Finss Global in Melbourne, Victoria, Australia | Information technology company

Finss Global

Locality: Melbourne, Victoria, Australia

Phone: +61 3 9005 1030

Address: 403/198 Harbour Eplanade, Docklands 3008 Melbourne, VIC, Australia

Website: http://finssglobal.com

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• Financial service
• Information technology company

25.01.2022 At FinSSG our digital Collections & Relationship Management solution, CollectRM, has been engineered to align with National Credit and Banking Codes as well as Hardship Guidlines: https://asic.gov.au//credit-general-/national-credit-code/; https://www.ausbanking.org.au/campaigns/new-banking-code/; and... https://www.ausbanking.org.au//Updated_financial_hardship_. CollectRM is all about systemising the Debt Managment life-cycle to ensure that everyone, at any level and authorisation within the Lender, follows predefined Collection policies, processes, workflows and rules, maintaining Customer Relationships, Compliance, Ethics and Returns. #Globalcrisis #Hardship #Credit #Loans #Lending #FinancialSupport #DigitalBanking #COVID19 #Collections #DebtManagement #CreditRisk #Deferral #CustomerPolicy #Compliance #PTP #Creditpolicy #NationalCreditCode #BankingCodeofPractise #FinancialHardship #APRA #ACCC

23.01.2022 We are excited to announce our attendance at ... Come and visit our friendly team at # . coba2019.com.au @finssglobal ... #fintech #coba #coba2019 #meetus #exhibition See more

20.01.2022 One outstanding feature of the CollectRM application is the configuration of broad Blackout or Public Holiday periods which, by a number of criteria, prevent correspondence and interaction with Customers for known periods or times. We believe this feature can rapidly help Lenders manage Customer Contact from regional-based Public Holidays, scaling to larger Hardship Management issues for Natural Disasters (eg. Floods, fires) or even Global events (eg. a Pandemic). We can:... Filter non-contact accounts in a pre-defined blackout zone (eg. country, state, postcode(s) or period); Define a strategy to block/unblock sending out SMS/letter/emails automatically; Customise a text template to send different messages for different Blackouts/Holidays; Calculate potential financial damage based on the number of accounts and dollars in the region; and Much more. CollectRM enables you to plan ahead and configure Blackout and Holiday periods and processes based on internal and external drivers, especially in times of Hardship. #Globalcrisis #Hardship #Credit #Loans #Lending #FinancialSupport #DigitalBanking #COVID19 #Collections #DebtManagement #CreditRisk #Deferral #CustomerPolicy #Compliance #PTP #Blackouts #holidayperiods #Creditpolicy

18.01.2022 FinSSGlobals CollectRM product has a unique feature that is designed to easily manage, amend and monitor Customer Accounts, Campaigns and Agent work queues. This enables Agents to view Account information, send correspondence, messages and make outbound calls to the Account Holders with a click of an action button. Additionally, CollectRM enables SMS, Letter and eMail functionality to automatically and manually send individual and bulk messages. It also has a Correspondence ...Timeline pane for Accounts, that represents the actions that have been taken in order to reach the Customer and their outcome. Each correspondence method supports writing and sending correspondence messages to specific Account Holders and in bulk. CollectRM puts Customer Management at your fingertips, sending manual and automated correspondence and showing you a snapshot of what has been done from the commencement of Customer contact to now. #Globalcrisis #Hardship #Credit #Loans #Lending #FinancialSupport #DigitalBanking #COVID19 #Collections #DebtManagement #CreditRisk #Deferral #CustomerPolicy #Compliance #Customercontact #Creditpolicy #SMS #Letters #eMail #Correpondence

09.01.2022 FinSS Global CCR application is provided as On Premise or cloud-based SaaS model. Read more @ finssglobal.com #finssglobal #fintech #regulatory #banking #credit #ccr #saas #coba2019

05.01.2022 This is what is driving our establishment, us and current and future product development ... #comprehensivecreditreporting #collections #openbanking #bankingroyalcommission #coba #datacompliance #responsiblelending

02.01.2022 We are in unprecedented times and if you are a Lender, it should have highlighted to you that the impact will be on both you as a Business and your Customers. Your Business is suddenly faced with immediate Risk Mitigation actions, a focus on Provisioning and above all Debt Management, whilst also having to be Responsible, Empathetic and Ethical towards your Customers to get through these crises. In parallel, the Australian Banking Association (ABA) has been active in asking i...ts members to have Hardship Teams ready to help Customers through these tough times including: *Deferring or reducing loan repayments, *Increasing Credit Card emergency limits, *Waiving fees and charges or penalties, *Freezing, restructuring or consolidating loans; and/or *Altering loan repayments to interest-only. #covid #coronavid19 #bank #credit #crm

02.01.2022 Our CCR application is aligned with (ARCA) Regulatory and Compliance Requirements. Read more @ finssglobal.com #finssglobal #fintech #regulatory #banking #credit #ccr #saas #coba2019