Health Consumers Queensland in Brisbane, Queensland, Australia | Non-governmental organisation (NGO)

Health Consumers Queensland

Locality: Brisbane, Queensland, Australia

Phone: +61 7 3012 9090

Address: Level 3, 340 Adelaide St 4000 Brisbane, QLD, Australia

Website: http://hcq.org.au/

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• Medical and health
• Non-governmental organisation (NGO)

25.01.2022 Technology is rapidly changing the look and feel of healthcare and it is vital that consumers are involved in shaping the direction this takes. This week's eAlert will enable you to do just that with an exceptional line up of digital opportunities and celebrations across Queensland including: * Your invitation to the official online launch of the Queensland Digital Health Consumer Charter - Australia's first Digital Health Consumer Charter - which has been developed by Healt...h Consumers Queensland in partnership with nearly 300 consumers and carers. * Apply to review the expansion of online access to patient healthcare information, inform a digital information strategy for mental health, alcohol and other drugs healthcare, and advise on the digital enablement of rural and remote healthcare across Queensland. https://bit.ly/3eVecGB

22.01.2022 Explore all the latest engagement opportunities, projects, events and training from Health Consumers Queensland this week. *Help patients, carers and families access high quality healthcare information and make the best healthcare decisions *3 x opportunities to be involved in consultation about mental health services * amplify Aboriginal and Torres Strait Islander consumer voices * influence rural and remote digital health care... https://mailchi.mp/f/looking-to-improve-healthcare-4844461 See more

22.01.2022 Health Consumers Queensland is excited to bring you our next round of online training events for health consumers and carers, and health staff. No matter where you are in your consumer partnering journey, we are here to help you develop your knowledge, skills and confidence. The new courses get underway from Tuesday 27 April so visit our website for full details and to register as soon as possible. https://www.hcq.org.au/skills-building/

21.01.2022 Looking for your next consumer partnership role? Look no further than our weekly Alert which lists all the latest roles to apply for plus our free training and events.

19.01.2022 We're delighted to see this article written by Melisa Fox, our CEO, published in the latest edition of Consumers Health Forum of Australia 's ejournal. which describes the influential and outstanding work of health consumers and carers during the pandemic this year. Melissa writes: "We hope HCQ’s experience can provide a window into the benefits of partnering openly and meaningfully with the community. Now, more than ever nothing about us, without us." Thank you all. https://healthvoices.org.au//partnering-with-consumers-du/

19.01.2022 Our last Consumer Conversation: Magic bullet or bitter pill? Understanding what the COVID-19 vaccine and its rollout mean if you have a complex health condition or disability, attracted a big turn out on a Monday lunch time. More than 40 consumers and carers, many of whom are in Group 1B for the vaccine, joined representatives from Queensland Health on 22 March. You shared your sense of urgency to get the information you need about the vaccine: is it safe for you (and your specific circumstances), how and who can you have this safety conversation with, and when will you be vaccinated. We've compiled your views and perspectives into this detailed summary for Queensland Health. Thank you all for your valuable contributions and please keep sharing your concerns and perspectives. https://www.hcq.org.au//HCQ-consumer-consult-magic-bullet-

18.01.2022 Find out why this week's Consumer Conversation was one of the best and how consumers are getting closer to a seat at the table where decisions about funding priorities are being made. Also, please take 10 minutes before our edit closes at 5pm on Monday to tell us what you think of Health Consumers Queensland's activities and impact this year so we can keep improving - thank you so much. https://tinyurl.com/yyfcbb24

18.01.2022 Health Consumers Queensland would like to invite Aboriginal and/or Torres Strait Islander health consumer representatives from across Queensland to join a project that amplifies your voices. By being involved you will get to provide direct feedback about COVID-19 vaccinations roll out in community and the information/communication about this. You will also have a say on broader policy design to inform the development of a best practice model for engaging First Nations health consumers on a state-wide level. There are a range of ways in which you can participate, and you can apply for as many or few as suits you. For more information and to apply please visit http://www.hcq.org.au/join-a-project-to-amplify-aboriginal/

18.01.2022 * Aged 16-25 years? * Want to get your voice heard by the public health system? * Want to improve health care for other young people? Please share your experience of health services in Queensland in our anonymous 10 minute Youth Health Poll before 11 December. https://bit.ly/2V3KpCw

