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25.01.2022 There has been an alarming report that was released by ICN - International Council of Nurses on nurse deaths during COVID-19 affecting our nurses and healthcare professionals. - 2200 nurse deaths - 130 National Nurses Associations involved - COVID-19 Effect - trauma, anxiety, burnout, abuse... - Worldwide shortage of 6 million nurses We've seen this trend over the last year, but not enough is being done and it's really time to pay more attention to this. Read the full ICN report on the link below. Thanks @Mary Chiarella for sharing. Energesse #Nurse #Resilience #Wellness #Healthcare #SelfLeadership

25.01.2022 DR in LOCKDOWN: LESSONS for LIFE, WORK & HEALTHCARE. I'm currently in day 1 of partial lockdown here in Kuala Lumpur, Malaysia due to COVID-19 pandemic. Here's what to experience: What to expect in a lockdown Our Pandemic Management solution... How healthcare systems can innovate in crisis Good times build confidence, bad times build character Be compassionate Stocking up vs Hoarding Please Comment and Share if you find this useful. Stay safe! #Covid19 #Covid19Pandemic #Lockdown #Healthcare #PandemicManagementSolution #Energesse

25.01.2022 "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." - Maya Angelou Salute to our compassionate Nurse leaders on the frontlines! #Resilience #SelfLeadership #NursesWhereYouNeedThem... Australian College of Nursing

25.01.2022 This Pandemic Management Masterclass provides information for this very significant time in an unprecedented COVID-19 crisis when many are scrambling to adapt to the crisis at hand particularly in healthcare and in business corporations. These are challenging times as we try to go through a number of stages of business continuity, managing the emergency, working with staff, looking at supply chains, and so on. Click on the link below to watch the video and learn about the 3... Phases of Pandemic Management. Australian Healthcare & Hospitals Association, The Beryl Institute #TogetherAgainstCOVID #COVID19education #Covid19Pandemic #PandemicManagementSolution #healthcaremanagement #publichealth #healthcareprofessional #healthworker #communityservice #consumerengagement

24.01.2022 Celebrating our 8th birthday! We are thankful for all of our customers. Thank you for being a part of our journey and inspiring us all these years!

24.01.2022 At the recent Planetree conference on #personcenteredcare, Adventist Health (Howard Memorial) shared how they are building a more human experience and culture at Howard with fun events. Check it out! If youd like to know more about how to build this into your patient and staff experience at your health service, feel free to reach out to me! #CustomerExperience #healthcare #PatientExperience #PatientCare #energesse

24.01.2022 Really enjoyed the great participation from the passionate team Bethesda Health Care who are leading the way in WA!! Congrats to all! #personcenteredcare #CustomerExperience #healthcare #PatientCare #energesse

22.01.2022 Today we join the International Hospital Federation in honoring hospitals, health service providers and healthcare workers worldwide who went #BeyondtheCallofDuty in providing exceptional service and dedication amid the coronavirus pandemic. We are happy to announce that Heathcote Health with Energesse received special recognition for demonstrating initiative, agility and an incredible capacity to innovate under extraordinary circumstances. Read the full list of hospitals her...e: https://bit.ly/36Ps42L #ThankYouHealthcareWorkers #resilience #wellbeing #healthcare

21.01.2022 How can we achieve the balance between the economy while implementing practical plans for protecting public health? #covid19 #coronavirus #publichealth #healthcare #energesse

19.01.2022 "The success of PXme can affect success of other projects that contribute to the healthcare organisation and as such presents a remarkable opportunity for leaders, managers and front-line staff." Learn more by downloading our #PatientExperience Improvement White Paper. #personcenteredcare #CustomerExperience #healthcare #PatientCare #energesse

19.01.2022 Every day as a nurse is full of new situations and while this keeps the job interesting, it can also be very stressful, and sometimes overwhelming. So many nurses are now wanting to develop their own personal resilience, self care and be more effective with their team & families. The Self Leadership Experience is the first course of its kind to help nurses improve your daily life and work experience, and it comes with a learning community of nurses to support each other. To ...support the nurses who are working to keep us safe during these holidays, we've developed THIS EXCLUSIVE HOLIDAY OFFER to support their wellbeing. To redeem the offer, visit www.selfleadershipfornurses.com At the Checkout, use coupon code NURSELEADER30 SHARE this offer for the colleagues you care for and lets keep our nurses safe and care for our carers this holiday season. Energesse #Nurse #Resilience #Wellness #Healthcare #SelfLeadership

