East Coast Auto Care in Morayfield, Queensland, Australia | Local service
East Coast Auto Care
Locality: Morayfield, Queensland, Australia
Phone: +61 7 5495 6920
Address: 6c Industrial Avenue 4510 Morayfield, QLD, Australia
Website: http://www.eastcoastautocare.com.au/
Likes: 385
Reviews
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25.01.2022 Happy Tuesday everyone! Due to the current economic climate and changes in home life, East Coast Auto Care will be trialing some revised opening hours - our earliest bookings will now be 8:30am, with staff arriving between 8:00-8:15am to see you in. Will we still end the day as normal at 5:00pm. We hope this doesn’t cause too much of an issue! As stated above, this is only a trial while we figure out the best fit for ourselves and our amazing customers.... The revised hours will start on June 1st - if you have a current booking for 8:00am, there will be no changes for you. Have a great day and stay healthy! The East Coast Auto Care Team.
24.01.2022 Hi guys and girls, The workshop will be closed today. Regards,... The East Coast Auto Care Team. See more
23.01.2022 How great is this?
21.01.2022 Hey East Coast Fam From the 18th of Nov - 27th of Nov we’ll be taking our Christmas Break. We will re-open on the 30th of Nov at 8:30am. During this time we will be turning our phones off and will respond to messages when we return. During December we’ll be open every Saturday before Christmas from 8:30am-2pm. These spots are limited and will only be for general services. These spots do need to be pre-booked. No walk-ins. ... -The East Coast Auto Care team
20.01.2022 Hi guys and girls! The shop will be closed today. WE WILL STILL STAY OPEN DURING THE UPCOMING LOCKDOWN! If you have any bookings in the next week you are still welcome in depending on if you class your booking as essential. ... See you tomorrow!
20.01.2022 LONG WEEKEND We will be giving ourselves an extra long weekend and will be closed from lunch time 01/10 and return 07/10. During this time we will be switching our phones off and enjoying some quality time with our family. We will get back to any messages or calls when we re-open. Enjoy the long weekend, stay safe and we look forward to getting back to business. The East Coast Auto Care team
19.01.2022 Happy Easter Our trading hours are: Friday 10th - CLOSED ... Monday 13th - CLOSED. Opening back up Tuesday at 8am . Stay home and stay safe
17.01.2022 16 DAYS UNTIL CHRISTMAS Which means we’re only open for nine more days before we take our Christmas break! Book in now to avoid disappointment. We re-open on the 04th of Jan. All Saturday bookings have been filled.
11.01.2022 With the rain sticking around don’t forget to book in for a free inspection of your tyres, windscreen wipers and headlights!
11.01.2022 Just a reminder that Monday the 27th of Jan we are closed due to the public holiday! We will be back Tuesday morning at 8am. What’s your plans for the long weekend?
08.01.2022 HAPPY NEW YEAR Thank you to all of our amazing customers for another great year! We will be back in the workshop from the 4th of Jan
07.01.2022 Hi guys and girls, just a quick update on East Coast Auto Care and how COVID-19 (and the government’s ongoing response) is affecting our business. As a small family business we have to make sure that we minimise any risks as much as possible so that we can stay healthy and keep trading! WE ARE STILL OPEN! It’s business as usual (almost) here at East Coast. We are still open and working as hard as ever, but you may notice a few things have changed:... Our waiting room is no longer a waiting room - think of it more as a ‘drop off’ room. We have a key drop box on the front counter to minimise hand-to-hand contact. Cash sales are still accepted, although we may ask you to count it out for us and place it on the counter until we can disinfect it. If your car smells like disinfectant when you get it back, don’t worry - we probably just wiped it down before and after we carried out the work. If you have any flu symptoms at all, please avoid coming in - we will be more than happy to provide a quote, etc. over the phone, and we can rebook your vehicle if needed. Standard social distancing guidelines, etc. should all be adhered to also. If you have any requests as far as reducing the risk of infection please do not hesitate to ask! Take care everyone - we’ll see you soon! The East Coast Auto Care Team.
07.01.2022 Hi guys and girls! We honestly have the best customers - as some of you may know there have been a few health issues in our family recently, and as such this week we had to close unexpectedly. We have received nothing but support from all of our customers during this period and your support has made our lives easier during a difficult time. We will be back next week ready to go! ... Thank you again to everyone. We truly appreciate your support. Kind Regards, Isaac and Kythera.
05.01.2022 WE ARE BOOKED We’re now taking bookings for 2021 . Our team returns on the 04th of Jan at 8:30am.
05.01.2022 BOOKINGS FOR THE NEW YEAR We will be re-opening on the 4th of Jan at 8:30am. If you’d like to secure your booking for the first week back please book in ASAP to avoid disappointment! Only 22 days until Christmas! What’s everyone’s plans? Will you be making your way down south to see family or staying local? ... Snowflake took off on an adventure and got tangled up amongst the plants
04.01.2022 They shall not grow old, as we that are left grow old; Age shall not weary them, nor the years condemn. At the going down of the sun ... and in the morning We will remember them. See more
03.01.2022 Hi guys! Phone troubles yesterday, internet and phone troubles today! We apologise for the inconvenience!... The East Coast Auto Care Team
02.01.2022 As of the 23rd of Dec we’re closed We won’t be answering calls, messages or emails until we’re back in the office on the 4th of Jan. There are limited availabilities left. Please call or message us ASAP to book in before we take our holidays . We re-open on the 4th of Jan Elf on the shelf has been a lot of fun in our household this year
02.01.2022 RAIN With the rain that we’ve had and still expecting please ensure that you’re tyres, windscreen wipers and headlights are all working at 100%. If you’re unsure please give us a call to make a time to come in and have them checked - free of charge. You’re safety as well as the safety of others is important to us. Call us on 5495 6920 or we can be contacted through Facebook
01.01.2022 A PSA to all of our current and future customers: There seems to be a pattern emerging whereby customers think that abusing our front office staff is the best way to get what they want. If you want to book your car in with a couple of hours notice, chances are we are too busy to accomodate you. In fact, chances are we will be too busy for the next few days. Calling the young lady behind the counter a ‘slag’ because you didn’t have the foresight to book your car in really won...’t help your chances of being squeezed in. Abusing and/or blaming our admin staff for a perceived slight on the mechanic’s behalf is not only unfair to her, it is highly illogical. As a small business we take customer service very seriously - without our customers, we wouldn’t be in business. Some folk are even if the opinion that if you work in customer service, you should expect to be abused fairly regularly. However there comes a time when a line must be drawn. East Coast Auto Care is now taking a zero tolerance stance on abusive behaviour. We understand everybody has a bad day now and then - if you’re less than chirpy coming to pick up your car, we’ll sympathise with you and help you on your way with as little fuss as possible. However, if you decide to abuse any of our staff members for any reason (we all have a fairly good gauge as to what is ‘abusive’, having been in the customer service industry for many years), you will get an invoice for work carried out so far, you car will be parked out the front (running or not) and you will be no longer be welcome to bring your vehicle to our workshop. If you have an issue with this new ‘rule’, you’re probably one of the people that will no longer be welcome. And a special thank you to all of our beautiful customers who brighten our lives every time they visit - we look forward to seeing you again soon!
01.01.2022 Hi guys and girls! Unfortunately due to a vomiting bug the shop is closed today. We’ll see you all next week! Our apologies for any inconvenience this may cause. Stay healthy!... East Coast Auto Care. See more
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