NSW Fair Trading in Parramatta, New South Wales | Public & government service

NSW Fair Trading

Locality: Parramatta, New South Wales

Phone: +61 133220

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• Public & government service
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25.01.2022 Eskies, pet bowls and buckets are three unexpected drowning hazards around your house

25.01.2022 Almost three quarters of Australian households are shopping online and over 2,000 COVID-19 related scams have been reported to Scamwatch. Its more important than ever to protect yourself online https://www.scamwatch.gov.au//current-covid-19-coronavirus

24.01.2022 PUBLIC WARNING We are warning consumers about an unlicensed landscaper operating in the Lake Macquarie area. We have received numerous complaints about Mr Hynes (formerly known as Peter Garay and has also used the names Todd Hynes, Peter and Paul) doorknocking homes in new housing estates in Teralba and offering landscaping work that he is not licensed to do. Mr Hynes has never held a licence under the Home Building Act authorising him to contract for or perform any type of residential building work https://www.fairtrading.nsw.gov.au//updates/public-warnings

24.01.2022 Some product safety tips from Fire and Rescue NSW to help keep your home safe this holiday season https://www.fairtrading.nsw.gov.au//prod/electrical-safety

24.01.2022 LABEL CHECK: There are new labelling requirements for quad bikes sold from 11 October 2020. Rollover warning labels must be attached advising how to avoid a rollover and at what angle the quad will roll. https://www.productsafety.gov.au//quad-bike-safety-standar

24.01.2022 The Australian Taxation Office is warning consumers about an email and text scam targeting MyGov customers asking them to verify their details. The image below is an example. Do NOT click on the link and do NOT provide any details.

24.01.2022 We are seeking feedback on a new licensing scheme for medical gas systems in medical, health and veterinary facilities. These changes will impact a range of medical facilities and industry operators such as private and public hospitals, day hospitals and IVF clinics, aged care facilities, dentists and medical centres. View the changes and have your say https://bit.ly/2Z4JZOI

24.01.2022 IMPORTANT UPDATE We’ve expanded the list of professionals able to make a declaration to assist victims of domestic violence with ending their tenancies bit.ly/TenantDomesticViolence

23.01.2022 Christmas shopping? Ensure the gifts you're giving are age appropriate and don't pose any health hazards.

23.01.2022 Valentines flowers a bit of a let down? If you did not get what you paid for, you can lodge a complaint with us on our website http://ow.ly/cgHx50ynTJ6

23.01.2022 A new Code of Conduct is being introduced for the short-term rental accommodation industry, including powers to fine or ban guests and hosts for anti-social behaviour. The code starts on 18 December 2020: https://www.fairtrading.nsw.gov.au//changes-to-short-term-

23.01.2022 What’s scarier than allergies on Halloween? When buying Halloween make-up such as temporary tattoos, face paints and fake blood products, make sure the product is clearly labelled with ingredient information. This is vital for people who have known allergies and useful if you develop an unexpected reaction on the day. https://www.fairtrading.nsw.gov.au//consumer-rights-myths-

23.01.2022 URGENT SAFETY WARNING Check your caravans and recreational vehicles for dangerous Suburban-branded water heaters which may emit deadly carbon monoxide. https://www.fairtrading.nsw.gov.au//caravan-and-motorhome-

23.01.2022 We have published advice for tenants and landlords experiencing financial difficulty due to COVID-19 on our website. There are a range of assistance packages available to both and we would encourage all tenants and landlords to work together during this time http://ow.ly/PD2i50zp3hr

23.01.2022 We are making changes to NSW automotive industry regulations to improve consumer protections, meet the needs of industry and consumers and improve overall regulation of the industry. Have your say on the proposed changes www.fairtrading.nsw.gov.au/consultation-tool

22.01.2022 We understand that these are uncertain times for everyone. We have published information for tenants, consumers and businesses on our website. This page is being regularly updated as information becomes available https://www.fairtrading.nsw.gov.au//coronavirus-covid-19-f

22.01.2022 Have your say on the Pawnbrokers and Second-Hand Dealers Regulation 2020. The Regulation supports the Pawnbrokers and Second-hand Dealers Act 1996. The Act aims to limit traffic in stolen goods, help NSW Police Force combat property theft, and protect consumers who pawn goods. Consultation closes 5pm Friday 31 July https://www.nsw.gov.au//pawnbrokers-and-second-hand-dealer

22.01.2022 As the temperature drops in NSW, products designed to keep us warm like heaters, electric blankets, hot water bottles and heat packs, are hot property. Keep your family safe www.productsafety.gov.au/wellwinter

21.01.2022 If youre shopping online for Mothers Day, remember to check click and collect availability, delivery time frames and return/refund options before committing to a purchase http://ow.ly/Ztrx50zn8Jl

20.01.2022 We understand that this is a stressful time for everyone. We are working as fast as we can to put measures in place to assist both tenants and landlords who have been financially impacted by COVID-19. As soon as we have more information, we will publish it on our website http://ow.ly/pRSp30quT9A