19.01.2022 Energesse and Heathcote Health will be presenting at the AIDH conference. Since COVID-19, Heathcote Health’s CEO, Dan Douglass, together with Energesse, co-developed 'A Gold Standard Pandemic Safety Management System', The PMme. A pioneering innovative tool to determine gaps which highlights the value of robust, systematic and independent evaluation of vulnerabilities in pandemic planning. The PMme goes over and beyond compliance requirements and has been escalated to the g...overnment for adaption to more facilities to mitigate risks and ultimately save lives. Register now as AIDH presents its inaugural national conference, uniting the digital health movement in 2020, one of the health sector’s most challenging years. https://digitalhealth.org.au/institute-summit/register/ #DHIS2020 #Energesse

19.01.2022 My team and I at Energesse have been working hard to ramp up support to health services, patients and the public during this time of crisis. Some people are in panic, other are scared and cases continue to rise whilst in some areas are in various degrees of lockdown. Things have gotten more serious over the past week and its changing daily. So to help you out this situation as best we can, heres 2 ways in which Id like to help you RIGHT NOW. Click below for full article. ... #Energessetv #TogetherAgainstCOVID #pandemiclearning #COVID19education #education #publichealth #communityservice #consumerengagement #healthcareprofessional #healthworker #Covid19Pandemic #Lockdown #Healthcare #PandemicManagementSolution #Energesse

19.01.2022 Positive #patientexperience is associated with overall improved outcomes, including clinical outcomes and care delivery, improved staff morale, increased workforce productivity, and financial performance. Get a copy of our Patient Experience Improvement White Paper to read more. #personcenteredcare #CustomerExperience #healthcare #PatientCare #energesse

18.01.2022 LAST FEW HOURS TO SIGN-UP for the SELF LEADERSHIP FOR NURSES CHALLENGE! Here’s a common problem for nurses: If you subconsciously live for others more than yourself, you will forget who you really are. Even if you could take care of the whole world, the moment you don’t give yourself the care YOU need, you will never experience the happiness you seek by taking care of others. One thing is for sure, you will always have to live with yourself. That’s why getting clear on what m...akes you happy is the most important thing you can do. At Energesse, it’s our mission to empower #nurses worldwide - by giving them access to the practical research-based exercises in self-leadership. That’s why we want to invite nurses to go through our new online program in 14 days - completely free of charge. Join us now: www.selfleadershipfornurses.com/ #Resilience #SelfLeadership #SelfLeadershipforNurses #Energesse Aged Care Nurses NSW Nurses and Midwives' Association Australian Nursing & Midwifery Journal Australian Nursing and Midwifery Federation

18.01.2022 Our opinion on the management of the pandemic was featured today in Malaysian news. Read on the link below. #covid19 #coronavirus #publichealth #healthcare #energesse

16.01.2022 Thank you #RACMA! It was a great opportunity to share insights at the recent conference held at Adelaide, Australia. Glad to discuss on how to use machine learning to improve patient feedback as well as building the rules engine to advise on #PatientExperience improvement. #personcenteredcare #CustomerExperience #healthcare #PatientCare #energesse

15.01.2022 The PXme tool helps inform and increase scientific robustness to management decision-making, particularly for middle management and senior management levels of health and care organisations. Download our #PatientExperience Improvement White Paper to know more. #personcenteredcare #CustomerExperience #healthcare #PatientCare #energesse

15.01.2022 #COVID19 #pandemic management involves a complex myriad of procedures, action plans and information flows that are changing daily. Management staff and clinicians are extremely time-poor, overstretched and fatigued in dealing with screening and treatment procedures. Many are challenged with maintaining frequent procedural changes to apply to the front-line, which is intense and often reactionary. Energesse is providing hospital and health service managers with the opportuni...ty to use the PMme tool (COVID-19 PANDEMIC: HOSPITAL PREPAREDNESS AND RESPONSE TOOL) in a free trial to help your clinicians and management teams to save valuable time & effort in auditing their pandemic response actions and obtain a comprehensive gap analysis. Visit this link to APPLY FOR A FREE TRIAL: https://bit.ly/3cf3CYA Australian Healthcare & Hospitals Association #coronavirus #TogetherAgainstCOVID #COVID19education #Covid19Pandemic #PandemicManagementSolution #healthcaremanagement #publichealth #healthcareprofessional #healthworker #communityservice #consumerengagement #coronavirusaustralia #covid19australia

