First Class Consulting & Mailing in Moorabbin, Victoria, Australia | Consultation agency

First Class Consulting & Mailing

Locality: Moorabbin, Victoria, Australia

Phone: +61 3 9553 2888

Address: 21/148 Chesterville Rd 3189 Moorabbin, VIC, Australia

Website: http://www.fccm.com.au

Likes: 35

Add/Update information

Reviews

Tags

• Consultation agency

25.01.2022 What a dramatic game!! Congratulations to Sundays NRL Grand Final winners, Sydney Roosters and commiserations to Canberra Raiders who no doubt are already looking to go one better next season. #nrl #membership #rugbyleague

24.01.2022 Data Privacy - While there is no statutory definition of privacy in Australia, the Privacy Act became law in Australia in 1988. The Privacy Act stipulates a number of privacy rights known as the Australian Privacy Principles (APPs). These principles are the cornerstone of the privacy protection framework and they apply to any organisation or agency the Privacy Act covers, which includes FCCM. The APPs are principles-based law. This gives an organisation or agency flexibility ...to tailor their personal information handling practices to their business models and the diverse needs of individuals. They are also technology neutral, which allows them to adapt to changing technologies. At FCCM, we value the privacy and security of your customers, and as such have a Privacy policy in place based on the APPs. We use secure transmission channels and password protection, and do not store any sensitive information. Personal information that we need to complete direct marketing jobs for our customers is stored securely in the short term, and destroyed after a reasonable period of time. Call us today on 03 9553 2888 to discuss your needs further.

24.01.2022 We are a premium direct marketing company, specialising in offering inbound and outbound call centre solutions tailored to your organisations specific needs. We provide our clients with end-to-end customer-driven solutions to take your business from being seen, to being heard and ultimately remembered. Studies have shown acquiring a new customer is anywhere from five to twenty-five times more expensive than retaining an existing one. It makes sense: you dont have to spend ...time and resources going out and finding a new customer you just have to keep the one you have happy*. New business development for your organisation may be vital, but so is ensuring you have a customer service centre that can professionally service your existing customers, handle inbound calls, questions, complaints and manage dispute resolutions quickly and efficiently which keeps your customers happy and engaged! There is nothing more satisfying for our business than making your company a success, so speak to Deb and the team today about the call centre and direct marketing solutions we can provide to your organisation so you can enjoy the comfort of knowing while youre doing what you do best, your customers are in safe hands. * https://hbr.org///the-value-of-keeping-the-right-customers

23.01.2022 Theres only 7 weeks until Christmas!! This year let FCCM help you with a corporate gift solution to say thank you to your valued customers. Be inspired by reading this article: http://bit.ly/2qxWQKE

22.01.2022 We check out the simple solution to getting samples in your customers hands in our latest blog. Click here for more http://bit.ly/2LKgM7B

22.01.2022 At FCCM our thoughts are with the thousands of people around Australia whove been impacted by the ongoing bushfires. Being in the mailing business, we are conscious that among the numerous impacts, some of Australia Post operations have been effected. For the latest updates, click here: https://auspost.com.au//important-upd/bushfire-impacts-nsw

21.01.2022 Making your customers or members feel important and valued, helps to create loyalty to your organisation...

20.01.2022 Digital Printing & Personalisation With the advances in technology in recent years digital printing has now become the most popular type of printing. The setup process is much simpler and cheaper than for offset printing as there are no plates to be made, which saves costs and makes smaller print runs more cost effective. Colour is as easy as black and white, and not limited to ink colours. Digital print quality is also high and consistent throughout the print run. A lot of t...he printing requirements of both small and large businesses are intended for marketing. Digital printing allows you to change elements of your printed piece such as text, graphics and images from one customer to the next, another advantage over offset printing. Personalisation like this increases the chances of your piece being read and actioned, because the more relevant the data is to the customer, the more attention they will pay to it. Personalised information can be used on direct mail, or any kind of printed piece. FCCM are highly experienced in digital printing, particularly with detailed personalisation. We stock a variety of specialty papers and can manage both small specialised print runs as well as high volume mass production. Contact us today on 03 9553 2888 to discuss how we can help you.