20.01.2022 Changes to Residential Tenancy laws start 23 March 2020. The changes will increase protection and certainty for tenants, clarify the rights and obligations of tenants and landlords and reduce disputes over repairs and maintenance. For more information http://ow.ly/fRfN50xAG33

19.01.2022 Join us tomorrow at 10am for a webinar answering your questions on the tenancy reforms that started on Monday. Register on our website https://fairtrading.e-newsletter.com.au//zzzz5e68/regform

18.01.2022 The NSW Government is introducing an interim 60-day stop on landlords seeking to evict tenants due to rental arrears as a result of COVID-19, together with longer six month restrictions on rental arrears evictions for those financially disadvantaged by COVID-19: https://www.fairtrading.nsw.gov.au//co/property/moratorium

18.01.2022 Many retailers are having Black Friday and Cyber Monday sales. Don’t get caught out by all the ads popping up with amazing offers. Make sure you’re only buying from legitimate sellers. Scammers use these events to target consumers. Stay scam aware. https://www.scamwatch.gov.au//watch-out-for-online-shoppin

16.01.2022 Landlords providing rent relief for eligible tenants in financial distress due to COVID-19 can now apply for land tax concessions online https://www.nsw.gov.au//land-tax-concession-applications-n

16.01.2022 PUBLIC WARNING NSW Consumers are being warned not to deal with Mehmet Onkun who also uses the name Mick Onkun and trades under multiple business names including Europe Cement Rendering, Europe Cement Rendering and Concrete, Illawarra Concreting and Constructions, Illawarra Concreting and Excavations and variations of those names. Mr Onkun does not hold a licence under the Home Building Act authorising him to contract for or perform residential building work. The complaints relate to various kinds of work including concreting, driveways, pathways, retaining walls, kitchen and bathroom renovations, fencing, rendering, tiling, and carpentry. If you have had dealings with him, you can lodge a complaint https://www.fairtrading.nsw.gov.au//onlin/make-a-complaint

16.01.2022 The NSW Government has announced Project Remediate, a $139 million package to assist apartment owners to remove high risk cladding. The program gives owners and owners corporations access to interest free loans in order to fast-track the removal of unsafe combustible cladding https://www.nsw.gov.au//projects-and-ini/project-remediate

15.01.2022 You should always hire appropriately qualified and licensed people to conduct repairs to your home. Electrical, Plumbing, Gas Fitting and Air Conditioning work is specialist work and must always be completed by a licensed tradesperson, regardless of the cost. Dont risk yours and your familys safety. Check a tradies licence on the public register http://ow.ly/MGnT50yuRQy

15.01.2022 Our FuelCheck app has now reached one million downloads - on average, users are saving $500 a year. The app provides real-time information about fuel prices at service stations across NSW: https://www.fuelcheck.nsw.gov.au

15.01.2022 Scammers are taking advantage of these uncertain times and pretending to be from trusted companies or government agencies. They claim there is a problem with your account or with your government benefits and that you must confirm your banking or card details or pay the debt or other fees to fix the issue. Dont be afraid to hang up. Report scams online at https://www.scamwatch.gov.au/report-a-scam

15.01.2022 Its important to select hand sanitiser that cant be confused for food or drink. If ingested, call 000 if the person is unresponsive or the Poisons Information Centre on 13 11 26 for advice. Learn more: https://www.tga.gov.au/hand-sanitisers-information-consumers

15.01.2022 This looks like a harmless toy but a number of children have been hospitalized this year with significant injuries caused by ingesting these small but powerful magnets https://www.productsafety.gov.au//banned-small-high-powere

13.01.2022 The NSW Government is looking at ways to make sustainability measures like solar panels, digital meters and electric vehicle charging in NSW apartment buildings easier. Complete the survey by 9th August to share your views https://tinyurl.com/y3xq7k4k

13.01.2022 The NSW Building Commissioner has been given new powers to transform the NSW Construction Industry to rebuild consumer confidence. The Residential Apartment Buildings (Compliance and Enforcement Powers) Act starts today. It will raise the standards of residential buildings in NSW, particularly in high-rise apartments. https://www.nsw.gov.au/construct-nsw

12.01.2022 DIY electrical work is illegal and could easily result in a house fire if the work is faulty. Hiring a licensed electrician to install safety switches in your home will cost a few hundred dollars but it could save your life https://www.nsw.gov.au/topics/electrical-safety

12.01.2022 When buying new toys for children, check for button batteries. Button batteries can be choking hazards. https://www.abc.net.au//qld-button-battery-wristb/12811172

11.01.2022 Former property manager, Elouise Paul, of Belle Property Double Bay has been found guilty of misappropriating $16,000 in trust fund money. Ms Paul was sentenced to a 12 month community correction order and also ordered to pay court costs. Ms Paul has the right of appeal.