14.01.2022 #Energesse developed the proprietary 6e Methodology to determine the areas where organisations can structure tools, improve process, structures and measurement systems as well as create and coordinate roles, functions and responsibilities. Download a copy of the #PatientExperience White Paper now. #personcenteredcare #CustomerExperience #healthcare #PatientCare

14.01.2022 We're super excited to receive our first ever 10/10 feedback on a new product. This has been great a validation of our Pandemic Management (PMme) tool and how it's been helping organizations on the following: 1. Systematically manage and track pandemic preparedness and response activities more effectively 2. Identify any 'blind spots' that have not been identified, compared to best practices 3. FASTER to identify the right actions and reduce overwhelm 4. Resources, innovation...s and recommendations from Australia, WHO, CDC, NHS 5. Online tool - reducing paper-based infection risk Visit https://energesse.com/ for more information What major challenges have you encountered during this COVID-19 situation? #covid19 #coronavirus #publichealth #healthcare #energesse

13.01.2022 I created this video 3 years ago when I saw so many healthcare professionals deal with fatigue and burn out. This doesn't have to happen if we put the right strategies in place, especially relevant to the current #COVID19 paradigm shift in more digital adoption. How are you handling your clinician and staff wellbeing? Watch this video for a few tips.... Energesse #coronavirus #publichealth #healthcare See more

13.01.2022 "The standard for customer experience in healthcare can sometimes be lagging behind other industries, it is important that healthcare organisations better understand the evolving needs and expectations of these consumers." Get more information by downloading our Patient Experience Improvement White Paper. #personcenteredcare #CustomerExperience #healthcare #PatientExperience #PatientCare #energesse

12.01.2022 Resilience is a word we often hear today, but what does it actually mean? How do we practice resilience during the COVID-19 pandemic and how do we innovate such that we, proactively tackle the crisis and rise above it? Join us as I talk about my personal COVID experience from being quarantined due to borders closing, getting sick myself and ultimately rising above it, innovating as a business and seeing the opportunities present in this crisis. Save the date on 5th November a...t 4:30PM with a live Q&A at the Australasian Institute of Digital Health (AIDH). https://bit.ly/325RkyZ #DHIS2020 #Energesse See more

11.01.2022 This case study on Pandemic Preparation and Mitigation from Bergamo, Italy was published in the NEJM. Learnings on how we can improve our hospital and health system response to the pandemic are vital: 1. Western health care systems have been built trying patient-centered care, but an epidemic requires a change toward community-centered care i.e. tailoring health information communication for the general public & understanding their home experience 2. Pandemic solutions are re...quired for the entire population, not only for hospitals. We need to think about implementing preparedness protocols across all health & care facilties e.g. nursing homes, etc 3. We need a long-term plan for the next pandemic. We are currently in highly reactive mode, but we need to already be planning for a potential 2nd or 3rd wave and embed the new processes we are implementing now. https://catalyst.nejm.org/doi/full/10.1056/CAT.20.0080 Hope this is helpful to your pandemic response programs, please comment or share if that's the case!

10.01.2022 I watched a great video on Conscious Leadership the other day. It was interesting to observe the difference between leading from trust versus leading with threat, its something I see in so many organisations I work with, many of whom are searching for online ways to develop leadership capability. Have you analysed your own leadership style - are you above the line or below the line? #Nurse #Resilience #Wellness #Healthcare #SelfLeadership

10.01.2022 In a time when there is so much uncertainty presented by the COVID-19 pandemic, What does it mean to be prepared during the COVID-19 pandemic? And what can we do, to SAVE LIVES and optimise the allocation of our very limited resources. Energesse and Heathcote Health tackle these questions as we present at the Australasian Institute of Digital Health (AIDH) conference. Heathcote Health’s CEO, Dan Douglass, together with Energesse, co-developed 'A Gold Standard Pandemic Safety... Management System', The PMme. A pioneering innovative tool to determine gaps which highlights the value of robust, systematic and independent evaluation of vulnerabilities in pandemic planning. The PMme goes over and beyond compliance requirements and has been escalated to the government for adaption to more facilities to mitigate risks and ultimately save lives. Join us at the Australasian Digital Health Summit together with global leaders, and become part of the discussion during one of the health sector’s most challenging years. https://digitalhealth.org.au/institute-summit/register #DHIS2020 #Energesse

