Franchise Relationships Institute in Armadale, Victoria, Australia | Consultation agency

Franchise Relationships Institute

Locality: Armadale, Victoria, Australia

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25.01.2022 WHAT KILLS FRANCHISEE TRUST We recently analysed 7,000 franchisee satisfaction surveys to discover what undermines trust and commitment in the franchise relationship. The following three factors accounted for 47% of comments: 1: Self-serving decisions that advantage the franchisor at the expense of franchisees. 2: A lack of transparency and openness, including hiding information and not admitting mistakes.... 3. Not consulting, asking or listening to franchisees on issues that impact them. Franchisor executives can get access to more research insights like this by attending FRI's forthcoming C-Level Forum. For details go to http://www.franchiserelationships.com//franchisor/overview See more

24.01.2022 In response to your requests for affordable professional development that is suitable for COVID-19 times, we have transitioned our popular face-to-face programs into convenient, interactive virtual forums. Proven effectiveness. Over 95% of franchisor executives who have so far participated in these Forums say the process and the use of technology delivered a good to excellent ROI on time and money. Tailored for relevance: Each Forum is designed to meet the specific needs of t...hree groups; Senior C-Level Executives, Field Managers, and Support Office Teams. Cutting edge content: Learn the latest in best practice franchising from global leaders and highly seasoned mentors. Keeping you connected: Lots of opportunity to share ideas on what works with peers from top brands. Now is the perfect time to book your place in a Forum suitable to your role. Places are restricted to franchisors and numbers are limited to maintain quality interaction. Starting July 28th, 2020 - Head to http://www.franchiserelationships.com/index.html for all the details!

21.01.2022 OUTSTANDING ARTICLE ON FRANCHISEE RECRUITMENT: Thomas Scott is a thought leader in franchise development and we're delighted he has agreed to be a guest mentor in our C-Level Franchisor Forum. This article is full of gems and a taste of what to expect from Thomas' session. To see details of the Forum go to: https://www.linkedin.com//what-you-missed-2019-franchise/"

21.01.2022 GIVE YOUR SUPPORT OFFICE TEAM THE SKILLS TO CREATE HAPPY FRANCHISEES WITH THIS VIRTUAL FORUM. Now is the perfect time to invest in this type of training because data from FRIs latest research shows franchisees as a group are feeling more in conflict with their franchisors, less cared for by their Support Office teams, and less likely to recommend their business to prospective franchisees. The Culture of Franchising workshop will show participants how to reverse this trend by... understanding what franchisees want, and how to deliver this in an effective, empathetic manner. An important part of the course is the discussions and sharing of ideas between people from different brands. Participants will learn: - The various stages of the franchisee lifecycle - The psychology of healthy franchise relationships - What franchisees want and need from their franchisor - Tips for diffusing difficult situations and conversations - How to avoid the common mistakes that frustrate franchisees - How to get franchisees to willingly comply with important policies - How to maintain a respectful, empathetic relationship under pressure Head to franchiserelationships.com for all the details

20.01.2022 LESSONS FROM THE BRIDGE: Franchise relationships, like bridges, need to be constructed and maintained with care or the consequences can be catastrophic. FRI Founder, Greg Nathan, recently spoke of eight specific areas, identified by FRI through extensive research, that significantly impact on the health of franchise relationships. Consider these as foundational design pillars on which strong franchise networks are built.

20.01.2022 This post has generated quite a bit of interest. https://www.linkedin.com//urn:li:activity:6511776223247597

20.01.2022 YOUR TIME HAS COME - A MESSAGE TO FRANCHISORS Be in business for yourself but not by yourself. While its a nice slogan, franchisors now truly have the opportunity to demonstrate the power of strong, caring leadership to help their franchisees navigate the current economic crisis. Greg's Tips explores seven strategies to help your franchise network come through in as good shape as possible.

18.01.2022 7 strategies to ensure a win-win for your business and you!

15.01.2022 31 TIPS TO IMPROVE VIRTUAL MEETINGS: We recently asked 50 field managers to work in groups and capture the strategies they use to improve their virtual meetings with franchisees. They came up with 31 tips. We want to share these as they are useful and immediately implementable. This is an example of the action learning strategies we use in our franchisor professional development forums. Download the 31 tips to improve virtual meetings as part of our latest Positive Franchising Update: https://mailchi.mp//positive_franchising_update_15-5039730

14.01.2022 A convenient half-day workshop for your SUPPORT OFFICE teams on how to improve franchisee satisfaction. Consistently receives over 90% satisfaction ratings. A really well thought out program, delivered in a fun, refreshing way." Seats are limited so register now.