17.01.2022 Do you have personal experience or interest in palliative care and are you well connected within your community? Would you like to host a kitchen table discussion on EITHER bereavement care following the death of a loved one OR spiritual and religious care when people are experiencing loss, ageing, dying and grief. These discussions will help @PalliativeCareQueensland to understand the supports that are currently available and what could be improved as well as gathering expe...riences and stories about end of life. You can hold your discussion online or face-to-face following COVID-19 guidelines. We're looking for consumers and carers right across Queensland. Apply and find out more about the projects, how kitchen table discussions work and the support/training available from Health Consumers Queensland http://www.hcq.org.au/home/consumer-opportunities/

17.01.2022 SOCIAL MEDIA HOUSE RULES Health Consumers Queensland respects everyone’s right to express their thoughts and opinions. Whilst we encourage constructive conversations on our social media pages, we do request that your contributions comply with our Social Media House Rules to avoid removal of the post by page administrators. Our purpose is to create a community built on respect and over time develop a culture of self-moderation. Through the moderation of our social media pag...es, we reserve the right to delete comments or block users at our discretion. We welcome courteous and respectful participation. We will remove posts or comments that are: Discriminatory, racist, abusive, obscene, inflammatory, sexually explicit or unlawful Is offensive, defamatory or aggressive Untrue, inaccurate or puts others at risk of physical, emotional or mental harm Abusive towards specific individuals or groups in a way that’s meant to harass or threaten In violation of copyright or intellectual property rights For the purposes of self-promotion, commercial gain or commentary around personal matters Spam, including link baiting or files containing damaging viruses. Content posted by users doesn’t necessarily reflect the views or opinions of Health Consumers Queensland. You agree to waive Health Consumers Queensland from any liability and/or damages resulting from your participation on our social media channels, or any claim arising from any material that you post on our social media channels. Please note that by engaging with Health Consumers Queensland social media channels you grant Health Consumers Queensland right to use and/or distribute any content posted by you in any manner, including to media, without any legal or monetary obligation to you. We welcome your feedback but may not respond to all posts or comments. If you have an enquiry or request that you would like Health Consumers Queensland to formally respond to, please contact us via 07 3012 9090. Feel free to make a post, add a comment and get involved. We look forward to your feedback and thank you for visiting.

15.01.2022 Lead consultation with your community by hosting a kitchen table discussion to talk about mental health services and supports in the Darling Downs and West Moreton region. Find out more and apply. tinyurl.com/yg4phw5m

15.01.2022 Queensland’s Premier, Annastacia Palaszczuk MP, announced her new Cabinet this week and named former Attorney-General, Yvette D'Ath, as the new Minister for Health and Ambulance Services. We welcome Ms D'Ath to the portfolio and look forward to meeting with her early in her term, to underline the importance and value of health consumer partnerships during Queensland's response to COVID-19, and highlight the priorities consumers want to partner on with Queensland Health over t...he next four years. Health Consumers Queensland would like to thank Steven Miles - Health & Ambulance Services Minister & MP for Murrumba for his strong commitment to consumer partnerships and reform of the health system over the last three years. Under his leadership, we have seen consumer engagement become more valued and embedded in the system than ever before. We would also like to recognise his policy advisor Benton Wecker and Chief of Staff Danielle Cohen, for their responsiveness and consideration of the needs of consumers.

14.01.2022 We'd love to hear your thoughts about what this beautiful and powerful statement from Christine means to you.

14.01.2022 NEW! FREE HCQ training for new and emerging consumers Are you new to consumer partnerships in health? Are you interested and ready to partner with a health organisation? Are you ready to build your consumer partnership skills? ... Would you like to connect with other emerging health consumers? Health Consumers Queensland has created a 4 x 1-hour series of workshops for health consumers who are just starting out or who have about 1 to 2 years experience in consumer partnerships: The Introduction to consumer partnerships in health series includes: 1. Introduction to Consumer Partnerships 2. Understanding the Health System 3. Your Consumer Journey 4. Getting your first role Each session includes a short presentation followed by Q & A and discussion. All sessions will be delivered online using Zoom Meetings. Each workshop will be held fortnightly from Tuesday 16 February at 11 am If you would like further information or you have any questions, please contact Reema Naresh on 3012 9090 or [email protected]. There's still time to sign up here: https://www.eventbrite.com.au/e/introduction-to-consumer-pa

