HighComm Pty Ltd | Businesses

HighComm Pty Ltd

Phone: +61 419 212 422

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• Businesses
• Information technology company
• Computer repair service
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• Science, technology & engineering
• Computer training school

21.01.2022 Thinking of getting an iPad or Tabet but don’t know where to start? I have put together a page to guide you through some of the things you need to consider. You can access it though the link below or contact us for advice and help getting set up and using a tablet or iPad. 0408 611 301 https://spark.adobe.com/page/hAIe4Bw9vs0EM/

21.01.2022 A good and reasonably simple article on malware. Call us if this raises any questions or concerns.

18.01.2022 The NBN cut-off date! There is a lot of confusion regarding the arrival of NBN services in your area and the eventual cut-off, or disconnection of existing (analogue) phone & other services. Put simply, 18 months after the NBN is enabled in your area all existing analogue phone and other services will be disconnected, so if you have not switched to the NBN at this point you will lose your phone, Internet, fax, etc!... A couple of RSPs (Retail Service Providers - used to be ISPs) got into trouble for sending what came across as threatening letters to people regarding the imminent loss of phone services due to the NBN. These were sent out soon after the NBN was enabled for these people when they actually had 18 months to decide what to do. Don't panic if you receive one of these letters, just contact your current provider and discuss it with them. Here is a good article explaining the NBN cut-off date: https://www.whistleout.com.au//information-about-adsl-home

18.01.2022 The Ransomware and other attacks keep on coming. The usual rules apply: 1. keep windows and all software up to date 2. Install a good security application (anti-virus) and keep it up to date... 3. Don't click on links in suspicious emails 4. Be very careful when clicking on links and ads in websites 5. Be careful what websites you visit 6. Backup regularly to an external device or the cloud 7. If worried talk to an IT technician! And remember, the ATO, AFP, banks, Microsoft, Telstra and other similar institutions will not send you emails asking you for bank account details or to warn you that your computer is infected! And if they call you to tell you your computer is infected, hang up!

14.01.2022 Another customer fallen for a computer/phone scam! Please, please, please DO NOT respond to any unsolicited calls from Indian, or other call-centres, claiming to be from Telstra, Microsoft or anyone else, telling you that your computer's security has been compromised in some way! How would they know? And if you do receive one of these calls, NEVER give them remote access to your computer or supply them with any passwords or any information at all! It is a scam! HANG UP on t...hem! Or, if you have the time and the patience, string them out and try to get as much information about them as you can. Then make sure your computer is shut down and then call a local tech support person to get advice on making sure your computer is secure. If you have given them access, immediately talk to your bank about changing passwords on any online accounts you may have before they start to empty them. It can be an expensive, time consuming and stressful process to get everything fixed and back to normal if you fall for these scams.

12.01.2022 Yet another scam. If you read nothing else at least read the last paragraph.

12.01.2022 Hi everyone. The HighComm tech support office will be closed from Monday 25th September until Monday 9th October. You can still contact us through this page or the usual methods, but it may take a little longer for us to respond! If you have an urgent problem, please call Bruce at Calm Computing on 0411 604 491.

10.01.2022 Yep, another one, and others are suggesting they will follow. http://www.abc.net.au//optus-latest-telco-to-compe/9132778

10.01.2022 This is only the beginning. Expect to see much more of this! And maybe we will see the RSPs suing the NBN Co soon. http://www.abc.net.au//telstra-to-compensate-42000/9129166

08.01.2022 If you use Twitter you should log in and change your password for that due to a bug ....of course if you use the same password for other accounts then you should change those too (& have different passwords for everything). We recommend using a password manager to keep track and can show you how to use this or Karen is running a class on that at Robertson CTC soon.

08.01.2022 So, our experiment with the NBN has been a complete disaster. After a couple of weeks of first, flaky, then later stable but slow (much slower than promised) Internet we have now been without a connection for 10 days. We signed up with Optus but on the 29th it went down and Optus have not managed to fi, what was apparently an NBN problem. Numerous calls, social media and messenger contacts have not given us any joy with Optus stuffing up and I suspect the NBN Co stuffing up t...oo. This is affecting our business as well as our daughter's studies but no-one seems too worried at Optus. A report has been sent to the TCI Ombudsman and Optus has acknowledged receipt of the complaint, but the Ombudsman gives them until 21 October to fix it (not much use to us). So please be patient if we are a bit slow responding, in fact it would be best to stick to phone calls and SMS for now! So what next? I'll probably buy some tin cans and some string. :)

05.01.2022 HighComm has been providing computer training to the Southern Highlands for over 16 years. I must be getting old! - Karen

03.01.2022 Here is a suggestion NBN Co, how about fixing the broken FTTN connections before wasting money on yet another cobbled together complication to the already complicated NBN network! http://www.abc.net.au//nbn-warns-of-6-9-month-dela/9197066

01.01.2022 From personal experience I would also have chosen the top 3. Don't know enough about the Samsung.