13.01.2022 If you want franchisees to read your communications, don't focus on the great things youre doing, focus on the great things they are doing!

13.01.2022 We're pleased to be offering you our professional development events for 2020. Check it out and get your team registered early!

13.01.2022 THE MOST PRODUCTIVE 90-MINUTES A FORTNIGHT YOU ARE GOING TO SPEND FRI are pleased to again be offering this high-level Forum for C-Level leaders (e.g. CEOs, COOs and GMs) of established franchise networks. The Forum will build on our previous successful sessions where 100% of participants said the process and use of technology delivered a great experience. This Forum is ideal for previous participants as well as senior franchisor executives who would like to now join. The for...mat is simple but powerful: A high-level global mentor will engage with the group for 30 minutes on a topic relevant to keeping a franchise network healthy and growing. You will then move into frank and honest peer discussion groups to share challenges and best practice on hot topics of your choosing. FRI will collect and summarise key points from the guest mentor and peer discussions, and circulate these as a learning loop to maximise ROI. Peer breakout groups are not recorded to create a safe and confidential space for open discussion. The process is professionally facilitated by Greg Nathan to ensure everyones time is used productively and effectively. Head to franchiserelationships.com for all the details. #franchisor #business #webinar #franchisoropportunity #fri #franchisrelationships #franchiserelationshipsinstitute #gregnathan

13.01.2022 Exciting two days ahead with 60 executives from 40+ brands coming together to learn and share franchising best practice at our Franchisor Excellence Masterclass! #positivefranchising

12.01.2022 WE'RE EXCITED TO BE OFFERING OUR FIELD MANAGER BOOTCAMP IN AN INTERACTIVE VIRTUAL FORMAT Learn essential techniques and participate in live peer discussions without having to travel. Five separate 90-minute sessions spread conveniently over three weeks. This popular Bootcamp is designed for people who directly support franchisees to improve their profitability, brand alignment and engagement. Heres what you will learn and experience:... - Models on the psychology of the franchise relationship. - Processes to deliver effective face to face and virtual field visits. - Group discussions to share best practice on hot topics. - Real-life case studies on how to resolve difficult situations. - Techniques for managing difficult conversations. - Coaching tools for improving motivation and performance - PLUS earn 320 Certified Franchise Executive Program credits. Head to franchiserelationships.com for all the details. #franchise #franchisee #franchisor #business #opportunity #webinar #FranchiseProfessional #Professionals #entrepreneurs #franchisee #franchiseeopportunities #franchisebusiness #franchising #franchises #franchiseowner #franchisoropportunity #fri #franchisrelationships #franchiserelationshipsinstitute #gregnathan

12.01.2022 How we maintain our personal vitality is a huge predictor of success and satisfaction in business and life. Here are four tips for boosting physical, mental, emotional and spiritual well-being.

11.01.2022 MESSAGE FROM GREG NATHAN AND FRI TEAM: We are thinking of all Victorian franchisees impacted by the shut down, and offer the following free tips as a helpful resource https://lnkd.in/gXYp-mc

11.01.2022 BNI LEADERS SHARE INSIGHTS ON RAPID CHANGE: As part of FRI's opening C-Level Forum, @BNI Global CEO, Graham Weihmiller, and Australian National Director, Frederick Marcoux , contributed a live case study on how BNI rapidly moved 270,000 members from live to virtual meetings. Here's five insights from their presentation: 1. Create a sense of urgency by highlighting the risks of doing nothing 2. Pick a core value to maintain focus. There's was "keeping people safe" 3. Engage ke...y stakeholders using multiple task forces that meet regularly 4. Use quality data to ensure good decisions are well supported 5. Protect the energy and health of yourself and your key people Still four sessions to go! To register go to: http://www.franchiserelationships.com/ev/event-registration See more

11.01.2022 Why proactivity matters and what wise proactivity looks like in practice.

10.01.2022 STRESSED FRANCHISEES? If there is anyone who can add enormous value to a stressed franchisee at this time, it is their FIELD MANAGER. High calibre field managers have been found to focus on three important areas - emotional resilience; financial management; and operational effectiveness. Register for our upcoming VIRTUAL FIELD MANAGER BOOTCAMP starting August 5th, 2020, to better support your Franchisees. ... Details: http://www.franchiserelationships.com/events/calendar

10.01.2022 HOW TO CREATE A HEALTHY FRANCHISE NETWORK

08.01.2022 A LOVE LETTER TO FIELD MANAGERS. The FRI team have been been thinking hard about how we can support the important work of field managers. Here's what we came up with. Love your work guys!