11.01.2022 PUBLIC WARNING We are warning consumers not to deal with either of the following individuals: -Mr Thomas Towhidi, director of Dos Facio Design and Urban Couture... -Mr Shervin Kalimi Chadorchi, a contractor for the Car Buying Agency Pty Ltd. There is no link or relationship between the two individuals named above. Further information is available on our website https://www.fairtrading.nsw.gov.au//updates/public-warnings

10.01.2022 Cabinet heaters are dangerous and should never be used inside your home. This controlled test shows how quickly a fire can start and spread when using unsafe heating appliances https://bit.ly/2MriXu3

10.01.2022 Did you know we have a range of newsletters that you can subscribe to? Topics covered include; strata, tenancy, property, home building, plumbing and automotive. Visit our website to view past editions and subscribe https://www.fairtrading.nsw.gov.au/help-/online-tools/enews

10.01.2022 Tru Water Filters has topped the January complaints register with 30 complaints. We have previously issued a public warning about this company, urging consumers not to deal with Tru Water Filters. Fair Tradings investigation is ongoing. You can view the complaints register here https://www.fairtrading.nsw.gov.au//on/complaints-register

09.01.2022 If you run an association you can now make your payments online through our payment portal. We will no longer accept credit card payments from 1 October 2020 https://www.fairtrading.nsw.gov.au//for/associations-forms

08.01.2022 There’s always that one person you never know what to get for Christmas Avoid making Christmas shopping harder for yourself by understanding your consumer rights. https://www.fairtrading.nsw.gov.au//ways-to-s/ways-to-shop

07.01.2022 As part of the NSW Governments COVID-19 economic stimulus package, we are waiving a range of licence and permit fees for 12 months: https://www.nsw.gov.au//financial-a/fee-and-licence-relief

07.01.2022 There are still more than 46,000 vehicles on NSW roads affected by the Takata airbag recall. Check if yours is one of them and contact your manufacturer to book in your repair https://ismyairbagsafe.com.au/

07.01.2022 On 2 April 2020, NSW Fair Trading revoked the Authority to Fundraise of the Pozieres Remembrance Association Incorporated. Consumers who have complaints about dealings with Pozieres Remembrance Association Incorporated should call us on 13 32 20 or lodge a complaint online http://ow.ly/RSSr30qAh0Q

06.01.2022 Tenants that need to escape their homes due to domestic violence can end their tenancy immediately and without penalty. There are options available for tenants wishing to stay in their rental property and those that need to vacate http://ow.ly/KZ4b50zqf2j

06.01.2022 These are some examples of what can go wrong when you dont hire appropriately qualified tradespeople. Always check that the person you are hiring is licenced and ask for references https://www.fairtrading.nsw.gov.au//home-building-licence-

04.01.2022 Did you know that the largest package, special deals or home brand items may not be the cheapest option? Unit pricing helps you find the best value item on the day you shop. https://www.accc.gov.au/consu/groceries/grocery-unit-prices

04.01.2022 Tenants experiencing financial hardship due to COVID-19 that arent able to come to an agreement with their landlords can now apply to NCAT to terminate their fixed term leases in certain situations https://bit.ly/2zv3oPg

04.01.2022 We teamed up with Transport for NSW and NSW Police Force in a joint operation yesterday targeting tow truck licensing and unlicensed tow trucks on the Central Coast. A total of 23 trucks were inspected with ten breaches detected, two unlicensed tow trucks and 11 mechanical defects. Click through for more information on making sure your tow truck is up to standard. https://www.fairtrading.nsw.gov.au//business-es/tow-trucks

03.01.2022 There are new disclosure requirements for businesses that commenced 1st July 2020. Make sure youre aware of your rights as a consumer: https://www.fairtrading.nsw.gov.au//new-disclosure-obligat

02.01.2022 NSW Building Commissioner David Chandler gives an update on his plans to rebuild consumer confidence in the NSW building industry https://bit.ly/2YXCMkl

02.01.2022 Last minute Fathers Day shopping? Dont get caught empty-handed. Check delivery times, click and collect options and the returns policy before purchasing https://bit.ly/34RujSF

02.01.2022 Our colleagues in Queensland have warned consumers not to deal with three separate vehicle shipping and transport companies: Auto Transporters Pty Ltd trading as All Australia Auto Transporters and AAA Transporters, MV Transporters Pty Ltd trading as MV Transporters and MV Transports, (also formerly known as AA Auto Transporters Pty Ltd trading as Auto Transporters and AA Auto Transporters), and VTrans Pty Ltd trading as VTrans.... It is alleged that these companies have taken money from consumers and then failed to supply the service in a reasonable time frame. If you have had any dealings with any of the above companies, you can lodge a complaint on our website http://ow.ly/RSSr30qAh0Q

02.01.2022 We are investigating a series of incidents where Tow Truck drivers have taken vehicles from accidents to smash repair businesses without the consent of the vehicle owner. If youre involved in a motor vehicle accident you choose where your vehicle is taken https://www.fairtrading.nsw.gov.au//buying-/motor-repairs

01.01.2022 We are warning consumers not to deal with Ms Zora Nawaz or Beastwear Pty Ltd trading as Beastwear. Consumers complain that items ordered and paid for from @BeastwearAUS and www.beastwear.com.au are not delivered or are significantly delayed, they have a no refund policy and customer complaints arent responded to. If you have a complaint about this business you can lodge it through our website or by calling us 13 32 20 https://www.fairtrading.nsw.gov.au//updates/public-warnings