14.01.2022 Are you a consumer or carer who has experience with Queensland Health mental health and/or alcohol and drug treatment services? The Queensland Health Quality Assurance Committee (QAC) for Mental Health Alcohol and Other Drugs Services is seeking two representatives to provide quality assurance oversight and improvement of mental health alcohol and other drugs service delivery. Find out more and apply by 16 November: http://www.hcq.org.au/mental-health-alcohol-and-other-drug/

11.01.2022 Would you like to ensure that the care provided to patients requiring surgery is safe, high quality and offers maximum benefit and minimal risk. Do you have 12 months' committee experience at HHS or Statewide level and a pretty good understanding of the Queensland Health system? Then apply to join this Low Benefit Care (Surgery) working group today. http://www.hcq.org.au/addressing-low-benefit-care-surgery-/

10.01.2022 Happy Diwali from our team to you! We enjoyed these delicious treats together from Reema and Kirra this morning

08.01.2022 Are you interested in how technology can improve Queenslanders' access to health care? The Telehealth Support Unit is seeking active membership from two health consumer representatives on the newly formed Telehealth Sub-Committee (TSC). You'll help provide expertise and advice to the Patient Safety and Quality Improvement Advisory Committee (PSQAC) in relation to the governance of the statewide telehealth program to improve and maintain the quality and timeliness of care. Find out more and apply before 12 April. https://hcq.org.au/join-the-telehealth-sub-committee/

08.01.2022 Are you interested in issues around consent when it comes to patient information within the public healthcare system being shared online to GPs and now with private health practitioners? Clinical Excellence Queensland is seeking 10 consumers to review the Health Provider Portal website, a revised consent model and advise on how to ensure patients are aware of their right to opt out. Find out more and apply: http://www.hcq.org.au/health-provider-portal-hpp-expansio/

07.01.2022 What are you thinking about the COVID-19 vaccination roll-out? Join the Conversation on Tuesday, 9 February 2021 12.30pm-2.00pm... * What would give you confidence in the COVID-19 vaccination roll-out? * What do you need to know? * What needs to be in place? The media is now releasing news and information about the vaccination roll-out on a daily basis, the Federal Government’s communications about the roll-out were released at the end of January, and the Department of Health has put some Frequently Asked Questions on-line. We know you will have lots of ideas and questions about the vaccine from a health consumer/carer perspective. We’d like to hear them. Please join this vitally important Consumer Conversation and share your views with Health Consumers Queensland and staff from the Vaccine Taskforce at Queensland Health. REGISTER HERE tinyurl.com/f9f9i3ex

07.01.2022 The Queensland Digital Health Consumer Charter is Australia's first Digital Health Consumer Charter. We'd love you to be part of the celebrations - and history - as we celebrate its launch on Monday, 30th November at 10am on Zoom. RSVP before midnight on Wednesday, 25 November here. https://www.eventbrite.com.au/e/the-queensland-digital-heal

07.01.2022 Are you a health consumer or carer and just starting out on your consumer representative journey? Build your skills and confidence by taking part in our free online Introduction to Consumer Partnerships for Health. Over four x 1 hourly sessions you'll gain a better understanding of the health system and consumer partnerships and have some valuable networking opportunities with other health consumers. The next course begins on 27 April 2021 at 11am so find out more and register now: https://www.hcq.org.au/skills-building/

06.01.2022 Our Consumer Conversations are back and we need you to to tell us: What are you thinking about the COVID-19 vaccination roll-out? Don't miss this vitally important conversation: Tuesday, 9 February 2021 from 12.30pm-2.00pm with Health Consumers Queensland and the Vaccine Taskforce at Queensland Health. ... Share your questions and ideas from a consumer perspective. * What would give you confidence in the COVID-19 vaccination roll-out? * What do you need to know? * What needs to be in place? REGISTER HERE tinyurl.com/f9f9i3ex

05.01.2022 * 4 days to submit your consumer request before the holidays * Melissa attends opening of the 57th Parliament * Queensland's first Prisoner Health and Wellbeing Strategy * COVID and the plague of ideas that has sparked change * Consumer co-researchers making a difference... * Youth Health Poll * Join the Rural and Remote Digital Healthcare Committee * Statewide Intensive Care Clinical Network: Steering Committee Member https://bit.ly/3fzT8WB See more

04.01.2022 Want to ensure a wide range of consumers and carers have the time and space to apply for your consumer partnership opportunity during December and early January? Make sure we receive your request by next Tuesday, 1 December. Health Consumers Queensland will not be able to accept any new requests made after this date until 11 January 2021. Contact Chelsea Gourgaud at [email protected] to finalise your plans.