07.01.2022 DOES VIRTUAL WORK? YOU BET! And we have the numbers to prove it. Greg Nathan talks with Inside Franchise Business and provides the 10 ways to improve virtual sessions. FRI's virtual Franchisor Excellence Masterclass starts Friday: franchiserelationships.com

06.01.2022 WHAT PREVIOUS CULTURE OF FRANCHISING PARTICIPANTS SAID ABOUT OUR LAST WORKSHOP . . . Loved it. Fabulous presenters. And the evaluation tools have helped me to assess where I can improve. I am leaving feeling 10/10! Kerri Metter, Ella Bache... This program highlights all the right areas to look at. And it was great chatting shop with the other participants. Andrew Gow, Anytime Fitness Very educational content, delivered to the point and with great energy. Extremely useful. Melina Pizza, La Porchetta A really well thought out program, delivered in a fun, refreshing way. Got lots of great information and learning. Kirsty Meli, KX Pilates Great session well organised and presented. Spot on with regard to creating a healthy culture. Steve Hanson, Think Done Consulting Head to franchiserelationships.com for all the details. #franchise #franchisee #franchisor #business #opportunity #webinar #FranchiseProfessional #Professionals #entrepreneurs #franchisee #franchiseeopportunities #franchisebusiness #franchising #franchises #franchiseowner #franchisoropportunity #fri #franchisrelationships #franchiserelationshipsinstitute #gregnathan

06.01.2022 Sometimes we get so caught up with our procedures and to-do lists, we forget about the outcomes we are seeking and the purpose of why we do what we do.

05.01.2022 One of the benefits that virtual events have brought to the franchising sector is the fantastic collaboration that is occurring between brands from around the world. For instance, our latest Franchisor Excellence Masterclass has executives participating from five countries, and the Field Manager Bootcamp commencing next week has over 50% of attendees from outside of Australia. If you'd like to be part of this growing trend of global collaboration we'd love to have you in one of our programs. After all, franchising is a truly global phenomenon with similar issues shared between all of us. Find out about upcoming workshops . . . https://www.franchiserelationships.com/upcoming-events/

05.01.2022 GREG NATHAN KEYNOTE’S CFA SUMMIT: Those wanting access to Greg Nathan’s insights on leading franchisees through change can hear him deliver the closing address for this year’s CFA Operations and Franchisee Support Summit. You can also engage with Greg in FRI’s Franchisor Excellence Masterclass starting October 30. DATE AND TIME 9:00 am to 11:00 am AEDT 5 Sessions: Oct 30 and Nov 6, 13, 20 & 27... Head to our website for more info: See more

03.01.2022 GREG NATHAN ROCKS FRANCHISE FEST: We were pleased that our Founder was able to contribute a keynote session to the first virtual Franchise Fest, which attracted an international contingent of franchisors. Congratulations to @Coconut Creatives for putting on a fantastic event with great speakers and sessions. #positivefranchising

03.01.2022 9 WAYS FIELD MANAGERS CAN HELP FRANCHISEES If there is anyone who can add enormous value to a stressed franchisee at this time, it is their field manager (or whatever you call this role in your network). I have particularly noticed high calibre field managers focusing on three important areas - emotional resilience; financial management; and operational effectiveness. Here are nine tips field managers might like to keep in mind when considering these areas. Check out Greg's T...ips to learn about 9 ways you can support your franchisees . . . http://www.franchiserelationships.com//9-ways-field-manage

02.01.2022 HOW TO CREATE POSITIVE MENTAL HEALTH Hows your health? Im not just talking about physical well-being. How have you been feeling lately, mentally and emotionally? And how connected are you to the things that truly motivate you? In this tip, well look at 10 evidence-based strategies you can use to get back to being your best.

02.01.2022 FRI'S TIPS IN FRANCHISING EXCELLENCE: We're lucky enough to regularly facilitate conversations between franchisor executives on best franchising practice. These tips come from a CFE FranTogether workshop we ran at this years IFA Convention.

02.01.2022 DON'T USE JARGON: At the Franchise Relationships Institute we have a jargon free policy. Jargon not only confuses people, it can make you come across as inauthentic. We reckon if everyone just spoke plainly the world would be a more comfortable place. What do you think?

01.01.2022 HERE'S LOOKING AT YOU! A worthy mission for any virtual meeting is to try and make it as close as possible to an enjoyable face to face experience. But this is easier said than done. Here are seven common camera blunders we often see people make in virtual meetings, and how to avoid them.