Happiness Concierge | Education

Happiness Concierge

Phone: +61 431 339 497

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24.01.2022 Here for this list!

23.01.2022 We are a big fan of the '5 minute rule' at Happiness Concierge. The rule is a guiding principle we take into meetings and presentations. For example, instead of thinking, 'this meeting is 45 minutes long', we prefer to think: 'If this meeting had to be five minutes, what are my key points? What do I need to communicate? What do I need to leave, knowing?'... Applying this 5 minute rule to meetings helps us all prepare, focus the conversation towards outcomes and leave knowing what to do next.

14.01.2022 "When we communicate our 'ask' in our elevator pitch, we are opening the door to find opportunities to do more of what we love. Being really clear on what those next steps could look like helps us take action." - Facilitator Alex today in session. We love this tip!

13.01.2022 ... and back to regular programming! (Sort of). Dropbox recently announced they, like many firms are virtual first, collaborating in person for projects as required. Others are using increased fruit and snack allocations (seriously!) to encourage in office connection. The majority of our clients are embracing a hybrid model. In office with high flexibility and wanting to make the most of the cultural shift and technology investment as a result of 2020. ... What about you? How are you finding all virtual or hybrid working?

12.01.2022 To the work wives, work husbands and work friends who bring friendship, support, laughs and much needed perspective between (and during) meetings: thank you.

12.01.2022 LOVED sharing our Perfect Your Pitch Framework with Women in Super today. Here’s what we invited the audience to reflect on with Nik Hatherly: What do I stand for? What am I great at? What do I want more of?... And based on these insights, how might I communicate this authentically? In the session participants were given a framework for extrapolating their unique experiences and a template for ‘packaging it’, so they could speak to anyone with confidence and authenticity when asked the question ‘so what do you do?’ Having a pitch you like, that feels like you allows you to create the narrative around the value only you can deliver. This supports internal promotions, is a great tool to use at performance review time and a great one to use when introducing yourself in meetings. Keen for your team to have this experience? Learn more here: https://happinessconcierge.com/hcworkplace

11.01.2022 We love these tips from Sadie Said! Sharing examples of impact with your manager helps them see the opportunity in feedback. This could look like: 'I've noticed, when X, Y happens. The impact to Z is... what is your experience?' This opens a two-way chat, as opposed to a directive and helps you see their perspective, too.

09.01.2022 Team building need never be boring! Cronkshaw Fold Farm and Study Centre

04.01.2022 Regardless of whether you’re flexing your ‘no’ muscle, having a constructive conversation, or trying to collaboratively find solutions: people can only hear you if they feel heard. That’s right: they can only hear *you* if *they* feel heard. Sounds simple doesn’t it. Yet so many of us jump on the convo with our own ideas completely forgetting to validate or recognise where the other person is coming from - especially when we don’t like their answer or when we are on the end... of a Constructive Conversation! It doesn’t matter if you’re dropping a no bomb, a different view, an alternative perspective: if the other person doesn’t feel heard: it’s highly likely they’ll switch off when you’re talking, so it’s worth thinking about how to genuinely validate others when you have a different view in a convo. Validation is boss because it: shows the other person you’ve heard them. demonstrates you’re committed to building understanding and effective communication. helps you build relationships where you learn about life on your colleagues / clients / partners side of the pond. helps the other person know they are on the right track contributing to a psychologically safe workplace. Simple techniques include: I hear what you’re saying. That’s a helpful perspective. Thanks for providing context. I appreciate your perspective on this, thank you. Great insight, thanks for sharing. Validation means people know they’re important, helps communication become clear, build stronger relationships and people feel confident to speak up if they are unsure - now that sounds like a workplace we’d like to contribute to!

02.01.2022 Looking to communicate your expertise? Join Nicole Hatherly on May 21 to Perfect Your Pitch at the Women in Finance Leadership Summit and network with peers on ways to showcase your impact. Business In Heels https://events.businessinheels.com/leadership-summit-exper/