09.01.2022 Now here's my #Podcast with Susan Frampton, President of Planetree. I interviewed her last October 29 at Planetree International Conference #Planetree19 for my book on transforming #Personcenteredcare and #PatientExperience. Please make sure to subscribe, leave a rating and review. Enjoy! #iTunes: apple.co/321EP4B #Spotify: spoti.fi/2NLXrAp ... #CustomerExperience #Healthcare #PatientCare #Energesse

09.01.2022 Let's encourage our #nurses to join http://selfleadershipfornurses.com By helping them take better care of themselves, they can take better care of others and our society as a whole! The CHALLENGE STARTS TODAY OCTOBER 26th. Few remaining FREE SLOTS left! #resilience #selfleadership

08.01.2022 I'm glad to share with you my new #podcast on Balancing Work, Life & Mental Wellbeing. With me is Vischaal Yogaratnam, a lawyer, a rapper, and a millennial. Learn about work related productivity and how to achieve better work performance while balancing your time with your everyday activities. Please make sure to subscribe, leave a rating and review. Enjoy! #iTunes: apple.co/2GzWBnj... #Spotify: spoti.fi/3aRHIL0 #worklifebalance #balancedlife #mentalwellbeing #productivityimprovement #energesse

07.01.2022 Who are you during COVID-19 experience? What emotions are driving your behaviour now and which mindset would ideally like to be? We all have an opportunity to overcome this crisis, and leadership means choosing a mindset of learning and growth in these unprecedented times. Australian Healthcare & Hospitals Association #Energesse #TogetherAgainstCOVID #pandemiclearning #COVID19 #education #publichealth #communityservice #consumerengagement #healthcareprofessional #healthworker #Covid19Pandemic #Lockdown #Healthcare #PandemicManagementSolution

07.01.2022 To win this war, is to learn to live with our enemy. It is for our society to become one with #COVID19. That is ultimately the path for longer term survival, is to either contain and eradicate the virus OR to reach herd immunity by allowing ourselves to integrate the virus into the physical system of our society in a phased approach. Check out my latest article: Is different language needed for the War on COVID? via LinkedIn Planetree ... #coronavirus #TogetherAgainstCOVID #COVID19education #Covid19Pandemic #PandemicManagementSolution #healthcaremanagement #publichealth #healthcareprofessional #healthworker #communityservice #consumerengagement #coronavirusaustralia #covid19australia

07.01.2022 My Opinion on a Health Hour during quarantine, shared with the media

07.01.2022 Very pleased to be discussing patient experience with @StephenDuckett at @GrattanInstitute. Following the Duckett report and findings that Victorian healthcare needing to improve experiences, it was great to discuss how our PXme (Patient Experience Maturity Evaluation) product is helping address some of these issues with Victorian hospital and health services. There were some brilliant ideas brainstormed for how to use it to better support Standard 2 accreditation and improving ROI with clear action plans for managers. Looking forward to further innovating for better quality care! #PatientExperience #CustomerExperience #Healthcare #PatientCare #Energesse

07.01.2022 DR in LOCKDOWN: 5 Tips Virtual Working from Home in Pandemics How to maintain and develop culture Structured social bonding time More regular huddles... Managing frequent new information flows Deliberate well-being conversations Ask about feelings & empathise Emergency support budget Staff fatigue and burnout How to access files remotely Please Comment and Share if you find this useful. Stay positive! #Covid19 #Covid19Pandemic #Lockdown #Healthcare #PandemicManagementSolution #Energesse

06.01.2022 Maturity Staging tools help organisations establish clear understanding of current capabilities, gaps and requirement relative to objectives in #personcenteredcare. Download a copy of our #PatientExperience White Paper to learn more. #CustomerExperience #healthcare #PatientCare #energesse"

06.01.2022 Malaysia to be in total lockdown from 18th March-31st March due to COVID-19

06.01.2022 We know most nurses don't have it easy and good. With irregular working hours and lots of pressure, it can be extremely rough and stressful. They don’t always get the appreciation they deserve. That’s why some nurses feel overwhelmed. Some suffer from loneliness. Others feel isolated. These things do need to change! ... If you want to build your resilience, reset your wellbeing and prevent burnout, join our growing movement at selfleadershipfornurses.com #Resilience #SelfLeadership #Nurses #Energesse Aged Care Nurses Australian Nursing & Midwifery Journal Australian Nursing and Midwifery Federation