20.01.2022 An update from First Class Consulting & Mailing - First Class Consulting & Mailing (FCCM) like many other businesses are feeling the profound impact of the COVID-19 virus. FCCM have and will continue to take the necessary steps and precautions as the situation continues to evolve. We value the health and wellbeing of our staff and it is for this reason some of us will be working from home, whilst a limited number of our team will be working within the safe guidelines at our... office and warehouse. As we navigate through this difficult period, we would like to express our commitment to a safe working environment and to let you know we are still here. Please let us know if we can help. Everyone at FCCM wishes you and your loved ones good health and strength in the days and weeks ahead. Stay safe, Debra Stearnes and the team at FCCM

19.01.2022 Did you know that it costs five times as much to attract a new customer/member, than to keep an existing one? Check out our latest Blog post focussing on Membership Renewals and call us to discuss how we can help you with getting your existing members to renew... http://bit.ly/2MtBoj9

18.01.2022 FCCM would like to wish our Client, QLD Rugby League, all the best of luck in tonights State of Origin series decider in Sydney Go the Maroons!! You can read a preview of the match here https://www.qrl.com.au//blues-v-maroons-state-of-origin-i/

18.01.2022 The 2020 AFL Grand Final is different in a number of ways - it's being held in Brisbane, it's in late October, it'll be played at night and it's 9 years since two Victorian teams played off in the big one! Good luck to both Richmond and Geelong, may the best team win https://lnkd.in/gdwj6Am

18.01.2022 FCCM is proud to be working with the Deakin Melbourne Boomers, the oldest WNBL (Womens National Basketball League) club and the longest running elite level womens sports team in Australia!

18.01.2022 Seafood features on many Australian tables at Christmas time - have you got your Christmas menu sorted yet?

17.01.2022 FCCMs BIG EASTER GIVEAWAY!! Would you like to WIN our BIG Easter basket? Its chock full of easter goodies including Lindt chocolates and bunnies!! It even includes a brand new Google Home Mini - in case you dont like chocolate... To get your hands on our BIG Easter basket:... 1. LIKE this post; 2. Add a COMMENT with a number between 1 and 400; 3. TAG someone you would like to share our BIG Easter basket with. The giveaway starts now and will run throughout our Easter break, so you have plenty of time to enter On Wednesday 24th April at 11am, a number will be generated using Googles random number generator and the lucky winner will be announced shortly thereafter. A few conditions we need to mention: Only one entry per person. If the random number generated has been guessed (commented) multiple times, the person who guessed it first will have priority. If the random number generated has not been guessed (commented) by the end of the giveaway, a new random number will be generated. The winner will be announced on this Facebook page on 24/4/19. Feel free to "Like" our page, and visit regularly, for all the latest news from First Class Consulting & Mailing. Good Luck!!

17.01.2022 On behalf of all the team at First Class Consulting & Mailing we would like to wish you a very safe and happy Easter. We will be closed over the Easter break, Good Friday through to Easter Monday returning back to business as usual from Tuesday 23rd of April. If you havent already done so, dont forget to enter FCCMs BIG EASTER GIVEAWAY!!

