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Focus Accreditation

Locality: Landsdale, Western Australia

Phone: +61 439 361 897



Address: 21 Darlot Road 6065 Landsdale, WA, Australia

Website: http://www.focusaccreditation.com.au

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25.01.2022 What an awesome idea during a time where masks are so vital for the protection of patients and health care providers.



25.01.2022 We're all living through a time in history that most of us have never experienced. Uncertainty is now a part of each day, but we're still here to support you. We're proud, excited and feel lucky enough to be able to keep moving forward and create jobs as we do. Reach out to us, get some clarity around your clinic's accreditation and pave a little certainty back into you path forward.

25.01.2022 Are you one of our many happy clients? We work hard with you for many projects - not just accreditation. We love getting feedback! It also builds confidence in other clinics of our abilities and your satisfaction is so important to us. There are two ways to leave feedback. Firstly in reviews on our FB page. (Super easy). The second is via google reviews. https://g.co/kgs/MWHQFp Thank you to all of our amazing clinics. You all keep us going full speed ahead! Your... trust is priceless and we love that we work with the best clinics in the country. Feel you need help and want to be a member of our satisfied customers? Get in touch today! One email could change your entire clinic and life. How amazing is that?!

25.01.2022 Are you one of our amazing clients or were in the past? This post is for you. Facebook and google reviews help others out. Since we started we’ve never paid for advertising, only word of mouth. Let’s keep it rolling and it’s only a few minutes of your time, but it means the world to us



22.01.2022 C1.1 A Our patients can access up-to-date information about the practice. At a minimum, this information contains: our practices address and telephone numbers our consulting hours and details of arrangements for care outside normal opening hours... our practices billing principles a list of our practitioners our practices communication policy, including when and how we receive and return telephone calls and electronic communications our practices policy for managing patient health information (or its principles and how full details can be obtained from the practice) how to provide feedback or make a complaint to the practice details on the range of services we provide. Watch for tomorrows post on how you can go about meeting these indicators.

21.01.2022 What conditions must a patient have to be eligible for a Chronic Disease Management (CDM) service? To be eligible for any of the CDM items, a patient must have a chronic or terminal medical condition. This is one that has been or is likely to be present for six months or longer and includes but is not limited to asthma, cancer, cardiovascular illness, diabetes mellitus, musculoskeletal conditions and stroke. The Medicare Benefits Schedule (MBS) does not list all possible medi...cal 'conditions' that are or are not regarded as chronic medical conditions for the purposes of the CDM items. READ MORE: https://www1.health.gov.au//mbsprimarycare-chronicdiseasem

20.01.2022 Extraordinary times demand extraordinary thinking.



20.01.2022 Were so excited to launch our new website. A better client experience, valuable content and downloads as well. Watch this space

20.01.2022 In the coming weeks well go a little deeper than the Core Standards. Criterion QI1.1 Quality improvement activities Indicators QI1.1 A Our practice has at least one team member who has the primary responsibility for leading our quality improvement systems and processes.... QI1.1 B Our practice team internally shares information about quality improvement and patient safety. QI1.1 C Our practice seeks feedback from the team about our quality improvement systems and the performance of these systems. QI1.1 D Our practice team can describe areas of our practice that we have improved in the past three years. Why this is important Making quality improvements to the practices structures, systems and clinical care that are based on the practices information and data will lead to improvements in patient safety and care. Practice team engagement with the practices safety and quality systems is essential to help the practice implement its quality improvement activities.

19.01.2022 Things may seem quiet but quite the opposite. Our team continues to grow and we are heading to Brisbane this weekend to help some amazing clinics wrap things up while our WA border continues to change almost daily. Border open so taking advantage of this rarity! Both GP and Dental initial teams can be reached on [email protected] We look forward to helping you with all of your clinic needs.

19.01.2022 Raise your hands if you have been understandably under stress that accreditation has been on the back burner? If your hand is raised you will want to get In touch with us ASAP - some site visits will be resuming soon based on risks and dept of health guidance. So if you raised your hand and are not ready and reading this just stressed you out..... get in touch while we have vacant project spots. Lets work some magic together.

