Impact Data | Software

Impact Data

Phone: +61 3 9827 7790

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25.01.2022 Just like a face mask, Impact Data has you covered with VisitSafe! SIMPLE - An online form used to record customer visits SAFE - Contactless solution allowing customers to use their own devices COMPLIANT - Meets government requirements for COVID-19 contact tracing... IMMEDIATE - Get setup now in under 1 minute! Grab your free tool here: https://visitsafe.at/ #COVID19 #VisitSafe #Free #Hospitality #Business #ContactTracing #ImpactData

25.01.2022 We use SMS every day with friends and family, but what about with our customers? SMS gets results, big results. Want to know how an Italian restaurant received an additional 100 orders just from one SMS campaign? Read on below.

24.01.2022 Want to get more from your Guest WiFi, booking platform, loyalty program or POS? Connect the systems in your business to TalkBox and analyse your customers' behaviour to discover the opportunities. Connect with your customers at exactly the right time, with the right offer to help drive your business. Check out all our data partners and let's get you connected!

20.01.2022 VisitSafe is now available in the UK! ‘VisitSafe was launched by our Australian operation just before their 1 June hospitality restart and has already helped more than a thousand businesses to record visitor check-in details. Following the UK government announcement that businesses are required to record visitor details, we’re thrilled that we can immediately offer a proven solution to businesses here in the UK.

20.01.2022 By now you should all know that SMS commands attention, it can reach customers who may not respond to other forms of marketing. But when is a good time to use it to ensure ROI? Read on for just two ways...

19.01.2022 Want more reviews? Including an NPS feedback survey in a communication after a customer has visited you asks the question, 'how likely are you to recommend us to a friend'? Based on their response you can either direct them to your review sites or get your team to follow up. Read more about NPS and TalkBox below.

16.01.2022 Customers spend more when they are celebrating or on special occasions. Father's Day is just around the corner, (September 6) and it could be the much-needed boost for that your business needs right now. The Impact Data team have a few tips to help make Father's day special.

16.01.2022 Did you know that new customers are more likely to leave feedback after visiting your business than your regulars? Feedback Surveys can provide valuable insights into your business and help deflect any negative comments reaching your business profile pages on social media. Why not make use of the increased foot traffic during the Christmas period to grasp an understanding of customer satisfaction and first impression from new customers about your business. ... Talk to us today about how you can gain valuable feedback after a customer visits your business, automatically.

13.01.2022 VisitSafe is a free tool designed to help re-open your business and keep the community safe. A contactless way to safely record and store customer visits to meet government requirements for COVID-19 contact tracing.

11.01.2022 Did you know that on average a person checks their phone 86 times a day? Why not target customers with the tools they use? Sending an SMS to remind customers about your business and including an irresistible offer a huge opportunity to boost sales. Read more. https://blog.impactdata.com.au///08/why-use-sms-marketing/

10.01.2022 First impressions count, whoever said they didn't, wasn't a business owner. Welcome or thanks for visiting messages are important to get right because it can be the easiest way to turn a first-timer into a loyal repeat customer. If they have 'opted-in' to receive marketing communications from you, they want to hear from your business. We have some great ways you can get your customers back with a Welcome message. Click the link to read our tips. https://blog.impactdata.com.au//make-your-first-impressio/(o

09.01.2022 We have recorded over 500,000 safe visits and counting from customers and businesses using our completely free tool VisitSafe. Great work! There is no sharing of pen and paper and most importantly your customer's contact details are securely held. It's easy, customers use their OWN device to scan a QR code or register via your unique URL. Sign up at www.visitsafe.at

09.01.2022 From September 14 it will be mandatory for hospitality businesses to capture customer details for COVID 19 track and tracing. Impact Data is here to help with our FREE tool VisitSafe. Customers use their own device to register their visit making the whole process contactless. Sign up now in under 1 minute.

06.01.2022 We helped one award-winning Melbourne restaurant, connect with their customers and double orders in just one weekend for their takeaway menu after lockdown 2.0 restrictions were imposed. How? Connecting VisitSafe to their Impact Data TalkBox account meant customers who opted-in to receive marketing communications were now added to their contact list. ... Their list compiled of their most recent and highly engaged customers and proved to be an incredibly valuable tool that they used to keep business moving. The response from sending just one email was so overwhelming they needed to increase the capacity for orders that weekend and still sold out.

05.01.2022 The tiered system that comes in to play on December 3rd in the UK may mean changes for your business. It’s important to let your customers know if you’re open and to what degree. Read on as we outline how to communicate with your customers based on which tier you are in.

05.01.2022 Restaurants, cafes and pubs are open and using VisitSafe to safely record customer visits. Get set up in 1 minute and direct customer to the URL or Qr code. Here's how one Melbourne restaurant is doing it with a QR code on their menu. For more information visit https://visitsafe.at/

04.01.2022 Connecting your booking system with TalkBox means you can continue to communicate and engage with your customers when they aren't in your venue. Send regular reminders about events and specials Automatically invite them back after their first visit Wish them a 'Happy Birthday and help them celebrate with an offer such as a free drink... Gain valuable feedback with an NPS survey Plus many more.... Talk to us today about connecting your booking platform with TalkBox, before the silly season starts!

04.01.2022 Does your business give out free WiFi and get nothing in return? Learn how this popular fast food chain gets first time visitors back, automatically.

04.01.2022 Whether you're open, have limitations on capacity or are awaiting the end of lockdown, it's important now more than ever to make every customer count. Read our top tips to make the most out of every customer.

03.01.2022 Iconic eatery Daisies Cottesloe using our free tool VisitSafe to help keep their community safe. For more information go to http://visitsafe.at/

02.01.2022 Want to know how to improve your email and SMS communications and get better results? Our 2020 secrets to successful communication report is here. Read on to get your copy.

01.01.2022 We help clients of all sizes around the world save time, save money and make money through the better application and understanding of data and automation in their business.