ICML in Melbourne, Victoria, Australia | Education

ICML

Locality: Melbourne, Victoria, Australia

Phone: +61 1300 655 098

Address: 365 Little Collins St 3000 Melbourne, VIC, Australia

Website: http://www.icml.com.au

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22.01.2022 When it comes to communicating with customers, your body language is key? There have been a number of studies on body language, but most experts agree that 70 to 93% of all communication is nonverbal. This highlights the importance of your employees' body language during client meetings. Unfortunately, it can be a little hard to teach. ICML's customer communication course is designed to help your employees pick up on nonverbal signals from customers and monitor their own to d...eliver the best message possible. To find out more, get in touch with our team today! https://www.icml.com.au/communication-skills-course/

17.01.2022 How does your Emotional Intelligence (EQ) stack up? Try this test for leaders to determine where you are in your EQ journey: https://hbr.org//quiz-yourself-do-you-lead-with-emotional- Didn't score as well as you'd like? Our course on emotional intelligence will provide you with the training and the support to sharpen your skills and performance. Get in touch with ICML today to find out more."https://www.icml.com.au/emotional-intelligence-course/

11.01.2022 When it comes to your organisation's best and brightest, there is one thing that they all have in common: Emotional Intelligence, known as 'EQ'. EQ is the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically. Studies show that a staggering 90% of high performers have high EQs, meaning this is definitely a skill you want to cultivate within your current team and look for in your new hires. ICML's Emotional Intelligence workshop is exactly what your employees need to reach their full potential. Give us a call on 1300 655 098 to find out more! https://www.icml.com.au/emotional-intelligence-course/

09.01.2022 No matter how well your team gets along, there are bound to be some disagreements. With a staggering 85% of employees dealing with conflict on some level, it is crucial that your organisation prioritises skills that allow for de-escalation and constructive conversations. Our Conflict Management course is designed to help leaders and employees of all levels to better handle friction in the workplace, increasing productivity and profit. Get in touch with us today to find out more! https://www.icml.com.au/conflict-management-course/

09.01.2022 You probably know how important collaboration is to your organisation, but is it actually working? According to Harvard Business Review, only 14% of businesses report that their collaboration processes are effective. The key to better collaboration is communication. We're here to help your organisation learn how to engage in more clear and effective communication that will allow your staff to succeed. Find out more by calling us at 1300 655 098!

07.01.2022 Worker productivity increases by 20 to 25% in organisations where employees are connected. Effective communication is critical if you want to ensure that all of your team is on the same page. Our Communication Skills course is tailored towards teaching your employees how to get their point across clearly and succinctly, saving time and boosting everyone's efficiency. Get in touch today to find out how we can customise a program for your organisation! https://www.icml.com.au/communication-skills-course/

06.01.2022 Leadership is all about empowering your team to perform, rather than taking control. Make sure that the leaders in your organisation have the skills they need to bring out the best in their teams by starting with our Leadership training course. We can tailor our content to your individual organisational needs and provide your leaders with a quick refresher or solid base to build on. Get in touch today! https://www.icml.com.au/management-leadership-training/

05.01.2022 Approximately half the teams that experience conflict will lose people as a result. High turnover rates can be extremely costly for your organisation: think of all the severance/termination packages, recruitment and onboarding costs, and the disruption to your team's performance. To ensure your teams are working well together, your leaders must have a good grasp of conflict management. Brush up their skills with one of our Conflict Management courses and they'll always know what to say to defuse disagreement before it becomes a bigger problem. Call 1300 655 098 to get started.

05.01.2022 It's not enough to have diversity in your organisation inclusion is essential. The former simply refers to the presence of individuals with a variety of backgrounds and traits, while the latter goes a step further and refers to the organisational behaviours and norms that make people from all walks of life feel welcome. To truly create an inclusive workplace, it is important to give your leaders and employees at all levels the proper tools. Our diversity workshop is a great place to start. Get in touch with one of our experts today at 1300 655 098. https://www.icml.com.au/workplace-diversity-course/

04.01.2022 When it comes to being a good leader, soft skills have never been more important. Make sure the leaders of your organisation are well-equipped to gain cooperation and become influential and respectful leaders. Our leadership skills courses are perfect for leaders at all levels and will set them on the path of success. Get started today by reaching out to our team at 1300 655 098!