App to ‘online’ mode and make sure that you have enabled the GPS function and open the Goggle Map on your mobile phone. Then, please stay around the restaurants/merchants with EASI logo to wait for orders. Besides, whether App users could receive the orders depends on the total orders that EASI receive from customers, the time of the day, the App users’ performance score and the numbers of active App users who stay online within a same area.