05.01.2022 There are certain disasters that we really need to confront and address in terms of how we do better moving forward. Watch this short video for some tips on how to avoid leadership disasters during the pandemic. How are you handling the pandemic in your organization? #covid19 #coronavirus #publichealth #healthcare #energesse

05.01.2022 Pandemic Scenarios for your Business Continuity Planning The four possible timelines for life returning to normal. The coronavirus outbreak may last for a year or two, but some elements of pre-pandemic life will likely be won back in the meantime. Read in The Atlantic: https://bit.ly/33TErb1... #Energessetv #TogetherAgainstCOVID #pandemiclearning #COVID19 #education #publichealth #communityservice #consumerengagement #Energesse #healthcareprofessional #healthworker #Covid19Pandemic #Lockdown #Healthcare #PandemicManagementSolution

05.01.2022 2020 has been quite a year to work in #healthcare. We joined the International Hospital Federation last December in honoring hospitals, health service providers and healthcare workers worldwide who went #BeyondTheCallOfDuty in providing exceptional service and dedication amid the coronavirus pandemic. It's truly an honor that Heathcote Health with Energesse received a special recognition for demonstrating initiative, agility and an incredible capacity to innovate under extrao...rdinary circumstances. Thank you to @Dan Douglass, CEO of Heathcote Health and his amazing team for being pioneers and having faith in innovation during this pandemic. Read the full Bendigo Advertiser article link below. #ThankYouHealthcareWorkers #covid19 #coronavirus #publichealth

05.01.2022 Enjoyed being interviewed by Australasian College of Health Service Management - ACHSM and delivering a keynote at their congress earlier this year. The importance of the patient as the center of care and how the human experience and digital technology come together to deliver it. #personcenteredcare #patientexperience #energesse #valuebasedcare

04.01.2022 The success of PXme can affect success of other projects that contribute to the healthcare organisation and as such presents a remarkable opportunity for leaders, managers and front-line staff. Learn more by downloading our #PatientExperience Improvement White Paper. #personcenteredcare #CustomerExperience #healthcare #PatientCare #energesse

04.01.2022 We're looking for a PATIENT EXPERIENCE SPECIALIST! To know more about this opportunity, kindly visit our website below. #customerexperience #healthcare #patientexperience #patientcare #energesse

03.01.2022 "In our newly released White Paper reveals how you can develop strategy and action plans using data and the Patient Experience Maturity Model to advance person-centered care. In this document you will: - Learn how person-centered care and the patient experience is an indicator of performance and a measure of excellence. - Understand how patients experience their care alongside the governance workflow of health and care services. - Discover how to diagnose the stage of your cu...rrent patient experience maturity to develop strategies, action plans and solutions for improvement." Get more information by downloading our Patient Experience Improvement White Paper. https://bit.ly/2W1CIhV #personcenteredcare #CustomerExperience #healthcare #PatientExperience #PatientCare #Energesse

03.01.2022 DR in LOCKDOWN Series 3: WHAT TO EXPECT AND SOCIAL ETIQUETTE What happens in Day 2 of Lockdown Which supplies run out How you greet people during COVID-19... Paradigm change in social etiquette Emphasise "It's for your safety, not just mine" Get exercise equipment for home Our solution to help pandemic information flows "Please note this video was taken on Day X when it was permitted to walk outside to get food." Kindly Comment and Share if you find this useful. Stay safe! #Energessetv #pandemiclearning #COVID19education #education #publichealth #communityservice #consumerengagement #healthcareprofessional #healthworker #Covid19Pandemic #Lockdown #Healthcare #PandemicManagementSolution #Energesse

02.01.2022 Interesting video to make masks more effective ? What do you think - would you try it? #covid19 #coronavirus #publichealth #healthcare #energesse

01.01.2022 Proud to be supporting two great presentations by Australians at the Planetree International 2019 conference in Orlando, Florida last week. Fantastic to see the countrys efforts in #personcenteredcare and #patientexperience shine on the international stage! Big Congrats to @JavedKhan @MetroSouthHealth @TaniaHobson @QueenslandChildrensHospital and their teams for their hard work in putting patients first!

01.01.2022 At the #RACMA Conference, we talked about how to use machine learning to improve patient feedback as well as building the rules engine to advise on #PatientExperience improvement. Here are some of the slides and stories shared at the conference which seem to be received very well. #personcenteredcare #CustomerExperience #healthcare #PatientCare #energesse