ING Australia in Sydney, Australia | Bank

ING Australia

Locality: Sydney, Australia

Phone: +61 133464

Address: 60 Margaret St 2000 Sydney, NSW, Australia

Website: http://www.ing.com.au

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25.01.2022 Canna Campbell is back to break down debt and how to manage it in #INGRealTalk Visit: https://realtalk.ing.com.au/

24.01.2022 It might be a bit tricky to visit mum on Mothers Day for some of us. Be sure to tag her and lock in your time before your siblings beat you to it. You know what theyre like. Here are some thought starters:

24.01.2022 UPDATE: Thanks everyone for your patience, our planned maintenance is done and all our services are back up and running. Planned Maintenance Sunday 11 October 4am-8am AEST Hi everyone, just letting you know that we’ll be doing some planned maintenance this Sunday to our systems. While we’re working on this, you won't be able to log in to Online Banking or the Mobile App. We’re sorry for the inconvenience.

23.01.2022 Planned maintenance on Sunday 20 September Just letting you know that well be doing some planned maintenance to our systems between 5am and 12pm. We dont expect any interruption to your banking however please note that some scheduled BPAY and Pay Anyone transfers during this time may be delayed by a few hours.

22.01.2022 Variable home loan interest rates for new and existing customers are going down by 0.25% p.a. from 18 March 2020. Heres what it means for you:

22.01.2022 Vibe connoisseur Flex Mami talks how to save money like a fully functioning adult in the latest #INGRealTalk

22.01.2022 Renovation wizard Barry Du Bois shares his wisdom about how you can tweak your home for lockdown living. #INGRealTalk Visit: https://realtalk.ing.com.au/

21.01.2022 Were here and ready to support you. Visit our website for some of our most frequently asked questions at this time around managing your money, super, savings and how we can help if youre experiencing financial difficulty.

20.01.2022 SCAM ALERT: Were aware of a fake SMS currently circulating which claims to be from ING, asking people to verify their identification by clicking on a suspicious link. Our team is working on putting a stop to this SMS. We do send out verification SMSes from time to time when youre applying for a new product or we need to confirm details with your account. Heres how you can tell if youve received a fake verification SMS: 1. You havent recently applied for an account with ...us 2. You werent expecting a message from us 3. The link doesnt look genuine or doesnt include ing.com.au (like the one in the pictured SMS) If you think its suspicious, please ignore and delete the message when you get it. If youre unsure, you can always call us on 133 464. Were here to help.

18.01.2022 Millennials spill the tea In the ING Future Focus: Homeownership Report on how theyre slaying their home deposit saving and getting closer to realising homeownership. On a quest for a nest? Which of these Millennial pro-tips could you/would you do?

18.01.2022 Jimmy Rees walks you through the budget changes his family of 5 have implemented while stuck at home in another #INGRealTalk Visit: https://realtalk.ing.com.au/

18.01.2022 UPDATE: Resolved - All outstanding payments have now been processed. Thanks very much for your patience while we worked on getting this fixed and sorry for the inconvenience. --------------------------------------------------------------------- We are currently processing all outstanding payments.... Majority of payments have now been processed, for those customers that havent yet received their funds we expect this to be completed very shortly. We appreciate your patience and apologise for the inconvenience. See more

17.01.2022 If youve got a Savings Maximiser account that received our bonus interest rate in January, February or March 2020: It will automatically receive our bonus rate for the next three months too. Thats 1.80% p.a. variable (incl. bonus rate) on your savings for April, May and June 2020 with our compliments.... And one small way we can help to keep your savings on track in these unprecedented times. Available on balances $100K or less. See T&Cs below.

17.01.2022 Larissa Takchi shares her experience of keeping the family business afloat during COVID and how you could too in another #INGRealTalk

17.01.2022 Hi everyone, were aware that those of you calling us on the phone are experiencing a higher than normal wait time this morning. We just want to assure you that our Contact Centre team members are working as quickly and efficiently as possible to help you out with your queries. Alternatively, you can message us by: 1. Logging in to your account at ing.com.au and clicking Messages on the left hand side. 2. Logging in via the mobile app and clicking the envelope. ... We would appreciate your patience during this time and hope to have you in touch with a member of our team as soon as possible. ^ The ING Team

