Groworx in Sydney | Consultation agency

Groworx

Locality: Sydney

Phone: +61 2 8015 6263

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• Business service
• Consultation agency
• Information technology company
• Business consultant

25.01.2022 Good CX (Customer Experience) means having good EX (Employee Experience). Keep employees engaged despite them working remotely with communication and consistent work culture. Here are 5 tips to effectively engage with remote staff: https://cx-journey.com//five-tips-to-engage-remote-staff-d... At Groworx, one of the ways we showed our appreciation for our employees was to host a virtual pizza party! Our agile teams and global ways of working enabled us to fully transition to remote working in just 48 hours. Chat with us about how we can make remote working just as quick and easy for you. https://www.groworx.com.au/contact.html

25.01.2022 The COVID-19 pandemic has spurred developments in touch-free technology. Technology like motion sensors opening doors, voice assistants, and facial recognition software on smartphones show us a glimpse of a touchless, digital future. https://www.avnetwork.com//digital-signage-and-zero-touch- Innovate, modernise, and operate the latest advanced technologies for your business needs. Talk to one of our technology solutions experts today and lets map out your business digital transformation. https://www.groworx.com.au/contact.html

25.01.2022 What was the most challenging experience youve encountered in this pandemic? Many contact centres scrambled to maintain smooth operations in face of the international lockdowns. At Groworx, weve made it our mission to help businesses sustain their revenue, give employees work opportunities and continue delivering exceptional customer experience in the faces of crises. Step into Groworx Home today! https://www.groworx.com.au/groworx-home.html

25.01.2022 If your #contactcentre hasnt already shifted to #remote working, pay attention. 74% of contact centre agents working at home report a better #worklifebalance. Learn more about it here: https://directorsclub.news//research-shows-74-of-home-wor/ #RemoteWorking looks to be the future of the contact centre industry. Establish a remote working infrastructure fast with our Groworx Home #CustomerEngagement Centre service. We provide businesses with the people, processes and tools to get #virtual teams running in a matter of weeks. https://groworx.com.au/wework/groworx-home

24.01.2022 From his struggles with a dad bod and combating clinical depression to turning a new leaf and starting a global company, Groworx CEO Dan Sandiford reflects on how he changed his fitness and fortunes at 50. Find out Dans story in the latest Curiosity Worx blog: https://hubs.ly/H0r5Ggl0

23.01.2022 Did you know there are alternatives for remote teams who may not have access to a laptop or desktop via contact centre agent applications? Learn about it here: https://customerthink.com/how-call-center-agents-can-work-/ #RemoteWorking #MobileApplications #ContactCentre

23.01.2022 Groworx is looking for someone whos always up for a challenge and is driven to help us build the Groworx community in Australia! We need a capable and driven leader who can take Groworx to the next level! Think youre who were looking for? Apply as our next Senior BDM for Consulting and Managed Services today! Check out the job post here https://lnkd.in/gjaFayc or send your CV to [email protected]... #WorxSide #BusinessDevelopmentManager #Australia #Melbourne

20.01.2022 Go global with Groworx! Were looking for someone thats driven to build Groworxs presence in the local #Australian market. We need a #sales superstar that can take the lead and help us connect and work with big name businesses. Is this you? Then apply as our next #BDM - Consulting and Managed Services today! Send your CV to [email protected]... #BusinessDevelopmentManager #Australia #Melbourne

19.01.2022 This #PrideMonth, Groworx is celebrating the diversity of the LGBT community with the whole world. We recognise and support the efforts towards true equality and acceptance. Heres to our #LGBTQIA Groworxers and everyone showing their pride. #PrideMonth2020

19.01.2022 Groworxers looked forward to #PizzaFridays when we were all at the office. We missed everyone so we decided to #PassThePizza virtually. Watch how we made #remote meetings extra fun

17.01.2022 Digital transformation starts with company culture and business technology platforms, whether its a CRM tool or a chatbot to help answer customer queries. Find out how you can build an agile business with culture and technology: https://www.cio.com//building-an-agile-enterprise-starts-w... At Groworx, we believe in the power of technology to transform. Lets talk about how we help businesses co-create, implement, and manage advanced technologies. https://www.groworx.com.au/contact.html #DigitalTransformation #Technology #Business

16.01.2022 We recently finished our first webinar where we discussed how businesses can employ #livechat and #chatbots to meet customer needs in the new normal. Watch our full webinar and learn more about how live chat and chatbots are essential for creating magical #customerexperiences on our blog: https://www.groworx.com.au/5-reasons-livechat-chatbots.html

16.01.2022 Training customer engagement centre employees demands a shift in mindset. Help your remote agents deliver consistent service through a results-driven mindset. Find out the 10 tips for training remote agents by Talkdesk here: https://www.talkdesk.com//10-effective-tips-for-training-/ #CustomerEngagement #Training #RemoteWorking #Mindset

15.01.2022 As we continue to expand and improve our services, we need new leaders to join #Groworx and launch us higher! We are on the hunt for a Head of Technology and Solution Architecture who will lead and transform our engineering teams and services. Think you fit the role? Know more about what youd do at https://www.linkedin.com/jobs/view/2001215488/ or send your CV to [email protected]... #WorxSide #Technology #Australia #Melbourne

14.01.2022 Schedule a quick 15 minute chat with our Chief CX Officer, Shelley Beeston, here: https://www.groworx.com.au/CX-landing.html In this framing session, Shelley will help you pinpoint where your Customer Experience (CX) Strategy is right now and what to do to level up your CX. #CustomerExperience

12.01.2022 Instantly connect with customers through Live Chat and be a customer support winner! Set up your Customer Engagement Centre today for as low as $8 per chat.