17.01.2022 Sometimes it feels like sink or swim. Maybe a slow swim. Have you looked back though and realised that while in the moment it felt like you were making no movement, have you reflected on how far you have come and grown? If not, thats your challenge one day this week. Take a brief moment to reflect on your growth and just look where you’ve come - time is irrelevant. The growth is what we are focusing on. Make a list of your growth. Set a few goals And in a few weeks re...peat. We never stop learning snd some days the goal is to just keep swimming #growth #generalpractice #manager #management #racgp #peogress #challengeaccepted Need a hand to help identify issues and ways to tackle them or maybe you have no clue where to even start? [email protected] Let’s make magic



17.01.2022 Come on guys, if we go to bunnings nobody will complain about the sausage sizzle.

17.01.2022 RACGP Fifth edition policy and procedure template now for sale. User friendly to help transition. Can purchase with or without assistance packages. Get in touch for more info. Email us at: [email protected]

17.01.2022 MEETING EACH INDICTOR .................................................................. C3.2 A All members of our practice team understand their role in the practice. YOU MUST:... educate members of the practice team about their role when they start working at the practice educate and manage practice team members so that they work within the scope of their role. YOU COULD: create position descriptions create an organisational chart maintain a practice policy document Next Tips in this section in posts to follow

16.01.2022 Criterion C5.2 Clinical autonomy for practitioners ...... Why this is important Professional autonomy and clinical independence are essential components of high-quality care, as clinically appropriate recommendations are in the patients best interests.... All members of the clinical team must (within the boundaries of their knowledge, skills and competence) comply with the professional and ethical obligations required by law, their relevant professional organisation, and the practice. Information about relevant codes of conduct is available at the Australian Health Practitioner Regulation Agency (AHPRA) (www.ahpra.gov.au). Regular and ongoing professional development helps to maintain a practitioners clinical knowledge, skills and competence. Meeting this Criterion Practitioners are free, within the parameters of evidence-based care and their credentials, to determine: the appropriate clinical care for each patient the specialists and other health professionals to whom they refer patients the pathology, diagnostic imaging, or other investigations they order, and the provider of these services how and when to schedule follow-up appointments with each patient. Practitioners must still comply with the policies and procedures of the practice. Meeting each Indicator C5.2 A Our clinical team can exercise autonomy, to the full scope of their practice, skills and knowledge, when making decisions that affect clinical care. You must: give practitioners autonomy in relation to overall clinical care of their patients referrals to other health professionals requesting investigations duration and scheduling of appointments. You could: maintain a policy specifying that practitioners have clinical autonomy to deliver evidence-based care, according to their scope of practice, skills and knowledge.

16.01.2022 The excitement continues here at Focus Accreditation. Weve expanded our team and new staff already based on the east coast are making big changes. Were excited

16.01.2022 Criterion QI1.2 Patient feedback Indicators QI1.2 A Our practice collects feedback from patients, carers and other relevant parties in accordance with the RACGPs Patient feedback guide. You must: collect feedback from your patients in line with the requirements of the RACGPs Patient feedback guide.... You could: use the RACGPs Patient feedback guide to develop your own patient feedback process use a commercially available questionnaire that is approved by the RACGP conduct face-to-face patient feedback sessions, such as focus groups or interviews seek feedback from patients about specific areas of the practice. Call us on - 0439 361 897 Email us on - [email protected]

15.01.2022 Criterion C7.1 CONTENT OF PATIENT HEALTH RECORDS ....................... C7.1 E Our practice routinely records the Aboriginal and/or Torres Strait Islander status of our patients in their patient health record. You must:... document the patients Aboriginal and/or Torres Strait Islander status in patient health records. You could: maintain a policy addressing the management of patient health information. C7.1F Our practice routinely records the cultural backgrounds of our patients in their patient health record. You could: maintain a policy addressing the management of patient health information ask patients about their cultural background during a consultation, and record this information in your clinical software (in a specific field or in general notes) ask patients about their cultural background in your new patient form, and enter this information into your clinical software system (in a specific field or in general notes).

14.01.2022 Criterion C7.1 CONTENT OF PATIENT HEALTH RECORDS C7.1 D Our patient health records show that matters raised in previous consultations are followed up. ................................ You must:... document matters that have been followed up in the patient health record. You could: maintain a policy addressing the management of patient health information use flags in the consultation notes to mark issues that need to be followed up.

14.01.2022 Practice makes perfect we wear our masks at home in a no risk environment to practice for when we are out in the future. They (twins) arent even 6 yet and wear them without complaint Genius idea I wanted to share from a dear friend pictured with her son. (Photo shared with full consent). As our numbers in the East rise and masks are being required and strongly recommended as my friend says, practice really does help the kids. Thank you my dear friend for allowing me to share your awesome parenting and safety measures.

13.01.2022 Were all living through a time in history that most of us have never experienced. Uncertainty is now a part of each day, but were still here to support you. Were proud, excited and feel lucky enough to be able to keep moving forward and create jobs as we do. Reach out to us, get some clarity around your clinics accreditation and pave a little certainty back into you path forward.