03.01.2022 Do you have personal experience (either yourself or a close family member/friend) of intensive care services and at least 12 months' committee experience at a Hospital and Health Service or statewide level? @ClinicalExcellenceQueensland is seeking one health consumer representative to become a member on the Steering Committee for the Statewide Intensive Care Clinical Network (SICCN). The SICCN provides clinical leadership, expertise and advice to Queensland Health and champion strategic matters relating to the delivery and advancement of intensive care services in Queensland. Expressions of interest have been extended until 19 November so find out more and apply today: http://www.hcq.org.au/statewide-intensive-care-clinical-ne/

03.01.2022 We have lift off! The Queensland Digital Health Consumer Charter is now officially live following an online launch this morning with over 100 consumers and carers, and health staff. Sincere thanks to our speakers: * Auntie Delphine Geia who gave a poignant Acknowledgment of the Traditional Owners; ... * our very own Anne Curtis, Engagement Consultant - Specific Projects who spearheaded the project and gave an insight into its background and development; * key consumers Keren Pointon and Lis Miller who guided guests through the principles of the Charter; * Professor Keith McNeil, Chief Clinical Information Officer, Chief Medical Officer and Acting Deputy Director of the General Prevention Division at Queensland Health who backed the Charter from the start and today re-iterated its full and enthusiastic endorsement by @QLDHealth; * Dr Erin Evans, Health Consumers Queensland's Board Chair who rallied everyone around the next phase of the project - the implementation plan. We'd also like to show our sincere appreciation for the ideas and suggestions from many guests about how to promote the Charter and ensure it becomes embedded in the health system. And finally, huge thanks to every consumer who took part in the consultations over the past year to shape the Charter itself (almost 300 of you!). You can download the Charter from our website and start using it right now to stay in control of how your healthcare is being delivered using digital technology. http://www.hcq.org.au/qdhcc-2/

02.01.2022 Tuesday, 17 November 2020, 9.30am-10.45am JOIN THE CONVERSATION: A seat at the table: how can consumers influence funding and resourcing priorities. Consumers have identified an urgent need to be involved in shaping funding and resourcing priorities and decisions, especially as Hospitals and Health Services and departments submit their budgets. ... Nick Steele, Deputy Director General, Healthcare Purchasing and System Performance at Queensland Health is responsible for managing the budget for purchasing health and hospital services and ensuring the delivery of improved health outcomes. Join Nick and consumers for a short presentation about the role of the Division and followed by 1 hour discussion on the importance of involving consumers in future funding priorities. Register to join the Conversation here: https://bit.ly/2UtoAfb

02.01.2022 Congratulations to Dr Dinesh Palipana for this well deserved recognition of his tireless advocacy. Via Clinical Excellence Queensland: Gold Coast Health’s Dr Dinesh Palipana OAM wears many hats including senior residency at the Gold Coast University Hospital, co-founder of Doctors with Disabilities Australia and a recent graduation in law. Oh and yesterday Dinesh was named as Queensland’s 2021 Australian of the Year. Take five this Thursday to listen to this amazing Queensland clinician’s acceptance speech!

02.01.2022 Rural and remote healthcare across Queensland is going digital and eHealth Queensland is looking for two consumer representatives to prioritise and select initiatives which will make this possible. If you have 12 months' committee experience at an HHS or Statewide level and live in a rural and remote part of Queensland find out more and apply. http://www.hcq.org.au/join-the-rural-and-remote-digital-he/

01.01.2022 Consumer representative, Keren Pointon, got to operate a robotic arm under the watchful eye of Professor Ross Crawford at a demonstration held as part of a briefing session for members of the Data and System Intelligence Committee run by the Department of Health. The site visit/briefing was intended to bring to life what the Clinical Business Information does and some of the challenges faced by it. Keren and Jo Smethurst from Health Consumers Queensland were amazed at the in...creased safety provided to patients having some orthopaedic surgery in Queensland. There is a quick learning curve in using this machine as clinicians can plot different scenarios and see their outcomes before they even make an incision! Taking time out of a committee meeting usually filled with business papers and very focused discussion was a valuable chance to discuss big ideas, aspirations and how all of this fits together in a bigger picture. Time is a valuable commodity and learning multiple perspectives in such an efficient way is never wasted. Health Consumers Queensland would encourage other committees to take a similar approach. It was such a success, that the next briefing session will also be on-site to see a piece of ICT in action. We’ll keep you updated on that when it happens.