16.01.2022 There are only 60 days until Christmas 2019!!

16.01.2022 Are you preparing for your next opportunity?

15.01.2022 FCCM is proud to have been awarded the triple star Australian Owned accreditation! Introduced in 2020, the Australian Owned green and gold logo signifies Businesses are Australian owned and are a member of the Australian Owned Network. Since 2006 FCCM has been Australian owned and operated, providing customised communications and mail house services nationally. Our specialty lies in being able to tailor solutions to our customers by utilising our broad range of internal servi...ces. These services include but are not limited to call centre, data contact management, social media and strategy management, warehousing and mailing services. The three star award is the highest accreditation that can be awarded. This award means we have satisfied the following criteria: Verified 80% or higher Australian ownership Majority Australian workforce

14.01.2022 Do you love or hate Christmas Pudding? It can be divisive!

14.01.2022 Following on from our previous Blog focussing on Membership Renewal, we further explore how Call Centre Services can underpin the success of your membership campaign! Click here to read the full article http://bit.ly/364jef0

12.01.2022 Personalised Christmas Cards, with a business name or logo, are a great way to connect with your clients and remind them how important their business is to you. With only 6 weeks left until Christmas have you got yours organised yet?

12.01.2022 The "Christmas Elves" have been very busy this week getting 2020 Membership packs for our football club clients in the mail to arrive in time for Christmas

11.01.2022 Quote of the week

11.01.2022 Wishing you a Merry Kissmass!

11.01.2022 If youve visited our offices in Moorabbin, you may have already met our two smallest team members Dudley and George While George wouldnt pose for a photo today, this is Dudley sporting his favourite Banana costume! We think he looks super cute

11.01.2022 With only one working day remaining, wed like to take this opportunity to wish our clients a happy EOFY, and thank you for your business and support over the past financial year we hope youve got all your plans in place ready for when the 2019/2020 financial year kicks off on Monday May the new financial year be your most successful yet!!

10.01.2022 One of Deb's favourite quotes

09.01.2022 Its beginning to look a lot like Christmas...

08.01.2022 Over the coming months we would like to share a little more about the FCCM team members

08.01.2022 We hope you and your team are going well and adjusting to our new way of life! FCCM are operating as usual (with modifications as per Government COVID-19 guidelines), and have the ability to support our clients with a number of office administration resources your organisation may be restricted with at the moment: - Mail collection, opening & scanning - Call Centre services (inbound and outbound) - Data entry - Printing & mailing of member/customer communications... Call us and let us know how we can help! Stay safe, Deb & the team at FCCM

06.01.2022 Weve recently posted a new blog on environmentally friendly mailing solutions. Were experts in all areas of mailings and packaging and can work with you to achieve a cost-effective yet environmentally friendly mailing. Please give us a call on 03 9553 2888 to discuss further. You can read the full blog here https://bit.ly/2PXAagt

06.01.2022 Digital printing can benefit your business, talk to us today about how we can help... http://bit.ly/2IDdDmv

05.01.2022 Wishing all our clients, colleagues and friends a very Merry Christmas and a Happy New Year. The FCCM office will be closed from 24 December reopening on Monday 6 January.

04.01.2022 The song, Rudolph the Red Nosed Reindeer, was written by Mays brother-in-law Johnny Marks and hit No. 1 in the US charts over Christmas 1949 Do you have a favourite Christmas song or carol?

04.01.2022 The team at FCCM are back on deck today for 2020

04.01.2022 With Australia Post's approaching deadline of 12 December for sending parcels to arrive before Christmas, it's time to start thinking about gifts for your Clients and Suppliers Check out this article to see how we can help... https://bit.ly/3mXb0NF

03.01.2022 An appropriate quote for what were all going through here in Melbourne!

02.01.2022 The FCCM team celebrated the end of another busy and successful year last Friday night at Coconut House restaurant in Moorabbin. Bring on 2020!

02.01.2022 "The happiest 5,000 metres" returned to Perth last week. Its not too late to grab your ticket and race pack for the Sydney and Melbourne The Color Run being held later this month.

02.01.2022 FCCM quote of the week

02.01.2022 Do you need to spend more time working "on" your business rather than "in" your business? Have you outgrown your garage or need more storage space? Perhaps you should consider outsourcing your fulfilment with FCCM Read more on our website https://www.fccm.com.au//smes-why-outsourcing-your-direct/