Top Choice Mechanical Repairs in Montrose, Victoria, Australia | Automotive repair centre

Top Choice Mechanical Repairs

Locality: Montrose, Victoria, Australia

Phone: +61 3 9728 8650

Address: 900 Mount Dandenong Road 3765 Montrose, VIC, Australia

Website: http://www.topchoicemechanical.repcoservice.net/

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• Local service
• Automotive repair centre

21.01.2022 Well we’ve done it again . Ticked another box in our workshopOur customer satisfaction challenge is that we’ve been offered a challenge by Monroe Shock absorbers,throughout our National Repco authorised service network of workshops which is over 500 to promote and offer our customers with a great product; with a five year warranty thanks to Monroe for giving us the opportunity to win this award and we proudly take ownership of out the top prize Australia wide

19.01.2022 Ready for the hot weather? If you're worried about your car this Summer, call our friendly team on (03) 9728 8650 to book a Car Air Conditioning Service From $99 (Plus Parts and Gas). We know you'll be blown away!

14.01.2022 Don’t be left feeling flat... Top Choice Mechanical Repairs can test your battery, and if need be, professionally fit a new battery that is right for your car, no matter what you drive. Stay fully charged and book online at https://bookings.repcoservice.net/top-choice-mechanical-rep

10.01.2022 Don't be a bunny this Easter! Make sure your car is ready for the long weekend by hopping in for a car service at Top Choice Mechanical Repairs Book online today or call us on (03) 9728 8650

09.01.2022 Great Advice Testimonial for sound service advice on behalf of an ungrateful customerRead on..... recently one of my regular customers came in with a Kia sportage,aproximately 2016 model with approximately 93000kms,model for a service. When booking in the car my customer Mrs X said that her children complained of a heavy bang noise in the rear of the car. I completed the service on the car which also had a noise of concern and decided to drain the rear differential oil on t...he car. What I found was large metallic fragments suggesting that the rear differential had an internal failure. I changed the differential oil and advised the customer of the concern and suggested she needs a new rear differential. What does that mean customers x said. I said well the car is at risk of failure and you need to repair the differential. So what does that mean.. Well I said you will not be taking the car on a long trip until you get the differential repaired. What do I do now she asked her male partner I’ve spent all his money on this car and now this is happened. He said well it has to be fixed. THIS IS WHERE MY PROFESSIONAL advice kicked in. Well ,I suggested your best option would be to ring Kia advise them what we found during the service and detailed it on your invoice however you are the second owner of the car and the car is out of new car warranty. Customer X said I’ll be ringing them and complaining and asking them or how this is happened?My professional advice to X is to use sugar rather than vinegar and call the Dealer and explain to them what has been found. Having worked a service manager at dealership and having much experience with warranty claims , I advised X that considering the car was under 100,000 km even though she was second owner and technically speaking Kia did not have to help her out at all ;then she should visit her Kia Dealership and see what they’ve got to say. Here is where my professional advice kicked in and the result was a $15,000 repair the rear differential on her car (that incidentally,might be lucky to be worth $30,000 )fully covered under Goodwill Dealer warranty. There was absolutely nothing in this advice for me however I feel quite proud that I was able to help the customer X out. Sadly thanks for the professional advice was like getting blood out of a stone.Reluctantly forthcoming www.topchoicemechanical.com.au See more

08.01.2022 Oops,Who topped the oil up for one of our regularsLuckily our Service reminder letter prompted this customer to come in for her service due by time. She is an elderly customer and probably had a do-gooder friend trying to help her out. Nothing wrong with that ,except that they left the bottle sitting on the exhaust manifold ready to catch fire!!!Fortunately she did not finish up with the Fire Brigade callout when driving. Please call in for your oil level to be checked rather than do it for yourself

05.01.2022 We wish all our Customers and followers a Safe and Happy Easter, please drive carefully and get your car checked if you notice any problems or noises.