16.01.2022 We’ve got some updates for Home Loan customers: The rates on some of our Owner Occupier Fixed Rate Home Loans are decreasing as of Friday 13 November We’re also introducing a 1.99% p.a. 4 year Fixed Rate Home Loan for eligible customers who combine their Fixed Rate Home Loan with an Orange Advantage Home Loan. - These changes are effective Friday 13 November... - To understand if you’re eligible, please visit: https://newsroom.ing.com.au/ing-offers-1-99-p-a-four-year-/ - Fees and charges, including a $299 annual fee, apply - Read below for terms and conditions There are no changes to Variable Home Loan interest rates at this time . . . Terms and conditions: Where an owner occupied Fixed Rate Home Loan with principal and interest repayments is combined with an owner occupier Orange Advantage Home Loan with principal and interest repayments, an interest rate discount of 0.10% p.a. applies on the Fixed Interest Rate Home Loan. A further 0.10% p.a. interest rate discount applies to the Fixed Interest Rate Loan (total of 0.20% p.a. interest rate discount) where the LVR is 80% and the loan settles between 13 November 2020 and 31 January 2021 (Further Discount Offer). These interest rate discounts have been reflected in the advertised rates in this communication. A $299 annual fee applies to Orange Advantage Home Loans. The Further Discount Offer is a limited offer that can be withdrawn, varied or extended at any time at ING’s sole discretion. If this offer is withdrawn, ING will notify customers by publication in a national newspaper. All rates and information are correct at time of publication and are subject to change. All applications for credit are subject to ING's credit approval criteria. Details of these and the terms and conditions are available at ing.com.au or by calling 133 464. ING Bank (Australia) Limited ABN 24 000 893 292, AFSL and Australian Credit Licence 229823

15.01.2022 Entrepreneur and all round hustler Sarah Jane Adams explains the pros and cons of starting a side hustle. #INGRealTalk

15.01.2022 Our research tells us motorcycle riders are the happiest drivers on the road: https://newsroom.ing.com.au/motorcyclists-happiest-drivers/ Hankering for your own feels on wheels? Check out your future bikes name:

14.01.2022 ING’s Future Focus: Homeownership Report found that Millennials would cut their spending fat on the below items to save for a home deposit and say 'Bye Felicia' to renting. Which of these would you/could you sacrifice in your quest for a nest?

13.01.2022 Jimmy Rees spills about the skills he dusted off to find some extra income while cooped up with his family in some more #INGRealTalk

13.01.2022 Were here to help our customers impacted by COVID-19 get through this. Which means call wait times are longer than usual right now. So before you jump on the phone, jump online first at ing.com.au/covid19 Our dedicated page can give you timely info on our financial support options like payment pauses, home loan arrangements and super updates. Of course, if you still need help call 133 464 and well be with you as soon as we can.

13.01.2022 Feel like a Dad joke? You don’t look like one. Ba dum tss! It’s open mic at the ING Father’s Day Sit Down Comedyfest. Dob in your dad, tag your friend that loves a pun, or step up to the mic yourself to deliver a gag in the comments below that would make the big fella proud. Just keep it family friendly

13.01.2022 This isnt the usual money mumbo-jumbo, this is Real Talk with ING. Leave the jargon at the door, thanks. #INGRealTalk

12.01.2022 Glen from My Millennial Money shares what you should know if youve had a temporary loss of income in another #INGRealTalk

12.01.2022 Were working hard to help you make life just that little bit easier at this challenging time. Heres some of the latest ways were supporting customers impacted by COVID-19: PAYMENT PAUSE. If youre experiencing income loss due to COVID-19 and youre a customer with an ING Home Loan, Personal Loan, Orange One credit card or you are a small business with an ING Commercial Loan, you may be able to pause your repayments for up to 6 months. To find out how, visit https://www.i...ng.com.au/help-and-s/coronavirus-covid-19.html HOME LOAN RATE CHANGE. Were changing rates for any new fixed rate home loans from 26 March 2020. There are no changes to existing Variable or Fixed Rate Loan customer interest rates. For details, visit https://newsroom.ing.com.au/supporting-our-customers-impac/ Most importantly, remember to take care of yourself and one another at this time. The ING Team

12.01.2022 *** UPDATE: Hi everyone, our services are back up and running. Thanks very much for your patience while we worked on getting these fixed. ---------------------- Hi everyone, were currently experiencing an unexpected outage to some of our services (mobile app, online banking, cards and phone services). Our team are investigating the issue and we hope to have things back up and running ASAP. Sorry for the inconvenience, well update as soon as its fixed.

12.01.2022 Glen from My Millennial Money breaks down the household budget so you can rebuild it stronger in some more #INGRealTalk

11.01.2022 Bryce Holdaway walks you through your payment options as a homeowner in some more #INGRealTalk

10.01.2022 Our Customer Support team are ready to help 24/7, even when we asked them to be in our newest TV ad.

10.01.2022 Happy Halloween! Enjoy scary good value with Orange Everyday.

09.01.2022 Barry Du Bois drops some knowledge about renovating your place so its ready to sell in the latest #INGRealTalk

06.01.2022 So, how does one go on a radical sabbatical? Find out from someone who did:

05.01.2022 Style icon Sarah Jane Adams walks you through how you can stay fierce on a budget in the latest episode of #INGRealTalk

05.01.2022 Millennials spill the tea In the ING Future Focus: Homeownership Report on how they’re slaying their home deposit saving and getting closer to realising homeownership. On a quest for a nest? Which of these Millennial pro-tips could you/would you do?

