The Empowered Startup | Public figure
The Empowered Startup
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23.01.2022 One of the common reviews I get from my customers (mainly from Google reviews) is that our customer service is Amazing. Guess what? YOU are a small business and your customers bought from you for a REASON. You need to remind them of that - it will help your sales go up and retain customer loyalty. These are some of the small things I do with each online order:... *include handwritten thank you note *I include a complimentary free sample of a new product *I hand-write the address on each order (yes, I could print the labels, but then I'd be just like every other huge impersonal company). *I notice when it's a repeat customer and write, "it's great to hear from you again!" What are some ways you create a good experience for your customer? Comment below. See more
14.01.2022 Hey Boss Lady! Boss Momma! The Boss. Feel this. Live it. Own it. You. Are. The. Boss.... You got this! See more