12.01.2022 With more businesses forced to bring their operations online, customer experience strategies that worked in physical locations must be reworked to adapt to customer concerns & behaviours on online platforms. Here are some tips that can help improve digital #cx: https://hubs.ly/H0rnkf-0

10.01.2022 We held Groworxs very first #webinar entitled, "Live Chat vs Chatbot? How to create a united strategy for business success." Together with Freshworks, we discussed how #livechat and #chatbots help businesses stay ahead of the competition by answering customer needs. To find out what our answer is to live chat vs chatbot, watch the full webinar here: https://www.groworx.com.au/webinar-livechat-vs-chatbot.html

10.01.2022 Registrations are still open for our very first #webinar: Live Chat vs Chatbot?: How to create a united strategy for business success! Dont miss this chance to have your questions answered by thought leaders from #Groworx and Freshworks later at 11AM AEST. Click here to secure your slot: https://www.bigmarker.com/groworxglob/Live-Chat-vs-Chatbot

08.01.2022 #DidYouKnow that 85% of customers are willing to read a message from a #chatbot? Messaging presents a fast and convenient way to communicate that allows businesses to connect with customers. Read more: https://www.thedrum.com//customer-experience-conversationa

08.01.2022 Do you consider yourself as an expert in leveraging companys services and team of diverse individuals to help drive sales and cultivate relationships with clients? You may just be our perfect #Groworx candidate! Apply as a General Manager for Contact Center Services and be the piece that holds us all together. Read more about the job here https://lnkd.in/gEbeJby or send your CV to [email protected] #WorxSide #GeneralManager #ContactCenter #Australia #Melbourne

08.01.2022 Automation will gradually take over repetitive tasks such as collecting customer information. Contact centre employees will need to develop communication skills, problem-solving skills, and relationship building. Read more: https://www.groworx.com.au/weekly-news-roundup-july-6-2020. The human touch has been and will continue to be a major differentiating factor for customer engagement and contact centres. Talk to us about bridging the human and the digital: https://www.gro...worx.com.au/contact.html #Upskill #ContactCentre #Automation #CustomerEngagement

08.01.2022 Because of the shift in behavior brought by COVID pandemic, businesses need to be able to answer customer needs and questions on platforms like social media and websites in a timely manner. Join thought leaders from Groworx and Freshworks as they discuss how you can effectively choose your #livechat or #chatbot platforms in order to ensure business success. Reserve your spot here: https://www.bigmarker.com/groworxglob/Live-Chat-vs-Chatbot/

05.01.2022 As soon as lock down measures were announced and malls started to close, it became clear that Australians, stuck at home, were going to switch to online shopping. By April 2020, there was an explosion of 5.2 million people shopping online, according to Australia Posts 2020 eCommerce Industry Report. Are you still trying to keep up with this new digital shift? Or are you looking to scale your operations? Dont let customers down in times of need. Meet growing demands online with a Groworx Customer Engagement Centre https://www.groworx.com.au/cec-offer.html #ECommerce #DigitalFirst #CustomerEngagement #CustomerSupport

04.01.2022 Businesses with great #CustomerExperience see 3x greater return. Take the first step towards great #CX by downloading our brochure here: https://lnkd.in/g2rarAf

03.01.2022 With a modern Customer Engagement Centre, you can help customers any time and from anywhere in the world, all at an affordable budget. Learn how you can do it here: https://www.groworx.com.au/cec-offer.html

03.01.2022 #Didyouknow that since the #pandemic started, the volume of support calls is now 15x higher than before? Businesses are now expected to grow and strengthen their #customersupport teams to cater to this spike. Join our free #webinar on Thursday, 13th of August (11AM AEST) with Groworx CEO and Co-founder Dan Sandiford, Chief CX Officer Shelley Beeston, and Freshworks Lead Partner Arvind Sekar as they discuss how your business can leverage #livechat and #chatbot to help customers. Secure your slot here: https://www.bigmarker.com/groworxglob/Live-Chat-vs-Chatbot

03.01.2022 This week, we rounded up the latest news about: The perfect work arrangements in the new normal Adapting and improving customer experience strategies Cutting-edge developments in technology to meet new needs and demands... Check them out here https://hubs.ly/H0rgRDk0

01.01.2022 The new normal made us all the more creative and got us excited seeing others #PassTheBrush and #PassThePencil. We took it up a notch by having the entire company #PassThePizza on a Friday night. Heres a little teaser to make you hungry for more #Groworxers #GlobalWaysofWorking #RemoteWork