05.01.2022 Hi Everyone, we have confirmed there is a delay affecting incoming deposits this morning which includes Salary credits. Were working to clear funds into accounts as soon as possible. At this stage there is no ETA but we will keep you updated with any news. Were sorry for the inconvenience. Update: We are currently processing all outstanding payments, For those Customers that havent yet received their funds we expect this to be completed very shortly. We appreciate your patience and apologise for the inconvenience. Update: Resolved- All customers should now have received their outstanding payments. Once again we appreciate your patience and apologise for the inconvenience.

04.01.2022 Feel like a Dad joke? You dont look like one. Ba dum tss! Its open mic at the ING Fathers Day Sit Down Comedyfest. Dob in your dad, tag your friend that loves a pun, or step up to the mic yourself to deliver a gag in the comments below that would make the big fella proud. Just keep it family friendly

03.01.2022 Brian Taylor hits you with some off-field wisdom about how to kick your retirement goals in another quarter of #INGRealTalk

03.01.2022 DJ and renaissance woman Flex Mami dishes on how shes conquered lockdown spending habits. #INGRealTalk

02.01.2022 You asked, we answered. Check out below

02.01.2022 International Womens Day celebrates the social, economic, cultural and political achievements of women around the world. We asked our people to share their thoughts on why IWD is important, and what #EachforEqual means to them.

01.01.2022 SCAM ALERT: Were aware of a fake SMS currently circulating which claims to be from the ING security team. The SMS is telling people their Internet Banking has been suspended and they can regain access by clicking on a suspicious link. Just so you know, wed never send you a link telling you to enter your details to regain access to your account. Were working on putting a stop to this SMS. Heres how you can tell if youve received a fake security text: 1. Youve been sent... a link that asks you for your personal or banking info (wed never ask you to provide these details via a link in an unsolicited text or email) 2. The link doesnt look genuine or doesnt include ing.com.au (like the one in the pictured SMS) If you think its suspicious, please ignore and delete the message when you get it. If youre unsure, you can always call us on 133 464. Were here to help. The real ING security team

01.01.2022 INGs Future Focus: Homeownership Report found that Millennials would cut their spending fat on the below items to save for a home deposit and say Bye Felicia to renting. Which of these would you/could you sacrifice in your quest for a nest?

01.01.2022 SCAM ALERT: We’re aware of a fake email currently circulating which claims to be from ING Australia. The email is telling people that different devices have been used to log in to their account, and to click on a link to confirm their records or have their account suspended. Just so you know, we’d never send you a link telling you to enter your details to regain access to your account. We’re working on putting a stop to this email. Here’s how you can tell if you’ve received... a fake email: 1. You’ve been sent a link that asks you for your personal or banking info (we’d never ask you to provide these details via a link in an unsolicited text or email) 2. The email doesn’t look genuine If you think it’s suspicious, please ignore and delete the message when you get it. If you’re unsure, you can always call us on 133 464. We’re here to help.

01.01.2022 UPDATE: Hi everyone, thanks very much for your patience, the issue with receipts displaying the wrong information has now been fixed. You should be able to generate receipts through Online Banking or the Mobile App as normal. ------------------------------------------------------------ UPDATE: Hi everyone, we’re currently fixing the issue with receipts displaying the wrong information. Rest assured, your payments are being processed correctly. If you make a payment, please wr...ite down your receipt number. Our team are working to get this fixed ASAP which will allow you to generate a receipt through Online Banking or the Mobile App once the issue has been resolved. In the meantime if you need help with generating a receipt, please give us a call on 133 464 so a team member can assist. ------------------------------------------------------------ UPDATE: Hi everyone, your transactions should be displaying now in Online Banking and the Mobile App. Some of you have mentioned your transactions are displaying the wrong receipt amount and date. Our team are looking into this and we’re hoping to have this fixed ASAP. ------------------------------------------------------------ Hi there, just letting you know we’re experiencing an unexpected outage with transactions displaying on Online Banking and the Mobile App service. We’re sorry for the inconvenience this is causing. Our team are investigating it right now and we hope to have this back up and running ASAP. We can confirm the balance shown is correct and that the issue occurring is just the display of the transactions. At this stage there is no ETA but we will keep you updated with any news. ^The ING Team