13.01.2022 We are so excited to be a part of this upcoming webinar. Register your attendance today!

13.01.2022 Were here to guide and support. #clientsupport #newclinics #clinicmanager

13.01.2022 MEETING EACH INDICATOR - C7.1 A ........................................................... Our practice has an individual patient health record for each patient, which contains all health information held by our practice about that patient. You must:... maintain individual health records for each patient that include all required information. You could: maintain a policy addressing the management of patient health information ensure handwritten records are legible ensure new patient forms ask for all required information cover policies and processes relating to patient health records during staff inductions.

12.01.2022 Recently our Director April was special guest presenter for a super informative webinar with HotDoc on Managing the Accreditation Freeze. Dont worry if you missed it, you can still watch the webinar and even gain 1 hour cpd. If any questions that werent answered during the webinar, shoot us a message! https://www.hotdoc.com.au/practi/blog/accreditation-freeze/

11.01.2022 What is Accreditation and Why is it Important There are a lot of benefits to obtaining accreditation. Having accreditation gives your patients, employees, and doctors confidence in knowing your practice is in compliance with the current RACGP Standards and has met or succeeded those standards. These level of standards ensure your patients and employees safety, health, and overall outcome are all a top priority.... It is very important to know that you are NOT eligible for Practice Incentives unless you are accredited under current guidelines and regulations. If you are an existing clinic and your accreditation expires, your current Incentitive payments will cease upon expiration of your current accreditation cycle. There is no doubt, Accreditation is a STRESSFUL process. This is where we come in. We remove the stress to allow you to focus on your day to day running of your clinic and your patients and help you with the Accreditation process without the stress of doing it yourself. Visit our website for full details on how we can support your clinic: bit.ly/FocusAccreditation

11.01.2022 Steering a new clinic through these extremely testing times is going to be quite a challenge. When you add accreditation on top, things become a true handful. Focus Accreditation doesnt just point you in the direction and hope you make it. We care, we stand by you and act as a trusted clinic partner right through the end-to-end process. Touch base with us, lets chat and starting working towards a strong 2021.... Call us on - 0439 361 897 Email us on - [email protected]

11.01.2022 It's a new year, a fresh start, a chance to make this different. Give your clinic the best chance of serving your patients in a way that really supports them and makes life easier. Contact us, we'll make a plan, set you on a path, guide you into this new year with clarity and focus.... We're here to serve you so you can support your patients. Contact us on [email protected] and let's make plans.

09.01.2022 ACCREDITATION We offer affordable packages to suit your clinic needs. We can also custom build a package to suit your needs at no additional cost. MANAGEMENT Your team can either make or break your clinic. Focus Accreditation Management Services will help you with all aspects of your clinic day to day operations, including new clinic start up. ... LETS CHAT Do you feel this our services sound like something you need, but still not 100% sure if we are right for you? Get in touch and lets discuss your clinic over a cup of coffee. Obligation free, no strings attached. ................ Email us : [email protected] .................

08.01.2022 QI1.1 B Our practice team internally shares information about quality improvement and patient safety. You must: have a system to identify quality improvement activities.... You could: allocate time in each team meeting to discuss quality improvement systems with your practice team keep a record of planning meetings where quality improvement activities are discussed. QI1.1 C Our practice seeks feedback from the team about our quality improvement systems and the performance of these systems. You must: keep a record of feedback from the practice team about quality improvement systems. You could: have notice boards or suggestion boxes the team can use to contribute their ideas create short surveys for the team to complete that are incorporated into a quality improvement plan. QI1.1 D Our practice team can describe areas of our practice that we have improved in the past three years. You must: keep records of quality improvements made to the practice or practice systems in response to feedback, complaints or audits. You could: keep minutes of meetings where improvements to the practice are discussed have a system for developing, mandating, implementing and reviewing policies and procedures include quality improvement as a standing agenda item at team meetings.

