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09.01.2022 5 Ways to Get Customers to Give You a Review 1. Deliver a Good Experience: sounds so very simple...that’s because it is! If your customers enjoy an experience that exceed their expectations, they are highly likely to give back by giving you a positive review. 2. Ask Them: its amazing how many people will help out if you just ask. Make it a habit & part of your process to ask each client to take just a few moments to leave a review.... 3. Make it Easy for them: like anything in life, if it’s too hard & not going to impact their lives, it’s not a priority and will never happen. Our system makes it so simple to - Get Instant Reviews. 4. Follow them up: your customers get busy and distracted. By simply giving them gentle reminders will increase the number of reviews you can collect. Our system has the ability to send automated SMS & Email reminders so that your reviews grow on autopilot. 5. Reward Them: a simple reward may be enough for a satisfied customer to provide a review. It doesn’t have to be elaborate or expensive. To find out more:
05.01.2022 3 Impacts of Bad Online Reviews 1. Drives Customers Away In our modern digital world, consumers rely more & more on Online Reviews. Sadly, Negative reviews have the ability to chase away customers away from your business and into the arms of your competitors. One Research paper shows that one negative review can drives away up to 22% of potential customers. The percentage of lost customers increases with an increase in negative reviews. The same research also found that thr...ee negative reviews can drive away customers by up to 59.2%. More than four negative reviews increase your lost customers up to 70%. 2. Low Search Engine Ranking One of the fundamental ways your business appears in a ‘Search Engine’ search are your online reviews & ratings. Review ratings affect the way your business ranks on search engines. The more Positive reviews you have, the higher you rank. Whilst Negative ratings make your business rank poorly because search engines recommend the best businesses to users. 3. Decreased Profitability Negative reviews drive customers away with the impact being a decrease in not only revenue, but profitability as well. You see, not only do you need to invest more money to attract more customers, the cost to rectifying your damaged reputation takes a toll on your profitability. It’s obvious how important online reviews are to the success of your business. Our system helps you increase the amount of positive reviews you can get whilst minimising & managing the bad. Find out more:
