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Independent Vets of Australia

Phone: +61 1300 838 583



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25.01.2022 We are pleased to welcome a new Member to IVA! This well run small animal practice in metro Sydney was conscious of pricing and the various elements that make a veterinary clinic run smoothly and profitably. We are pleased that our network of preferred pricing options and partnerships offered this practice some easy ways to get even further ahead. Welcome! We look forward to watching your success over the months!



24.01.2022 Just landed! An increase in demand sounds like great news for veterinary practices, but it can also bring challenges. Are you growing for growth's sake or are you building sustainable growth?

24.01.2022 Final preparations are underway for the IVA Synergy Conference! Look forward to seeing you there!

24.01.2022 We had a great session with our members this week on Veterinary eCommerce Opportunities. Thank you to the team at Hills for an engaging and insightful recap on today's veterinary consumer, their needs, behaviours and the opportunities which exist now for independent practices.



23.01.2022 Every now and then in veterinary business we need a little inspiration to boost us to the next level, be that.... more work-life balance, increased profitability, increased work satisfaction or a number of other aspirations. Registrations now open - https://www.ivaconference.com/

23.01.2022 "Buying power, networking and support" is what our members say their IVA Membership means to them. Come say Hi!

19.01.2022 Many IVA Practices are making automation their ally whilst delivering superior customer experiences. Check out how by watching a copy of our recent webinar with iRecall.



18.01.2022 Thanks for your partnership Infectious Clothing Company! The coffee is great too :)

17.01.2022 We are almost at full capacity! Make the most of the last few days of early bird rates to create synergy and success in your practice. www.ivaconference.com

17.01.2022 Many Australian practices have experienced issues finding good skilled staff members and keeping them can seem challenging with growing competition. People however, offer a unique opportunity to compete with growing competition. By having the best people representing your culture, mission and values you can be the preferred employer and the preferred provider of veterinary care in your area. People make a difference, focus on your people. Dr Peter Weinstein is the keynote speaker at the Independent Vets of Australia Synergy Conference at the Pier One in Sydney, September 19th-21st. Register here: www.ivaconference.com

16.01.2022 PARTNER SPOTLIGHT. We're passionate about supporting independent practices and many of our network partners are the same. Crampton Consulting is focused on helping veterinary practices deliver the best care they can by making their businesses work better. This month consultant Victoria Koks has shared Strategies for Developing a Culture of Wellness with IVA Members whilst highlighting the advantages of a positive culture in our veterinary practices and the pitfalls of the ...alternative. Thank you Victoria. IVA Members enjoy ongoing discounts on services & training through Provet / Crampton Consulting Group. To find out about membership contact us: https://independentvetsofaustralia.com.au/contact-independ/

16.01.2022 Knowing that veterinary teams excel with many different dynamics and cultures we asked Margie McEwen from Vetprac to share her views on culture in veterinary practices. Not surprisingly - it's a tricky one to define succinctly however Margie has shared her thoughts on a practical place to start and it's much more simple than appointing a HR manager. Culture is not an HR thing. Read the full article here: https://independentvetsofaustralia.com.au/culture-is-not-a/



15.01.2022 We look forward to meeting you.

15.01.2022 We are pleased to announce and welcome a new practice to IVA Membership. This small animal practice in metro Sydney has been established for 20+ years. The practice owners were looking for ways to boost their practice and exit the plateau they found themselves in. The network of partnerships offered through IVA is giving them a number of opportunities to work with for the benefit of the practice and its patients. ... Welcome to IVA!

14.01.2022 We are pleased to announce we are now partnered with BIOTECH Diagnostics! We are always striving to create the best network of partners for our members and are pleased to have this new point-of-care option for our members and their clients for Antibody and Antigen in-vitro diagnostic tests. Biotech Diagnostics

13.01.2022 Have 3 minutes? Here's a brief summary of our recent webinar!

13.01.2022 The aim for many veterinary clinics is to provide outstanding health outcomes. Outstanding health outcomes often rely on a level of compliance and compliance often relies on the customers experience. This 30-minute webinar shares how a number of practices are making automation their ally whilst delivering superior customer experience. Effective automation in a veterinary clinic improves efficiency and delivers enhanced experiences for staff, clients, animals. This ultimatel...y delivers improved outcomes, both health and financial. Register now: https://zoom.us/webinar/register/WN_M-yFP38ESTqNiIgJg3T4Vg Join us for 30 minutes as we look at how practices are utilising automation, delivering superior customer experience and increasing their revenue across multiple categories. Date: 3rd Dec 2019 Time: 1.00pm (AEST) Duration: 30 minutes + Q&A Where: Online

13.01.2022 Last week we held a session with Tania Gover and Sue Crampton (from Provet / Crampton Consulting Group) to gain a deeper understanding of what exactly has changed with our clients experience over the past few months. How did we as practices adapt? What customer service did we maintain? How did our clients behave? What are our challenges as we move forward and learn?... Whilst we maintained our passion for patients the data from March, May & June has highlighted some key learnings. Clients are expecting stronger relationships with their veterinary practice, connection and they are now enjoying and expecting the extra level of service they have started to experience. See more

12.01.2022 PARTNER SPOTLIGHT. We're passionate about supporting your independent practice and many of our network partners are the same. Vetprac is focused on bridging the gap between learning and doing. They provide practical continuing education workshops for Veterinarians, Veterinary Nurses and Veterinary Technicians IVA Members enjoy ongoing discounts on workshops through VetPrac.... To learn more about the benefits of membership visit us here: https://independentvetsofaustralia.com.au/a-stronger-indep/

11.01.2022 How important is workplace culture in your practice? This month we're focusing on culture and we've asked a number of our partners to share their thoughts over the next 2 weeks. In the meantime - what have been your successes, learnings or frustrations when it comes to culture?

11.01.2022 Continuous learning and development is critical to your ongoing success in this ever-changing business world. That is why IVA help you address your immediate business and personal development needs with just-in-time training and coaching, to help you better navigate towards ongoing business success. Ask us how - https://independentvetsofaustralia.com.au/contact-independ/

10.01.2022 Great feedback from our recent IVA Member survey. We really are proud to have such a great network of partners for our Members.

10.01.2022 From the lows of a devastating injury to the highs of competing for Australia, and inspiring an upcoming Hollywood movie, Sams path has been anything but ordinary. Sam Bloom will share her inspiring journey with us over dinner at this year's Independent Vets of Australia Synergy Conference gala dinner. Sam's amazing story is now being transformed into a major film produced by Naomi Watts, with Watts also set to star as Sam. The international bestselling book Penguin Bloom i...s set to be followed by a second book released this year which picks up the story where Penguin Bloom ended. This second book shares Sams personal perspective on facing and overcoming adversity. We are thrilled to have Sam attend our gala dinner and inspire us during our own personal journey in veterinary practice and life outside work. Independent Vets of Australia Synergy Conference early bird tickets are available until 31st August. Registration includes 3 days of sessions, daily lunch, morning and afternoon tea, Friday night gala dinner and entertainment. www.ivaconference.com

10.01.2022 We are pleased to have recently introduced the pathology services from Vetnostics, VetPath, ASAP, QML & TML to all IVA members. Via webinar we met key team members in each state and shared details around commonly asked questions as with queries from IVA Members. With the largest courier fleet in Australia they offer more than 1,500 tests and cover a diverse range of species. With widespread serviceability and a highly skilled team of Veterinary Pathologists and internal medical consultants we are proud to be partnered with SVS Pathology Services.

10.01.2022 Today we held an information session with in-house Legal Counsel Sarah Tuhtan and Account Director Angela Rowe from Bluebook Insurance Brokers. As key insurance providers to the veterinary industry, it is invaluable to have their advice and insights. In addition to sharing some of the positive results they have secured for their clients in the animal health industry they also highlighted their areas of speciality and the value of their ability to review and respond as advocates for their clients which is made possible with their in-house legal function which facilitates an easy claims process and provides the right legal advice from the start. IVA is proud to offer Bluebook Insurance solutions to its members.

08.01.2022 Book in now! IVA Members - remember to use your discount code for a discount! Provet / Crampton Consulting Group

07.01.2022 We recently asked consultant Victoria Koks from Provet / Crampton Consulting Group to share her thoughts on culture in veterinary practice. Victoria highlighted the connection between the stress that can develop within individuals in practice due to specific events though also and less obviously those longer-term stressors such as workload, lack of support, fearfulness or colleagues, financial worries, health concerns and other personal circumstances. As such Victoria has shared how focusing on a culture of wellness in practice can help combat stress whilst promoting a positive workplace environment. What is a culture of wellness? How can veterinary leaders take steps to develop a culture of wellness? View the full article here: https://independentvetsofaustralia.com.au/strategies-to-de/

07.01.2022 We look forward to seeing you later this week!

06.01.2022 We are pleased to announce Brad Seymour will be sharing his business insights with us at this year's IVA Synergy Conference! www.ivaconference.com - Early bird tickets available

05.01.2022 ...and were off to a great start!! Thanks to all our members and sponsors for a great kick off! #IVASynergyConference2019

05.01.2022 Ever wondered what ‘optimal profitable growth’ could look like for you? The veterinary industry in Australia is experiencing a period of unprecedented growth. Although an increase in demand sounds like good news, it can also bring challenges. Stay tuned for our 6 steps to 'optimal profitable growth'.

05.01.2022 Dr Peter Weinstein tells us what he plans to discuss during the IVA Synergy Conference this September. HOW exactly can independent practices put themselves in a better position? Dr Peter Weinstein shares his experiences.

05.01.2022 #6 Self-Care tip - Exercise! Exercise is both preventative and therapeutic for a broad range of health conditions. Adding this to your week can produce many positive outcomes. Tip from IVA industry partner David Foote.

03.01.2022 Culture was discussed as a key pillar for practice success in our recent member panel discussion. Here’s a great example of a member practice actively celebrating their people and culture.

03.01.2022 The speakers presenting at this year's IVA Synergy Conference are preparing to share tangible, tried and tested methods for improving veterinary business results. Secure your seat now. Register at www.ivaconference.com

03.01.2022 R U OK? Remember to check in with your family, friends and work colleagues this week. As a profession, vets suffer the highest rate of suicide and have many demands on their time and energy. Many factors can contribute to the stress experienced by veterinary staff. Some of these include;dealing with distressed pets and clients, performing euthanasia, financial pressures and unrealistic expectations, just to name a few. Keep this in mind if someone appears to not be themselves and be sure to check in with your vets and vet nurses this week also. #RUOK? https://www.ruok.org.au/

03.01.2022 We are pleased to welcome a new Member practice to IVA! This new practice is a small animal practice based in VIC. We are proud to be partnered with you and look forward to watching your new practice evolve!

03.01.2022 With technology creating a smaller world and increasing expectations on employers to make their staff members welfare a major priority, Australian employers are under pressure to ensure that they create and maintain workplaces that are free from bullying, harassment and discrimination. Relying on best practice and experience within a Veterinary environment this session will provide attendees with an overview of how to lead their businesses in a developing legal and ethical ...landscape and create cultures that prevent negative behaviours between employees. 5 Days remaining for early bird registrations. www.ivaconference.com

02.01.2022 IVA's Synergy Conference has concluded though we're still floating on the collective energy that transpired from the amazing group of members, speakers, partners and sponsors who came together to be a part of the event. Thank you to all our members, sponsors and everyone who took part. We're excited to see what next year brings!

01.01.2022 IVA WEBINAR SERIES Being visible and valuable to build stronger client relationships. Its tough growing your practice! Have you the right mix of support and resources for success? Join us as we speak with VetCheck to gain insights on how to maintain connection and engagement with your customers in this new practice environment.... ENROL NOW https://www.eventbrite.com.au/e/being-visible-and-valuable-

01.01.2022 Did you know that successful small businesses tend to have a similar approach to management? 1000's of interviews by researcher Nigel Collins found a common approach which often created better results occurred when individuals focused on small incremental changes to close specific gaps rather than large scale transformational change.

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