07.01.2022 NEW LINK BELOW - safe to download. Some MBS changes are coming your way in relation to cardiac services. A great power point from the MBS helps explain and breaks down the rebates and requirements. Its important to know and understand these changes for compliance. This goes into effect 1 August 2020. ... https://drive.google.com//1EP4PAc_yMvlhX9ybIo9ITY4Nr/view

07.01.2022 What is Accreditation and Why is it Important? ..................... There are a lot of benefits to obtaining accreditation. Many of these are outlined by the RACGP and you can view the information by clicking here. Having accreditation gives your patients, employees, and doctors confidence in knowing your practice is in compliance with the current RACGP Standards and has met or succeeded those standards. These level of standards ensure your patients and employees safet...y, health, and overall outcome are all a top priority. It is very important to know that you are NOT eligible for Practice Incentives unless you are accredited under current guidelines and regulations. If you are an existing clinic and your accreditation expires, your current Incentive payments will cease upon expiration of your current accreditation cycle. There is no doubt, Accreditation is a STRESSFUL process. This is where we come in. We remove the stress to allow you to focus on your day to day running of your clinic and your patients and help you with the Accreditation process without the stress of doing it yourself. Get in contact here: https://focusaccreditation.com.au/contact/

05.01.2022 WED LOVE TO HEAR YOUR THOUGHTS. .................................................................. Clinics Are Getting Bigger! What does this mean for GPs & Patients?... This article was written by our Director April , interviewed by HotDoc. https://www.hotdoc.com.au/practic//clinic-size-increasing/

05.01.2022 MEETING EACH INDICATOR C1.5 A Our patients are informed about out-of-pocket costs for healthcare they receive at our practice.... YOU MUST: inform patients about out-of-pocket costs for healthcare they receive at your practice. YOU COULD: place information about the practices billing policy on your website display billing information in waiting areas explain the billing policy in person to patients. Standards for general practices, 5th edition 23 C1.5 B Our patients are informed that there are potential out-of-pocket costs for referred services. YOU MUST: let the patient know when you are making a referral or requesting investigations that there may be a cost for the service. You do not need to know the exact cost. YOU COULD: provide the contact details of the referred service provider so the patient can find out about the costs for that service develop a contact list of local service providers that you can give patients so that they can find out about costs and select the service provider of their choice.

05.01.2022 We love happy clients :)

04.01.2022 Happy Sunday Focus Family :) Whats your favourite part about working in your clinic?

04.01.2022 Did you get to see this post? Criterion C3.5 Work health and safety Meeting each Indicator... ............................................. C3.5 A Our practice supports the safety, health, and wellbeing of the practice team. You must: include work health and safety requirements when inducting new employees. You could: maintain a WHS policy and procedure maintain a policy and procedure manual that includes WHS requirements develop and adhere to appropriate practice staff rosters include WHS as a standing agenda item on team meetings maintain an appointment book that shows scheduled breaks create appropriate design and layouts for the practices building, workstations and desks provide the practice team with access to support services. C3.5 B Our practice team is encouraged to obtain immunisations recommended by the current edition of the Australian immunisation handbook based on their duties and immunisation status. You must: record the natural immunity to vaccine-preventable diseases or immunisation status of practice team members if known (with their consent) offer staff members immunisations recommended in the Australian immunisation handbook, as appropriate to their duties. You could: offer the practice team testing of their natural immunity to vaccine-preventable disease or immunisation status.

04.01.2022 We're so excited to launch our new website. A better client experience, valuable content and downloads as well. Watch this space

03.01.2022 MEETING EACH INDICATOR - C7.1 B ............................................................ Our active patient health records contain, for each active patient, their identification details, contact details, demographic, next of kin, and emergency contact information. You must:... include, for each active patient, all of the required information listed in the Indicator. 82 Standards for general practices, 5th edition You could: maintain a policy addressing the management of patient health information use a new patient form that asks for all required information

02.01.2022 The new intern at the office really would rather tell jokes and eat all the lollipops all day. His typing skills also have a lot of improvement needed.

02.01.2022 CRITERION C7.1 CONTENT OF PATIENT HEALTH RECORDS ............................................... C7.1 C Our patient health records include records of consultations and clinical related communications. You must:... ensure consultation notes include all mandatory elements include a record of all clinical related-communications (including emails, if applicable) in the patients health record. You could: maintain a policy addressing the management of patient health information check documents that are scanned into electronic health records are clear and can be easily read, and make appropriate notes if anything is unclear or illegible.

02.01.2022 Watch this space, were excited to bring you something big.

02.01.2022 RACGP Accreditation can be tricky. Its complicated and time consuming and you can easily waste time by focusing on the wrong areas. My team and I will help with everything from support, guidance and end to end clinic alignment so youre 100% prepared for your accreditation. Reach out to me today and lets setup a time to discuss your clinics needs.

01.01.2022 Have you ever seen our posts and thought I wish Focus handled Dental accreditations! Or maybe it’s never crossed your mind. The time has come and our expansion is officially ready to release! We are now offering accreditation assistance to both GP and Dental clinics Australia wide. Interesting in a smooth process for your Dental or GP clinjc? Get in touch today on [email protected] and we’ll get you on your way towards accreditation.

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